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Sanctuary Cap Cana

Certificate of Excellence
Boulevard Zona hotelera, Playa Juanillo, Punta Cana 0809, Dominican Republic
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Best prices for: 1 room 1 guest
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Sanctuary Cap Cana
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Sanctuary Cap Cana
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2,384 reviews from our community

Traveler rating
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325
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Sanctuary Cap Cana
See the most recent reviews
San Antonio, Texas
2 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 1, 2011

Oh what a "Excellente" time.... From the begining we had a great time. Quick trip from Airport, cabs only $30 each way. Check in was quick and right off to our rooms 1050, in the castle swim out. The best one there. Room was nice and clean. We left tips for maid and drink refiller daily and was always in... More 

Was this review helpful? Yes 3
Greenville, North Carolina
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 1, 2011

Just returned from this wonderful resort with my husband for our 25th wedding anniversary. We had a fantastic time at this wonderful resort! I did a ton of research for all inclusive resorts in Punt Cana and glad we choose SSCC. Accommodations were great...comfortable bed, tons of space, large bathroom, walk in closet...plenty of patio space on our swim up... More 

Was this review helpful? Yes 2
Newark, New Jersey
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 28, 2011

What we liked the most about this place was the service. Our concierge rep, Anthony, was excellent. The guys at the pool bar were the best (Jose Aramis, Jose Antonio, Junior, Javier, Usher, Francis, and Deivi.) They were always happy to serve us and willing to do their best, as well as the bell boys. The concierge manager was en... More 

Was this review helpful? Yes 1
Texas
Reviewer
5 reviews 5 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 28, 2011

This hotel was absolutely gorgeous! We stayed in the Castle Suite Swim Out and we had a little salkt water lagoon out on our back patio. The only down side is it is far away from the main hotel, pools, and most of the restaurants. But that is fine if you were looking. It was very secluded and romantic. We... More 

Was this review helpful? Yes 2
Lancaster, United Kingdom
Contributor
19 reviews 19 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed April 27, 2011

We booked a week at Secrets Sanctuary after reading all the wonderful reviews on Trip Advisor. it was bliss! The staff, with the exception of the odd confrontational waiter, were extremely courteous and helpful. The food was great, our room fabulous, the grounds were beautiful, clean pools, soft beach towels, lovely location and the week just melted by. Definitely recommended... More 

Was this review helpful? Yes 6
Rochester, New York
1 review
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed April 26, 2011

Our first room was extremely musty with damp sheets on the bed. Asked to change the room and was told they full to capacity but they did change the room. The coffee stir was used and that area was not cleaned at all. It was gross. Our room was never cleaned before 3pm. Most days we had to wait until... More 

Was this review helpful? Yes 10
Valhalla, New York
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 25, 2011

I absolutely loved this hotel. It's clean. The food was delicious. The service is wonderful. We fell in love with all the workers. They will make anything happen for you and are always smiling!! Willie Wonka and Usher, you're the best!!

Was this review helpful? Yes 2
Atlanta
Senior Contributor
23 reviews 23 reviews
23 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed April 24, 2011

It's taken a while to write because I want to be fair and think it through. As always backgound is important. We travel to Mexico and the Caribbean often and stay at 5 star resorts. This is not a five star resort. It is good in many ways but the other Secrets in Mexico are much better.I will make the... More 

Was this review helpful? Yes 5
Belair
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 24, 2011

Start of Trip Advisor - holes for you to start filling We stayed at Secrets Sanctuary Cap Cana from April 12th through the 18th. We have traveled to many of the Caribbean Islands and stayed at a number of different All Inclusive Resorts. Secrets Sanctuary is the most beautiful of all of these resorts. Here is a quick review of... More 

Was this review helpful? Yes 2
Pittsburgh, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 23, 2011

I cannot understand how anyone could have a negative review of the Secrets Cap Cana resort. The resort is beautiful and the staff could not have been nicer. Marco was an excellent host and Perla, our personal concierge was wonderful. The staff at the pool/beach and restaurants were always very friendly and accommodating to all our needs. While the beach... More 

Was this review helpful? Yes 1
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