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Sanctuary Cap Cana

5.0 of 5 Boulevard Zona hotelera, Playa Juanillo, Punta Cana 0809, Dominican Republic
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Certificate of Excellence 2014
Sanctuary Cap Cana
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Sanctuary Cap Cana
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1,976 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (553)
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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

If your looking for a great place less crowded than Punta Cana, this hotel has it. Ill go back anytime without hesitation. I like: 1. proximity to airport. 2. Centraly located (if you like to travel with a rental veh, your perfectly located) 3. Quality of food 4. Castle suite with swim out balcony is a must here!!!) 5. Room... More 

Was this review helpful? Yes 2
Simi Valley, California
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Thanks to Hector Alfaro for treating us to a wonderful stay last year. We thoroughly enjoyed the grounds and amenities and food. Hector helped us select a beautiful room with a fabulous ocean view. We will definitely stay with Hector and the Sanctuary Cap Cana again!!!

Was this review helpful? Yes 4
Arlington, Virginia, United States
Senior Contributor
41 reviews 41 reviews
31 hotel reviews
80 helpful votes 80 helpful votes
2 of 5 stars Reviewed November 5, 2014

Stayed for what would have been four nights in May ended up checking out early. I will say the property itself is stunning in terms of the common grounds and beach area. Unfortunately there is a five star scenery with a three star staff. The food was below mediocre, the room had ants all over, the tub was dirty and... More 

Was this review helpful? Yes 18
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed November 4, 2014

After a long business trip which ended in Santo Domingo I met my boyfriend at Sanctuary Cap Cana for a much needed weekend getaway. Upon arrival to hotel I checked with the front desk and was advised that they did not have any rooms ready and I should check back at 3PM as this is their regular check in time.... More 

Was this review helpful? Yes 17
Miami, Florida
Top Contributor
73 reviews 73 reviews
25 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed October 18, 2014

I have been a total of two times in this hotel. The hotel is in a very nice location and the staff is very helpful although checkin takes longer than at others hotels. First time I was here we had reserved a room on the beach and they had oversold it. So we had to stay in another room. After... More 

Was this review helpful? Yes 5
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 17, 2014

The resort is beautiful and a great value. We went last January, and we look back at our pictures and the website every so often to get back into a happy place. The architecture and the landscaping is incredible. I was upgraded upon arrival to a beautiful rooftop 2 bedroom suite with an expansive terrace and spa. It was a... More 

Was this review helpful? Yes 5
Lunenburg, Massachusetts
4 reviews 4 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 9, 2014

we stayed for 10 nights in the monarch villa and we loved it very mush thanks for hector and every body served us ,the resort is quite and beautiful ,food was good and our villa was beautiful , and we hope can see you soon

Was this review helpful? Yes 4
Long Island, New York
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 8, 2014

We were married at this resort in October, 2011 when Salamander had just taken over management. I was really nervous but once we arrived, I saw the resort was just as beautiful as it was in the photos online and the wedding plans all went smoothly. We stayed in one of the suites with a private pool. The room was... More 

Was this review helpful? Yes 4
New York City, New York
Top Contributor
108 reviews 108 reviews
79 hotel reviews
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed September 27, 2014

As a luxury travel writer for world-adventurer.com I've visited many resorts around the world. Sanctuary Cap Cana is a great choice for a relaxing stay. First of all the property is well designed and beautiful. It has a private beach with very-fine pink sand and borders another long beach. The rooms wrap around the central pools which lead to the... More 

Was this review helpful? Yes 14
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 23, 2014

My girlfriend and I are in our early to late 20s, we both had birthdays in mid January and decided to get away. We picked a 5 night vacation at Sanctuary after a lot of deliberation and were very satisfied. It started off a little rocky because they double booked our honey moon suite but immediately remedied it by giving... More 

Was this review helpful? Yes 2
Kawana P, Gerente at Sanctuary Cap Cana, responded to this review

Dear Guest, Thank you for write your comment on Trip Advisor. We are very glad to learn that you had a wonderful vacations, it is a pleasure to read that you enjoyed our facilities, the walk through our grounds and corridors and the service provided for our staff. We truly appreciate your recommendation,Your notes have been sending to the departments... More 

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Hotel Summarization (Beta)

What travelers say

  • Blue Marlin(48)
  • Room service(26)
  • Main pool(16)
  • Very good(14)
  • Ocean views(12)
  • Great time(10)
  • Italian restaurant(9)
  • Steak house(6)
  • Love bar(6)
  • Juanillo beach(6)

Additional Information about Sanctuary Cap Cana

Address: Boulevard Zona hotelera, Playa Juanillo, Punta Cana 0809, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sanctuary Cap Cana 5*
Number of rooms: 176
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Also Known As:
Sanctuary Cap Cana Hotel Punta Cana
Sanctuary Cap Cana Resort
Hotel Style:
#4 Family Hotel in Punta Cana
#8 Best Value Hotel in Punta Cana
#13 Romantic Hotel in Punta Cana
#21 Spa Hotel in Punta Cana
#21 Luxury Hotel in Punta Cana
#23 On the Beach Hotel in Punta Cana

2,693 photos of this hotel

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Room/suite (445)
Pool/beach area (527)
Hotel & grounds (595)
Dining (181)
View from room (156)
Bathroom (35)
Videos (2)
Family/play areas (12)
Business center/function rooms (4)
Other (493)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (204)
Amenities (24)
Beach (18)
Ocean Junior Suite (58)
Pool (33)
Restaurants and Bars (12)
The Hotel (59)

Management photos: Courtesy of the property manager

All management photos (40)
Hotel & grounds (6)
Dining (1)
View from room (4)
Room/suite (15)
Pool/beach area (4)
Other (10)
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