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Celuisma Tropical Playa Dorada

Playa Dorada, Puerto Plata 11111, Dominican Republic
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Celuisma Tropical Playa Dorada
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Celuisma Tropical Playa Dorada
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1,132 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Suffield, CT
Senior Reviewer
7 reviews 7 reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

PLEASE look at the positive reviews! Notice a trend? 1 or 2 contributions, reviews follow the same format, all extol how great this place was. If you want a REAL review, focus on those reviews (both positive and negative) that you know are real! People who have written reviews for more than one place or one physical location. With that... More 

Was this review helpful? Yes 3
Halifax, Canada
2 reviews
4 of 5 stars Reviewed 1 week ago NEW

Just returned after staying at the Celuisma from March 13th to 20th, 2015. We had 2 renovated superior rooms. Rooms were clean and views were great. Our family of 4 enjoyed the meals - there was a good selection and good quality. Pool area was well kept and beach was beautiful. It's not a 5 star resort but we knew... More 

Was this review helpful? Yes
Montreal, Canada
2 reviews
4 of 5 stars Reviewed 1 week ago

This was my 5th stay at this hotel and many renovations were going onand that in itself was encouraging.stayed in block 13 and housekeeping couple Rosa Maria and Jesus were quite nice and discreet.Chino the bellhop always ready to help with a smile.The entertainment staff spend many hours all day to keep us busy and happy and that includes the... More 

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Ok so I've been to the Dominican numerous times and I've stayed everywhere in the Playa Dorada complex I love it there. Celuisma is a nice resort the staff cooks front desk and bell hops are all amazing. The food was less than average. But as the other reviews say the food at the beach will save u sometimes (fried... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

POSITIVES Entertainment-Good Employees-Give 20 stars to Jelfry Great Body Guards Activity Staff were excellent, providing anybody joined in on the activity Evelyn- Excellent multitasker, loved her dancing Louie the buffet waiter made us feel like we were extra important, not saying the other waiters weren't excellent. The beach was fantastic COMPLAINTS Shortage of towels Language barrier at the lobby with... More 

Was this review helpful? Yes 1
Burlington, Canada
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

My husband and I vacationed there over Christmas 2014. We have never stayed at a 5 star resort so we weren't comparing it to 5 star resorts. For the entire 7 days we were there, there was no hot water for showering (didn't matter what building you were in), sometimes no towels until 7p.m., no bottled drinking water was provided... More 

Was this review helpful? Yes 2
Brampton, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Lets start off by saying reviews on this place in the past are unjust and too judgmental. The staff, and activity people were welcoming, always with a smile on their face. Great place to go, very accommodating. When it says don't judge a book by its cover truly take it into consideration; over the top at making you feel invited,... More 

Was this review helpful? Yes 2
North Bay, Canada
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have been here about 5 or 6 times and always have a blast.. it was sad to see that some of the staff were not there this tie. but the new staff and the older staff were great. La chispa, daniella, jelfry, el nino, Mario Acosta, and fransico, waldy, are just some of the animation that are amaizing in... More 

Was this review helpful? Yes 2
Toronto, Canada
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My boyfriend and I stayed at this hotel for about a week. It was on of the best hotels we have stayed at . The food was great, it had variety of selections, and was always fresh. The maids kept it very clean on everyday basis. Bar service was prompt and served with a smile. The entertainment was always interesting... More 

Was this review helpful? Yes 5
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Definitely worst in Playa Dorada. PEOPLE:  The staff although bartenders and servers seemed kind, are mostly awkwardly perverted men, and guests are mostly seniors and families with young children. Managment is rude and the maids have sticky fingers ( money missing from our locked suitcases!). Overall less than mediocre hotel with less than mediocre service. Friendly locals, very persistent.  ... More 

Was this review helpful? Yes 4
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