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All 42 Puerto Plata hotels

Puerto Plata Beach Resort

4.0 of 5 Resort (All-Inclusive)   |   Ave. General Gregorio Luperon | Malecon (city boardwalk), Puerto Plata 07393, Dominican Republic (Formerly Puerto Plata Beach Club & Casino)
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Puerto Plata Beach Resort
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Ranked #22 of 42 Hotels in Puerto Plata
A recent review
3 of 5 stars Reviewed August 26, 2014
nunezy1 Hackensack, New Jersey
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47 reviews from our community

Traveler rating
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    11
    8
    5
    9
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13
8
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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United Kingdom
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

This complex has no money,no electricity and no water.The owner has removed all guests staying in the apartments and not refunded their deposits because they have no money to do so.The bills have not been paid to the electricity board or water company..Although part of the hotel was rumoured to stay open there will be unusable facilities.If you book here... More

Was this review helpful? Yes 3
Waldorf, Maryland
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 18, 2014

I thought I did my research when I reviewed trip advisor posted reviews prior to traveling to the Dominican Republic for my first time. The Puerto Plata Hotel was listed as a four star hotel and the posted pictures made me believe that is. I'd barley give it a one compared to U.S. Standards. This was just a horrible experience.... More

Was this review helpful? Yes 2
Hackensack, New Jersey
1 review
3 of 5 stars Reviewed August 26, 2014

Well for starters when I came In it was beautiful! The place is right in front of beach which I found amazing. The receptionist Francisco was very polite. Greeted us warmly and over all made us feel great. When I booked I was under the impression everything was included. Boy was I upset when I found out only breakfast is... More

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Senior Contributor
31 reviews 31 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed August 26, 2014

We enjoyed our one day stay here. The staff was friendly, and the rooms, although a bit older, where very clean. They had the fridge stocked with water. Free breakfast. hot cakes, omelettes, juice and coffee where the choices I was given. Wifi was okay throughout the hotel.

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New York City, New York
Top Contributor
51 reviews 51 reviews
50 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed July 13, 2014

This is a decent place and worth the $$. An all inclusive no frills type place. We worth the trip. The food was decent and the people were nice. I would stay here again. A nice getaway on a cheap budget

Was this review helpful? Yes 3
PuertoPlataBeach, Director General at Puerto Plata Beach Resort, responded to this review

Dear Eric D., First of all let us thanks wholeheartedly your decision in sharing your impressions of Puerto Plata Beach Resort on TripAdvisor, where other travelers can benefit from your feedback to improve their experiences. We are proud to know that you have enjoyed your stay with us as well that our facilities and service have been satisfactory. We hope... More

Alberta
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed June 17, 2014

Stayed there last winter. Power off every day, generator not running. Water on part time and no hot water in our building. Compained but the owner does not care, he had our money. Other guest also asked for there money back no luck. People paid for a room with breakfast didn't get it.The owner fired any of his workers that... More

Was this review helpful? Yes 4
PuertoPlataBeach, Gerente at Puerto Plata Beach Resort, responded to this review

Dear Niler_10, Receive warmest greetings from Puerto Plata Beach Resort! And thanks for investing your time in sharing your experience on TripAdvisor. We thanks each of the critical and constructive comments, they are essential to improve our daily service to our customers with our tool. Your comments have been reported to each of the supervisors in each area in this... More

Miami Beach, Florida
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 14, 2014

Every thing we could have wanted we found on site. great location, secure, clean, classy and comfortable. The weather was great and the pool was a delight. We could not have asked for a better time. I would definitely suggest both small and large groups enjoy this amazing one of a kind retreat. Thanks for your Hospitality!

Was this review helpful? Yes 5
PuertoPlataBeach, Gerente at Puerto Plata Beach Resort, responded to this review

Dear Karen T., First than all let us thanks wholeheartedly your decision in sharing his impressions of Puerto Plata Beach Resort on TripAdvisor, where other travelers can benefit from your feedback to improve their experiences. We are proud to know that you have enjoyed your stay with us and that our facilities and service have been satisfactory. We hope to... More

Orlando, Florida
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 30, 2013

My buddy and I had a blast at this resort. There are multiple excursions available with various local guides that you can book in the courtyard of the resort. We especially enjoyed the waterfall climbing in the nearby mountains and the local lunch and shopping excursion on the way! The beach at this resort is also a bit cleaner and... More

Was this review helpful? Yes 1
tampa
1 review
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed October 17, 2013

I travel to the Dominican Republic 1-2 times a month and stay from 4-14 days. So when I say this place is 3rd world and below the standards of anyone other than a blind sewer rat.......trust me when I say run and go elsewhere. I have stayed at many hotels between Santo Domingo and Santiago over the past few years....this... More

Was this review helpful? Yes 12
Boston, Massachusetts
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed June 16, 2013

everyday it is something! no electric, no water almost daily. there is no casino. they rent the pool area to anyone today it was a church revival! other days music, anyway they can make a peso! at night the street is so filled with loud music from parked cars you cannot sleep. the toliets flood often, leaks from the ceiling.... More

Was this review helpful? Yes 6
PPBCR, Public Relations Manager at Puerto Plata Beach Resort, responded to this review

Puerto Plata Beach Resort is a centrally located and very active resort community. We strive to create a tropical and soothing ambiance while taking advantage of the liveliness the Malecon has to offer. We have a dedicated and fully-staffed maintenance department. Long-term residents have been advised to follow the protocol in which all maintenance requests are made in writing. This... More

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Additional Information about Puerto Plata Beach Resort

Address: Ave. General Gregorio Luperon | Malecon (city boardwalk), Puerto Plata 07393, Dominican Republic (Formerly Puerto Plata Beach Club & Casino)
Location: Caribbean > Dominican Republic > Puerto Plata Province > Puerto Plata
Price Range (Based on Average Rates): $
Hotel Class:4 star — Puerto Plata Beach Resort 4*
Number of rooms: 195
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Also Known As:
Puerto Plata Beach Club And Casino
Puerto Plata Beach Club Hotel Puerto Plata
Puerto Plata Beach Hotel

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