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Majestic Elegance Punta Cana

Certificate of Excellence
Majestic Street | Arena Gorda a Macao, Punta Cana 3005, Dominican Republic
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Majestic Elegance Punta Cana
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11,608 Reviews from our TripAdvisor Community

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Traveler rating
    7,209
    2,824
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3,097)
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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

I stayed at the Majestic Elegance from 7/17-7/24 with 1 other person, traveling as a couple. After getting to the airport at 6am for an 8:35 flight, we arrived in Punta Cana around 12:30. We got to the resort and were escorted into a VIP waiting area to check in until our butler arrived (We stayed in the Elegance Club... More 

Was this review helpful? Yes 1
Saint Louis, Missouri
1 review
5 of 5 stars Reviewed yesterday NEW

What a beautiful place! Was our first all-inclusive trip and the Majestic Elegance did not disappoint. I highly suggest upgrading to the Elegance Club for the many additional perks (butler, club lounges, private pools and beach access, etc.) We ate everywhere except the Buffet and all was awesome, neither of us ever had any stomach issues. Place is well-maintained and... More 

Was this review helpful? Yes 2
Houston, Texas
1 review
3 of 5 stars Reviewed yesterday NEW

Well all I can say is that this hotel is pretty average when compared some of the other all inclusive hotels I stayed at in Mexico and in Jamaica. Don't get me wrong the staff did their best to be accommodating. The issue is the communication since English is the second language here. The night shows especially the Michael Jackson... More 

Was this review helpful? Yes
Orlando, Florida
1 review
3 of 5 stars Reviewed yesterday NEW

Hotel was ok. Food was terrible and especial the open buffet. Waited 2 hours to get an iron for my room. If you have more than one person in your party, remember only shower available since tub is open. Shower door don' t closed corectly. Sheets and pillows wet and smelly. In General is not what you see.

Was this review helpful? Yes 1
Level Contributor
2 reviews
5 of 5 stars Reviewed yesterday NEW

Awesome service the people were fantastic my new wife kept saying how beautiful everything was. Swim up bar and bartender were very cool. Great place to go without kids. Food was good, liquor was great, shows were good and the beach awesome.

Was this review helpful? Yes
Philadelphia, Pennsylvania
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

This is our second trip to DR, after a bad first experience at a different resort, this time we went through a travel agency , let's just say it was perfect, everyone is so amazingly nice and so sweet and pleasant. To name a few Jessy and he loves his job, Jensen, Anueddy, Miriam, Melibea,Bibi,Juan Carlos, just a few names... More 

Was this review helpful? Yes 1
Pennsylvania
1 review
4 of 5 stars Reviewed 2 days ago NEW

We traveled to Majestic Elegance last week and had a terrific time with our family, group of 6. I have learned to always take a room freshener to help with the musty smell a resorts, but our room was ok. Another room in our party had a musty smell. Everything went well the whole week! The beach and pools are... More 

Was this review helpful? Yes 2
Majestic_Management, Community Manager at Majestic Elegance Punta Cana, responded to this review

Dear Cathy U., It is truly a pleasure for us to receive your impressions on this trip, especially since you are an assiduous guest of Majestic Elegance Punta Cana. Exceeding our guest’s expectations and offer truly memorable experiences is our commitment and we are proud to learn that we have achieved our goal. We greatly appreciate your compliments towards our hotel. Thank... More 

San Diego, California
Level Contributor
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

I read numerous reviews prior to planning our trip. I also stayed in the loop of reviews after booking it as well. I will tell you...this is the BEST resort to stay. The staff work so hard!!! From the landscapers to managers everyone greets with HOLA and a warm smile!!! Our Butler Emmanuel was FANTASIC. He treated us like royalty!... More 

Was this review helpful? Yes 3
Majestic_Management, Community Manager at Majestic Elegance Punta Cana, responded to this review

Dear J724, On behalf of all the staff of the Majestic Elegance Punta Cana, I would like to thank you for having chosen us for your stay in Punta Cana. Your honest opinion can be an invaluable reference for other customers who are thinking of staying with us, for this reason we really appreciate the time that you have taken... More 

Springfield, Massachusetts
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

My daughter and I came to celebrate milestone birthdays (21 and 50 respectively), we couldn't be happier with our decision! We stayed in the Elegance Club and Pablo, our butler provided polished, attentive, and distinguished sevices. He checked on us throughout the day, and we were not easy to find. He made our dinner reservations, and gave expert advice on... More 

Was this review helpful? Yes 1
Majestic_Management, Community Manager at Majestic Elegance Punta Cana, responded to this review

Dear Treatin-self-to-RR, It is amazing to read you have had such a fantastic first time with us you are very much looking forward to repeating. Thank you very much for all your compliments on our facilities and special services our team provides. Have shared all your remarks with them, it is always our pleasure telling our team how positive their... More 

2 reviews
4 of 5 stars Reviewed 2 days ago NEW

Had a great time here beach was amazing drive was easy and people were friendly, luis manuel was so helpful and arberich always took good care of us. The rooms were great pool was really nice food was ok not amazing. Pool party was amazing great music in the club as well

Was this review helpful? Yes 1
Majestic_Management, Community Manager at Majestic Elegance Punta Cana, responded to this review

Dear Bigballaxsalvy, Thank you for choosing the Majestic Elegance Punta Cana as a preferred vacation destination. We are glad to know that you enjoyed our service and facilities. Thank you for appreciating the distinguished and personalized service provided by Luis Manuel and Alberich; they are a big asset for our company. We greatly appreciate your observations regarding some improvements areas.... More 

Hotel Review Summarization

What travelers say

  • Great time(115)
  • Very nice(106)
  • Steak house(105)
  • Room service(97)
  • Italian restaurant(92)
  • Pool bar(87)
  • Very good(39)
  • Pretty good(36)
  • Beach towels(29)
  • First day(28)
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Room/suite (1978)
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Hotel & grounds (2394)
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Family/play areas (96)
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Bathroom (173)
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Amenities (16)
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Beach (24)
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Junior Suite (33)
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Pool (27)
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Restaurants and Bars (33)
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The Hotel (32)

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