We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sanctuary Cap Cana

Certificate of Excellence
Boulevard Zona hotelera, Playa Juanillo, Punta Cana 0809, Dominican Republic
Hotel amenities
4 people have started booking this hotel
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Sanctuary Cap Cana
Professional photos View all
Browse nearby
Sanctuary Cap Cana
Add Photo Write a Review

2,653 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    1,777
    500
    202
    108
    66
See reviews for
391
1,707
32
59
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (765)
Date | Rating
  • Czech first
  • Danish first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (2653)
  • Mar-May only
    (871)
  • Jun-Aug only
    (741)
  • Sep-Nov only
    (373)
  • Dec-Feb only
    (668)
All months
1 review
5 of 5 stars Reviewed yesterday NEW

We came here as a last minute change of plans to celebrate my 30th birthday. We are from California and had originally planned a big house boating trip, but with the drought and low water levels this year, we were worried about even being able to get around the lake. A couple days before my birthday we said screw it,... More 

Was this review helpful? Yes 1
Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed yesterday NEW

My boyfriend and I needed a relaxing break from work and grad school so we decided to visit the Sanctuary Cap Cana. We were there from July 17th through the 22nd and we enjoyed every second of it. The restaurants were excellent, the service was amazing, and the grounds were breathtaking. We met other people who stayed at other hotels... More 

Was this review helpful? Yes 1
Verplanck, New York
1 review
5 of 5 stars Reviewed yesterday NEW

This resort is pure paradise! The rooms were clean and spacious, the pools were beautiful and the staff is sooooo friendly! The food was delish and beautifully plated! The only problem was the beach had a lot of sea weed. They installed a net to catch most of it but when u swim the water not as clear as I... More 

Was this review helpful? Yes
Philadelphia, Pennsylvania
5 of 5 stars Reviewed 2 days ago NEW

My boyfriend and I stayed at this hotel in July. It was the best experience of my life! First of all I would like to say thanks to Mr. Edward Sanchez, who was very responsive on our requests, and helpful with advice on how to get to the hotel. From the minute we arrived to this place we already knew... More 

Was this review helpful? Yes 3
Kawana P, General Manager at Sanctuary Cap Cana, responded to this review

Dear Alinka6700, Thank you for having chosen Sanctuary Cap Cana for your holidays and for sharing your experience on TripAdvisor. I am very glad to read that you enjoyed your holidays from the first minute you were welcomed by Anyela. I am happy to read your appraisal of the excellent service of our friendly staff especially from Saul the bellboy... More 

Toronto, Canada
5 of 5 stars Reviewed 2 days ago NEW

My husband and I found this hotel online when searching for a hotel to stay at for an early anniversary. When we arrived, we were amazed at how gorgeous the hotel and grounds were. We read about the notorious "castle" and literally, upon seeing it, were blown away that it actually looked like a castle! When we got there, the... More 

Was this review helpful? Yes 1
Kawana P, General Manager at Sanctuary Cap Cana, responded to this review

Dear WetheNorth123, Thank you for posting a review about your experience with us and for having chosen Sanctuary Cap Cana by Alsol for your holidays. I feel thrilled to acknowledge that the friendliness of our staff ensured you an unforgettable first visit to Punta Cana from the first moment you were welcomed at the Castle Section. At Sanctuary Cap Cana... More 

2 reviews
5 of 5 stars Reviewed 2 days ago NEW

We spent 5 days.. It was heaven .. We loved everything about it... Very relaxing and clean and very nice staff.. The food is amazing everywhere.. The buffet was great.. The restaurants was more than great... We loved it and definitely coming back..

Was this review helpful? Yes
Kawana P, General Manager at Sanctuary Cap Cana, responded to this review

Dear CapitalProC, Thank you for having chosen Sanctuary Cap Cana for your holidays and for your publication on TripAdvisor. I am glad to read your motivating publication where you highlighted out our exquisite gastronomy, beautiful Spanish style premises and the excellent service of our friendly staff. At Sanctuary Cap Cana we want to exceed our customers’ expectations. We certainly are... More 

4 of 5 stars Reviewed 2 days ago NEW

I was very impressed by how beautiful the grounds were. It was a fairly big resort with 3 different swimming pools to choose from. I really liked the swim up bar! The restaurants were also very nice. For a five star resort, the food wasn't excellent. But it was still very good. I don't recommend ever ordering room service because... More 

Was this review helpful? Yes
Kawana P, General Manager at Sanctuary Cap Cana, responded to this review

Dear KatieC, Thank you for having chosen Sanctuary Cap Cana for your holidays and for posting a review about your experience on TripAdvisor. I am happy to read that our friendly staff, our beautiful premises made you enjoyed your holidays. At Sanctuary Cap Cana it is our pleasure to service our guest with the finest hospitality. On the other hand,... More 

Miami Lakes, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Vacation was sorely needed and what a marvelous place - The Sanctuary at Cap Cana! Secluded and peaceful yet fun for the entire family. The entire experience was absolutely fantastic. The restaurants, pools, beach, activities and spa spared no detail, including the outstanding service. Thank you to all those who made our experience phenomenal: Francisco and Frances on the welcoming/reservation/front... More 

Was this review helpful? Yes 1
Kawana P, General Manager at Sanctuary Cap Cana, responded to this review

Dear SotoFamily2015, Thank you for writing a comment on TripAdvisor about your experience at Sanctuary Cap Cana and for choosing our hotel for your vacations. I am very pleased to read your positive lines referring our friendly staff, the beauty of our grounds and our exquisite gastronomy that made your stay relaxed and fun. At Sanctuary Cap Cana it is... More 

A TripAdvisor Member
5 of 5 stars Reviewed 5 days ago NEW

Family of 4, which includes 20+ year old children. Great attention to detail. Amazing rooms. Best all inclusive we have ever experienced. As expected, food left a bit to be desired but was outshines by the staffs willingness to attend to your every need.

Was this review helpful? Yes
Kawana P, General Manager at Sanctuary Cap Cana, responded to this review

Dear guest, Thank you for having chosen Sanctuary Cap Cana by Alsol for your holidays and for your publication on TripAdvisor. I am very glad to acknowledge that our staff ensured you a vacation to be memorable. At Sanctuary Cap Cana it is our pleasure to service our guest with the finest hospitality. Likewise, I have shared your feedback about... More 

common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My wife and I stayed here this February and throughly enjoyed ourselves. It was more money than we usually spend on a winter get-a-way but we had hear good reviews from others we know. The grounds are very well cared-for and the staff go out of their way to be helpful. We found everyone very polite and very proficient at... More 

Was this review helpful? Yes 2
Kawana P, General Manager at Sanctuary Cap Cana, responded to this review

Dear BillG, Thank you for taking time to write a review about your experience on TripAdvisor and for having chosen Sanctuary Cap Cana as your holiday’s destination. I am very glad to read your positive lines describing our international cuisine, beautiful Spanish style grounds, and the friendliness of our staff that made you stay in February unforgettable. I will congratulate... More 

Questions? Get answers from hotel staff and past guests. Ask a question

3,383 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (3138)
Viewed
Pool/beach area (662)
Viewed
Hotel & grounds (793)
Viewed
View from room (189)
Viewed
Room/suite (516)
Viewed
Dining (232)
Viewed
Business center/function rooms (6)
Viewed
Bathroom (38)
Viewed
Family/play areas (12)
Viewed
0:32
Videos (2)
Viewed
Other (688)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (204)
Viewed
Amenities (24)
Viewed
Beach (18)
Viewed
Ocean Junior Suite (58)
Viewed
Pool (33)
Viewed
Restaurants and Bars (12)
Viewed
The Hotel (59)

Management photos: Courtesy of the property manager

Viewed
All management photos (41)
Viewed
Dining (2)
Viewed
Hotel & grounds (6)
Viewed
View from room (4)
Viewed
Room/suite (15)
Viewed
Pool/beach area (4)
Viewed
Other (10)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Punta Cana hotels
4.4 mi away
Tortuga Bay Hotel Puntacana Resort & Club
14.3 mi away
Secrets Royal Beach
Secrets Royal Beach
#8 of 98 in Punta Cana
4.5 of 5 stars 5,032 reviews
16.0 mi away
The Reserve at Paradisus Punta Cana
Show Prices
Show Prices
Show Prices
16.9 mi away
Iberostar Grand Hotel Bavaro
14.2 mi away
The Reserve at Paradisus Palma Real
27.8 mi away
Excellence Punta Cana
Excellence Punta Cana
#13 of 98 in Punta Cana
4.5 of 5 stars 9,791 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay