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Luxury Bahia Principe Bouganville Don Pablo Collection

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Ctra. San Pedro - La Romana Km. 12, La Romana 21000, Dominican Republic
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1 room 1 adult
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Luxury Bahia Principe Bouganville Don Pablo Collection
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1,478 Reviews from our TripAdvisor Community

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Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

We came back a week ago, and very excited about the resort. Rachel, the reception manager was extremely nice and pleasant, she made our stay there! We had a request about our room before we came and she accommodated us, she is trying her best to provide you what you need, only have to ask. She is working very hard... More 

Helpful?
2 Thank Iulia-Valeriu S
Rochester, Michigan
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Great place, great staff ( especially Edwardo) . He went out of his way to make our experience that much better. Thx for a great time. The first is was good with a lot of variety. The entertainment was good and the they had constant activities if you're u were looking for it.

Helpful?
3 Thank Tony T
Customer S, Guest Relations Manager at Luxury Bahia Principe Bouganville Don Pablo Collection, responded to this review

Dear guest, It´s a pleasure for us to receive such a good review, especially from our staff members as Mr. Eduardo ,our entertainment offer and gastronomy. Waiting for seeing you soon. Yours faithfully, Ivanna G. Ozuna Luxury Bahia Principe Bouganville Don Pablo Collection More 

Ottawa, Canada
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Just back from a weeks stay, Jan.26-Feb2nd This was our second time back, last time 2014 We enjoyed this resort again, the ala cartes are very good meals and service Make your reservations a week before you leave by email or you will have a difficult time once you are there The grounds are prestine the staff always smiling and... More 

Helpful?
5 Thank Larry311
Customer S, Director de Relaciones con Clientes at Luxury Bahia Principe Bouganville Don Pablo Collection, responded to this review

Dear Larry, Our ultimate goal is to fulfill our guests’ expectations, we are feeling proud to learn that in your case, we were able to provide you a good time; and you are considering returning to our location. We appreciate as well your observations to our operation that will be taken seriously in to consideration. Our best wishes, Ivanna G.... More 

New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Overall, the resort is nice and clean and rooms are spacious and well kept. Can not say the same about the beach and sea. The service in the buffet leaves a lot to be deserved! We always had to ask more than twice to get drinks or even whater. The bars are closed after 11 PM which is the most... More 

Helpful?
3 Thank Aalona63
Customer S, Director de Relaciones con Clientes at Luxury Bahia Principe Bouganville Don Pablo Collection, responded to this review

Dear guest, First of all, we would like to extend our most sincere apologies for your discomfort regarding the issues you mentioned. We are sincerely very concerned to learn that we did not reach your expectations in that sense, for that reason we would like also to inform you that we have sent already your comments to the departments involved.... More 

Montreal, Canada
Level Contributor
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

As the title implies, this is by no standard a "Luxury" resort. It is a good regular resort, nothing more. Real Luxury resorts do not require you to use beach towel tag and can serve you quality drinks promptly. Staff is friendly (as much as dominicans can be) but they all struggle with English and it can be challenging communicating... More 

Helpful?
3 Thank Joe R
Customer S, Director de Relaciones con Clientes at Luxury Bahia Principe Bouganville Don Pablo Collection, responded to this review

Dear Joe, We assure you that we understand your discomfort and the entire Management Team and Managers work for our guest’s satisfaction, trying to improve those issues which we would like to extend our most sincere apologies. Of course, we appreciate that you have pointed us out some aspects where we must to improve and we would like to inform... More 

Ancaster, Canada
2 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

My 3rd trip to this little slice of heaven From the moment you arrive to the minute you leave you are treated like royalty The room is spacious with a canopy bed sitting area separate bathroom with a jetted tub and a window looking from the tub to the bedroom Mini fridge was stocked daily with chips beer etc Outstanding... More 

Helpful?
5 Thank Jean M
Customer S, Director de Relaciones con Clientes at Luxury Bahia Principe Bouganville Don Pablo Collection, responded to this review

Dear Jean, It is a great pleasure for us to learn that you have fully enjoyed your stay at our Resort and you appreciated the professionalism of our team members. We are aware that it is only because of them we are able to achieve our goal- the continuous improvement of our services. We are very proud to have received... More 

Region of Waterloo, Canada
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Absolutely no complaints! This small resort has everything you would want for a relaxing and enjoyable vacation. There were always loungers available at the pool and on the beach, staff were friendly and efficient and the staff really turned the nightly music/dancing into a fun party. Small but spacious; never felt crowded!

Helpful?
6 Thank Caroline N
Customer S, Director de Relaciones con Clientes at Luxury Bahia Principe Bouganville Don Pablo Collection, responded to this review

Dear Caroline, We very much appreciate your comments regarding your recent stay. It is always a pleasure to know that our guests have enjoyed their holidays, we transmit your satisfaction to our staff and we sincerely hope to see you again very soon. Our best wishes, Ivanna G. Ozuna Luxury Bahia Principe Bouganville Don Pablo Collection. More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I give this resort a thumbs up. The rooms were amazing and the house keeping amazing everyday. We were on the 3rd floor, which is what I prefer. The grounds and flowers were well kept. Lobbies and pool area were excellent and the evening shows were very entertaining. The beach was very good and we never had a problem getting... More 

Helpful?
4 Thank Kim A
Customer S, Director de Relaciones con Clientes at Luxury Bahia Principe Bouganville Don Pablo Collection, responded to this review

Dear Kim, We are grateful to learn through your review about the experiences you have had during your stay in our resort. It is thrilling to hear that we have played such an integral role to provide a memorable vacation for you. It was an honor to be able to serve you and we hope that you will not hesitate... More 

Grimsby, Canada
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Fabulous vacation here. This is a well run property. It is CLEAN, has large well appointed rooms , spacious lobby, and pool area. The food is awesome! There is everything from cereal to caviar on the breakfast menu! It was my birthday while we're there and the restaurant served us a beautiful dinner as well as decorating the room .... More 

Helpful?
7 Thank JandD25
Customer S, Director de Relaciones con Clientes at Luxury Bahia Principe Bouganville Don Pablo Collection, responded to this review

Dear guest, It was very pleasant to know that you enjoyed our services and facilities and that we were able to provide you a delightful stay. We truly thank you for taking the time to share your positive experiences and hope that when returning to La Romana, you will give us the opportunity to welcome you again at our resort.... More 

Dawson Creek BC
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Cleanest resort in the DR! Food was fresh and plentiful. Rooms were huge and beds were above average! Pools were so clean! Staff were friendly if you are! Upper management out and about helping out. Butler service is a nice touch. Beach is very nice, including the water it is not muddy as some stated. It is just not pristine... More 

Helpful?
6 Thank Connie97
Customer S, Director de Relaciones con Clientes at Luxury Bahia Principe Bouganville Don Pablo Collection, responded to this review

Dear Connie, Thank you for taking the time out to communicate that you have had a fantastic stay in our hotel. It is encouraging to learn that we have meet all of your expectations, excellent services, staff and a dream vacation in the Caribbean. We are thrilled to know that achieved our goal, the full enjoyment, relax and satisfaction of... More 

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