Just got back from an amazing holiday at the Gran Ventana, there was 4 adults and 4 children from 10 - 2yrs the children had a ball the entertainers worked so hard keeping them amused with games etc, they loved the mini disco at night and enjoyed the different shows, the food was amazing and one our friends is a... more

Just back from a couple of weeks at the excellent Gran Ventana. Flight – We upgraded on Thomas Cook and enjoyed a very quick check in, excellent flight with plenty of free drinks, good films to watch and two good meals. Transfer to hotel took about 20 minutes and we only had two other drop offs. Hotel check in was... more

The staff were very welcoming and couldn't do enough to make our stay enjoyable. The room was very comfortable and unlike other reviewers, we were on the ground floor but we didn't have ants in the room. The speciality restaurants offered an excellent choice of good quality food, faultless and friendly service. We were however disappointed by the Victoria restaurant... more

I stayed at the gran ventana in june of this year with my boyfriend and wasn't too impressed. The travel agent had boasted fantastic food which was true when you were in the a la carte restaurants but to be honest the buffet style restaurant on an evening didn't have that much variety. The hotel staff were fantastic, very helpful... more

We arrived home from Gran Ventana this morning & wish we could have stayed much longer! Had a brilliant holiday, there was 6 of us ranging in age from 18 to 46. The weather was really really hot, it rained for the first 3 days but it was really refreshing, as it was so hot we actually wanted it to... more

We stayed at the Gran Ventana for 11 nights and travelled with First Choice. It was a nice hotel, very clean, and we had a great holiday. Check in was fast, and we were also brought a cocktail whilst in the queue which was lovely. The hotel was only around 20mins from the airport which is brilliant when you have... more

arrived at approx 2.30pm to be told our room wasnt quite ready and to come back in half an hour. our original room apparently had a broken lock so we were given a different room in the catalina bulding next to the main pool. rooms are very clean, as is all the hotel, cleaners wotk round the clock. however the... more

Spent 5 nights beginning June 21, 2009. The hotel is close to the airport, only a short drive to get there. Some confusion at check-in. We were told that our room was ready, but clerk told us to come back and get our key and safe lock. We went and ate lunch and then came back. The same clerk acted... more

This Hotel was really nice and very clean. We found the food average and as you have to book to go the resturants ONCE a week the buffett is the same old same old. I went with a group of 6 people aged between 21 and 25. I have stayed in the Dominican before on the other side of the... more