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Hard Rock Hotel & Casino Punta Cana

4.5 of 5
Blvd. Turistico del Este, km 28, Punta Cana 74, Dominican Republic
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Hard Rock Hotel & Casino Punta Cana
Ranked #31 of 99 hotels in Punta Cana
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4,604 reviews from our community

Traveler rating
    2,562
    1,070
    510
    266
    196
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Families
1507
 
Couples
1619
 
Solo
33
 
Business
267
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Whitecourt
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed May 24, 2013 NEW

We were staying at the Gran Bahai Principe and took a cab over to the Hard Rock. My wife wanted to try out the casino and I was hoping to catch a CFL football game in their sports room.The Hotel and Casino is completely enclosed and air conditioned. With the darkened glass doors and windows you don't see anything that... More

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Richmond, Virginia
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 22, 2013 NEW

Recently returning from my second visit to the Hard Rock Hotel & Casino Punta Cana. The first was for my wedding and after much bragging to our friends they decided to have their wedding there this past week as well. I didnt think it was possible but we had more fun than the first time. As always, the staff, the... More

Was this review helpful? Yes 3
HRHCPuntaCana, Manager at Hard Rock Hotel & Casino Punta Cana, responded to this review
May 23, 2013

We are elated to hear that you had such a great vacay this second time in our hotel Ozuna071511!! We are happy that you were able to celebrate your wedding here two years ago and that because of all your bragging about us your friends had their wedding here as well!! You’re awesome and we like awesome!!! :D We are... More

New York City, New York
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 22, 2013 NEW

I'm writing this review while still here at the Hard Rock. This place has its positives and its negatives, which I would like to list for you readers. When we first arrived at the hotel we want to check-in where the lady seemed to not know what was going on. (A lot of the workers didn't seem to know what's... More

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Salem, Oregon
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 21, 2013 NEW

We had a great experience from the moment we reached the airport in Punta Cana. The rooms have everything you need and plenty of room to relax (although I don't know why you're indoors in this paradise). The service is very good and the food options are great. The highlights for us were the beach, the spa and the golf... More

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Toronto, Canada
1 review
5 of 5 stars Reviewed May 21, 2013 NEW

We had a very good service at the Hard Rock Resort Punta Cana. Every night after dinner, we spent family time at the coffee shop "MUST" and the service rep name Xiomara gave us an excellent service. She served us with her sweet smile and friendly talk. She should be a role model for all workers at the resort.

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Liverpool, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 21, 2013 NEW

we were on holiday in dom rep, so we went from our hotel [the majestic] to the hard rock along the beach, nice long walk, i must admit the more we seen of the beach ,from a distance the beach at the hard rock looked massive, but not one person was on it, it wasn't a pleasant day but normally... More

Was this review helpful? Yes 2
See 2 more reviews by goldie999 for Punta Cana
HRHCPuntaCana, Manager at Hard Rock Hotel & Casino Punta Cana, responded to this review
May 22, 2013

Hello goldie999, we are happy that you took a stroll along the beach from your hotel to check ours out. While we know that some days the beach can be a little rougher than most days; we are in the process of building a wave breaker to ensure that our guests will be able to enjoy swimming in a more... More

Whitesburg, Georgia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 21, 2013 NEW

My wife and I have stayed at this location three times, once before it was Hard Rock and twice since the change over. Palace Resorts does and excellent job operating the property while Hard Rock handles the branding. This combination can not be beat. We have also stayed at the Cancun location and the hotel their ROCKS!!! The spa is... More

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HRHCPuntaCana, Manager at Hard Rock Hotel & Casino Punta Cana, responded to this review
May 22, 2013

Hello Craig A, it’s lovely to have repeat customers visit our hotel and you and your wife are not the exception!!! We are happy to learn that you enjoyed some pampering in the Rock Spa and that you got to play like a Rock Star in the golf course!! We are simply thrilled reading how you spent your vacation with... More

1 review
5 of 5 stars Reviewed May 20, 2013 NEW via mobile

Greatest hospitality in the Caribbean!!! We are truly excited to return with family and many friends in tow. My new bride is in the hospitality industry and she was truly blown away by the friendliness of all the staff, beauty of the resort, and exceptional food. Not just on the resort, but everyone we met in Dominican Republic had a... More

Was this review helpful? Yes 1
Leoti, Kansas
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 20, 2013 NEW

This was my second time to stay at the Hard Rock. We are Premier Palace Presidential Members and splurged on the Presidential Suite and 5 other rooms in the resort. We took our staff and their spouses on vacation. The first time I stayed at the Hard Rock was approximately 1 1/2 months ago w/ a girlfriend to celebrate her... More

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HRHCPuntaCana, Manager at Hard Rock Hotel & Casino Punta Cana, responded to this review
May 22, 2013

Dear JoLovesToTravel, we are terribly pained to hear that you didn’t enjoy your visit this time around. We are concerned to learn of you became ill while you were here. Similarly we apologize if you didn’t have your refrigerator stocked and that you had to call to get washcloths. We strive to provide you with the best possible service, and... More

Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 20, 2013 NEW

We attended a destination wedding in the Hard Rock Punta Cana and must say that with the exception of the delays with checking in and having to change rooms, the resort met our expectations! Upon arrival we were in awe of the grand entrance and how spectacularly huge the resort was. Since it was a big group that was checking... More

Was this review helpful? Yes 2
HRHCPuntaCana, Manager at Hard Rock Hotel & Casino Punta Cana, responded to this review
May 21, 2013

Hey leelee1220m, we are very happy to hear that you visited us for a wedding in our hotel. We are elated to learn that we were able to exceed your expectations. From our grand entrance to our lovely grounds, we are happy you got to enjoy it all! We are terribly sorry for the time you had to wait in... More

 
 
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Hotel Summarization (Beta)

What travelers say

  • Room service(176)
  • Very good(129)
  • Great time(86)
  • Ice cream(57)
  • Romantic dinner(51)
  • Main building(51)
  • Sun bar(33)
  • Golf course(27)
  • Eden pool(23)
  • Moon Palace(23)

Additional Information about Hard Rock Hotel & Casino Punta Cana

Address: Blvd. Turistico del Este, km 28, Punta Cana 74, Dominican Republic
Phone Number:
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Bar/Lounge Beach Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kids Activities Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#21 Family Hotels in Punta Cana
#24 Top resorts Hotels in Punta Cana
#25 Luxury Hotels in Punta Cana
#28 Romantic Hotels in Punta Cana
#28 On the Beach Hotels in Punta Cana
Price Range: $$$$
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
The 1,787 room Hard Rock Hotel & Casino Punta Cana is situated on pristine sugar white sands stretching 121-acres along Macao Beach in the Dominican Republic. Hard Rock’s first all inclusive hotel and casino exudes lavish five-star amenities and personal service to create the ultimate rock star getaway. Among the resort’s many offerings are luxe accommodations, the signature Rock Spa®, 18-hole Nicklaus designed golf course, iconic music memorabilia and a larger-than-life Vegas-style casino – the largest in the Dominican Republic, featuring Oro nightclub. Guests also enjoy 15 expansive pools, four swim-up bars, a kids pool and lazy river. A variety of gourmet dining options are available through the resort’s nine restaurants, with Mansion by Simon by the famed Rock n Roll Chef Kerry Simon, set to open in 2013. The property also features more than 65,000 square-feet of flexible event and meeting space. ... more   less 
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Also Known As:
Hard Rock Hotel And Casino Punta Cana
Moon Palace Hotel
Moon Palace Resort All Inclusive

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Hard Rock Hotel & Casino Punta Cana
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