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VH Gran Ventana Beach Resort

3.5 of 5 Playa Dorada | PO Box 22, Puerto Plata, Dominican Republic
#4 of 41 Hotels in Puerto Plata
3,323 Reviews 4 of 5 stars
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Certificate of Excellence 2014
VH Gran Ventana Beach Resort
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VH Gran Ventana Beach Resort
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3,323 reviews from our community

Traveler rating
    1,480
    1,129
    431
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    113
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843
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for VH Gran Ventana Beach Resort
See the most recent reviews
Kenmore, New York
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

On our way back after spending a week here. Overall really no complaints. The service was excellent 90% of the time. A few people we dealt with just weren't very friendly. Food was average. When I go to AI's, I don't expect the food to be five star. I thought the ala cartes were excellent and the buffet boring and... More

Was this review helpful? Yes 1
Toronto, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

loved the hotel, the service and specially the entertainers! thanks to "la shorty", jesusito, droopy and the rest of the team for making our stay a great time. Would definately go back. I went with a group of friends and although it is more family oriented (less party), the entertainers tried to make our stay as fun as possible! THANKS

Was this review helpful? Yes 2
grimsby
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I dont know where to start with this review and need to be clear that some of the issues are down to thomson rather than with the hotel. We arrived to find out many of the main areas of the hotel were closing during the second week of our holiday as due to low occupancy the hotel decided to do... More

Was this review helpful? Yes 1
Resort_Team, Manager at VH Gran Ventana Beach Resort, responded to this review

Thank you for your recent visit to Gran Ventana and your kind words about our staff. We are undergoing refurbishment of the lobby, pool, pool area, entrance and entertainment area. Your tour operator was supposed to inform you, so we apologize that this came as a surprise. The dates for this work are September 8-25. The whole resort will have... More

Rugby, United Kingdom
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was our first long haul flight and traveled with our two teenage children. The transfers were straightforward and smooth. The hotel was close to the airport. The hotel was very clean and tidy. The rooms were comfortable with Queen sized beds and air conditioning. Some of the fixtures and fittings were in need of modernising but that appears to... More

Was this review helpful? Yes 4
Alfreton, United Kingdom
Top Contributor
77 reviews 77 reviews
22 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed 2 weeks ago

this was our first trip to the dom rep. Hotel is in a quiet area. In the walled off zone so you feel very safe. Nice rooms, comfy beds, food is great. Pool area is not very big and as such the sun beds are shoe-horned in. There was one or two squabbles over sunbeds when we were there -... More

Was this review helpful? Yes 1
Calgary, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This was my first time to Puerto Plata after 15 years and I loved it. VH Ventana has wonderful facilities, staff and food. The Italian Restaurant was my favourite for dinner. The resort is set up for relaxation, fun and diverse groups with fantastic access to the beach. Carlos Santana is a very entertaining member of the Animacion team and... More

Was this review helpful? Yes 1
Mississauga, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Myself and a friend stayed at this resort from August 19th to September 2nd. The rooms and hotel grounds were clean and well kept, and all staff were extremely friendly. A special thanks to the charismatic animation staff, especially Carlos Santana, Droopy, Shorty, Delfy and BonJovi, who helped make our vacation that much better. See you all again soon!!!

Was this review helpful? Yes 1
helsinki
Top Contributor
95 reviews 95 reviews
23 hotel reviews
361 helpful votes 361 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Puerto Plata area is OK, but there are just hotels. During Christmas the weather was a little bit cold and the sea quite bumpy. Puerto Plata on hotellialue, ei mitään muuta. Joulun aika oli viileähköä, meri kovin aaltoinen. Paikalliset ihmettelikin, että miksi suomalaiset änkeävät tänne juuri "pahimpaan" aikaan. This hotel was very good, staff excellent and the rooms well cleaned.... More

Was this review helpful? Yes 8
Leeds, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Great stay was had by all the rooms were very clean and spacious food was excellent the staff were very happy people and always there to help the entertainment crew were really good fun a girl called blondie really stood out and was always smiling and seemed to be having fun very good holiday all round will visit again thank... More

Was this review helpful? Yes 1
Jamaica, New York, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

This was our first trip to DR. Rooms needs to be upgraded. Food was plentiful, but could do a theme night. Housekeeping & entertainment staff was awesome. Christina Marie (house keeping), Shorty, Blonde, Calvin, Edwin (at beach bar) you guys rock. Entertainment was mediocre could be better. Wifi was AWFULL. But all in all we did have have a good... More

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Hotel Summarization (Beta)

What travelers say

  • Very good(44)
  • Great time(19)
  • Quiet pool(17)
  • Animation Team(16)
  • Ocean Grill(12)
  • Playa dorada(8)
  • Buffet restaurant(7)
  • Really nice(6)
  • Cable car(5)
  • Rooms are clean(5)

Additional Information about VH Gran Ventana Beach Resort

Address: Playa Dorada | PO Box 22, Puerto Plata, Dominican Republic
Location: Caribbean > Dominican Republic > Puerto Plata Province > Puerto Plata
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — VH Gran Ventana Beach Resort 3.5*
Number of rooms: 506
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Also Known As:
Gran Ventana Beach Hotel
Gran Ventana Dominican Republic
Gran Ventana Puerto Plata
Gran Ventana Beach Resort Puerto Plata
Hotel Gran Ventana Beach
Grand Ventana Beach Resort
Gran Ventana Hotel Dominican Republic

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