We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

VH Gran Ventana Beach Resort

Certificate of Excellence
Playa Dorada | PO Box 22, Puerto Plata, Dominican Republic
Hotel amenities
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
VH Gran Ventana Beach Resort
Professional photos View all
Browse nearby
VH Gran Ventana Beach Resort
Write a Review

3,956 reviews from our community

Traveler rating
    1,759
    1,360
    522
    192
    123
See reviews for
1,027
1,453
59
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (741)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (3956)
  • Mar-May only
    (1385)
  • Jun-Aug only
    (745)
  • Sep-Nov only
    (695)
  • Dec-Feb only
    (1131)
All months
Vancouver
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

Visited: 13 May -> 20 May The Good: - Service! The people were extremely friendly, and hospitable. - We had the Premium Package upgrade (tier 2 of 3) and had a private concierge to make all of our requests through. - Housekeeping was excellent (we tipped the 3rd night and noticed extra service - ie they washed our personal drink... More 

Was this review helpful? Yes 1
Sosua, Dominican Republic
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

First, let me say we upgraded to the Royal VIP package. Very Disappointed! The reason we upgraded was because we thought we were going to be able to have premium shelf alcohol throughout the property. NOT THE CASE. In order to have a premium drink you must go upstairs away from everyone else to the private lounge. You CANNOT take... More 

Was this review helpful? Yes
Resort_Team, Manager at VH Gran Ventana Beach Resort, responded to this review

Thank you for your recent visit and for taking the time to provide us with feedback from your stay. We are very sorry to learn you did not fully enjoy your stay at our resort. You are correct that premium drinks are limited to the Vintage Club area and for the benefit of upgraded package guests only, and this information... More 

Farmington, Michigan
Senior Contributor
41 reviews 41 reviews
41 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed yesterday NEW

We went with a group of 10 friends and got to go to Santo Domingo, cascading down waterfalls and many other activities. It was a great resort with good restaurants and nice pools. I was happy with maid service and trips arranged. Don't recommend using the safe. Had stuff stolen when we went to take our valuables the last day.... More 

Was this review helpful? Yes 1
Resort_Team, Manager at VH Gran Ventana Beach Resort, responded to this review

We are delighted to know that you enjoyed your stay at Gran Ventana. We are sorry to hear that you had some mislaid items. Please be assured that no one besides the guests have keys to the in-room safes – staff and management do not keep duplicate copies. We do hope this incident will not prevent you from returning to... More 

A TripAdvisor Member
4 of 5 stars Reviewed 2 days ago NEW

We stayed at the VH Gran Ventana from March 19 – 29, 2015 and what a fantastic 10 days of relaxation it was! This was our first stay at the VH Gran Ventana, but not our first time in Puerto Plata. When booking our trip we decided to take advantage of the Superior Premium upgrade package for our stay and... More 

Was this review helpful? Yes
Virginia Beach, Virginia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

The facility is very nice and situated very close to the ocean front. The room service was good. I swear they bring fresh towels 2-3 times daily with plenty of turndown service. The staff are very friendly and nice but don't speak a lot of English. One of the staff members was excellent towards me and my friends (Carmen aka... More 

Was this review helpful? Yes 1
Ottawa
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We were there the week of April 19th. The resort was recommended by friends of ours. We took a chance as we'd never been to Puerto Plata before. The resort was small enough to walk around comfortably, food was excellent, bar service was superb, especially at the adult pool area. All staff were very friendly & helpful. The a la... More 

Was this review helpful? Yes 1
Halifax, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

This was a return trip for us after enjoying the hotel for two weeks last year. We took a friend with us and booked the Royal package. We got in at night and appreciated the quick check in and were pleased with our rooms, renovated and clean overlooking the beach bar and area. We booked our restaurants for most nights... More 

Was this review helpful? Yes 2
Jay, Vermont
2 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I contacted the hotel prior to our arrival to inquire about special rooming needs. They gave us exactly what we had asked for except for the pool view. We got two connecting superior rooms, ground floor. Rooms are out dated but are very clean. The beds were extremely hard and pillows were terrible, very old and lumpy. Made getting a... More 

Was this review helpful? Yes 2
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

This was my first time visiting Puerto Plata. I had an amazing time….My stay was wonderful. The food was great, amenities were also very good. Everything was just a short walk away. Everyone at the hotel was very nice and helpful. The entertainment team was excellent at making sure the people staying at the hotel had a fun time. Carlos,... More 

Was this review helpful? Yes 1
Croydon, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Just returned home from another amazing holiday at gran ventana. The staff as always helpful, polite and friendly. The entertainment team was as always fun to be around. Randal was first class with aerobic and Carlos and Shorty worked very well together keeping us entertained and both are amazing people and are very good friends of mine, gran ventana will... More 

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Very good(38)
  • Animation Team(15)
  • Great time(13)
  • Quiet pool(11)
  • Playa dorada(8)
  • Ocean Grill(8)
  • Buffet restaurant(7)
  • Really nice(6)
  • Cable car(5)
  • Paradise Island(4)
Questions? Get answers from hotel staff and past guests. Ask a question

3,811 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (3675)
Viewed
Hotel & grounds (704)
Viewed
Pool/beach area (1077)
Viewed
Dining (263)
Viewed
View from room (86)
Viewed
Room/suite (239)
Viewed
Bathroom (29)
Viewed
Family/play areas (19)
Viewed
Business center/function rooms (14)
Viewed
1:54
Videos (1)
Viewed
Other (1243)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (115)
Viewed
Adult Pool (14)
Viewed
Amenities (20)
Viewed
Beach (11)
Viewed
Children's Pool (2)
Viewed
Junior Suite Catalina (8)
Viewed
Quiet Wing Pool (3)
Viewed
Restaurants and Bars (20)
Viewed
Superior Room Beata (6)
Viewed
Superior Room Catalina (11)
Viewed
The Hotel (20)

Management photos: Courtesy of the property manager

Viewed
All management photos (21)
Viewed
View from room (3)
Viewed
Pool/beach area (5)
Viewed
Room/suite (2)
Viewed
Dining (2)
Viewed
Hotel & grounds (6)
Viewed
Other (3)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities