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All 41 Puerto Plata hotels

Celuisma Tropical Playa Dorada

3.0 of 5 Resort (All-Inclusive)   |   Playa Dorada, Puerto Plata 11111, Dominican Republic
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Celuisma Tropical Playa Dorada
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60%
Ranked #23 of 41 hotels in Puerto Plata
A recent review
5 of 5 stars reviewed 3 weeks ago
gencruzr Los Angeles, California
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987 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
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English first
New York City, New York
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Do not go to this hotel. They are clueless in regards to customer service. I had an issue with my reservation (of which Cheaptickets is culpable) and I explained this to several people including the manager (3 times), he then told me what my problem was-he explained my issue back to me and offered no help in trying to fix... More

Was this review helpful? Yes 1
Los Angeles, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Regarless of what many have said, this hotel is amazing. Great hospitality, great food, awesome employees. The pool and beach activities are beyond great. The room and common areas stayed clean. I wouldn't go anywhere else!

Was this review helpful? Yes 1
Toronto, Canada
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We just spent one week in this hotel, we had a great time. Down to earth people who bend over backwards to get you what you need. But as I mentioned in the title if you are in any way related to any royal family this is not for you, nor will it cost you like a palace. There is... More

Was this review helpful? Yes 4
Muskoka District, Canada
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Let's start by letting the readers know that my husband and I have been Forest Beach owners for many years with the Celuisma chain of hotels. We love this place. I don't feel that the reviews are fair. What are you people talking about? We continue to go back to the Playa Dorada every year because of its quaint and... More

Was this review helpful? Yes 4
Penetanguishene, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I have just recently booked my 3rd trip to this property for January 2015. we are bringing the entire family this time. the property has been going through some upgrades so I suggest the renovated room when booking as the older room need some work. the staff are friendly and helpful and seem to go out of their way to... More

Was this review helpful? Yes 1
Montreal, Canada
Contributor
12 reviews 12 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I decided to book my vacation at this resort even after reading the horrid reviews on here so I knew exactly what I was getting myself into. I made sure to go there with the lowest expectations and a "make the best out of it" mentality and that served me well throughout my entire trip. I'll lay everything out for... More

Was this review helpful? Yes 1
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Came to this hotel this past April for a 2 week stay, we were a group of 5 young families, with a total of 20 people and not one of us had a negative comment about this hotel, due to the fact that every employee was on point when it came to giving the best customer service possible, Guest services... More

Was this review helpful? Yes 5
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 21, 2014 via mobile

Boy oh boy. I book there for all inclusive.however, upon check in, I was informed that my booking was not for all inclusive. They wanted more money. The bathroom had a big dead roach. The little fridge in the room was emptied. I called 2 times and was promised a refill, which never took place. The cable TV was off... More

Was this review helpful? Yes 1
Exeter, Canada
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 7, 2014

I came here with my friend over easter and was probably the WORST place I had been. We were two girls travelling and we not picky all we wanted was a clean place to stay with a nice beach! When we arrived someone was already at the front complaining and that should have been our first clue but instead we... More

Was this review helpful? Yes 2
Belleville,Ontario,Canada
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 5, 2014

to the person who complained about this..they DO have gorgeous units for SALE at only $69,000 for a 2 bedroom with amazing furniture, two huge TV's an amazing beachfront balcony WITH a Jacuzzi!! Even the 1 bedrooms are WORTH EVERY penny!! AND you can use many other properties worldwide BUT they are NOT Timeshares!!..YOU OWN IT!..with NO annual maintainance fees!!..or... More

Was this review helpful? Yes 2
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Additional Information about Celuisma Tropical Playa Dorada

Address: Playa Dorada, Puerto Plata 11111, Dominican Republic
Location: Caribbean > Dominican Republic > Puerto Plata Province > Puerto Plata
Price Range (Based on Average Rates): $
Hotel Class:3 star — Celuisma Tropical Playa Dorada 3*
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Also Known As:
Celuisma Tropical Playa Dorada Hotel Puerto Plata
Tropical Playa Dorada
Celuisma Tropical Playa Dorada Resort

1,026 photos of this hotel

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style
#18 Top resorts Hotel in Puerto Plata #19 On the Beach Hotel in Puerto Plata
Hotel Class
Number of rooms
411

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