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All 100 Punta Cana hotels

The Royal Suites Turquesa by Palladium

4.5 of 5 Resort (All-Inclusive)   |   Calle El Cortecito | Playa Bavaro, Punta Cana, Dominican Republic
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83%
Ranked #25 of 100 hotels in Punta Cana
A recent review
4 of 5 stars reviewed yesterday
Delphine J Atlanta, Georgia
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2,054 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (461)
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English first
Atlanta, Georgia
Contributor
16 reviews 16 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

First impression was that the property looked a bit "tired". Needed some repairs, But after staying for the week, we felt that the property was very clean, the landscaping was manicured daily, the spa was good and relaxing. The food was good,.

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scotland
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed yesterday NEW

Just returned from a 2 week holiday at The Royal Suites - the holiday was amazing and I will do a separate review for Thomson and the Dreamliner - back to the resort - on arriving here we were greeted by Ricky on reception and was treated to a glass of champagne (Cava) and a cool towel - because we... More

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Pittsburgh, Pennsylvania
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 days ago NEW

My husband and I booked this resort through groupon and were very pleased with the service we received including the car ride to and from the airport. The staff met our needs when they could even though sometimes it took a while. Luis and El capitan Tomas were definitely my favorite members. They helped us out incredibly while we stayed.... More

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Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My review is a bit late but we had an excellent stay at this hotel. If you don't make dinner reservations when you arrive you might be disappointed. The Royal Suites is a small adult’s only resort that is part of a huge resort complex. The grounds are beautiful! It is a very clean, nicely kept and you always feel... More

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Altoona, Pennsylvania, United States
Senior Contributor
45 reviews 45 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My wife and I just got back from a week at this beautiful resort. This is an amazing place, beautiful views, and the best part about being at the Royal Suites is the the fact that you can have access to the entire compound (4 different hotels on one compound) and you don't always need reservations. If you stay at... More

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Campbellsport, Wisconsin
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Just got back from a week at the Royal Suite Turquesa. We stayed in a swimup room it was very nice and loved the privacy and the wonderful bar service from a special lady named Sandra thanks from Miami vice room 5909! The pools, views, grounds and food were excellent. The downfall for us was the resort was very big... More

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ltajes, Gerente at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, Many thanks for your preference in selecting Royal Suites Turquesa for your recent vacation. I also like to extend our gratitude for sharing your experience on this trip and let aware future travelers to our destination about our excellent services. Besides our guests, our personnel is one of our most important assets that never cease in their efforts... More

1 review
1 of 5 stars Reviewed 1 week ago NEW

The Place is nice and the hotel is good but customer service is zero. After long day when i reached my room there was noting to drink in the refrigerator (no water , no soda ) after they recommend me to upgrade my room because it was my special day they mad me sad.i tried to call the front desk... More

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ltajes, Gerente at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, Is saddens me to learn about your dissatisfaction on this trip. We are seriously committed to the achievement of our guests’ satisfaction, thus your opinion is of the utmost importance to us. We carefully reviewed all your observations and herewith we would like to express our apologies for the fact that we were not able to surpass your... More

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

A group of friends and I stayed here last week for 7 days and it was one of the worst hotels we have stayed out of the country. The service was bad, most staff here doesn't speak any English and they have a cockroach and mouse infestation. We saw mouse running around the hotel hallways and cockroaches walking around the... More

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ltajes, Gerente at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, First of all we would like to thank you for having selected the Royal Suites Turquesa by Palladium as well as by the time you have taken to post your review after your experience with us. We are very concerned for the fact that your stay with us was not as you expected; so we would like to... More

San Diego, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

We just returned from a week at Royal Suites Turquesa in Punta Cana. The food was hit and miss, try the steakhouse if you are looking for a nice romantic dinner. The beach was stunning and we had the most enjoyable time walking the coastline and taking a quick swim before breakfast at the Gourmet Restaurant every morning. The day... More

Was this review helpful? Yes 6
ltajes, Gerente at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, We appreciate your remarks regarding your stay at Royal Suites Turquesa on Trip advisor It is always a pleasure to receive positive feedback from your stay. I will share your comments with our team, who I am sure they will be encouraged by your opinions. As company- oriented to the excellence on service, we constantly strive to meet... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We enjoyed celebrating our 40 yearsof marriage at the Royal Suites Turquesag!! We do want to thank all the people who took care of us, but special thanks to Jorgina at the pool bar,Sandra who took care of us at our swim out room and Delores working behind the pool bar, These 3 ladies were extra special and made us... More

Was this review helpful? Yes 1
ltajes, Gerente at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guests, Words are missing to express our gratitude for having chosen Royal Suites Turquesa as your second home in Punta Cana as well as for sharing your impressions through Tripadvisor with thousands of travelers to our destination. It is an honor to hear that once more we were able to provide an amazing vacation. Your recognition on the effort... More

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Additional Information about The Royal Suites Turquesa by Palladium

Address: Calle El Cortecito | Playa Bavaro, Punta Cana, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — The Royal Suites Turquesa by Palladium 4.5*
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Also Known As:
The Royal Suites Turquesa By Palladium Hotel Punta Cana
Royal Hotel Punta Cana

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Amenities

Bar / Lounge Beach Beverage Selection Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#21 Luxury Hotel in Punta Cana #22 Top resorts Hotel in Punta Cana #23 On the Beach Hotel in Punta Cana #35 Romantic Hotel in Punta Cana #38 Family Hotel in Punta Cana
Hotel Class
Official Description (provided by the hotel)
The Royal Suites Turquesa is an exclusive VIP area of 140 luxurious rooms located within the Grand Palladium Resort in Punta Cana. Featuring private facilities and personalized service, the area includes an exclusive restaurant, concierge service and free Internet in the private lobby, air conditioned bar serving premium International beverages, exclusive pool with built-in Jacuzzis and bar service to the sun beds by the pool and at the beach, and much more. For adults only. ... more   less 
Number of rooms
372

Questions & Answers

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1 question
7 days ago

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