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Hotel Napolitano

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Av. George Washington 51 (Between Both Obelisks) | Entre la Calle Numero y la Calle Cambronal, Santo Domingo 10208, Dominican Republic
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1 room 1 guest
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128 Reviews from our TripAdvisor Community

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    35
    28
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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    (128)
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    (30)
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    (44)
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    (24)
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    (30)
All months
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Chose this hotel for the room view! Totally worth it! Great prices! The breakfast was good for the price, and had what was needed for a quick breakfast. I heard the hotel is old, it does need renovation but it doesn't look that bad for the age. Location is perfect! You are like in the middle of the city, which... More 

Was this review helpful? Yes 1
NYC
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed July 7, 2015

The hotel always has a sweetspot for us because of the memories we hold there. We've always stayed there for at least one night. It is centrally located, and the view is priceless. The breakfast buffet is good, and it is always nice to have breakfast outside with a wonderful view. TIP, book online, and print your reservation email, because... More 

Was this review helpful? Yes 1
Boston, Massachusetts
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 6, 2015

Hotel Napolitano: what a pleasant and relaxed stay! This hotel is very well located with stores and office buildings close. It is on a highway route; that makes it convenient and affordable in the transportation area. People from all over the world visit. It is clean, with great setup, amenities like swimming pool, free Wi-Fi, great entertainment with bands and... More 

Was this review helpful? Yes 1
Panama City, Panama
2 reviews
3 of 5 stars Reviewed May 26, 2015

Well located, average price for the standard in DR. Great view to the bay. They should take more care for room clean. If you don't like loud music late night, be aware because you'll have to deal with it from Thursday to Saturday.

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New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 18, 2015

This hotel is located across the street from that water. We arrived at the hotel very early at 4AM and they did not give us any problem just hanging out in the lobby before we went on our tour. They let us leave our bags in a private room while we went on our tour until we were able to... More 

Was this review helpful? Yes 2
Newark, New Jersey
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed February 18, 2015 via mobile

Hotel Napolitano succeeds in many ways: rooftop pool and terrace, casino, salon, and barbershop. Granted, I rarely use these amenities when going abroad, but what a marvelous stay I had! The service was superb, staff was attentive, and being next to the highway George Washington, I was able to hop in my Picanto and go out and explore in no... More 

Was this review helpful? Yes 5
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed January 27, 2015

This is a review when I was there around July 2014. I was very disappointed with my stay. First off, the bathrooms were not clean . I asked for the bathroom to be re-cleaned. It still looked very filthy. There was hair on the floor and tiny roaches around the sink. The sink also looked cracked and did not have... More 

Was this review helpful? Yes 3

Travelers are raving about these Santo Domingo hotels

Texas
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed December 19, 2014

I've stayed at this hotel before and never have had a problem. This time it was different. I walked into this place without a reservation. George, the friendly concierge told me the rate would be 122 American a night. I told him I could reserve a room on priceline for 70 a night. We agreed on a price of 70... More 

Was this review helpful? Yes 6
Fort Lauderdale, Florida
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed November 19, 2014

I was very pleased with my stay here. Although I give it 5/5 stars, I will write the pros and cons for those more picky than me. The last time I stayed in Santo Domingo, I was a few minutes away in Zona Colonial in the Mercure Hotel. IMO, Zona Colonial is great if you want to be very close... More 

Was this review helpful? Yes 2
Melissa B, Gerente at Hotel Napolitano, responded to this review

regards Dear Sir We are pleased that you stayed at our hotel and enjoy our facilities and services ( restaurant, food , internet, room service , hotel location) . In relation to the problem you mention (customer service at front desk) we are working to solve it . We hope you come back soon to our hotel and give you... More 

Puerto Plata, Dominican Republic
Level Contributor
100 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
3 of 5 stars Reviewed November 18, 2014

I stayed quite a couple of times in the Napolitano, but always just for one night. Although it isn't a five star hotel, I still believe that the whole hotel needs a complete overhoal, in fact it is realy outdated, from carpets to beds to linen etc .... I must however say that is was clean and the hospitality was... More 

Was this review helpful? Yes 1
Melissa B, Gerente at Hotel Napolitano, responded to this review

regards Dear Sir We are pleased that you have stayed at our hotel and enjoy the hospitality and breakfast . In relation to the problems you mention (carpets, beds, linen), we are working to solve them and provide better service. Thank you More 

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