We went to stay at this hotel in June this year we loved it, we had a lovely time and thought the place was lovely.The people are really friendly and helpful. When i read the bad reviews before we went i was a bit worried but we had no problems and really enjoyed it,lots to see and do and the... more

I want to say that it was not a good time. The service provided by the hotel was not good. Furthermore, we parked our car in the hotel and the next day the car had a problem. The hotel responsed to this was: that the responsabilty belongs to the customer and not to the hotel even though it was parked... more

This April i traveled to the Dominican with my three friends and two of their mothers. When we first arrived in Puerto Plata, it wasnt a long ride to the airport, which was good because the taxi was sweaty and nasty. It was interesting to see the city, though, and there were some nice views of the country. When we... more

My husband and I stayed a week at this resort. Usually we go for 2 weeks but we are really glad we only stayed for one. We went with 4 other couples so all in all we had a good time. It only rained for 1 full day but we were told that it hadn't stopped raining for 2 weeks... more

The Good..... The front deak manager who was on the job for only a couple of weeks, tried his very best to be accommodating even though he has continuous long 'complaing lines'. The Allegro rep was very sweet, and did her best. There was only one shop on premisis worth going in to. And there was only one bartender who... more

I dont know why so many ppl slam this place besides you are vacation you should make the best of it. The service was great really the best part of the trip. The hotel its self more the rooms are in need of updating and repair. Its an older hotel but its all about LOCATION LOCATION LOCATION! And what a... more

Okay here we go....I wrote a review last year after returning from the Allegro Playa Dorada just up the beach from this place. We had a terrific time at that hotel, and I basically jumped on the people who wrote bad reviews. This time not the case. This was the worst. From the air conditioning, to the food, to the... more

I recently returned from vacation where I, and 3 friends, spent 4 days/3 nights at the Occidental Grand Flamenco Puerto Plata. Our experience was not a good one. We were greatly disappointed with the accommodations of the hotel. Our disappointment was with the restaurants, reservations to the restaurants, the food, the drinks, the rooms, and the service. With regards to... more

I would like to let you know what a terrible experience I had at the hotel trying to arrange transfers back to the airport. I stayed in Occidental Playa Dorado Puerto Plata from 12/30/07 to 1/7/2007 with my mother who is 78 years old and booked my vacation with Continental Vacations. Hotel front desk said that they have no idea... more