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ClubHotel Riu Bachata

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Bahia de Maimon, Puerto Plata, Dominican Republic
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ClubHotel Riu Bachata
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3,169 reviews from our community

Traveler rating
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    286
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cheshire, United Kingdom
2 reviews
5 of 5 stars Reviewed yesterday NEW

I don't usually write reviews but I did feel I had to comment on our stay at the Riu Bachata. Before travelling to this hotel I was VERY worried by all of the reviews I had read on here.. It almost had me question whether to cancel or change our stay.. how pleased I am that i didn't!!! We arrived... More 

Was this review helpful? Yes 7
Torquay, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

You will not be disappointed with the attention of the staff. This is not quite 5* but the staff are all very helpful. Be aware of mosquitoes though. We had to purchase repellant with deet when we arrived and some people suffered very badly with bites.There is not a lot to do outside of your complex other than the organised... More 

Was this review helpful? Yes 2
suffolk
Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Just returned having spent 2 weeks at the Riu Bachata dom rep. in my opinion the hotel is great overall as you can also use the facilities at the joined Riu Merengue. Plus as we found out there is also another section joined to it they call the Merengue village which is only open for 4 months for the American/Canadian... More 

Was this review helpful? Yes 2
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

when we got to the Purto Plata, the hotel had already checked us in, they put our wristbands on and gave us our room number, this is even before we left the airport. The Rep, Vicky, was very good, helpful and informative. When we got to the hotel all we had to do was give in our room number and... More 

Was this review helpful? Yes 9
scotland
Contributor
20 reviews 20 reviews
15 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Honest review straight off the press...... Got this deal in January and at £760 each it couldn't be overlooked. Just arrived back this morning. Flights were good, couldn't fault thomsons, we upgraded to premier and that was a bonus. On arrival we got our bands at the coach which made check in so easy as when we got to the... More 

Was this review helpful? Yes 2
Ontario, Canada
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The Rui Bachata is a very clean nice looking hotel. Rooms were very comfortable, I have no complaints, maids did a great job each day. The staff are friendly and are very hard working people. The pool is huge & clean. Lots of loungers available. The sand on the beach was clean, but it is a bit rocky walking into... More 

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Returning home tomorrow after two weeks. We paid £1470 for two of us booked it in January. If you take the flight cost off. what you in this resort is a bloody good deal. YOUR ROOM. The rooms are clean and a maid cleans them every day. You have a mini bar stocked every other day along with local produced... More 

Was this review helpful? Yes 20
Shedfield, United Kingdom
2 reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Just returned from a weeks holiday from the Riu Bachata, and what can I say! Do not listen to the bad reviews, neither me or my boyfriend could find a fault with this hotel. We arrived at the airport and we had prearranged buses to the hotel, there was no problem with this, the hotel is about a 40 minutes... More 

Was this review helpful? Yes 21
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

What can I say . Everything you want from an all inclusive holiday . Great accommodation, friendly helpful staff , lovely pools , lovely beach ( best stretch in front of the village part ) plenty of good food & the bars were clean & we'll stocked ☺. I think this was probably the best value for money holiday I've... More 

Was this review helpful? Yes 16
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago

The hotel was fair, but the service needed big help. Our room was overrun with ants to the point where my friend pulled his sheet back and we saw a train of them. We asked someone to come and see so we can get a resolution, they actually brought someone with a can of bug spray that filled the room... More 

Was this review helpful? Yes 1
RiuHotelsandResorts, Online Reputation Manager at ClubHotel Riu Bachata, responded to this review

Dear guest, First of all we would like to thank you for choosing RIU Hotels and Resorts again to enjoy your holidays in the Dominican Republic and for taking the time to give us your constructive and valued feedback. We would like to remark that due to the warm weather and the location of our resort, which is surrounded by... More 

Hotel Review Summarization

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