The positives: Beautiful rooms, with extremely comfortable beds. Our maid service was top-notch. The Ipanema restaurant is outstanding! Loved the ice cream shop -- we stopped by there often. Best of all -- THE BEACH!! Miles of soft, white sand, with lots of available chairs. Patios/balconies are very large, with comfy chairs. The majority of the staff are friendly, helpful... More

Traveled with a group of about 150 May 15th-20th I traveled with a friend mine; we both had the most amazing time and cannot wait to go back. Like most I was a little worried with all of the negative reviews on here but I am a very laid back person and feel that if you put out the good... More

The Good - The Spa. Beautiful, big, clean and every service was enjoyable. I had a seaweed wrap and massage. Others in my group had mani/pedis and facials. The additional spa amenities were also impeccable. (steam rooms, showers, etc) The Pools - I think there are 16 or so with different amenities or themes. Plenty of chairs and towels for... More

Just got back from a fun filled vacation at the Hard Rock. Rooms were beautiful, great size. The staff was pleasant and very helpful. Especially to thank are Luis and Demarys at pool number 4 for amazing service - our drinks were waiting for us. Always friendly, always a smiling face. The entertainment at pool 4 by Alexander and Reynardo... More

I'd like to start off by giving credit where credit is due. -- The rooms at the resort are AMAZING -- SOME of the food was good (Hibachi, Steakhouse, Pizza & Ice Cream) -- The activities staff were pleasant. -- The Golf Course was fun to play. On to the real problems: -- They steal your money. Upon checkout, the... More

The rooms are very very nice, the beach is wonderful, staff is great, friendly and polite. Food is really good, even for an all-inclusive. You have everything you can think to drink and eat and it's an All Hard Rock Experience, the best part was listening to a rock band in te pool!! More

If you are looking for a place with all the comforts of the states then look no further than Hard Rock. This place has all the comforts of home with an all inclusive touch. There's lots to do, beautiful pools, awesome rooms and delicious food. Let's not forget the unbelievable casino! My only caveat about this place is that it... More

This place is Great.... staff is great, very friendly and polite. Everybody is always saying hello. Buffets are ok at best but some of the a la cartes are really good. Toro the steak house is Great, very good steak. Ipanema brazilian restaurant is also great. The pools are nice, so many to choose from. The spa was amazing, a... More

Ill start with all of the good things. The rooms are very nice at this hotel. The beach is wonderful, a little wavy for some people, but I enjoyed it. Pools are great, some with swim up bars, and very clean. There are pools being cleaned every day. I loved the bathroom, his and hers sinks, a shower with 2... More