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All 101 Punta Cana hotels

Sanctuary Cap Cana

5.0 of 5 Hotel   |   Boulevard Zona hotelera, Playa Juanillo, Punta Cana 0809, Dominican Republic
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85%
Ranked #23 of 101 hotels in Punta Cana
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
DWhaley824
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1,941 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (543)
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English first
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

Vacation/honeymoon here June 7-13 Sanctuary was pure heaven on earth. Grounds were beautiful and well kept. Pools were amazing and never crowded. Our villa #1004 was amazing, litterally 10 steps to the beautiful blue water. Yes, it was a little worn, but easy to look over this. Restaurants: Steakhouse was by far our favorite. Usually had lunch at Blue Marlin... More

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New York City, New York
1 review
4 of 5 stars Reviewed 5 days ago NEW

My husband and I just got back from this hotel; we love it. The architecture is beautiful; it feels like being in the "colonial era"...I've been to (5) hotels in Punta Cana, by far this has been the most beautiful and peaceful. Everyone went out of their way to make this a great experience for us. I was celebrating my... More

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1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

The resort arranged for a shuttle to pick us up from the airport and from the moment we met our guide to the time we returned to the airport, the Dominican hospitality was felt. Our room wasn't quite ready when we got here (we came earlier than check-in) so they invited us to check our luggage and bags and explore... More

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Lansing, Michigan
1 review
4 of 5 stars Reviewed 6 days ago NEW

The site is lovely and the food certainly interesting enough to find something you like at the various restaurants, but what made our trip here really exciting was the entertainment staff. They were tireless in terms of offering fun activities that made making friends on the property easy! They also were respectful when you wanted some private time to sit... More

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Ignacio P, General Manager at Sanctuary Cap Cana, responded to this review

Dear Guest, We feel proud and grateful for your compliments on the efforts and dedication demonstrated by our staff. We have a commitment to provide quality service beyond our guests’ expectations, is for this motive that our team is always ready to go the extra mile; and it becomes a reward for us every time we read the wonderful reviews... More

Georgetown, Texas
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We chose Punta Cana for our 5 year anniversary and my parents 30th anniversary. We were very excited to take this trip and from my research this was going to be an amazing place to celebrate 5 years. I read many of the reviews, even up to the day of the trip and from what I could tell we made... More

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Ignacio P, General Manager at Sanctuary Cap Cana, responded to this review

Dear Guest, First of all, we would like to express our gratitude for sharing your observations about your recent vacation at Sanctuary Cap Cana. At Sanctuary we have a strong commitment on continuous improvement; therefore your comments are very important to us, it is the only method that we can improve our service and knows better your preferences. Concerning your... More

Calabash, North Carolina
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My wife and I celebrated our 49th anniversary here at Sanctuary Cap Cana in July,2014. We were welcomed warmly and we appreciated the cold facecloth and drink upon arrival. Checkin was smooth and efficient. We were taken on a golf art to our Oceanside room where we immediately began taking photos of our accommodations. We were very pleased with the... More

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Ignacio P, General Manager at Sanctuary Cap Cana, responded to this review

Dear Guest, Thank you a lot for the confidence placed in us to celebrate your 49th Anniversary with us, for recommending us to property to other travelers, and for your compliments. I am very pleased to know that you had a wonderful stay with us and it is a real honor for me to hear your comments about our facilities... More

Hollywood
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My boyfriend gave me this magical trip for my birthday this month, and it was amazing from the moment we enter the resort. The views, rooms, pools and staff was spectacular! Food was good, a bit more season than what I am use too. If you have a clean diet be careful with the ice in the drinks. They do... More

Was this review helpful? Yes 1
Ignacio P, General Manager at Sanctuary Cap Cana, responded to this review

Dear Guest, We would like to thank you for your review on Trip Advisor. It is a pleasure to read, that you had a wonderful experience in our Sanctuary, we are very happy to know that you enjoyed our facilities, our culinary experience and the service provided for all our staff. Our main goal I the total satisfaction of our... More

Charlottesville, Virginia
Top Contributor
52 reviews 52 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

We just got back from Sanctuary Cap Cana, it was a great last minute trip! The setting is really beautiful and the resort never feels crowded. We never had to wait for dinner and there were plenty of chairs by the pool/beach. We loved that it was a quick 15 minutes ride from the airport! Like other reviewers have mentioned,... More

Was this review helpful? Yes 2
Ignacio P, General Manager at Sanctuary Cap Cana, responded to this review

Dear Guest, I am very pleased to know that you had a wonderful stay with us and it is a real honor for me to hear your comments and it is a pleasure to read that you enjoyed our facilities, the walk through our grounds and corridors and the service provided by our staff. Thank you for preferring Our Sanctuary!... More

Jacksonville Beach, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My friend and I wanted to get away for a few nights somewhere we could basically arrive and never leave the resort. The main goals being relaxation and fun. When we arrived we were so impressed by the resort. The architecture, staff and pools were gorgeous. Our junior suite was bigger than expected and over looked the pool/ocean. We immediately... More

Was this review helpful? Yes 1
Ignacio P, General Manager at Sanctuary Cap Cana, responded to this review

Dear Guest, I would like to thank you for extending us your kind compliments about our property. It is a pleasure to know all your expectations were exceeded. Our main goal is the total satisfaction of our guests, and we are very glad to read that we accomplish that goal during your stay. We look forward to see you soon... More

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Beautiful property with manicured landscapings and charming architecture. I took an all inclusive package and I highly recommend it, as quality and variety of food was excellent. It also included all drinks, which was convenient for my husband and I since we were looking for some rest and relaxation, without any hassle. Service at this hotel is superior. All employees... More

Was this review helpful? Yes
Ignacio P, Director General at Sanctuary Cap Cana, responded to this review

Dear Guest, The comments and suggestion of our guest’s are of the utmost importance and assistance to us and I greatly appreciate the time you took to post your review after having stayed with us. Thank you for taking the time to share your feedback of Sanctuary Cap Cana Exceeding the expectations of our guests and offer truly exceptional experiences... More

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Hotel Summarization (Beta)

What travelers say

  • Blue Marlin(48)
  • Room service(26)
  • Main pool(16)
  • Very good(14)
  • Ocean views(12)
  • Great time(10)
  • Italian restaurant(9)
  • Juanillo beach(6)
  • Steak house(6)
  • Love bar(6)

Additional Information about Sanctuary Cap Cana

Address: Boulevard Zona hotelera, Playa Juanillo, Punta Cana 0809, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sanctuary Cap Cana 5*
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Also Known As:
Sanctuary Cap Cana Hotel Punta Cana
Sanctuary Cap Cana Resort

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#4 Family Hotel in Punta Cana #6 Best Value Hotel in Punta Cana #13 Romantic Hotel in Punta Cana #17 Spa Hotel in Punta Cana #19 Luxury Hotel in Punta Cana #21 On the Beach Hotel in Punta Cana
Hotel Class
Official Description (provided by the hotel)
Its inspired design combines the charm of a Spanish colonial village with the laid-back sensuality of the Caribbean and the stylish sophistication of streamlined, modern design accents. Bougainvillea-lined pathways lead guests through the resort grounds to 176 expansive, private suites housed in replicas of a tower, colonial buildings and fortress. Within the resort are 5 exceptional restaurants, 5 bars, an elegant casino, a half-mile private beach with sugar-white sand, and meeting space for up to 500 guests, while just minutes away lie all the world-class recreational appeals of Cap Cana. ... more   less 
Number of rooms
176

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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