No smiling, no acknowledgement at all. Order a drink and there is no response they just walk away. Just awful!!
- Moon Palace Hotel
- Moon Palace Resort All Inclusive

No smiling, no acknowledgement at all. Order a drink and there is no response they just walk away. Just awful!!
I brought 10 people to this resort in February, 2012.
It's HUGE. Ladies- bring your flats. The trolly service seems to rarely run. We were promised rooms together and when we arrived, had to wait 4-5 hours for our rooms which could not have been further apart from each other. This made coordinating group activities difficult. The restaurants were all...
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OK. I know you must be searching through so many websites to find what's the best place to stay in Punta Cana. I am a big time traveler only because I work for the airline so I been to a couple of awesome resorts in the Caribbean. I will honestly let you know the good , bad, best, and worse...
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We just got back from an 8 day vacation at the Hard Rock in Punta Cana. My wife and I went with our three sons ages 22, 19 and 16. Since there was 5 of us we opted for the Presidential Suite and had no regrets. The suite comes with a personal, dedicated concierge. We had the good fortune to...
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Having been a Hard Rock fan for a long time I was excited to hear we had a conference at the new Hard Rock in Punta Cana. It was easy to get to and the Punta Cana airport was notas bad as everyone had said. The resort had the rock feel but only on the surface. The place is very...
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Just returned from one week at the Hard Rock Punta Cana. My wife and I were guest of close friends who have been members of Palace Resorts for many years and they wanted us to share in the vacation experience.
First, the place is huge. Couldn't believe they were at over 90% occupancy and you wouldn't know it by the...
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We were very nervous about checking in at this resort after reading some of the reviews. This was our very first "all-inclusive" experience and we had a wonderful time!! My husband and I came down last week for a friends wedding at the resort and there were about 25 attendees total. I don't like to speak for everyone but it...
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We stayed at this hotel for 7 nights, and we really were impressed with everything overall. My husband and I are Palace Resorts members, travel to Cancun 3 times per year, and we book many many weddings at the Palace Resorts through out the year, if you are interested in booking a wedding at any palace property send me a...
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My husband and I were on a trip to the Domican with his company and several dealerships throughout the United States and Canada. We had a wonderful time, the hotel and staff were AMAZING. Courtous, helpful and very friendly. We especially took a liking to Damarys Antigua who took great care of us while on the beach through the Bar...
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Thoroughly enjoyed everything that the Hard Rock had to offer. Two things stood out from the entire trip, the first was the amazing massuesse named Evalina, who was fantastic! I had the seaweed wrap, and she could not have been any better, very nice, engaging, and skilled. The second was the staff at the beach bar, specially Jose, Maximo, Daniela,...
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