Just got back from Hard Rock Punta Cana . Hotel was beautiful !! Rooms amazing ( ask for building 5 or 6 , you can get to most everything from here ), beach was one of the best I've been to . The average rateing was because of service and food . At the Toro restaurant I ordered "crab cake... More

The hotel was first class we travel alot and love to gamble .The casino was big and very fun.The beach was good it was kinda rough when we were there in January.The resturants all great food .The pools and boy theres a lot all have good wait staff to meet your every need.The best part was all inclusive to check... More

So, I have taken a lot of thought into how I was going to write this review. Myself, as a lot of other people who studied these trip advisor reviews, thought that the people that were complaining were spoiled brats that expect a hotel holding thousands of people to cater to their every whim and whine. Well, I'm sorry to... More

I am, sadly, still recovering from the vacation spent on 11/5/11-10/11/11. We had hoped for a relaxing girlfriend’s getaway to celebrate a milestone birthday; however, a few of the key items that made the all-inclusive package so appealing prevented this: the food, in room amenities and resort credits to name a few. The Food: Please understand when I say, food,... More

We just got back from a great week with 3 other couples. our personal butler for our group was Alejandro and wow he was the best. He booked all of our dinner reservations and spa and golf. He always had the room service staff fill the ice buckets and even had them fill the spa tubs one night when we... More

We recently returned from a long weekend visit to the Hard Rock Hotel & Casino Punta Cana. I was very dissatisfied with our entire experience. This place is certainly not a 5 star resort!!! Upon arrival to the airport it took us 2 ½ hours hour to get through the long line to pay your $10 visitor travel fee. I... More

Went down for a wedding...this had to be the most disorganized place I have ever been in my life! You had to wait on line for hours to make plans at the spa and reservations at some of the restaurants....they actually gave my husband a spa appointment a year from the time we were staying there! Although the place was... More

The good are the wonderful employees. After you check-in you will be greeted by smiling faces everywhere. From Alex in Security to Zuleka at the Woodstock bar we never saw anyone without a great big smile and willing to help. The rooms are also very big and well furnished, super comfy, clean, good airconditioning, no bugs. The bad would be... More

Having spent SuperBowl weekend and just returning Friday the 10th after a week of luxury we wish to emphatically state what a wornderful time we had. This is a true gem of a resort. We especially wish to recognize Alejandro Sosa, our personal Butler. Yes, our personal consierge, Alejandro, made it his goal to make our vacation memorable and to... More