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Barcelo Puerto Plata

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Playa Dorada | PO BOX 54, Puerto Plata, Dominican Republic
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Barcelo Puerto Plata
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Barcelo Puerto Plata
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2,431 reviews from our community

Traveler rating
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    265
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472
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27
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (367)
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    (831)
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    (745)
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1 review
4 of 5 stars Reviewed yesterday NEW via mobile

I had the opportunity to spend almost a month outside of Santo Domingo and just getaway from that rowdy city. This was possible because i worked with S-Trip! in this hotel. It was good hard work but it was worth it because the commodities of the hotel made me feel like i could do this forever. It's a small but... More 

Was this review helpful? Yes
Toronto, Canada
1 review
5 of 5 stars Reviewed yesterday NEW

Been to this hotel twice now, staffing students on their Grad Trip. The hotel staff are so friendly. Honestly, makes the trip. Very good quality food options for an all-inclusive - didn't get sick once, lots of healthy/veggie options as well + a great Pizzaria and Brazillian restaurant. Nice big pool, helpful (and forgiving) front desk staff, decently priced wi-fi... More 

Was this review helpful? Yes
Byfield, Massachusetts
1 review
4 of 5 stars Reviewed 2 days ago NEW

Stayed two weeks 3/8-3/22. Decided on this location because info states Spring Breakers and under 18 yrs old are not allowed to check in. Two days after our arrival hundreds (700?) of high school students arrived with the travel group S-Trip. So much for 'No' spring breakers. Their ages were 16-18 years old and the staff weren't much older. I... More 

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed 2 days ago NEW

This was my first time visiting the Dominican Republic and I was not disappointed. I traveled with S-Trip! to the Barcelo for 18 days and the staff made each day feel like the first. From Sarah at Front Desk to Rafaelina and Adalgisa in Guest Services to William in Animation, they all went out of their way to ensure the... More 

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Toronto, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I had the pleasure of staying at the Barcelo (this will be my 5th time visiting) for 7 days during march break. I travel with Students as i work for S-Trip! and this resort has it all. I love returning here as the staff and service is amazing. The grounds are always clean, rooms are clean and spacious, and within... More 

Was this review helpful? Yes 2
Barcelopop, General Manager at Barcelo Puerto Plata, responded to this review

Dear Guest, Thank you for taking the time to comment regarding your recent stay at Barceló Puerto Plata. we are delighted to read that your expectations were met or exceeded and that you will return to us when you next visit at Barceló. Your feedback is invaluable and much appreciated, as it enables us to constantly monitor and improve the... More 

Boston, Massachusetts
1 review
5 of 5 stars Reviewed 4 days ago NEW

I stayed at the Barcelo Puerta Plata 2 weeks ago and was impressed with the overall resort. I was there with the student travel company S-trip and was blown away by the beautiful beaches just footsteps away from my hotel room. The central pool was an awesome feature and I loved the overall feel of the open space lobbies and... More 

Was this review helpful? Yes
Barcelopop, General Manager at Barcelo Puerto Plata, responded to this review

Dear Guest, We appreciate your comments regarding your stay at Barceló Puerto Plata, It is always a pleasure to receive positive feedback. We will share your comments with our team, who we are certain will be encouraged by your remarks. The hotel continuously strives to meet your needs and expectation. Once again, thank you for your comments. We hope to... More 

Ottawa, Canada
1 review
4 of 5 stars Reviewed 4 days ago NEW

it was a second home for the room where nice thank to all the staff there very help full we stay at the hotel for 2weeks i got comfortable very quickly the staff was there to help us out when we needed its very clean place .

Was this review helpful? Yes
Barcelopop, General Manager at Barcelo Puerto Plata, responded to this review

Dear Guest, Thank you for taking the time to comment regarding your recent stay at Barceló Puerto Plata. we are delighted to read that your expectations were met or exceeded and that you will return to us when you next visit at Barceló. Your feedback is invaluable and much appreciated, as it enables us to constantly monitor and improve the... More 

nova scotia
Reviewer
4 reviews 4 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

3 star rating, not sure why? Thoroughly enjoyed this resort it is the perfect size, you can get anywhere in a couple of minutes. The beach is clean and great for walking in either direction. Buffet is small but adequate and a good variety to choose from. Ate at all 6 al a cartes, seafood being my least favorite ,... More 

Was this review helpful? Yes 2
Barcelopop, General Manager at Barcelo Puerto Plata, responded to this review

Dear Guest, Thank you for taking the time to comment regarding your recent stay at Barceló Puerto Plata. we are delighted to read that your expectations were met or exceeded and that you will return to us when you next visit at Barceló. Your feedback is invaluable and much appreciated, as it enables us to constantly monitor and improve the... More 

Toronto, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Best part of this resort is the beach! The resort was cool - spa, pools, mexican restauraunt, nice cleaning ladies! - but my favourite thing was walking to the beach. You pass by the pools and some garden areas and head over bridges - which go through some really tropical looking mangrove forests (which we took advantage of later in... More 

Was this review helpful? Yes 1
Barcelopop, General Manager at Barcelo Puerto Plata, responded to this review

Dear Guest, We appreciate your comments regarding your stay at Barceló Puerto Plata, It is always a pleasure to receive positive feedback. We will share your comments with our team, who we are certain will be encouraged by your remarks. The hotel continuously strives to meet your needs and expectation. Once again, thank you for your comments. We hope to... More 

Santo Domingo, Distrito Nacional, Dominican Republic
1 review
4 of 5 stars Reviewed 4 days ago NEW

i was in barcelo resort with s-trip even if i was working i had an amazing time, the security was allways there to help. What i really like about this hotel is: is beutifull, clean, many activititis to do, this and more and everything is relative close. #tripofalifetime #s-trip

Was this review helpful? Yes
Barcelopop, General Manager at Barcelo Puerto Plata, responded to this review

Dear Guest, We appreciate your comments regarding your stay at Barceló Puerto Plata, It is always a pleasure to receive positive feedback. We will share your comments with our team, who we are certain will be encouraged by your remarks. The hotel continuously strives to meet your needs and expectation. Once again, thank you for your comments. We hope to... More 

Hotel Review Summarization

What travelers say

  • Club premium(11)
  • Snack bar(6)
  • Coco bongo(4)
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Pool/beach area (627)
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Superior Room (29)
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