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Hard Rock Hotel & Casino Punta Cana

4.5 of 5 Blvd. Turistico del Este, km 28, Punta Cana 74, Dominican Republic
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#24 of 100 Hotels in Punta Cana
8,825 Reviews 4.5 of 5 stars
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Hard Rock Hotel & Casino Punta Cana
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Hard Rock Hotel & Casino Punta Cana
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8,825 reviews from our community

Traveler rating
    5,280
    1,959
    919
    387
    280
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3,065
2,992
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed yesterday NEW

I had a blast. The service was great. If your a non beef or pork eater u will not be happy at breakfast, but other than that.. AWESOME!! Fun fun fun!!! Franklin at the Crefetto lounge was the best server ever. Will be returning soon!!!! Try the buffet!!!

Was this review helpful? Yes 2
Smyrna, GA
1 review
5 of 5 stars Reviewed yesterday NEW

[Scroll down for list of pros and cons.] My husband and I and another couple stayed at Hard Rock from Sept 12-19 and our vacation was AWESOME! From check-in to check-out, everything ran smoothly. I don't think the Hard Rock staff could have been more pleasant or more accommodating. We sat at the Bongos Pool during our stay and the... More

Was this review helpful? Yes 2
Newcastle upon Tyne, United Kingdom
1 review
4 of 5 stars Reviewed yesterday NEW

My wife and I and our two teenage children spent 3 weeks at the hotel. We would like to praise the animation staff - Caramelo - Santos, Vilbrum, Reynaldo, Miss Chocolate, Yanely, Yafreisy, Yosely, Felix, Elvis and Mr Adam. They all do an excellent job, always smiling never pushy and extremely hard working ensuring that everyone has a good time.... More

Was this review helpful? Yes 1
Aventura, Florida
2 reviews
5 of 5 stars Reviewed yesterday NEW

I have never seen such outstanding service and attention in my life. I have visited many vacation sites but this tops it all. From check in to check out the staff of the hotel and casino was attentive and pleasurable. We will definitely go back. We want to give an extra "shout out" to the girls who served our drinks... More

Was this review helpful? Yes 1
Brookville, Ohio
Senior Contributor
39 reviews 39 reviews
23 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I just returned from a week at the Hard Rock, and I was disappointed. Having spent two weeks at the Palladium (Maya Riviera) this summer, I couldn't help but make comparisons between the two massive resorts. I felt the Hard Rock had nicer accommodations and food, and the HR staff really did seem to want to please and make us... More

Was this review helpful? Yes 1
Karl B, General Manager at Hard Rock Hotel & Casino Punta Cana, responded to this review

Hello ohioteacher, we’re flattered to you chose to stay in our hotel for a few days. While it was nice to read you liked the food and our accommodations, we’re pained to read you didn’t like our landscaping. We’re all about Saving The Planet so we have over 10 species of birds alone along with fish, turtles and ducks in... More

Punta Cana
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

I would suggest to friends to stay at this hotel. The service was excellent and the staff were there for the customers all the time with a smile and a willing hand.... or they would find someone to help you if they could not.

Review collected in partnership with Hard Rock Hotels & Casinos

Was this review helpful? Yes 1
Punta Cana, Dominican Republic
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

There is nothing bad we can say about this place The wedding dept rock!!! Everyone was so nice and friendly. We will return very soon, cant wait. I almost forgot about Sabrina our photographer, the best ever!! WE LOVE HARD ROCK PUNTA CANA!

Review collected in partnership with Hard Rock Hotels & Casinos

Was this review helpful? Yes 4
Karl B, General Manager at Hard Rock Hotel & Casino Punta Cana, responded to this review

Hey thanks for celebrating your Big Day with us, Darnell.jimmy M! Love Rocks!! We’re so glad your wedding was beautiful and that you got some Rockin’ memories thanks to Sabrina! Hope to have you back for your first anniversary! Rock On! “This Review was responded to on behalf of Karl B, General Manager Hard Rock Hotel and Casino Punta Cana." More

Punta Cana
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Just came home from the best holiday ever the place is amazing loved it loved it loved it wish I was still there, the food was excellent in every restaurant first class service , the most friendliest people you could ever meet everyone is so happy doing their job and really go out of there way to make you feel... More

Review collected in partnership with Hard Rock Hotels & Casinos

Was this review helpful? Yes 4
Karl B, General Manager at Hard Rock Hotel & Casino Punta Cana, responded to this review

Hiya Georgina B, your review was like music to our ears!!! We’re so happy you loved your stay because of the service given by our Hard Rockers and the many restaurants, where they have delish food! We loved reading that you enjoyed all of our wonderful amenities and world class service! We hope you can come back again soon! Rock... More

New York City, New York
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I had the best time at the Hard Rock Punta Cana Resort. Everything was excellent, spa, pools, food, casino everything!!!! And I had the best server ever at THE MARKET PLACE restaurant. Her name is Nabi Yonils. She was so nice, and sweet, and took care of us with such professionalism. She made my stay exceptional. Please be sure to... More

Was this review helpful? Yes 2
Karl B, General Manager at Hard Rock Hotel & Casino Punta Cana, responded to this review

Hey michelle h, thanks so much for reviewing us!! We loved reading you liked the Rock Spa, our many pools and the food in our restaurants as well! We’re elated to know that you enjoyed our Market restaurant the most where you received excellent service by Nabi! We sure can’t wait for you to come back either! Rock On! “This... More

Mexico City, Mexico
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

The service is awesome, They strive to make you feel in paradise, and therefore to want to come back, all the staff is very friendly and they work hard to make you feel satisfied, We´re very pleased with our stay there and definitely think about returning. The facilities are clean, ambient music, very large, but they provide a service to... More

Review collected in partnership with Hard Rock Hotels & Casinos

Was this review helpful? Yes 1
Karl B, General Manager at Hard Rock Hotel & Casino Punta Cana, responded to this review

Hey Erik F, we were glad to read you both had an amazing stay in our hotel! We still got front row tickets to paradise waiting just for you!! Rock On! “This Review was responded to on behalf of Karl B, General Manager Hard Rock Hotel and Casino Punta Cana." More

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Hotel Summarization (Beta)

What travelers say

  • Room service(162)
  • Very good(135)
  • Great time(75)
  • Ice cream(48)
  • Main building(45)
  • Romantic dinner(45)
  • Sun bar(33)
  • Golf course(22)
  • Eden pool(22)
  • Moon Palace(16)

Additional Information about Hard Rock Hotel & Casino Punta Cana

Address: Blvd. Turistico del Este, km 28, Punta Cana 74, Dominican Republic
Phone Number:
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Hard Rock Hotel & Casino Punta Cana 4.5*
Number of rooms: 1790
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Also Known As:
Hard Rock Hotel And Casino Punta Cana
Moon Palace Hotel
Moon Palace Resort All Inclusive

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