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Sanctuary Cap Cana

Certificate of Excellence
Boulevard Zona hotelera, Playa Juanillo, Punta Cana 0809, Dominican Republic
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Sanctuary Cap Cana
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Sanctuary Cap Cana
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2,361 reviews from our community

Traveler rating
    1,552
    458
    191
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    63
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320
1,541
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Zachary, Louisiana
1 review
5 of 5 stars Reviewed yesterday NEW

Where do I start? This place is AMAZING. Our Butler William made us feel as if we were royalty. His attention to detail was top notch. He was friendly and really made our trip. Jaslieris started our trip with the most professional greeting. He explained all the properties ins and outs. He explained in detail where to eat and where... More 

Was this review helpful? Yes 1
Buffalo, New York
1 review
5 of 5 stars Reviewed yesterday NEW

This resort was a top of the line resort......I have been many places in the Caribbean but this resort tops them all......We a had honeymoon suite in the castle......first off the view was absolutely amazing and the room was just as stunning......but what really made our trip was the people who worked at the resort.....Angela, Carlos, Julio, Jean Carlos, and... More 

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NY
1 review
5 of 5 stars Reviewed yesterday NEW

Sanctuary Cap Cana was the perfect retreat for my husband and I to escape the NY weather. Immediately the beachfront villa provided the "sanctuary" we were hoping for...our private spot for the ultimate in rest and relaxation. The resort is intimate and beautiful with an exceptionally warm and friendly staff. A special thank you to William, our welcoming butler who... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Sanctuary is a perfect balance of tranquil luxury and fun. The service poolside from Damary and extra special touches from Yari when you dine. The entertainments staff is beyond words to make you feel, welome, smile and have a wonderful time. Woody, JC and Menor are amazing. The staff mentioned have come to feel like family and will genuinely missed.... More 

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2 reviews
4 of 5 stars Reviewed yesterday NEW

My husband and I stayed at Sanctuary Cap Cana for a week in April and we truly enjoyed our stay. We had a few hiccups throughout the week but overall we felt it was a hidden gem and a unique experience. The room: We booked a honeymoon suite in the castle for the quiet privacy and beautiful views from the... More 

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Lexington, Kentucky
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

My husband and I stayed 8 nights at Sanctuary Cap Cana in January for our honeymoon. It's now April and I can honestly say there hasn't been a day go by where I haven't thought about how lovely this resort was. We had an oceanview, King room and I loved it. There were definitely more luxurious rooms in the castle,... More 

Was this review helpful? Yes 1
Kawana P, General Manager at Sanctuary Cap Cana, responded to this review

Dear Christine333KY, Thank you for having chosen our hotel for your honeymoon and for sharing your experience on Tripadvisor. Congratulations once again, we wish you well! I am very glad to read that our friendly staff along with the beauty of our premises made your honeymoon so unforgettable that after three months we can feel the excitement in your words.... More 

2 reviews
4 of 5 stars Reviewed 2 days ago NEW

Overall we enjoyed our stay at Sanctuary Cap Cana. We are both easy going people so our experience may or may not differ from yours. We checked in with no issues, we booked our own airport transfer before hand but the hotel concierge was still nice enough to help us complete our departure transfer as their was a language barrier... More 

Was this review helpful? Yes 1
Kawana P, General Manager at Sanctuary Cap Cana, responded to this review

Dear Roquetr, Thank you for having chosen Sanctuary Cap Cana and for your publication on Tripadvisor. I am very pleased to read your positive lines referring the excellent service and friendliness of our team, the beauty of our facilities, and our gastronomical options. At Sanctuary Cap Cana it is our pleasure to service our guest with the finest hospitality. I... More 

Levittown, New York
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

My boyfriend and I recently (4/19-25 ) stayed at this hotel. We have never been to the Dominican Republic but a friend of mine stayed here with her husband and just loved it so we decided to try it. This hotel is absolutely gorgeous, we absolutely loved the grounds and it was very clean and kept. We booked an ocean... More 

Was this review helpful? Yes 2
Kawana P, General Manager at Sanctuary Cap Cana, responded to this review

Dear KarinS, Thank you for your publication on Tripadvisor and for having chosen Sanctuary Cap Cana for your holidays. I am very pleased to read that the beauty of our Spanish colonial architecture, the variety of our gastronomy and the friendliness of our staff met your expectations based on the recommendations of your friends who stayed here. At Sanctuary Cap... More 

Boston, Massachusetts
1 review
4 of 5 stars Reviewed 2 days ago NEW

The hotel is a short ride from the airport $18.00 roundtrip. Rooms are spacious and bright with a beautiful ocean view. Some are villas with their own pools. Some of the traditional rooms also have dipping pools on their patios. The hotel visual theme is of a Spanish village. It is very romantic and lighted dramatically at night! The Staff... More 

Was this review helpful? Yes 1
Kawana P, General Manager at Sanctuary Cap Cana, responded to this review

Dear JackF, Thank you for choosing Sanctuary Cap Cana for your holidays and for your feedback on Tripadvisor. One the one hand, I appreciate your positive lines about the beauty of our grounds and the friendliness of our staff especially from Julio our entertainer, whose devoted service made a difference during your stay. They will be congratulated for making you... More 

Aurora, Colorado
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We thoroughly enjoyed our stay at Sanctuary Cap Cana. We were there for 8 days and wanted only to lay on the beach, rest, relax, swim, read, etc. This location was the perfect blend of quiet and relaxing but never boring. It is not a huge party place - lots of babymooners, honeymooners, etc. But there are lots of activities... More 

Was this review helpful? Yes 2
Hotel Review Summarization

What travelers say

  • Blue Marlin(42)
  • Room service(22)
  • Main pool(14)
  • Very good(13)
  • Ocean views(11)
  • Great time(9)
  • Love bar(6)
  • Italian restaurant(5)
  • Junior suite(5)
  • Steak house(5)
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