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Hard Rock Hotel & Casino Punta Cana

4.5 of 5 Boulevard Turistico del Este Km.28 No.74, Punta Cana 74, Dominican Republic
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Hard Rock Hotel & Casino Punta Cana
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Hard Rock Hotel & Casino Punta Cana
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9,359 reviews from our community

Traveler rating
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    2,037
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Waldorf, Maryland
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed yesterday NEW

I would like to commend Mr Victor David for an excellent diner and host; he was awesome and a professional cook. My friends, wife and I had a wonderful time; Victor was entertaining and we all enjoyed his cooking!!!!

Was this review helpful? Yes 2
1 review
5 of 5 stars Reviewed yesterday NEW

This our second time here in the last 18 months. Once on site the staff is very helpful and accommodating. We spend our day at the Eden pool.(adults only). Solanye, a member of the staff at the Eden pool, recognized us right away from our last trip with big hugs. Great person. Kelly, a hostess at the Ciao Italian resturaunt,... More

Was this review helpful? Yes 2
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

This was our first trip to the hard rock and to the Dominican republic as well, and this hotel was perfect! The EDEN pool has the two best bartenders Juan Pina and Jesuito Trinidad and they cater to all of your needs. Everyone on the resort is so helpful, and it was super clean. Defenitly going back to the Hard... More

Was this review helpful? Yes 1
Vancouver, Canada
Contributor
12 reviews 12 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

This was my first visit to Punta Cana and thanks to the Hard Rock and the beautiful Macao Beach I cannot wait to go back. The Hard Rocks 14 pools had something for everyone including quieter pools, party pools, and kids' pools. I loved this as you never got bored and depending on your mood there was always a place... More

Was this review helpful? Yes 1
Nashville, Tennessee
Reviewer
5 reviews 5 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This was my fourth visit to HRPC. Each time I've visited, I've left very happy but somehow they continue to get better. I am a member of Palace Premier. This visit I went with 3 other couples for 7 days and then my wife and I stayed for an extra 4 days ourselves. We and another couple stayed in one... More

Was this review helpful? Yes 4
Springfield, Missouri
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

It was what you would expect from Hard Rock. Good surroundings, good beach and pools, good service. We had great service from bellman Carlos Miguel - he oriented us to the resort. I didn't feel well for a couple of days and the room service staff was so caring and helpful. It is a great place and I would go... More

Was this review helpful? Yes 3
Karl B, General Manager at Hard Rock Hotel & Casino Punta Cana, responded to this review

It was so exciting to read that you were overall satisfied with your stay, R M!! thanks for the shout out to our Hard Rockers from Room Service and Carlos Miguel who made sure you were well taken care of! We hope you can come and Rock the House soon! Rock On! “This Review was responded to on behalf of... More

Burlington, Vermont
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

From the moment you arrive you are treated like a VIP. Food was awesome wherever you choose to eat. There are at least 15 to choose from. Some beach front others at the main building. All the staff is attentive and very pleasant. We relaxed at the pool called Bongos.... valdimir and avoid were both outstanding and made our stay... More

Was this review helpful? Yes 5
Karl B, General Manager at Hard Rock Hotel & Casino Punta Cana, responded to this review

Your review is like music to our ears, slick70gto!! It was a pleasure to read that you enjoyed our restaurants with delish food and the pools around our hotel! Thanks for the shout out to Vladimir and Avoid who Rocked your days in our Bongos pools! Thanks for recommending us and we hope to see you once more! Rock On!... More

Punta Cana
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Wonderful resort ..staff..food Butler service excellent The only negative experience which Hard Rock Hotel has nothing to do with was the airport...that was a nightmare arriving and coming home Officials need to talk to Disney and find a solution

Review collected in partnership with Hard Rock Hotels & Casinos

Was this review helpful? Yes 3
Karl B, General Manager at Hard Rock Hotel & Casino Punta Cana, responded to this review

We are so glad you spent your vacay in our hotel, T37Dgaryh! We’re glad you enjoyed being pampered by your butler and the food in our restaurants! Come back real soon! Rock On! “This Review was responded to on behalf of Karl B, General Manager Hard Rock Hotel and Casino Punta Cana." More

Punta Cana, Dominican Republic
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

we had the best possible service from Kelly, our hostess at the Ciao restaurant. so much so that we were compelled to go back and eat there most of the time, of course around Kelly's schedule! She's warm, welcoming, and has the sweetest most genuine smile. With 9 fabulous restaurants, we still favored dining at Ciao to be greeting and... More

Was this review helpful? Yes 2
Karl B, General Manager at Hard Rock Hotel & Casino Punta Cana, responded to this review

We’re beyond happy that you got to enjoy the service provided by Kelly from our Ciao restaurant! Our Hard Rockers work so hard to make sure Rock Stars like you go back home with happy memories and we loved reading this was your case! We would love to welcome you back to our Hard Rock Hotel! Rock On!! “This Review... More

Laurel, Maryland
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We just returned from Hard Rock Punta Cana. Our butler was Edwin, he took excellent care of me and my husband and our 6 guest. From time we arrived until we left we got excellent service and he tried his best effort to accomdate all our request. Keep in mind this was request from 6 seriously spoiled guest. He succeeded... More

Was this review helpful? Yes 2
Karl B, General Manager at Hard Rock Hotel & Casino Punta Cana, responded to this review

Thanks so much for sharing your amazing experience with us, Dot H! It’s so rewarding to read that you and your other six friends were treated like Rock Stars by Edwin and Carlos! As you can see you’re the Rock Star and our hotel is your runway! We loved reading that you enjoyed your stay from start to finish and... More

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Hotel Summarization (Beta)

What travelers say

  • Room service(162)
  • Very good(135)
  • Great time(75)
  • Ice cream(48)
  • Romantic dinner(45)
  • Main building(45)
  • Sun bar(33)
  • Golf course(22)
  • Eden pool(22)
  • Moon Palace(16)

Additional Information about Hard Rock Hotel & Casino Punta Cana

Address: Boulevard Turistico del Este Km.28 No.74, Punta Cana 74, Dominican Republic
Phone Number:
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Hard Rock Hotel & Casino Punta Cana 4.5*
Number of rooms: 1790
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Also Known As:
Hard Rock Hotel And Casino Punta Cana
Moon Palace Hotel
Moon Palace Resort All Inclusive

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