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All 43 Puerto Plata hotels

Barcelo Puerto Plata

3.5 of 5 Resort   |   Playa Dorada | PO BOX 54, Puerto Plata, Dominican Republic
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Barcelo Puerto Plata
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61%
Ranked #14 of 43 hotels in Puerto Plata
A recent review
5 of 5 stars reviewed 3 days ago
GTA_G20 Toronto, Ontario
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2,121 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Toronto, Ontario
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Me and two friends went march 13-20th. Flew and booked via air transat which I must say has been the best overall experience ever and any trips south I will fly transat. For starters we went during spring break but are early thirties. Ended up arriving during S-trip. Wasn't as bad as people make it out to be. Upgraded to... More

Was this review helpful? Yes 2
Barcelopop, General Manager at Barcelo Puerto Plata, responded to this review

Dear Guest, Receive the warmest greetings from Barceló Puerto Plata. We would like to thank you for posting such a delighting comment and for having chosen us to spend your vacations. It is extremely rewarding to read we were able to provide you an excellent vacations and that we were able to fulfill all expectations. Thank you for such encouraging... More

Edmonton, Canada
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed 5 days ago NEW

Very small public area for the number of rooms; pool was always full; difficult to get near the pool bar. There was one lobby bar and one restaurant. The beach was always windy; one day we felt like we were getting sandblasted. Beach vendors were rude if you didn't buy, or didn't pay their price. The room was spacious, but... More

Was this review helpful? Yes
Barcelopop, General Manager at Barcelo Puerto Plata, responded to this review

Dear Guest, We appreciate your comments regarding your stay at Barceló Puerto Plata on Tripadvisor! It is always a pleasure to receive feedback from our guest. We would like to offer our sincerest apologies for the inconvenience that you have experienced. At the same time you can feel assured that your comments helped us identify or focus on any possible... More

2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

I am not going to hide, Emil Room 2208( premium club) more like garbage room! 1. People are not friendly at all 2. You will find most of the electric not working 3. TV, my grandfather who lives in 3rd world town in Montenegro has a Plasma that works! Sorry I forgot to say TV doesn't work! 4. Tub was... More

Was this review helpful? Yes 1
Barcelopop, General Manager at Barcelo Puerto Plata, responded to this review

Dear Guest, Please receive the warmest greetings from Barceló Puerto Plata. Thank you for sending along your comments as our guest’s experiences plays a key role in this continuous process. We would like to apologize for not completely fulfilling your expectations and we are deeply sorry for the inconveniences you encountered. There are always different perceptions with the product and... More

New York City, New York
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I am here for work but I met some people from the company and we all stayed here. The rooms are nice but there is not really any activities offered. So we were bored or left the property when we were not working. They must add flavor to there food. The food was dull but edible. it seems that some... More

Was this review helpful? Yes
Barcelopop, General Manager at Barcelo Puerto Plata, responded to this review

Dear Guest, We appreciate your comments regarding your stay at Barceló Puerto Plata on Tripadvisor! It is always a pleasure to receive feedback from our guest. We would like to offer our sincerest apologies for the inconvenience that you have experienced. At the same time you can feel assured that your comments helped us identify or focus on any possible... More

Thunder Bay, Canada
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Just returned from an very enjoyable stay at the Barceló Puerto Plata. Four of us went, and have no complaints here other than the fact that we felt a bit uncomfortable when they had their "Locals" day. Very clean facilities! Food was amazing, our favourite A La Carte was the Mexican - we had it on our last day as... More

Was this review helpful? Yes 3
Barcelopop, General Manager at Barcelo Puerto Plata, responded to this review

Dear Guest, We appreciate your comments regarding your stay at Barceló Puerto Plata on Tripadvisor! It is always a pleasure to receive positive feedback. We will share your comments with our team, who we are certain will be encouraged by your remarks. The hotel continuously strives to meet your needs and expectation. Once again, thank you for your comments. We... More

Sudbury, Canada
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just returned from a great week at Barcelo Puerto Plata.....if your looking for WOW factor in your resort appearance , you won't find that here. What you will find is an older well laid out resort with great people , good food and a fantastic beach. Not really much bad to say at all ! A couple of areas that... More

Was this review helpful? Yes 4
Barcelopop, General Manager at Barcelo Puerto Plata, responded to this review

Dear Guest, Thank you for taking the time to comment regarding your recent stay at Barceló Puerto Plata. we are delighted to read that your expectations were met or exceeded and that you will return to us when you next visit at Barceló. Your feedback is invaluable and much appreciated, as it enables us to constantly monitor and improve the... More

Niagara Falls, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

On the beach, very affordable nice place. Has nice people and good food. Older resort but still nice gardens, rooms, people. Enjoyed and good mexican and italian choice restaurants. Would return here again.

Was this review helpful? Yes 2
Barcelopop, General Manager at Barcelo Puerto Plata, responded to this review

Dear Guest, Thank you for taking the time to comment regarding your recent stay at Barceló Puerto Plata. we are delighted to read that your expectations were met or exceeded and that you will return to us when you next visit at Barceló. Your feedback is invaluable and much appreciated, as it enables us to constantly monitor and improve the... More

toronto, ontario
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I really don't know how anyone can write a bad review about this hotel. I have travelled quite a bit (at least ten all inclusive vacations) and I have never had better food.....and AMAZING service! The resort grounds are phenomenal (building 15 is perfect...right in between the pool and beach), the food was so tasty that we didn't even care... More

Was this review helpful? Yes 4
Barcelopop, General Manager at Barcelo Puerto Plata, responded to this review

Dear Guest, Receive the warmest greetings from Barceló Puerto Plata. We would like to thank you for posting such a delighting comment and for having chosen us to spend your vacations. It is extremely rewarding to read we were able to provide you an excellent vacations and that we were able to fulfill all expectations. Thank you for such encouraging... More

Kitchener
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Nice well maintained resort, clean room, helpful and polite staff, the food was great and so much variety. I could live just on their soups and veggies and fruits and that's what I did the second week. The only problem was trying to reserve to Kyoto restaurant. My husband made sure he was there early in the morning, but 3x... More

Was this review helpful? Yes 1
Barcelopop, General Manager at Barcelo Puerto Plata, responded to this review

Dear Guest, We appreciate your comments regarding your stay at Barceló Puerto Plata on Tripadvisor! It is always a pleasure to receive positive feedback. We will share your comments with our team, who we are certain will be encouraged by your remarks. The hotel continuously strives to meet your needs and expectation. Once again, thank you for your comments. We... More

Toronto
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We needed to get out of the cold in Toronto and Barcelo was a great choice. The staff were amazing. The food was very good. Everyone can find something they like. The Mexican and Italian restaurants were excellent.I can't find anything negative to say about this resort. My daughter has a week off school in early May and I will... More

Was this review helpful? Yes 2
Barcelopop, General Manager at Barcelo Puerto Plata, responded to this review

Dear Guest, Thank you for taking the time to comment regarding your recent stay at Barceló Puerto Plata. we are delighted to read that your expectations were met or exceeded and that you will return to us when you next visit at Barceló. Your feedback is invaluable and much appreciated, as it enables us to constantly monitor and improve the... More

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Hotel Summarization (Beta)

What travelers say

  • Club premium(12)
  • Snack bar(6)
  • Coco bongo(5)
  • Very clean(3)

Additional Information about Barcelo Puerto Plata

Address: Playa Dorada | PO BOX 54, Puerto Plata, Dominican Republic
Location: Caribbean > Dominican Republic > Puerto Plata Province > Puerto Plata
Amenities:
Bar / Lounge Beach Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Top resorts Hotel in Puerto Plata
#13 On the Beach Hotel in Puerto Plata
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Barcelo Puerto Plata 3.5*
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Also Known As:
Barcelo Puerto Plata Hotel Puerto Plata
Barcelo Puerto Plata Hotel
Puerto Plata Barcelo
Grand Flamenco
Occidental Grand Puerto Plata
Occidental Grand Flamenco
Occidental Grand Flamenco Puerto Plata
Grand Puerto Plata
Flamenco Occidental

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