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Hard Rock Hotel & Casino Punta Cana

4.5 of 5 Blvd. Turistico del Este, km 28, Punta Cana 74, Dominican Republic
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#24 of 100 Hotels in Punta Cana
8,895 Reviews 4.5 of 5 stars
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Hard Rock Hotel & Casino Punta Cana
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Hard Rock Hotel & Casino Punta Cana
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8,895 reviews from our community

Traveler rating
    5,332
    1,975
    921
    388
    279
See reviews for
3,075
3,016
66
469
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

The first pictures I shared were titled decadent. We walked into our room to find a sunken 4 person hot tub in the middle. The mini bar was fully stocked with full sized bottles of Dewars, Bacardi, Jose Cuervo and stoly. Tip learned the hard way-- push the dispenser up to get your fix. The fridge was stocked with dos... More

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New York
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

The grounds were incredible. The service left little to be desired. The food and music were totally Americanized. There was almost no authentic Dominican music or food. If you're looking for a good hotel with good service- come here. If you want real Dominican food and overall vibe to go along with great service and impeccable grounds- go somewhere else.

Review collected in partnership with Hard Rock Hotels & Casinos

Was this review helpful? Yes 1
Glasgow, United Kingdom
1 review
2 of 5 stars Reviewed yesterday NEW

Too many faults, not enough characters. Jacuzzi broken, Elevators broken, Ice Machine broken, MiniBar never restocked, restaurants closed, pools closed, constant phone calls from reception annoying...

Review collected in partnership with Hard Rock Hotels & Casinos

Was this review helpful? Yes
Dallas
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed yesterday NEW

Let me first say that I am not an all-inclusive vacationer, so take this review with a grain of salt - my priorities may be very different from yours. This is a beautiful property with spacious and comfortable rooms (with hot tubs no less). There are a wide variety of pools and activities. There is a casino. I assume it's... More

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Punta Cana
1 review
5 of 5 stars Reviewed yesterday NEW

No complaints, everything was beautiful and clean. We celebrated 2 occasions while there and they went all out. The spa is unbelievable! I loved every minute in there. Food was great! Beach rocked! Love it. I can't wait to return!! Thanks Hard Rock for a great family memory!

Review collected in partnership with Hard Rock Hotels & Casinos

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Hollywood, Florida, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

I just got back home from this vacation and it was the best vacation I've ever taken in my life. Everything was beautiful, from the beach to the pools to the wonderful service. I am actually writing this because I came across a situation and the way the security treated me was at its best service. I made a mistake... More

Was this review helpful? Yes 2
Toronto, Ontario
Contributor
16 reviews 16 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed yesterday NEW

We just got back from the Hard Rock Punta Cana and it was simply an awesome time. We partied with Lady Antebellum in a setting that was like a private party. Everyone is invited to party when they have bands at the Hard Rock. The beach was amazing and the powder white sand was great. We were able to swim... More

Was this review helpful? Yes 2
St. Catharines, Ontario
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

WOW!!! What an experience as a travel agent I can be picky! A BIG THANK YOU to Margarita from housekeeping for taking such good care of us!! SHE IS AMAZING!!! Made us feel like we were at home! Room service was great as well and we didn't have to wait long at all! I can keep going on and on... More

Was this review helpful? Yes 1
San Diego, California
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

I was fortunate enough to be attend a work event that was hosted at Hard Rock Hotel & Casino in Punta Cana. I'll be honest would have never thought of coming to Dominican Republic and would have thought "Punta Cana" was in Mexico...so I'm educated now! The island is beautiful and I've found the Dominican people to be beautiful inside... More

Was this review helpful? Yes 2
saint Joseph,Missouri
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

First let me say this was the best vacation ever. We used Dominican Dreams transportation and they were on time and professional. It was a 30 minute ride to HR. Check in was quick. Our room was ready and clean. We were in building 6 room 6105. The location was close to the main building and a tram stop. Over... More

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travelers say

  • Room service(162)
  • Very good(135)
  • Great time(75)
  • Ice cream(48)
  • Main building(45)
  • Romantic dinner(45)
  • Sun bar(33)
  • Golf course(22)
  • Eden pool(22)
  • Moon Palace(16)

Additional Information about Hard Rock Hotel & Casino Punta Cana

Address: Blvd. Turistico del Este, km 28, Punta Cana 74, Dominican Republic
Phone Number:
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Hard Rock Hotel & Casino Punta Cana 4.5*
Number of rooms: 1790
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Also Known As:
Hard Rock Hotel And Casino Punta Cana
Moon Palace Hotel
Moon Palace Resort All Inclusive

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