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The Royal Suites Turquesa by Palladium

Certificate of Excellence
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Calle El Cortecito | Playa Bavaro, Punta Cana, Dominican Republic
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1 room 1 guest
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The Royal Suites Turquesa by Palladium
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3,283 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (659)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
  • All months
    (3283)
  • Mar-May only
    (1164)
  • Jun-Aug only
    (926)
  • Sep-Nov only
    (411)
  • Dec-Feb only
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Queens, New York, United States
1 review
3 of 5 stars Reviewed 2 days ago NEW

Such bittersweet memories with this place. I have so much to say regarding this place. I'm not sure where to begin... CONS: *Our first day was awful. I thought we would be welcomed with warm smiles but this wasn't the case. Most of the staff here look like they dreaded being here. It made me feel very uncomfortable and uneasy.... More 

Was this review helpful? Yes
ltajes, Manager at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, First of all, thank you for your preference in selecting The Royal Suites Turquesa By Palladium as well as for the time you took to post your review after having stayed with us. We are aware that the honeymoon is a special and unique occasion one in a lifetime; therefore we truly regret to hear that we were... More 

Charleston, South Carolina
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

First of all, let me clear up some items that seem to be totally wrong about this hotel. 1) It is not 5 star 2) People seem to review it when they didn't actually stay at this part of the resort. The Royal Suites are 1 of 4 properties at the Grand Palladium resort. The RS is the most expensive... More 

Was this review helpful? Yes 6
ltajes, Manager at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, Thank you for having chosen The Royal Suites Turquesa by Palladium as your destination in Punta Cana and for the time you took to share your experience since we consider each guest's point of view as a great opportunity to keep on improving our services and facilities. We regret that our gastronomical proposal did not reached your expectations... More 

swansea
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed for two weeks in July at the Royal Suites. We were in the the reception block, & the room was really spacious with tasteful decor, big flat screen tv, coffee maker etc with a partial view of pool/beach. The beach was ok, usual towel problem which was magnified by the unlimited towel option for royal guests, which meant that... More 

Was this review helpful? Yes 2
ltajes, Manager at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, Thank you very much for reviewing your visit to our hotel. Your opinion is very important to us as it serves to measure the satisfaction of our in-house guests and keep continuously improving to fulfill your expectations. In Palladium Hotel Group, your total satisfaction is our main and most important purpose. We hope you'll return soon and often.... More 

Hertfordshire, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We arrived at the Palladium Punta Cana, to find that we had been upgraded to the Royal Suites, what a great start to our honeymoon. We were driven to our accommodation and were met with a 'Just married' banner across the door and a bottle of champagne. We entered the room, and were amazed with how big it was and... More 

Was this review helpful? Yes
Pensacola, Florida
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

It's a beautiful resort. The staff were very hospitable. The food, for the most part, was excellent. HOWEVER, after an evening of what we THOUGHT was fine dining, we ended up with EXTREME diarrhea, which lasted for a few days. We stayed in our room far more than we would have liked to do so due to the diarrhea; we... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 6
North East England, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The royal suites is the better hotel out of the 4 on site with in the grand palladium. Although when you look at the website some photos can be misleading as i noticed that certain photos say they represent the palladium when intact they are from the royal suites. Received a free upgrade to the royal suites and I would... More 

Was this review helpful? Yes 1
ltajes, Gerente at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, Thank you for choosing Grand Palladium as well as for write your comments. We are very interested in receiving feedback from our customers. Is good to hear that the upgrade to The Royal Suites Turquesa improved your stay although we could not reach your expectations with our overall services. We respect your point of view and understand there... More 

Ottawa, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and i have bin going to the palladium complex 5 times twice in the palace once in the Punta Cana an twice at the royal Turquesa returning to try the new and improved Bavaro imperial jan.13 2016 can't wait food is very good no mater where you eat in the complex stay at one play at2or3 depending where... More 

Was this review helpful? Yes 2
ltajes, Manager at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, It is never too late to receive your comments! Thank you for being so kind in sharing your great experience with thousands of travelers to our destination aiming to let them aware about our excellent facilities and staff warmness. We are expecting your next visit and please feel free to contact us for any assistance you may need.... More 

Baltimore, Maryland
1 review
2 of 5 stars Reviewed 1 week ago

This was my husband and I's first trip since having our little ones and we could not have been more excited to go on vacation. We previously stayed at the Majestic Elegance for our honeymoon six years ago and had a fabulous time. However, we were really disappointed during our stay at the Royal Suites. We stayed for 5 days... More 

Was this review helpful? Yes
Morgantown, West Virginia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We've been to several different all inclusive resorts in the Caribbean and this one just seemed average. I might be being picky. Don't get me wrong we did have a good time. It's just that nothing really stood out to us. If this was our first stay at an all inclusive I might've given it 4 stars, but compared to... More 

Was this review helpful? Yes 1
ltajes, Manager at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, Thank you for taking some of your valuable time to review your stay at our The Royal Suites Turquesa. We really appreciate any kind of feedback. Glad to hear that you enjoyed from your Swim Up room and our gastronomy. On the other hand I very much regret the situation related with the beach. Unfurtunatley it is an... More 

St. Catharines, Canada
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 1 week ago

We booked a surprise trip for my mother's 70th birthday. We traveled with 15 people - family and friends. We knew the best place to go. We have been to the Royal Suites Turquesa many times and they always make us happy. The people are friendly and helpful - sometimes they are on " Dominican time" but be patient .... More 

Was this review helpful? Yes 2
ltajes, Manager at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, We would like to thank you for taking the time in write such nice comments. We are delighted to learn that once more you enjoyed from our services and facilities. I will forward your words of appreciation to all the hotel staff since this is the best reward for why we strive for. Thank’s again for your preference.... More 

Hotel Review Summarization

What travelers say

  • Room service(26)
  • Golf cart(12)
  • Very nice(11)
  • Main pool(6)
  • Pillow menu(4)
  • New section(4)
  • Mini bar(3)
  • Not sure(3)
  • Few times(3)
Questions? Get answers from hotel staff and past guests. Ask a question

4,199 photos of this hotel

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Pool/beach area (776)
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Room/suite (777)
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Hotel & grounds (627)
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Dining (301)
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Family/play areas (25)
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Bathroom (56)
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Business center/function rooms (7)
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Amenities (13)
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Beach (30)
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Cabana Suite Swim-Up (89)
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Pool (37)
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Restaurants and Bars (11)
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Romance Suite Swim-Up (109)
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The Hotel (127)

Management photos: Courtesy of the property manager

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Pool/beach area (6)
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Room/suite (6)
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Dining (3)
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Hotel & grounds (4)
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Business center/function rooms (2)
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Other (3)
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