Great place, very clean,great grounds etc. the Brazilian a la carte was my favorite. Our kids are 3 1/2 and 1 1/2 and they had a complete blast! The kids club was a lifesaver and the shows were great. I will definitely return! More

We stayed at this resort for 17 nights from 26th April - 13th May which was booked through Thomson / First Choice in the UK. They provided a great service with on time flights and Dindo the in resort rep was very good. The transfer from the airport is great, it only takes about 25 minutes on the coach and... More

Second time here.This was a great trip. Everything taken care of. Leave my room with a key card and some sunscreen. The staff were friendly and always available. The bar staff were friendly and efficient and make the best cappucinos. The food in the buffet was excellent and always changing. There was always room to sit around the pool &... More

Great hotel, great location, great staff, great food, great resteraunts, great entertaiment, great all inclusive, great service, fantastic beach, great spa, great star friends team, This will be my third holiday at this hotel, we are taking our friends this year so really looking forward to our stay. Hopping we can pre book our room No's again this year. Last... More

Our family of 4 just returned from Puerto Plata. We didn't want to leave. What a well run Hotel. All levels of Staff are very approachable, helpful and work very hard. The Lobby Area is well appointed and very clean. Lobby bar, Theatre, Internet Station, Medical Office, many shops, Flamingos, Turtles etc are found here. Hotel rooms are adequate and... More

Stayed April 25-May 2,2012. Room was clean and large, safe for valuables was available in all inclusive. These are not first rate rooms, but they are more than adequate. We asked for upgrade to ocean view after first night, we were accommodated easily. With tropics comes the rain. Hotel has covered walkways from main lobby to all rooms! This is... More

This was our second time in this area (last time at the Victoria which was closed for refurbishment when we booked this trip). This is a fantastic hotel and is very difficult to find any faults with it. We travelled with Thomas Cook and received our room cards on the coach. The bags were brought to our room a few... More

I have just returned from my 10th trip to this hotel and feel compelledto write a review for it. You can get nice hotels all over the world but you will never beat the people that work at the Iberostar and Im convinced that is why so many people continue to return over and over again. The hotel, food, bars... More

My wife and myself stayed at this resort from 03rd -18th May. When we arrived at Puerto Plata airport we were checked in on the coach by a member of the Iberostar staff, we were given all the relevant documentation towel cards, room cards map of the resort etc....... As soon as we entered the hotel we were offered a... More