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ClubHotel Riu Bachata

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Bahia de Maimon, Puerto Plata, Dominican Republic
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1 room 1 adult
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ClubHotel Riu Bachata
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4,137 Reviews from our TripAdvisor Community

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Pembroke
1 review
4 of 5 stars Reviewed yesterday NEW via mobile

Absolutely loved this resort. No complaints whatsoever. The resort was clean and well maintained. Staff were friendly and went out of their way to make your stay pleasurable. The food was rather tasty and hot and they even had bacon poutine. No problems with the wifi in the lobby. We spent most of our time on the beach and it... More 

Helpful?
Thank Lorraine S
Hastings
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Me and my wife and 10month old boy had a great time at the Riu bachata, the Caribbean is great at this time of year, perfect weather without the stifling humidity. We stayed for a week which was fine for us, it was quite busy as it's the high season. So therefore we did find ourselves reserving sun loungers either... More 

Helpful?
3 Thank Samandhishols
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We have just returned after a week at this resort, first impressions were good, a very clean and well maintained hotel await you. Check in was well organised and quick. Room was large and very clean stocked with soft drinks and water and of course rum, brandy, gin and vodka on tap. This is a large hotel so do expect... More 

Helpful?
4 Thank gary l
Widnes, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Me and my boyfriend travelled here in November 2015 for 2 weeks; we had been recommended the hotel by his brother and fiancée who flew out for our second week and have to say we were not disappointed :) Yes, it may not be a 5* by UK or USA standards but by Dominican it is. The staff are brilliant... More 

Helpful?
14 Thank faye e
Aylesford, Nova Scotia
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This was a great all inclusive trip from Halifax. There are three hotels you can travel back and forth to and enjoy the food and entertainment , free of course. Also can use the swimming pools and beach fronts at any of the hotels. I did enjoy this hotel best and we had our room here, pool side. There was... More 

Helpful?
6 Thank Lindalour
Hillier
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

first time at riu bachata went for 3 weeks had a great time.check in was very fast room excellent,ocean and mountain view,also view of harbour where watched many cruise ships come and go.resort very clean and well looked after.staff amazing iff anything needed was in your room within half hour.well stocked mini bar.food was good exept ala cart was hard... More 

Helpful?
5 Thank wyattsgran
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Fantastic location, rooms are beautiful and clean, mini bar stocked regularly, great food. Be careful who you trust on the entertainment staff, some get a little too presumptious on occasion and ask for things which they shouldn't via Facebook messenger, hence why none will be tipped by me this time.... The beach is beautiful and the sea warm. Pool areas... More 

Helpful?
3 Thank Michael L
RiuHotelsandResorts, Online Reputation Manager at ClubHotel Riu Bachata, responded to this review

Dear guest, Thank you for choosing our hotel ClubHotel Riu Bachata once again. We very much appreciate your loyalty towards our chain. Our staff signed a compromise to minimize body contact and non-professional treatment to our beloved guests. All kind of offensive behavior complaints are taken seriously and immediate measures are taken to protect our guests. We kindly encourage you... More 

Oakville, Canada
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Just got back from the Riu bachata and let me tell you about it. Def not 4 or 5 stars, closer to 3 or 3.5. Who we are: 3 couples in our mid twenties My boyfriend and I went in not expecting much. He is pretty picky as he's been to nice resorts with his family since he was young... More 

Helpful?
1 Thank Donaldwi
RiuHotelsandResorts, Online Reputation Manager at ClubHotel Riu Bachata, responded to this review

Dear guest, Many thanks for sharing your experience with us. We appreciate the opportunity to respond. Thank you for your positive remarks about the entertainment. The staff works very hard to ensure everyone has fun. We were very surprised to read your comments about our staff. Service is one of our key values and our staff is constantly trained in... More 

Scunthorpe, England
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was a brilliant holiday destination if you want to relax and chill out. I would highly recommend it to anyone. The staff were all incredibly friendly and nothing was too much trouble. For example my partner and I found the room to be too cold due to the air conditioning so we both asked for a blanket and one... More 

Helpful?
5 Thank mydiam0nd
Sudbury, Canada
1 review
2 of 5 stars Reviewed 4 days ago NEW

The resort is simply too large, be prepared to walk alot! It's 3 resorts combined into 1 so if you want night life you have to go to the adjoined resort which is a decent walk at night. Animation team in the evening was very disappointing? My husband purchased 2 nice bottles of wine (change from the free wine resort... More 

Helpful?
Thank KimmieBoBimmie
RiuHotelsandResorts, Online Reputation Manager at ClubHotel Riu Bachata, responded to this review

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. We were concerned to note that we failed to live up to your expectations. It is important to us that our guests feel welcome and comfortable at our hotel. The ethos of our staff training requires a helpful, friendly and very obliging... More 

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