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All 67 Santo Domingo hotels »

Napolitano Hotel

3.0 of 5
51 George Washington Ave, Santo Domingo 1001-101, Dominican Republic
Hotel amenities
Napolitano Hotel
Ranked #36 of 67 hotels in Santo Domingo
3.0 of 5 stars 54 Reviews
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54 reviews from our community

    Trip type
Traveler rating
    11
    12
    9
    3
    19
Date Rating
Guetersloh
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed April 28, 2012

We booked this hotel for an excellent price-performance ratio, the closenes to the old town with El Cide and the location with a panoramic ocean view. We found that the Avenue in front of the hotel separating from the costal promenade was crowdy with heavy trucks from 5.30 in the morning till 10 p.m. passing with high speed on the... More

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Amsterdam, The Netherlands
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed November 2, 2011
3
people found this review helpful

This is an average hotel, nothing special. The location is probably the best reason to stay in this hotel. It is not luxurious as the Melia, but for a weekend it is more than ok. No complaints about the rooms, I had 2 beds for myself and the mini-bar was well-filled. Bathroom was ok. I liked the nightclub on the... More

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Padang, Indonesia
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 29, 2011

Stayed here for 2 nights but if we would have a time and energy to find other we surely have moved to other place. We stayed just because we have been too tired as we arrived very late in SDO that day and stressed out by embassy issue the day after. It seems to have its best time but definately... More

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Haiti
1 review
1 of 5 stars Reviewed March 10, 2011

If you want to have a good vacation, never go to this hotel. 1) they say private pool in each room, maybe i don't know what pool means...2) the sheet are cheap, dirty. Instead of white, they are grey. 3) the towels seems like the towels you use to put your feet after shower. 4) i got a 12" tv.... More

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gilles Dal Moro, Gerente at Napolitano Hotel, responded to this review
March 28, 2011

Dear Sir, What happened with the celluar of your sister is: the waiter give back the cellular after that one client found it in the breakfast area and give it to the security guy. There was no pressure with the waiter (is working here from years and he's perfect), it only takes time to investigate and recuparate the celluar. That's... More

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4 of 5 stars Reviewed January 9, 2011

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Montreal, Canada
1 review
1 of 5 stars Reviewed October 20, 2010

I would not recommend this place, no hot water, no wireless internet and very poor service. Our room was dirty and the noise from the club kept us awake until 5 in the morning everyday. More

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Napolitano Hotel, Gerente at Napolitano Hotel, responded to this review
February 16, 2012

New administration. Valued Customer. We apologize on behalf of the management if the experience in our facilities was not expected, I invite you to visit us and try our new rooms fully renovated and most professional service dedicated to you to have a pleasant stay. Apologizing new mind and waiting for your visit. Att. Management. More

New York City, New York
1 review
1 of 5 stars Reviewed August 31, 2010

Totally agree with the review of Aventurera exactly how I felt the front desk ladies very rude and air conditioning was just blowing a little air,towels and blankets def need an upgrade and compare to el jaragua and quinto centenario the difference in pricing is very small and all you get is a very bad service. My only good experience... More

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Napolitano Hotel, Gerente at Napolitano Hotel, responded to this review
February 16, 2012

New administration. Valued Customer. We apologize on behalf of the management if the experience in our facilities was not expected, I invite you to visit us and try our new rooms fully renovated and most professional service dedicated to you to have a pleasant stay. Apologizing new mind and waiting for your visit. Att. Management. More

Brooklyn, New York
1 review
1 of 5 stars Reviewed August 11, 2010

I have stayed in many hotels in the Dominican Republic and this is by far the worst one I've ever stayed in! The carpet is old and stained, air conditioning doesn't work unless you consider 75 degrees air conditioning, bathroom towels are dark white not white. The hotel has 2 elevators and in my stay only 1 worked half way,... More

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Napolitano Hotel, Gerente at Napolitano Hotel, responded to this review
February 16, 2012

New administration. Valued Customer. We apologize on behalf of the management if the experience in our facilities was not expected, I invite you to visit us and try our new rooms fully renovated and most professional service dedicated to you to have a pleasant stay. Apologizing new mind and waiting for your visit. Att. Management. More

New York City, New York
1 review
3 of 5 stars Reviewed August 2, 2010

With the rate of crime now in DR, I felt safe at and around the hotel. However, the front desk agents (the ladies) were not very friendly. Bed sheets should be changed for better quality ones; they looked too worn out. If you stay at this hotel, do not touch any of items in the refrigerator. I was charged US$18.00... More

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An Agoda Traveler
4 of 5 stars Reviewed January 6, 2010
1
person found this review helpful

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Additional Information about Napolitano Hotel

  • Napolitano Hotel Santo Domingo
Address: 51 George Washington Ave, Santo Domingo 1001-101, Dominican Republic
Price Range: $

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