Had a great time at the hotel. Only stayed 3 nights wish I was able to stayed longer. When you arrive, they have someone to help you with the luggage which they travel in golf cars. I had a premium or prestige room which was in front of the main pool. Behind the prestige desk which they which you get... More

Had a great week it looked pretty good and I looked at the Barcelo in Punta Cana when we were there in 2011. I thought it was great value we upgraded to Premium status and that makes a great vacation spot that much better and we thought it was well worth the extrabucks to go up a level . May... More

We just got back from a great vacation in Dominican. We stayed in this hotel last year & had a bad experience but for some reason, our children wanted to go back this year so we did. Our rooms were beautiful, the staff was amazing and we had good food every night. We ate in the restaurants most nights. The... More

If you're reading reviews here and wondering why they are so mixed... so did we a few months ago. But we were able to get an excellent deal on the trip so off we went. A couple of days in it all became quite clear. On one hand... - Rooms themselves are nice. We got a room at the end... More

I know a couple people that have stayed with this hotel and gave me great reviews, but that was 3 years ago. Now Batcelo Puerto Plata has become one of the worst hotels in Puerto Plata! First of all the front desk staff was not friendly but very dry. Out of the four people working there they only had ONE... More

our trip was amazing, we had a great time after reading some of the negative reviews we went with an open mind and so glad that we did not listen to all the negative ones... the rooms are very spacious, food ws plentyful, pools fantastic, beach very nice hotel entertainment was very good too a resort worth checking out... stayed... More

Let me first preface this by saying two things 1. the weather during our most recent trip to PP was absolutely the worst possible - rain every day and not just the usual 45 minutes in passing 2. we travelled unkowingly during a celebration weekend for the locals Barcelo rooms were antiquated - which was not unexpected, the place was... More

We have been vacationing in the Dominican Republic for the last ten years and have visited many resorts both in Puerto Plata and Punta Cana. We have never reviewed a hotel before but we felt it unfair not to let other travelers know of how bad this place is. First off, we went there for just 3 days since we... More

3 of us went first week of may after exams were done, at first we were unsure with some of the reviews we read before going on the trip. All we have to say is UNTRUE, some people on here must be real picky because this place is Awesome especially with the value u r paying for.. Let's go with... More