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All 100 Punta Cana hotels

Sanctuary Cap Cana

5.0 of 5 Hotel   |   Boulevard Zona hotelera, Playa Juanillo, Punta Cana 0809, Dominican Republic
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Sanctuary Cap Cana
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85%
Ranked #21 of 100 hotels in Punta Cana
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
lhdrisc Brooklyn, New York
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1,895 people have reviewed this hotel

Traveler rating
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    358
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    75
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (527)
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English first
Brooklyn, New York
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

This place is fantastic. It is mostly couples and some families with typically incredibly well-behaved kids. My boyfriend and I wanted to get out of the city for a few days, relax, drink, and read, and Sanctuary Cap Cana was perfect. We actually were at the Viva Wyndham our first day and left because it was so terrible. This place... More

Was this review helpful? Yes
Ignacio P, General Manager at Sanctuary Cap Cana, responded to this review

Dear Guest, We would like to thank you for your review on Trip Advisor. It is a pleasure to read, that you had a wonderful experience in our Sanctuary, we are very happy to know that you enjoyed our facilities, our culinary experience and the service provided for all our staff. Our main goal I the total satisfaction of our... More

Salisbury, Maryland
1 review
5 of 5 stars Reviewed 3 days ago NEW

The Sanctuary Cap Cana is the place to go to do nothing. We stayed in the Oceanfront Villa, and it was amazing! Very spacious, and footsteps from the peach-sand beach. The villa has a large living area, bathroom, walk-in closet and bedroom. Both the bedroom and living have doors that open out to your private deck (part shaded and part... More

Was this review helpful? Yes
Ignacio P, General Manager at Sanctuary Cap Cana, responded to this review

Dear Guest, First of all I would like to thank you for having shared your impressions. I feel proud and grateful to hear that your experience with us left a memorable impression on you. At Sanctuary Cap Cana we have a commitment to provide quality service beyond our guests’ expectations, and it is a real pleasure for me to hear... More

texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The hotel was very pretty and staff were great! Beach is pretty but small with lots of seaweed! Food is average (all inclusive) could have a few more choices! Love bar serves the best drinks thanks to rosa and bernardo. No nightlife other than planned theme things hotel did (movie night, bingo, beach party) etc. Golf at punta espada is... More

Was this review helpful? Yes 2
Ignacio P, General Manager at Sanctuary Cap Cana, responded to this review

Dear Guest, Thank you for share on Trip Advisor your recent experience in our Sanctuary. We are pleased to read, that you have had a wonderful holiday in our resort, we are glad to learn that you enjoyed our facilities and Service. Referring to the seaweed on the beach, I must clarify that this is not a normal situation in... More

Athens, Georgia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW

I have a busy lifestyle and I was looking for a hotel in Dominican republic, and this was perfect for relax and location. It is located in Cap Cana, very exclusive and high quality hotel. It's only 10 mins far away from the airport but you have to take a taxi cab ($60 USD round trip from airport) It's not... More

Was this review helpful? Yes
Ignacio P, General Manager at Sanctuary Cap Cana, responded to this review

Dear Guest, Thank you for share on Trip Advisor your recent experience in our Sanctuary. We are so thrilled to hear you enjoyed your stay at Sanctuary Cap Cana. At Sanctuary Cap Cana it is our pleasure to service our guest with the finest hospitality. We want to guarantee a vacation that will be unforgettable. Thank you for you kind... More

Kansas City
Contributor
13 reviews 13 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This first was our first to Punta Cana. My husband and I needed a vacation and I'm glad we chose Santuary Cap Cana for our introduction to resort life in Punta Cana. We opted for the all-included resort treatment and it was worth it. I'll explain later, but first to the room accommodations. We had a junior suite and it... More

Was this review helpful? Yes 2
Ignacio P, General Manager at Sanctuary Cap Cana, responded to this review

Dear Guest, The comments and suggestion of our guest’s are of the utmost importance and assistance to us and I greatly appreciate the time you took to post your review after having stayed with us. Thank you for taking the time to share your feedback of Sanctuary Cap Cana Exceeding the expectations of our guests and offer truly exceptional experiences... More

Weslaco, Texas
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Beautiful hotel, great decoration, staff is marvelous , and the room is very comfortable but the details are sub par, food selection and variety are really bad compared with the rest of hotels in the area, also it will be appreciated if they coordinate the restaurants to have something available at all times, which is not happening at the moment.... More

Was this review helpful? Yes 2
Ignacio P, General Manager at Sanctuary Cap Cana, responded to this review

Dear Guest, Thank you for taking the time to share your feedback of Sanctuary Cap Cana. We are very grateful with your mention about our associates, thank you very much for recognize their work and for comment the details that they have had with you, our team consists of people that are always ready to go the extra mile, in... More

Mount Holly, North Carolina
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This resort was beyond expectation. The staff provided excellent service and they were very polite and courteous. It was very relaxing, offering quiet areas and other areas where you could interact with the other guests. There was much to explore and we did not see it all. I would definitely recommend the resort if you're looking to get away from... More

Was this review helpful? Yes 2
Ignacio P, General Manager at Sanctuary Cap Cana, responded to this review

Dear Guest, I would like to thank you for your positive comments regarding your recent stay at Sanctuary Cap Cana. We are so thrilled to hear you enjoyed your stay at Sanctuary Cap Cana. At Sanctuary Cap Cana it is our pleasure to service our guest with the finest hospitality. We want to guarantee a vacation that will be unforgettable,... More

Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

My husband and I stayed at the resort for our 10 year anniversary in May 2014. The variety of restaurants was great. The nightly activities were also very enjoyable. Johanna Bernardo in the Love Bar became our best friend! Very kind and friendly. The only cons were that we booked through Expedia and when we got there, they did not... More

Was this review helpful? Yes 1
Ignacio P, General Manager at Sanctuary Cap Cana, responded to this review

Dear Guest, I would like to thank you for your positive comments regarding your recent stay at Sanctuary Cap Cana. I am very pleased to read your appraisal of our team, services and facilities, and I know my colleagues will be equally pleased to learn of your kind remarks and recognition of their efforts to meet your needs. I will... More

Pittsburgh, Pennsylvania
1 review
4 of 5 stars Reviewed 1 week ago NEW

My boyfriend and I just returned from our trip to Sanctuary Cap Cana Resort. We cannot say enough about this resort and the amazing time we had. It truly is it's own paradise and we were blown away the moment we arrived. We have never been out of the country or to a resort of any kind, so this was... More

Was this review helpful? Yes 2
Ignacio P, General Manager at Sanctuary Cap Cana, responded to this review

Dear Guest, Thank you for taking the time to share your feedback of Sanctuary Cap Cana. I am delighted to hear about your recent experience at Sanctuary, as well I would like to thank you for having taken some of your valuable time to write your impressions. Exceeding the expectations of our guests and offer truly exceptional experiences is our... More

Cherryville, North Carolina
1 review
5 of 5 stars Reviewed 1 week ago

This place is beyond words, we had the best honeymoon that anyone could ask for. Everyone was very helpful. I recommend this to everyone 100% From the Love bar and Paula to Raul and the rest of the gang 2 thumbs up. WE love u

Was this review helpful? Yes
Ignacio P, General Manager at Sanctuary Cap Cana, responded to this review

Dear Guest, Thank you a lot for the confidence placed in us to celebrate your Honeymoon with us, for recommending us to property to other travelers, and for your compliments. I am very pleased to know that you had a wonderful stay with us and it is a real honor for me to hear your comments about our facilities and... More

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Hotel Summarization (Beta)

What travelers say

  • Blue Marlin(48)
  • Room service(26)
  • Main pool(16)
  • Very good(14)
  • Ocean views(12)
  • Great time(10)
  • Italian restaurant(9)
  • Steak house(6)
  • Love bar(6)
  • Juanillo beach(6)

Additional Information about Sanctuary Cap Cana

Address: Boulevard Zona hotelera, Playa Juanillo, Punta Cana 0809, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Sanctuary Cap Cana 5*
Reservation Options:
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Also Known As:
Sanctuary Cap Cana Hotel Punta Cana
Sanctuary Cap Cana Resort

2,601 photos of this hotel

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#4 Family Hotel in Punta Cana #13 Romantic Hotel in Punta Cana #16 Spa Hotel in Punta Cana #18 Luxury Hotel in Punta Cana #19 On the Beach Hotel in Punta Cana #21 Business Hotel in Punta Cana
Hotel Class
Official Description (provided by the hotel)
Its inspired design combines the charm of a Spanish colonial village with the laid-back sensuality of the Caribbean and the stylish sophistication of streamlined, modern design accents. Bougainvillea-lined pathways lead guests through the resort grounds to 176 expansive, private suites housed in replicas of a tower, colonial buildings and fortress. Within the resort are 5 exceptional restaurants, 5 bars, an elegant casino, a half-mile private beach with sugar-white sand, and meeting space for up to 500 guests, while just minutes away lie all the world-class recreational appeals of Cap Cana. ... more   less 
Number of rooms
176

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