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Majestic Elegance Punta Cana

Certificate of Excellence
Majestic Street | Arena Gorda a Macao, Punta Cana 3005, Dominican Republic
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Majestic Elegance Punta Cana
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Majestic Elegance Punta Cana
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10,904 reviews from our community

Traveler rating
    6,769
    2,662
    912
    344
    217
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bayside, New York
Contributor
17 reviews 17 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed yesterday NEW

Amazing long weekend at Elegance Punta Cana, the staff is fantastic, attentive and friendly! I suggest upgrading to the elegance club, you get access to rooftop bars and exclusive pools. We did have a butler they are included in the club price and he was very nice, but I really don't know what we needed him for hehe. The hotel... More 

Was this review helpful? Yes
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Our first experience, at this All-Inclusive. The attention given to serving us and attending to our EVERY want left nothing lacking. Every employee we encountered were very courteous and pleasant. Baggage was handled expeditiously and arrived at our room shortly upon our arrival. The room was "Elegant". Spacious, clean, Hot tub with Jets, 3 way lateral jet shower with large... More 

Was this review helpful? Yes 5
Majestic_Management, Community Manager at Majestic Elegance Punta Cana, responded to this review

Dear NormanT1, It pleases us to read this amazing review about your experience at Majestic Elegance Punta Cana. As a service company our main goal is not only to achieve but also to exceed our guest’s expectations.  We are glad to learn that you truly enjoyed you time with us and for that reason you are already looking forward to... More 

Hamden, Connecticut
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My husband and I recently returned from a great vacation at the Majestic Elegance. We had visited this resort and the Colonial a few times before so we were familiar with it. I highly recommend the Elegance Club rooms. We had a gorgeous swim-up suite. Upon arriving back at our room from the beach on our second day of vacation,... More 

Was this review helpful? Yes 6
Majestic_Management, Community Manager at Majestic Elegance Punta Cana, responded to this review

Dear Meg G., It is truly a pleasure for us to receive your impressions on this trip, especially since you are an assiduous guest of Majestic Elegance Punta Cana. Exceeding our guest’s expectations and offer truly memorable experiences is our commitment and we are proud to learn that we have achieved our goal. We greatly appreciate your compliments towards our hotel. Thank... More 

Toronto, Canada
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My wife and I came to this resort for our honeymoon trip and we thoroughly enjoyed our stay here. The resort itself is beautiful and the staff are extremely friendly and courteous. I really cannot say anything more about the wonderful staff who work here from the various waiters and bar staff to the ridiculously fun activities staff who go... More 

Was this review helpful? Yes 6
Majestic_Management, Community Manager at Majestic Elegance Punta Cana, responded to this review

Dear ckfanone, We would like to thank you personally for sharing on TripAdvisor your kind feedback about your stay at Majestic Elegance Punta Cana. We appreciate to hear that we have been able to meet your expectations and that our location and facilities have contributed to a wonderful holiday in our hotel. It is a great pleasure to read how... More 

Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I visited this place with my wife and several friends and we were in awe! We somehow were able to get a Swim up suite with the butler service,private beach, pool, and lounge area since we were in the elegance club and the service was amazing. The butler prepared a bath for my wife whenever she wanted it. This was... More 

Was this review helpful? Yes 3
Majestic_Management, Community Manager at Majestic Elegance Punta Cana, responded to this review

Dear Will F., We are so happy to read your first time with us was a very good holiday experience you are already looking forward to repeating! Thank you very much for all your compliments which we have been very glad to share with our team. Thank you for your high score and wonderful comments. Please, send us your booking... More 

Atlanta, GA
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My husband and I decided to celebrate our one year anniversary at the Majestic Elegance Resort and decided to spring on the Elegance Club upgrade and I am happy we did! We arrived after midnight at the resort and were blown away by the grandeur of the front lobby, which is only more amazing during the daytime. The late hour... More 

Was this review helpful? Yes 3
Majestic_Management, Community Manager at Majestic Elegance Punta Cana, responded to this review

Dear pinx630, First of all we would like to thank you for giving us the esteemed opportunity of serving you during your stay in Majestic Elegance Punta Cana and for sharing your impressions on TripAdvisor Web Site. We would like to express our gratitude for your comments. In the same way, we want to thank you for your feedback so,... More 

Dighton, MA
Top Contributor
93 reviews 93 reviews
21 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My wife & I stayed here March 17-24 and had a WONDERFUL RELAXING VACATION! Booked through CheapCaribbean.com all booking went well! We flew SouthWest , great flights arrived early! Took AMSTAR shuttle (mistake, should've taken taxi) we waited nearly an hour at airport before we left for our hotel. Arrived at Majestic Elegance and were escorted into the "Elegance Club... More 

Was this review helpful? Yes 10
Majestic_Management, Community Manager at Majestic Elegance Punta Cana, responded to this review

Dear jptreacy, It pleases us to read this amazing review about your experience at Majestic Elegance Punta Cana. As a service company our main goal is not only to achieve but also to exceed our guest’s expectations.  We are glad to learn that you truly enjoyed you time with us and for that reason you are already looking forward to... More 

Farmington, Minnesota
Contributor
14 reviews 14 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The lobby was very impressive, nicely greeted with delicious cold drinks and cool towels. We had requested a room on the 2nd or 3rd floor with a view of the pool and we were given it, the view was super nice! The two seating chairs in room were very worn and so were the bath robes. The bathroom is set... More 

Was this review helpful? Yes 3
Majestic_Management, Community Manager at Majestic Elegance Punta Cana, responded to this review

Dear ANGELA G., Thank you for choosing the Majestic Elegance Punta Cana as a preferred vacation destination. It pleases us to learn that you had a great time during your stay with us. We are glad to learn that you enjoyed our food and the outstanding service provided by our staff. Thank you for your compliments towards the helpfulness and... More 

Chesterton, Indiana
Contributor
19 reviews 19 reviews
11 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

You definitely get your money's worth in some respects, but not in all. We just returned from 7 nights stay. We traveled as two families and opted for the Elegance Club. This is where your money is well spent. Catered to and cared for is our compliments to the resort staff. The Elegance Club "Elle" rooms were almost too big,... More 

Was this review helpful? Yes 7
Majestic_Management, Community Manager at Majestic Elegance Punta Cana, responded to this review

Dear Whitewater99, Receive a warm greeting from Majestic Elegance Punta Cana. It is a pleasure for us to read your experience about your recent stay at our hotel, to know how satisfied you felt with our services, accommodations and treatment encourage us to keep giving the best of us, since it is proof that we are achieving our main goal... More 

Cincinnati, Ohio
Contributor
11 reviews 11 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My boyfriend and I just returned from our 5 night stay at the Majestic Elegance. We were originally booked for the Colonial, but when we arrived we were taken to an empty office and told we were being "upgraded" to the Elegance. Then we had to sign two documents that basically said Majestic would not be liable or responsible for... More 

Was this review helpful? Yes 4
Majestic_Management, Community Manager at Majestic Elegance Punta Cana, responded to this review

Dear laurenlynn3390, Firstly, the entire team of Majestic Elegance Punta Cana wants to thank you for sharing your experience with the rest of the TripAdvisor community. Thank you very much for you constructive and criticism comments. Do not hesitate that we will take good note about them in order to keep improving our service, ensuring a good quality service and guest... More 

Hotel Review Summarization

What travelers say

  • Great time(123)
  • Very nice(110)
  • Steak house(110)
  • Room service(102)
  • Italian restaurant(99)
  • Pool bar(95)
  • Very good(39)
  • Pretty good(36)
  • First day(29)
  • Beach towels(29)
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