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Club Villas Jazmin

P.O. Box 628 | Cristobal Colon-Costambar, Puerto Plata, Dominican Republic
Club Villas Jazmin
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83 reviews from our community

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Traveler rating
    27
    23
    8
    9
    16
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29
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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New York
1 review
4 of 5 stars Reviewed 1 week ago NEW

My family and I just returned from a week (July 18-25) of relaxing and fun at Club Villas Jazmin! The location is a small hidden treasure that will ensure a home away from home experience for family and couples looking for a calm relaxing vacation away from the large traditional resort styles. The food was amazing, Antonio/Juan made every meal... More 

Was this review helpful? Yes
Pinehurst, North Carolina
1 review
5 of 5 stars Reviewed 2 weeks ago

Upon arrival, the owners, Gilles and Dulce, said, "Let us take care of you." Along with their other employees, that is exactly what they did. They assisted our family of four in every situation and answered every question to include transportation, excursions, directions, supplies, and requests. They helped us book last minute outings. They told us where to buy breakfast... More 

Was this review helpful? Yes
DirectionJazmin, Owner at Club Villas Jazmin, responded to this review

Thank you so much for your positive comment. We are offering the very same service to all our guests and wish all of them would rely on us to make sure they are getting the very best of their vacation. Unfortunately, some guests (like the previous comment) do not trust that people can be nice without wanting something in exchange.... More 

Houston, Texas
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This is an excerpt from what I sent to RCI. Other than the people who work here (they are very nice) there are no redeeming qualities except appearances (it is a very nice looking place). I have been misled (by your web site) and stolen from (electric surcharge, internet and room safe fees). I was almost $300 out of pocket... More 

Was this review helpful? Yes 1
DirectionJazmin, Owner at Club Villas Jazmin, responded to this review

Thank you for your comments. I am deeply sorry and completely surprised by all your complaints. It seems that you are writing your comments right on the spot. Have you reported any maintenance needs to the office? Unfortunately, we are still in a third world country and things are not like in Houston Texas. The months of May and June... More 

Travelers are raving about these Puerto Plata hotels

Oakville, Canada
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed March 27, 2015

We've been back from our trip for a week now and can honestly say we truly loved our trip and much of our reasons are tied to where we stayed. Club Jazmin is not a posh, 5 star resort; it is better. You actually feel like a part of the community, walking the local neighbourhood streets, seeing the homes and... More 

Was this review helpful? Yes 5
DirectionJazmin, Owner at Club Villas Jazmin, responded to this review

Hi, in the name of all the staff, we thank you very much for these kind words. Blessings, Gilles More 

New England
Level Contributor
46 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed March 17, 2015

I had to put more thought than usual into this review for a few reasons. I wanted to be absolutely certain that I was fair to the owners, the staff and to those that would read this and consider staying here. I am a well seasoned traveler and have been all over the globe and stayed in all conditions (though... More 

Was this review helpful? Yes 11
DirectionJazmin, Owner at Club Villas Jazmin, responded to this review

What can I say? By reading your comments to my staff, I saw tears running down their faces. This is the very first time in 30 years that someone is expressing a so deep and true comment. We are all overwhelmed by your position and your reflexions. As for myself, I would say that after all these years, suffering the... More 

Saskatoon, Canada
Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed March 10, 2015

As others have said, this is not a 5-star all-inclusive resort. It is a charming villa with authentic touches of Dominican culture, a small, quiet, friendly place to relax. It is located in Costambar, a gated community of homes and condos occupied primarily by ex-pats of US and Canada, with some Europeans. It is located just west of Puerto Plata.... More 

Was this review helpful? Yes 12
DirectionJazmin, Owner at Club Villas Jazmin, responded to this review

thank you for your nice comments in both places. All our blessings More 

Wilton, California
Level Contributor
907 reviews
175 hotel reviews
common_n_hotel_reviews_1bd8 575 helpful votes
5 of 5 stars Reviewed January 18, 2015

We are RCI members and found this place on "Last Call", where you just pay a flat rate per week. The 1st week we had a 2 bedroom renovated unit at $269 and the 2nd week a 1 bedroom at $133. Both weeks added $80 utility fee for the A/C in the bedroom, and we paid $35 a week for... More 

Was this review helpful? Yes 11
DirectionJazmin, General Manager at Club Villas Jazmin, responded to this review

Many thanks for your extensive and honest comments. I will surely share it with all the staff. On behalf of Jenny, Jose and all of us at Villas Jazmin, Happy New Year. Dulce More 

Toronto, Ontario
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed January 12, 2015

Here's our review of the Club Jazmin. We arrived on December 27th, 2014 and stayed for a week. If you are expecting RCI Gold Crown, then you'll be massively disappointed. If you read all the reviews prior, and expect a quiet, friendly resort, then you'll get exactly that. The rooms are average but clean. Very limited hot water! As a... More 

Was this review helpful? Yes 7
DirectionJazmin, General Manager at Club Villas Jazmin, responded to this review

Thank you for your nice comments. We all appreciate. Happy New Year to you and your family on behalf of the Villas Jazmin staff. Dulce More 

honolulu
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed January 10, 2015

We went into this trip knowing we were going to a vacation villa and not a 5 star resort that caters to every need. Our accommodations were clean and well-kept. We were in Villa 3 which was not as modern looking as the others but it was updated. We brought our 3 children ages 5, 8 and 10. They enjoyed... More 

Was this review helpful? Yes 7
DirectionJazmin, Owner at Club Villas Jazmin, responded to this review

Thank you very much for your honest comment. You escribed exactly who we are and where we are. Have a blessed day More 

Ontario, Canada
Level Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 213 helpful votes
4 of 5 stars Reviewed October 19, 2014

We (2 adults and 1 child – 6 years old) stayed at Club Villas Jazmin in Costambar from July 19 – 26, 2014. We booked this vacation property directly through RCI and booked our flights separately with WestJet. Since March 2014, I had been planning our first “non-all inclusive” vacation to Costambar and would like to say thank you to... More 

Was this review helpful? Yes 32
DirectionJazmin, Owner at Club Villas Jazmin, responded to this review

Thank you very much for this positive post. I shared it with our staff and all were happy to have served experienced travelers. All our blessings, Gilles More 

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