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All 13 La Romana hotels

Grand Bahia Principe La Romana

3.5 of 5 Resort (All-Inclusive)   |   Ctra San Pedro-Romana km 12, El Soco. San Pedro, La Romana, Dominican Republic (Formerly Santana Beach Resort)
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Ranked #3 of 13 hotels in La Romana
A recent review
4 of 5 stars reviewed 3 days ago
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2,168 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This was the second time for my wife and I to travel to this property. It was a great trip, great value for the dollar and some of the staff was truly outstanding. That being said, we had been to the property before and we feel that the property next door has become their focus. Food was great for Dominican... More

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 6 days ago NEW

Love the resort it was beautiful and the staff was awesome all of then only bad thing was that the beach runs close to river and the river overflowed would definitely go back. Its definitely under rated plenty of night life

Was this review helpful? Yes
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear Darwin, We are happy a lot because you have passed some beautiful days with at Bahia Principe Hotels & Resorts, thank you for choosing and for having told your experience in our hotel. I wholeheartedly hope to welcome you soon, all our staff will be more than happy to receive you again in our beautiful country and specially in... More

Houston, Texas
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Dominican is known for it's beaches but... The Good: Great resort with very friendly staff throughout the stay. We never encountered anyone being rude. The food in the buffet had a vast selection. Taste was so so sometimes but great choices. I liked to get my own omelet made in front of me for breakfast and my own pasta made... More

Was this review helpful? Yes 4
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear guest: Thank you for your beautiful comments about our hotel, we are really happy you had enjoyed most of our services, specially our animation team. Moreover, we regret that you couldn't enjoy our ocean, so we will consider your opinion about and anyway, we hope to receive you again in our hotel with all our joy and to fulfill... More

New York
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Superb customer service, and surprisingly great room, and entertainment considering the price. Great bang for your buck! 3 nights is enough time to spend at this hotel, we spent the last night in the Capital to change up the environment a bit.

Was this review helpful? Yes 4
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear guest: I am delighted to receive your feedback, and was especially pleased to read your kind words about our staff. It made me happy to know you feel at home with us. Thank you for your kind comments, glad to know you spent a nice time in our hotel, thank you for choosing us. I hope to see you... More

New York City, New York
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

we arrived at grand bahia principe la romana on 8/8/14 @ 6 am and was given a room right away. even though check in is 3p.m..I called the hotel 2 wks before and said it would be no problem to call the day before and remind them, since they have to ck on their availabilities. this was a great start... More

Was this review helpful? Yes 5
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear guest: Thank you very much for your comments, we are glad to know that you had a great time with us. We really appreciate your opinion about all our services. We hope to welcome you again in our hotel: the best hotel of Dominican Republic: where you always have your host from Coast to Coast. Our best wishes, Ivanna... More

Hamilton, Canada
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We have been to many, many resorts closer to Santo Domingo and nothing compares to Bahia La Romana. We were so happy with our expierence at this hotel from the moment we arrived to the moment we left. EVERYONE is so friendly and more then willing to go above and beyond to make your stay a great one. The ocean... More

Was this review helpful? Yes 6
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear guest: We are happy a lot because you have passed some beautiful days with at Bahia Principe Hotels & Resorts, thank you for choosing and for having told your experience in our hotel. I wholeheartedly hope to welcome you soon, all our staff will be more than happy to receive you again in our beautiful country and specially in... More

Warwick RI
Contributor
12 reviews 12 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 1 week ago

Just got back from 5 day trip to Gran Bahia Principe La Romana and have never been happier to see a vacation end. The service at this resort except of a handful of employees is horrible ,the resort itself is beautiful well maintained and clean ,that's about it ,the food was horrible everything was overlooked and served cold.The restaurant manger... More

Was this review helpful? Yes 7
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear guest, Thank you very much for taking part in valuable time to share your experience. It's a shame to know about the opinion you have of us, and like most of our guests, you have not been able to enjoy your holiday in our enchanted Caribbean island. Keep in mind, that a relaxed and unbiased mind ensures good holiday,... More

New York City, New York
Senior Contributor
46 reviews 46 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 2 weeks ago

A resort MAKES/BREAKS a vacation especially when coming to the Dominican Republic. Very disappointed at how this resort turned out. 1. I arrived at the resort at noon, check-in was at 3PM, but my room wasn't ready till 3:30PM. After a long travel day, I just wanted to take a nap and rest-this was not possible 2.Food is subpar, the... More

Was this review helpful? Yes 8
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear Daniel, Thank you for taking your valuable time to share your experience. We deeply regret not having exceeded their expectations, surprises us because it is not normal for our guests to express themselves in this way. As everyone knows, our hotel is characterized by providing the best service all inclusive, for the exclusive service of our staff, the best... More

Montreal
1 review
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I'm amazed at the amount of people giving good reviews for this hotel. I came in Dominican Republic already five times before and never been so disappointed. The package i bought combined to precedent stays in Bahia Principe San Juan gave us some expectations. All of them have been sadly turned off during this terrible week. Right on arrival, we... More

Was this review helpful? Yes 9
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear guest: Thank you for taking your valuable time to share your experience. We deeply regret that these have been the worst vacation ever. It's a shame that like most of our guests, you have not been able to enjoy your vacation, dont really where our goal is quite the opposite, making all of our guests to have the best... More

2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I stayed at the "Adults Only" section of the hotel. It was an amazing vacation. The staff was attentive, friendly, and polite. Before we could think of anything that we needed, it was provided. The hotel is spotless. Someone is always cleaning. The drinks, unlike I was told, were not watered down, but instead, normal bar quality.... More

Was this review helpful? Yes 3
Customer S, Director de Relaciones con Clientes at Grand Bahia Principe La Romana, responded to this review

Dear Sandra, We appreciate your perception . Your ideas and suggestions contributed immensely to our hotel's services. Thank you for highlight our qualities. It was a great pleasure having had you in our hotel. I hope to welcome you soon, to make you live the most unforgettable moments of your life. Best regards, Ivanna Ozuna Grand Bahia Principe La Romana. More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(21)
  • Great time(19)
  • Lobby bar(14)
  • Santo Domingo(12)
  • Golden club(11)
  • Snack bar(8)
  • Animation Team(7)
  • Very good(6)
  • Pool area(6)
  • Other people(5)

Additional Information about Grand Bahia Principe La Romana

Address: Ctra San Pedro-Romana km 12, El Soco. San Pedro, La Romana, Dominican Republic (Formerly Santana Beach Resort)
Location: Caribbean > Dominican Republic > La Romana Province > La Romana
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Grand Bahia Principe La Romana 3.5*
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Also Known As:
Gran Bahia Principe La Romana Hotel La Romana
Santana Beach Resort
La Romana Gran Bahia Principe

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Amenities

Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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