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All 43 Puerto Plata hotels

Barcelo Puerto Plata

3.5 of 5 Resort   |   Playa Dorada | PO BOX 54, Puerto Plata, Dominican Republic
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Barcelo Puerto Plata
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61%
Ranked #14 of 43 hotels in Puerto Plata
A recent review
5 of 5 stars reviewed 1 week ago
LISETTE155004 Ottawa, Canada
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2,118 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Barcelo Puerto Plata
See the most recent reviews
Ottawa, Canada
Contributor
12 reviews 12 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent 2 weeks at the Barceló and it was great! The food was very good - lots of different fruits even mangos (my favorite) and the service was excellent - couldn't ask for more - the waiters are very attentive and we enjoyed having a coffee pot left at our table at breakfast. Our room was clean and spacious... More

Was this review helpful? Yes 4
Barcelopop, General Manager at Barcelo Puerto Plata, responded to this review

Dear Guest, We appreciate your comments regarding your stay at Barceló Puerto Plata on Tripadvisor! It is always a pleasure to receive positive feedback. We will share your comments with our team, who we are certain will be encouraged by your remarks. The hotel continuously strives to meet your needs and expectation. Once again, thank you for your comments. We... More

Newmarket, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

What an awesome vacation. I decided to book the day before we left and well worth it. This was my first destination and I would go back. Service was incredible. Food was outstanding! Experience was amazing! I have to give kudos and 3 thumbs up to Melbin and Javier - best bartenders ever!! I would book through nolitours again and... More

Was this review helpful? Yes 2
Barcelopop, General Manager at Barcelo Puerto Plata, responded to this review

Dear Guest, Thank you for taking the time to comment regarding your recent stay at Barceló Puerto Plata. we are delighted to read that your expectations were met or exceeded and that you will return to us when you next visit at Barceló. Your feedback is invaluable and much appreciated, as it enables us to constantly monitor and improve the... More

Toronto, Ontario, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

After reading mixed reviews on this resort I was a little nervous but after spending a great week at Barcelo I was very pleased. Although the resort could use some updates it was clean and spacious. The rooms could use a little work but again were spacious and clean. The beach is beautiful. My husband and I spent many hours... More

Was this review helpful? Yes 3
Barcelopop, General Manager at Barcelo Puerto Plata, responded to this review

Dear Guest, We appreciate your comments regarding your stay at Barceló Puerto Plata on Tripadvisor! It is always a pleasure to receive positive feedback. We will share your comments with our team, who we are certain will be encouraged by your remarks. The hotel continuously strives to meet your needs and expectation. Once again, thank you for your comments. We... More

Nova Scotia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is the 2nd time at this resort and it was just as good as the 1st time if not better. This time we upgraded to premium club, which was well worth the upgrade. We did go with a Junior Suite but I think if we went again we would just get a regular room in the premium club. The... More

Was this review helpful? Yes 2
Barcelopop, General Manager at Barcelo Puerto Plata, responded to this review

Dear Guest, We appreciate your comments regarding your stay at Barceló Puerto Plata on Tripadvisor! It is always a pleasure to receive feedback from our guest. We would like to offer our sincerest apologies for the inconvenience that you have experienced. At the same time you can feel assured that your comments helped us identify or focus on any possible... More

Hamilton, Canada
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was our third trip to this resort and we will be going back in 2015. The room is clean and the view is delightful. We found some of the negative reviews hard to believe. There has only been one beach vendor in three years that we had to raise our voice to and tell him several times no thank... More

Was this review helpful? Yes 2
Barcelopop, General Manager at Barcelo Puerto Plata, responded to this review

Dear Guest, Thank you for taking the time to comment regarding your recent stay at Barceló Puerto Plata. we are delighted to read that your expectations were met or exceeded and that you will return to us when you next visit at Barceló. Your feedback is invaluable and much appreciated, as it enables us to constantly monitor and improve the... More

Monroe, New Jersey
1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

This resort was very rundown. Door handles fell off, the bathrooms were outdated and toilets did not work properly. We were two couples traveling together and requested rooms near each other, on the ground floor with king sized beds. We had to change one room upon check-in because the rooms were in different buildings not near each other. The second... More

Was this review helpful? Yes
Barcelopop, General Manager at Barcelo Puerto Plata, responded to this review

Dear Guest, We appreciate your comments regarding your stay at Barceló Puerto Plata on Tripadvisor! It is always a pleasure to receive feedback from our guest. We would like to offer our sincerest apologies for the inconvenience that you have experienced. At the same time you can feel assured that your comments helped us identify or focus on any possible... More

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I booked this trip last minute to escape the never ending winter. It did provide some much needed sun. Things that were good: lots of lounge chairs around the pools and cute little stretch of the beach. The room was clean. The not so awesome list is a bit longer: The drinks and food aren't amazing. They are liberal with... More

Was this review helpful? Yes 1
Barcelopop, General Manager at Barcelo Puerto Plata, responded to this review

Dear Guest, We appreciate your comments regarding your stay at Barceló Puerto Plata on Tripadvisor! It is always a pleasure to receive positive feedback. We will share your comments with our team, who we are certain will be encouraged by your remarks. The hotel continuously strives to meet your needs and expectation. Once again, thank you for your comments. We... More

New Jersey
Reviewer
3 reviews 3 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My bf and I got back just over a week ago from a weeks stay here. I will admit that I was a bit underwhelmed when we first pulled up to the resort. I have stayed in Punta Cana twice and I felt that the lobby at those resorts were big, spacious and more grand. However, it did not take... More

Was this review helpful? Yes 1
Barcelopop, General Manager at Barcelo Puerto Plata, responded to this review

Dear Guest, Receive the warmest greetings from Barceló Puerto Plata. We would like to thank you for posting such a delighting comment and for having chosen us to spend your vacations. It is extremely rewarding to read we were able to provide you an excellent vacations and that we were able to fulfill all expectations. Thank you for such encouraging... More

Toronto
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

That was our second vacation at Puerto Plata and our stay was great. The previous time we were just across this resort so we had a chance to compare both stays. The Barcelo is kind of large with many facilities and places to eat, tan and swim. There are several restaurants and pools ensuring you'd be taking turns enjoying each... More

Was this review helpful? Yes 2
Barcelopop, General Manager at Barcelo Puerto Plata, responded to this review

Dear Guest, We appreciate your comments regarding your stay at Barceló Puerto Plata on Tripadvisor! It is always a pleasure to receive positive feedback. We will share your comments with our team, who we are certain will be encouraged by your remarks. The hotel continuously strives to meet your needs and expectation. Once again, thank you for your comments. We... More

Fort Collins, Colorado
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This resort really does give you what you pay for. The food is decent especially at the restaurants. Make sure you get in the line early to get reservations for dinner. They let you reserve dinner for that day and the next day only, so you have to get in line early everyday. The drinks were good, and it was... More

Was this review helpful? Yes 4
Barcelopop, General Manager at Barcelo Puerto Plata, responded to this review

Dear Guest, Receive the warmest greetings from Barceló Puerto Plata. We would like to thank you for posting such a delighting comment and for having chosen us to spend your vacations. It is extremely rewarding to read we were able to provide you an excellent vacations and that we were able to fulfill all expectations. Thank you for such encouraging... More

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Hotel Summarization (Beta)

What travelers say

  • Club premium(12)
  • Snack bar(6)
  • Coco bongo(5)
  • Very clean(3)

Additional Information about Barcelo Puerto Plata

Address: Playa Dorada | PO BOX 54, Puerto Plata, Dominican Republic
Location: Caribbean > Dominican Republic > Puerto Plata Province > Puerto Plata
Amenities:
Bar / Lounge Beach Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Top resorts Hotel in Puerto Plata
#13 On the Beach Hotel in Puerto Plata
#16 Romantic Hotel in Puerto Plata
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Barcelo Puerto Plata 3.5*
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Also Known As:
Barcelo Puerto Plata Hotel Puerto Plata
Barcelo Puerto Plata Hotel
Puerto Plata Barcelo
Grand Flamenco
Occidental Grand Puerto Plata
Occidental Grand Flamenco
Occidental Grand Flamenco Puerto Plata
Grand Puerto Plata
Flamenco Occidental

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