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Sanctuary Cap Cana

5.0 of 5 Boulevard Zona hotelera, Playa Juanillo, Punta Cana 0809, Dominican Republic
#25 of 100 Hotels in Punta Cana
1,964 Reviews 4.5 of 5 stars
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Certificate of Excellence 2014
Sanctuary Cap Cana
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Sanctuary Cap Cana
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1,964 reviews from our community

Traveler rating
    1,293
    373
    166
    79
    53
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228
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (549)
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All months
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

This was an awesome trip. Give I can give this hotel a greater value I would. It's exceptionally clean, food is great, pool and beach are awesome and the staff are very accommodating and nice. It felt like home. I recommend this hotel to everyone.

Was this review helpful? Yes
FL
Contributor
12 reviews 12 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We stayed here for a week and upgraded our room after the first night to one of the large rooftop suites overlooking the main pool. The first night in that room, it rained very heavily, which may have led to the sulphur smell that permeated through our air conditioning. It was terrible. It was gone after the first night but... More

Was this review helpful? Yes 1
Porto Alegre, RS
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Nature is beautiful, the hotel quiet, excellent, and staff warm and efficient.The restaurants amazing with a five star to the steak house with argentinian meat...We are glad that we avoided the mega hotels nearby...

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Kawana P, General Manager at Sanctuary Cap Cana, responded to this review

Dear Guest, We would like to thank you for your review on Trip Advisor. It is a pleasure to read, that you had a wonderful experience in our Sanctuary, we are very happy to know that you enjoyed our facilities and our culinary experience. Our main goal I the total satisfaction of our guests, and we are very glad to... More

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I celebrated our five year wedding anniversary here in April and had the best time. The staff are awesome and helpful. We knew most of them by name by the time we left and learned about them and their lives in the DR. The beach is small but very beautiful. The restaurants are delicious I can't say... More

Was this review helpful? Yes
Kawana P, General Manager at Sanctuary Cap Cana, responded to this review

Dear Guest, I would like to thank you for extending us your kind compliments about our property. It is a pleasure to know all your expectations were exceeded. Our main goal is the total satisfaction of our guests, and we are very glad to read that we accomplish that goal during your stay. We look forward to see you soon... More

New York City, New York
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

great hotel, stunning views, amazing staff and unbeatable all-inclusive deal. you cannot ask for a better hotel. they provide free access to water sports, and nearby zip-lining, eco-tours and much more.

Review collected in partnership with this hotel

Was this review helpful? Yes 3
Kawana P, General Manager at Sanctuary Cap Cana, responded to this review

Dear Guest, I would like to thank you for extending us your kind compliments about our property. It is a pleasure to know all your expectations were exceeded. Our main goal is the total satisfaction of our guests, and we are very glad to read that we accomplish that goal during your stay. We look forward to see you soon... More

Atlanta, Georgia
Senior Reviewer
7 reviews 7 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My amazing husband treated me to an amazing trip not only to the Dominican Republic but at Sanctuary. It truly holds up to its name. The staff was so warm, welcoming, and very accommodating. We did the all-inclusive package and it was the best decision. Not having to keep track of expenses was a nice feeling and the food was... More

Was this review helpful? Yes 1
Kawana P, General Manager at Sanctuary Cap Cana, responded to this review

Dear Guest, Thank you for share on Trip Advisor your recent experience in our Sanctuary. We are so thrilled to hear you enjoyed your stay at Sanctuary Cap Cana. At Sanctuary Cap Cana it is our pleasure to service our guest with the finest hospitality. We want to guarantee a vacation that will be unforgettable. Thank you for you kind... More

Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We arrived around 2pm from a flight from London. Tried to check in and the room wasn't ready. Other than that, hotel was faultless. Room was in the castle where there's also a hidden bar up top which is very quiet. Just don't tell anyone about it

Was this review helpful? Yes
Kawana P, General Manager at Sanctuary Cap Cana, responded to this review

Dear Guest, Thank you for share on Trip Advisor your recent experience in our Sanctuary. We are so thrilled to hear you enjoyed your stay at Sanctuary Cap Cana. At Sanctuary Cap Cana it is our pleasure to service our guest with the finest hospitality. We want to guarantee a vacation that will be unforgettable. Thank you for you kind... More

New York
1 review
5 of 5 stars Reviewed 3 weeks ago

We came in April to celebrated my daughter s wedding, this resort it's so beautiful, that was the reason we choose this location, we came with 90 guests, we had an amazing time during our stay. We can't wait to go back .

Was this review helpful? Yes
Kawana P, General Manager at Sanctuary Cap Cana, responded to this review

Dear Guest, Thank you a lot for the confidence placed in us to celebrate your daughter's wedding with us, for recommending us to property to other travelers, and for your compliments. I am very pleased to know that you had a wonderful stay with us and it is a real honor for me to hear your comments about our facilities.... More

Clearwater, Florida
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

While this resort offers all-inclusive and non-inclusive stays by far the best deal is the all-inclusive stay. We stayed in the part of the resort known as the castle, The accommodations were truly five star it is my understanding that they are remodeling the castle but I'm not sure why. The entire property is immaculate and constantly being manicured; The... More

Was this review helpful? Yes 2
Kawana P, General Manager at Sanctuary Cap Cana, responded to this review

Dear Guest, First of all I would like to thank you for having shared your impressions. I feel proud and grateful to hear that your experience with us left a memorable impression on you. At Sanctuary Cap Cana we have a commitment to provide quality service beyond our guests’ expectations, and it is a real pleasure for me to hear... More

Adairsville, Georgia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I have been to Punta Cana 9 times and stayed at this resort 3 times. This was the first year we took 2 of our children with us. A special thank you to Hector Alfaro for making this trip the most magical family vacation ever!!! Everything about this resort is awesome - from the rooms to the... More

Was this review helpful? Yes 1
Kawana P, General Manager at Sanctuary Cap Cana, responded to this review

Dear Guest, Thank you for share on Trip Advisor your recent experience in our Sanctuary. We are pleased to read, that you have had a wonderful holiday in our resort, we are glad to learn that you enjoyed our facilities and Service. We are very grateful with your mention about our associates, thank you very much for recognize their work... More

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Hotel Summarization (Beta)

What travelers say

  • Blue Marlin(48)
  • Room service(26)
  • Main pool(16)
  • Very good(14)
  • Ocean views(12)
  • Great time(10)
  • Italian restaurant(9)
  • Steak house(6)
  • Juanillo beach(6)
  • Love bar(6)

Additional Information about Sanctuary Cap Cana

Address: Boulevard Zona hotelera, Playa Juanillo, Punta Cana 0809, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Sanctuary Cap Cana 5*
Number of rooms: 176
Reservation Options:
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Also Known As:
Sanctuary Cap Cana Hotel Punta Cana
Sanctuary Cap Cana Resort

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