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Barcelo Puerto Plata

3.5 of 5 Playa Dorada | PO BOX 54, Puerto Plata, Dominican Republic
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Barcelo Puerto Plata
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Barcelo Puerto Plata
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2,299 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Gothenburg, Sweden
Contributor
12 reviews 12 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This was said to be the best stay in the area and it was great. If you are Looking for an All inclusive stay with good food, all you can drink and some Dominican amusement at night this is the place for you. The place is a bit old but well kept with the pros that everything is working smort... More

Was this review helpful? Yes
Barcelopop, General Manager at Barcelo Puerto Plata, responded to this review

Dear Guest, We appreciate your comments regarding your stay at Barceló Puerto Plata, It is always a pleasure to receive positive feedback. We will share your comments with our team, who we are certain will be encouraged by your remarks. The hotel continuously strives to meet your needs and expectation. Once again, thank you for your comments. We hope to... More

Medicine Hat, Canada
1 review
4 of 5 stars Reviewed 1 week ago

Mama had been to Puerto Vallarta, Mexico previously but this was a first time vacation to Barceló Puerto Plata. We were at the resort with 45 others for our daughter and son-in-law's wedding. Some of us came on Nov. 6 and others came later from as far as Great Britain. We all made use of the bars, the a-la carte... More

Was this review helpful? Yes
Barcelopop, General Manager at Barcelo Puerto Plata, responded to this review

Dear Guest, Thank you for taking the time to comment regarding your recent stay at Barceló Puerto Plata. we are delighted to read that your expectations were met or exceeded and that you will return to us when you next visit at Barceló. Your feedback is invaluable and much appreciated, as it enables us to constantly monitor and improve the... More

Yellowknife, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and I just returned from 15 days at the Barcelo. We flew Westjet and were very pleased with our package. We have been to POP before but this was our first time at the Barcelo. We booked the Premium room package and it was well worth it! We had stayed at the Barcelo in Los Cabos in January... More

Was this review helpful? Yes 1
Barcelopop, General Manager at Barcelo Puerto Plata, responded to this review

Dear Guest, We appreciate your comments regarding your stay at Barceló Puerto Plata, It is always a pleasure to receive positive feedback. We will share your comments with our team, who we are certain will be encouraged by your remarks. The hotel continuously strives to meet your needs and expectation. Once again, thank you for your comments. We hope to... More

Santo Domingo, Dominican Republic
Top Contributor
54 reviews 54 reviews
10 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Although the installations are not modern they are functional and we'll kept. I only ate once at the hotel and need improvement, option wise. We had a small seminar and the coffee break was great. It had a few snacking options as well as juice, soda, coffee, water and. The staff was very attentive and A/C was cool.

Was this review helpful? Yes
Barcelopop, General Manager at Barcelo Puerto Plata, responded to this review

Dear Guest, We appreciate your comments regarding your stay at Barceló Puerto Plata, It is always a pleasure to receive positive feedback. We will share your comments with our team, who we are certain will be encouraged by your remarks. The hotel continuously strives to meet your needs and expectation. Once again, thank you for your comments. We hope to... More

Hamilton, Canada
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Had a great vacation here!!! The beach was clean, the rooms were clean and spacious with a little bit of charm. Had a pool view room with a huge balcony, great for reading and sitting quietly. The Italian a-la-carte was not great, but the Mexican and the Brazilian had the best food I've ever eaten in Puerto Plata. The resort... More

Was this review helpful? Yes
Barcelopop, General Manager at Barcelo Puerto Plata, responded to this review

Dear Guest, We appreciate your comments regarding your stay at Barceló Puerto Plata, It is always a pleasure to receive positive feedback. We will share your comments with our team, who we are certain will be encouraged by your remarks. The hotel continuously strives to meet your needs and expectation. Once again, thank you for your comments. We hope to... More

Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is clean, everything for me worked fine. I would suggest spending the little extra and getting a room in the Premium section. It has a nice private pool, small but good enough. Also has a private place to eat away from the hustle and bustle of the buffet. If you plan to stay on the resort most of... More

Was this review helpful? Yes 2
Barcelopop, General Manager at Barcelo Puerto Plata, responded to this review

Dear Guest, Thank you for taking the time to comment regarding your recent stay at Barceló Puerto Plata. we are delighted to read that your expectations were met or exceeded and that you will return to us when you next visit at Barceló. Your feedback is invaluable and much appreciated, as it enables us to constantly monitor and improve the... More

Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The Barcelo is not a 5 star, but they are clean and accommodating. The buffet is pretty decent, the pasta station is really good, if you hate everything at the buffet you would probably live off the pasta! The Japanese a la carte is good, Brazilian one is not that great, Mexican is good and italian is worth a visit... More

Was this review helpful? Yes
Barcelopop, General Manager at Barcelo Puerto Plata, responded to this review

Dear Guest, We appreciate your comments regarding your stay at Barceló Puerto Plata, It is always a pleasure to receive positive feedback. We will share your comments with our team, who we are certain will be encouraged by your remarks. The hotel continuously strives to meet your needs and expectation. Once again, thank you for your comments. We hope to... More

brooklyn, New York
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

My review comes because this is the worse experience I ever had in a hotel. We travel internationally 3-4 times per year and always wanted to check out DR. Bad idea. The room had long black hairs everywhere that we're not cleaned after we asked, the sink and tub were clogged and so hand washing and showering were tough, all... More

Was this review helpful? Yes 3
Barcelopop, General Manager at Barcelo Puerto Plata, responded to this review

Dear Guest, Please receive the warmest greetings from Barceló Puerto Plata. Thank you for sending along your comments as our guest’s experiences plays a key role in this continuous process. We would like to apologize for not completely fulfilling your expectations and we are deeply sorry for the inconveniences you encountered. There are always different perceptions with the product and... More

New Jersey
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed in the Premium section of the hotel. Which was nice in the morning we went for breakfast in the Premium section. Went with several friends and my husband . Staying in this section made check in and out very quick . Went to several of the restaurants would not recommend the Japanese. In the afternoon would go back to... More

Was this review helpful? Yes
Barcelopop, General Manager at Barcelo Puerto Plata, responded to this review

Dear Guest, We appreciate your comments regarding your stay at Barceló Puerto Plata on Tripadvisor! It is always a pleasure to receive positive feedback. We will share your comments with our team, who we are certain will be encouraged by your remarks. The hotel continuously strives to meet your needs and expectation. Once again, thank you for your comments. We... More

Valrico, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I am reading some of the reviews on here and I can't imagine how anyone could've had a bad time at this place. I will add that my party and I paid for the Premium club junior suite so we did get special treatment. The grounds are well kept and nice looking-nothing out of the ordinary compared to other all... More

Was this review helpful? Yes 1
Barcelopop, General Manager at Barcelo Puerto Plata, responded to this review

Dear Guest, Thank you for taking the time to comment regarding your recent stay at Barceló Puerto Plata. we are delighted to read that your expectations were met or exceeded and that you will return to us when you next visit at Barceló. Your feedback is invaluable and much appreciated, as it enables us to constantly monitor and improve the... More

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Hotel Summarization (Beta)

What travelers say

  • Club premium(12)
  • Snack bar(6)
  • Coco bongo(5)
  • Very clean(3)

Additional Information about Barcelo Puerto Plata

Address: Playa Dorada | PO BOX 54, Puerto Plata, Dominican Republic
Phone Number:
Location: Caribbean > Dominican Republic > Puerto Plata Province > Puerto Plata
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Barcelo Puerto Plata 3.5*
Number of rooms: 582
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Also Known As:
Barcelo Puerto Plata Hotel Puerto Plata
Puerto Plata Barcelo
Grand Flamenco
Occidental Grand Puerto Plata
Occidental Grand Flamenco Puerto Plata
Grand Puerto Plata
Flamenco Occidental
Barcelo Puerto Plata Dominican Republic

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