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Celuisma Tropical Playa Dorada

Playa Dorada, Puerto Plata 11111, Dominican Republic
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1,251 Reviews from our TripAdvisor Community

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Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Dear Playa Dorada Beach House I just wanted to say thank you for our recent trip to Playa Dorada Beach Hotel in Puerto Plata - thank you for the barren room that I was first placed in, with the falling down, dirty bathroom (it was a really treat to step into a dirty shower, have the shower handle fall off... More 

Helpful?
2 Thank A B
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

The room had no air conditioning,no hot water no fridge,beds wher uncomfortable cockroaches .complained to front counter no rooms to move us,then toilet plugged,after five days of rain and no tloilet working I went to front counter yelled and finally they moved us to another room,which was okay for one night. The food was terrible we ate at good pizza... More 

Helpful?
1 Thank Dennis S

Travelers are raving about these Puerto Plata hotels

Sarsfield, Ontario
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed 1 week ago

Recently bought out and is now named Playa Dorada Beach House formerly the Celuisma! Our group of 18 arrived to check in at 12noon to find reception did NOT have our reservations from Sunwing Vacations. After a couple hours (we were told to walk the beach) we found out they did indeed find the reservations but had no rooms ready,... More 

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2 Thank CanadianDairyFarmers
Ottawa, Canada
Level Contributor
169 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
4 of 5 stars Reviewed 1 week ago

I have to state first that we got a absolutely super lowcost package deal to come here so our expectations were fairly low. That being said, we were both very satisfied with our vacation; there were certainly far more positives than negatives. 1. Staff; Absolutely first rate. Everyone was hospitable, courteous, ever-smiling, and helpful. Possible exception was the front desk... More 

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Thank Diverdan28
Bowmanville
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

made the mistake of going to this hotel for three weeks.kept waiting for things to get better never did.first two weeks could not see bottom of the pool.pool deck was washed once in three weeks. loungers were never washed.have had better food at two and a half star in cuba.kept trying to get room floor wash. don't think it happed.... More 

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1 Thank Gus T
Montreal, Canada
Level Contributor
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Terrible Hotel they changed their name as House beach by Faranda Stay away .Smells mold food are terrible front desk is not helpful WIFI IS NOT RELIABLE FOR PEOPLE WHO HAVE BUSSINESS WITH WIFI There is nothing to prevent mosquito getting in room Towel and beds are terrible as I posted pictures

Helpful?
3 Thank Devon L
Guelph
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
3 of 5 stars Reviewed 2 weeks ago

After two weeks of what seemed like endless renovations, my wife and I decided to join two of our friends on a last minute trip to Puerto Plata. I went onto Trip Advisor, as I normally do, to find out all I could about the "Playa Dorada Beach House by Fernanda." I was surprised to find that reviews were still... More 

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8 Thank gord8434
Pembroke, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

-We were offered a drink by the concierge but when we went to the bar, they had NO alcohol! All OUT -had to pay $18 extra for a gizmo to lock the safe -door to balcony didn't lock..said they would fix but never did --19" big old box tv with no remote - requested remote but had to go get... More 

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2 Thank Laurie2323
Ontario, Canada
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Celuisma Tropical Playa Dorada or Playa Dorada Beach House by Faranda… this hotel is marketed under a few names locally, and by travel agencies. Whatever your provider, or their star rating, I feel this place is truly a 2 star facility - with service, food, facilities, and beach to match only a 2 star range. I made the best of... More 

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7 Thank OC87
South Windsor, Connecticut
Level Contributor
25 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The best thing by far about this resort was the absolutely spectacular view and pristine beach that beaconed long, leisurely walks, wonderful sunbathing and swimming. Although our room was fairly basic (refrigerator but no microwave or sink in kitchen area), it was clean and plenty large with a comfortable queen size bed. We also had an amazing water view and... More 

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3 Thank Leslie R
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