We went over Christmas and stayed in the Club Diamond part of the resort. This was our first all inclusive/first hot vacation. I had done plenty of research prior to the trip thanks to Trip Advisor. Service: always good. Bartenders and serving staff were always friendly and accomodating. We always tipped a bit of American cash for them. There were... more

I was with my wife from 5 to 12 December.This was our first vacation ever and we really enjoyed it, we loved this resort! The weather was sunny and warm. There were almost no rain.the water was very warm in the ocean. We swam all day and relaxed on the beach. The food was very tasty, freshly prepared and a... more

I have stayed at this hotel from decembre 10 to december 17 in room 2515 with my family. The stay was positive the food was perfect but I would like to warn you about major health issue at this ressort. Those mosquito bites that your local travel rep will say are harmless are VERY dangerous at this ressort ... The... more

We've been to many resorts all over the Caribbean and Central America and this is a fairly typical resort, with reasonable food, numerous bars, nice grounds and hard working staff. The a la carte restaurants is always nice as we like to dress nicely and be served, the food may not please all tastes and backgrounds. We were raised by... more

The staff were very friendly and helpful and weren't seeking tips like some other resorts, although tips are appreciated. The food quality and variety were great in the buffet. Out of 3 a la carte restaurants we liked the Mediterranean, then seafood but Italian wasn't anything special. Lots of activities which keep you busy and you don't get bored. You... more

Arrived on the 3rd Dec for 2 weeks, one hour twenty minuts transfer to hotel. The room had a strong bad smell of drains did not unpack reported it at main reception desk and was offerd new room much better, every think else was great food beach entertainment if the drink is water down did not notice bar staff brill... more

I had trouble rating the hotel because for the money it was good, and we made the most of it. But one night, friends in 2 different hotel rooms were robbed. All their cash. No forced entry. We met 2 others who had been robbed. We heard that there had been eleven rooms that night. The only reason we found... more

Loved Loved Loved this resort! first off its HUGE makes sure you get to see it all I know we didnt and after realized we missed some pretty nice areas. This was the first resort I have ever been to I went with a family of five ages 14 19 23 44 45. and we all loved it we met... more

This was my first vacation ever and I really enjoyed it. The staff are very friendly and try their best to accommodate. Yes there was a fire at the resort but it was in a block of rooms that weren't being used as they were under construction. Definately bring some bug spray because there are mosquitoes and they are tiny... more