when i read the negative reviews for this hotel before i went i will admit i was very worried but now having been and had the best time i needn't have worried the rooms did not smell of damp and were furnished quite nicely. and when it says all inclusive they meant all inclusive you do not have to pay... more

The service @ this hotel is GREAT. The servers and bar staff are extremely kind and show a genuine commitment to service. The dining room and beach area was very clean, too bad I can't say the same about the room. The Air Conditioning was not performing up to par. The beds are very uncomfortable. The cleaning staff did an... more

My husband and I got married in the Dominican Republic back in 1996 and have been visiting the Dominican Republic ever since, we have stayed at lots of different resorts and we have just returned from the Riu Mambo resort. I read alot of reviews before going and I must agree with most of them. The reception staff, bar staff,... more

Hi, I have just come back from the Riu Mambo hotel in the Dominican Republic and had a lovely time. After reading a number of bad reviews prior to going I was very nervous as this had been a last minute booking. In terms of weather I had 1 day of bad weather and the rest of the week was... more

Had a great time at the Mambo,so had everyone else I talked to.No shortage of sunbeds on the lovely beach, still the same problem of people putting towels on the sunbeds round the pool early in the morning then not turning up for a couple of hours,hotels say that they will take action but they never do.The staff were great,... more

All the staff go out of their way to make your stay very enjoyable, but it will all boil down to who you are sited with. We were unfortunate that we had several noisy young canadians who have just discovered achohol. We had to call security and they were fantastic, but it meant that we have lost three nights of... more

Just got back from 2 weeks at the Riu Mambo. Generally the hotel was very nice and they kept the place spotless. The food was fine, although like most places it got a bit 'samey' towards the end of our stay. The Steak House and Italian Restaurant option was nice , but mainly to eat 'normally', rather than pick lots... more

The rooms were clean, the staff for the most part was friendly. The location itself was beautiful with lots of sightseeing. Tipping makes a BIG difference (as it does anywhere). I, myself, was disappointed with the food and found everything to taste a bit off. I am known to be picky but usually I can stomach it, but myself and... more

We recently back from an all inclusive package at Riu Mambo at Puerto Plata. Reading other people’s reviews, we cannot understand what people had to complain about. It was an excellent resort with professional, friendly staff. The buffets were more than adequate, with a great selection of food. With access to all 3 Rius, if you didn’t like a show... more