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All 41 Puerto Plata hotels

Celuisma Tropical Playa Dorada

3.0 of 5 Resort (All-Inclusive)   |   Playa Dorada, Puerto Plata 11111, Dominican Republic
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59%
Ranked #23 of 41 hotels in Puerto Plata
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991 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
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English first
Senior Contributor
43 reviews 43 reviews
43 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

A fascinating choice is where to pluck down your family on an All - Inclusive vacation...while most of the hip young vacationers flock to Punta Cana, my gang opted for the more seasoned Puerto Plata.. Once grand a half century ago, it still offers natural beauty and ridiculously good value..there is vibrant 3rd world life happening all around the property... More

Was this review helpful? Yes 1
Fajardo
1 review
5 of 5 stars Reviewed 5 days ago NEW

Being the first time I used my timeshare week was an outstanding experience. The facilities were amazing, the food and different restaurants were superb, but among other experiences the warmth of the staff were the most. I would recommend Celuisma to anybody who really want to enjoy a great vacation week. Cant wait to return next year and enjoy the... More

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ottawa
Reviewer
5 reviews 5 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Well folks I have now done every hotel in the Playa Dorada complex. The Celuisma from August 5th till the 10th. Right from my check in things went bad. The front desk gave me my room key to which was suppose to be a suite, open the door to notice it was the economy room. Go back to front desk... More

Was this review helpful? Yes 3
New York City, New York
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed July 13, 2014

Do not go to this hotel. They are clueless in regards to customer service. I had an issue with my reservation (of which Cheaptickets is culpable) and I explained this to several people including the manager (3 times), he then told me what my problem was-he explained my issue back to me and offered no help in trying to fix... More

Was this review helpful? Yes 3
Los Angeles, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 10, 2014

Regarless of what many have said, this hotel is amazing. Great hospitality, great food, awesome employees. The pool and beach activities are beyond great. The room and common areas stayed clean. I wouldn't go anywhere else!

Was this review helpful? Yes 1
Toronto, Canada
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 8, 2014

We just spent one week in this hotel, we had a great time. Down to earth people who bend over backwards to get you what you need. But as I mentioned in the title if you are in any way related to any royal family this is not for you, nor will it cost you like a palace. There is... More

Was this review helpful? Yes 4
Muskoka District, Canada
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed July 8, 2014

Let's start by letting the readers know that my husband and I have been Forest Beach owners for many years with the Celuisma chain of hotels. We love this place. I don't feel that the reviews are fair. What are you people talking about? We continue to go back to the Playa Dorada every year because of its quaint and... More

Was this review helpful? Yes 4
Penetanguishene, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 8, 2014

I have just recently booked my 3rd trip to this property for January 2015. we are bringing the entire family this time. the property has been going through some upgrades so I suggest the renovated room when booking as the older room need some work. the staff are friendly and helpful and seem to go out of their way to... More

Was this review helpful? Yes 1
Montreal, Canada
Contributor
15 reviews 15 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed July 5, 2014

I decided to book my vacation at this resort even after reading the horrid reviews on here so I knew exactly what I was getting myself into. I made sure to go there with the lowest expectations and a "make the best out of it" mentality and that served me well throughout my entire trip. I'll lay everything out for... More

Was this review helpful? Yes 2
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 27, 2014

Came to this hotel this past April for a 2 week stay, we were a group of 5 young families, with a total of 20 people and not one of us had a negative comment about this hotel, due to the fact that every employee was on point when it came to giving the best customer service possible, Guest services... More

Was this review helpful? Yes 5
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Additional Information about Celuisma Tropical Playa Dorada

Address: Playa Dorada, Puerto Plata 11111, Dominican Republic
Location: Caribbean > Dominican Republic > Puerto Plata Province > Puerto Plata
Price Range (Based on Average Rates): $
Hotel Class:3 star — Celuisma Tropical Playa Dorada 3*
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Also Known As:
Celuisma Tropical Playa Dorada Hotel Puerto Plata
Tropical Playa Dorada
Celuisma Tropical Playa Dorada Resort

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style
#18 Top resorts Hotel in Puerto Plata #19 On the Beach Hotel in Puerto Plata
Hotel Class
Number of rooms
411

Questions & Answers

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13 days ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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