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The Royal Suites Turquesa by Palladium

Certificate of Excellence
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Calle El Cortecito | Playa Bavaro, Punta Cana, Dominican Republic
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The Royal Suites Turquesa by Palladium
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The Royal Suites Turquesa by Palladium
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2,893 reviews from our community

Traveler rating
    1,803
    633
    276
    119
    62
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201
2,045
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Louisville, Kentucky
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

We just returned from our trip 2 days ago. We had high expectations, but were a bit disappointed. We’ll start with the things we liked The Good: We loved the convenience of the swim-up room. The Spa was clean and relaxing. Our massage was excellent (make sure you get a 2 for 1 rate). We also enjoyed the grounds –... More 

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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

My Family of 9 visited for the first time 👍 our room was beautiful the front desk , waiters, waitresses all so kind and nice and caring 🌴 I'd recommend the hotel in a minute 😎 I have been to puna Cana with other friends and I would defeninrly come back 🌴🌴 The Royal gourmet Jesus the best and fur... More 

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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Me and my wife loved our experience here. We will definitely be returning, there is a worker by the name of Wandy if you can find him you'll enjoy your time even more.i really recommend you come here. The food is good and they move extremely fast and make sure it's the best service. Love the beach as well just... More 

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Pittsburgh, Pennsylvania
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Well, our trip started of with us being put in the wrong room....we had paid for a full suite swim up, but were put into a junior suite swim up. I spoke to the manger and she had us moved to the correct suite after one day, plus she gave me and my girlfriend a free 30 minute massage at... More 

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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

First time visited with my husband.Check in was seamless,room was clean,spacious. Tony our butler on arrival was undesirable. However,Provedencia and Julio were amazing.Food was fair,however,we did not experience any gastric illness.Beach is small,you need to reserve a hut by 8 or you will not be shielded from the sun. All in all relaxing,quiet time. Staff is pleasant,most appear that they... More 

Was this review helpful? Yes 1
Charlottetown, Canada
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My Husband and I stayed May 2nd - 9th. Our 4th trip to the Royal Suites. We always feel welcome and quite enjoy this resort. We like the Cabana Rooms, and this time we stayed in a swim up. We enjoyed it. Tomas welcomed us off the bus. Very nice touch and made sure that we were taken care of.... More 

Was this review helpful? Yes 2
thunder bay
2 reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Stayed Jan 2015.i know this is late,but I feel that I must share our experience.We booked the honeymoon sweet and was given a room on the ground floor with a none working lock on the patio door.After stating to our butler that this was totally unacceptable he did find us a room on the second floor ( we were told... More 

Was this review helpful? Yes 7
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

This was an excellent vacation with so many helpful staff members. If u need the most help ask for "king kong" ynando king kong. He is fantastic and will ensure u have perfect trip. Most beautiful and wonderful landscaping with many food selections and pools to suit all needs. Remember king kong number 1!

Was this review helpful? Yes 2
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Service is awesome. People very friendly. Our butler is the bomb. We love the room. Beautiful resort with so much to do. Our Butler Ynando King Kong is awesome. It is paradise here. Do the Sonono Beach excursion, it is well worth money. So many restaurants. Staff is so friendly. The beach is so pretty! Everything is right here at... More 

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Preston, United Kingdom
1 review
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 1 week ago

Very disappointing experience. This is the first Tripadvisor review I have written but I feel compelled to write after my wife and I's experience at The Royal Suites. It will be a long one so please bare with me. I am not writing this review to purely slate the hotel, I am writing it to be constructive and to hopefully... More 

Was this review helpful? Yes 12
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Cabana Suite Swim-Up (89)
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Romance Suite Swim-Up (109)
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