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Hilton Santo Domingo

Certificate of Excellence
4.0 of 5
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Ave George Washington, No 500, Santo Domingo, Dominican Republic
Hilton Santo Domingo
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Ranked #15 of 76 Hotels in Santo Domingo
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed April 29, 2013
Aubrey Lee A Denver, United States
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698 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Santo Domingo
See the most recent reviews
Denver, United States
1 review
5 of 5 stars Reviewed April 29, 2013

I couldn't have asked for anything more during my stay. Room condition, comfort, food, guest services... it all was very nice and to my understanding the best in the area. It is also walking distance to a couple of decent restaurants.

Review collected in partnership with Hilton Hotels & Resorts

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HSantoDomingo, Manager at Hilton Santo Domingo, responded to this review

Dear Aubrey Lee A. Thank you for reviewing your stay in our hotel. Our team will be delighted to know that you have liked our rooms, food, and guest services. We appreciate being considered best in the area and we hope to welcome you back soon. Cordially, Indhira Pérez Mendoza | Manager – Quality More 

Charlotte, North Carolina
Top Contributor
225 reviews 225 reviews
64 hotel reviews
116 helpful votes 116 helpful votes
3 of 5 stars Reviewed April 21, 2013

I have stayed at 3 hotels in Santo Domingo and the Hilton is by far the best so far. The staff was pleasant each time I interacted with them. The rooms were clean, but the furniture was old and the room was dark. Kind of creepy that they don't want toilet paper put in the toilets....... but in the trash... More 

Was this review helpful? Yes 1
HSantoDomingo, Manager at Hilton Santo Domingo, responded to this review

Thank you so much for providing feedback regarding your stay in Hilton Santo Domingo. We are glad to know we are your best choice in the city. It pleases us to know that you have enjoyed our service and the cleanliness of our rooms. Its quite odd to read about the lighting in the rooms, please inform us of this... More 

Port of Spain, Trinidad
Reviewer
5 reviews 5 reviews
3 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed April 18, 2013

Stayed at this hotel for business and will never forget the experience. Rooms are spacious and the view spectacular - I could see the ocean from my room. The service is excellent. The staff was very friendly and helpful. I will return.

Was this review helpful? Yes 1
HSantoDomingo, Manager at Hilton Santo Domingo, responded to this review

Thank you for chosing Hilton for your business trip to Santo Domingo. We are delighted to read that you have enjoyed our service, rooms and view. We look forward to welcoming you back soon! Cordially, Indhira Pérez Mendoza | Manager – Quality More 

Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed April 15, 2013

One night stay at Hilton Santo Domingo excellente! Our view was fabulous over looking the Sea! Had a standard room but very comfortable, staff very friendly and professional. A few nice restaurants in walking distance. We opted for pizza and it was great!

Was this review helpful? Yes 1
HSantoDomingo, Manager at Hilton Santo Domingo, responded to this review

We appreciate your preference to our hotel, and the fact you take your time to share your experience in our hotel. We are very pleased to read your review since we strive for remarkable stay for all our guests. Once again, thank your for the comments; we hope to welcome you back soon. Sincerely, Indhira Pérez Mendoza | Manager –... More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 11, 2013

A great hotel. The staff was very friendly and accomodating. The gym and pool area were very nice. The rooms were very comfortable. The food at the hotel is great also. If you are there for business or a Gold Member, the executive loung is excellent. It's a very comfortable hotel and a good value.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
HSantoDomingo, Manager at Hilton Santo Domingo, responded to this review

We are thrilled to read your review and we thank you for sharing your experience at our hotel since it is a fine motivation for us to know that we have reached our goal of making your stay a great one. We hope to welcome you back soon. Cordially, Indhira Pérez Mendoza | Manager – Quality More 

Contributor
20 reviews 20 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 10, 2013

It's not the newest hotel in town but it's pretty decent. Magnificent views to the ocean. Very good breakfast. Good gym, both with ocean view. Relatively central. Not surrounded by restaurants but at least 3 relatively decent options at walking distance. Overall a good option.

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HSantoDomingo, Manager at Hilton Santo Domingo, responded to this review

Thank you for reviewing your stay at our hotel. We are pleased to have your preference. It pleases us to know that you were satisfied with your stay; we aim for remarkable service, therefore we appreciate the positive comments on maintenance, food and beverage services, our gym, our location, and our marvelous views of the Caribbean Sea. We look forward... More 

Saint-Marc, Artibonite, Haiti
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed April 9, 2013

No break fast in the morning for the standard room Clear room Nice gym A perfect pool Wifi is not for free Nice view The mini bar is grat The casino is not too bad 1011 get a nice view By the way the Hilton is one of the best hotel that I know

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HSantoDomingo, Manager at Hilton Santo Domingo, responded to this review

Thank you for your feedback in regards to your recent stay at our hotel. We are really glad to know that you have enjoyed it, specially our rooms, our gym, our pool, and our stunning view. We are proud to provide complimentary wi fi service in our lobby and public areas, and we'll keep up the hard work towards being... More 

Orlando, Florida
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 8, 2013

The reason why we chose this hotel, was primarily for the beautiful Torre which would be a perfect location for our wedding ceremony. We also wanted a high quality hotel for ourselves and guests to be super comfortable. Our stay here was divided in 2 parts: wedding and stay/rooms. The rooms and everything from reservations to service was simply amazing!... More 

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HSantoDomingo, Manager at Hilton Santo Domingo, responded to this review

Thank you for you valued feedback about your recent stay and event in our hotel. We are sorry to read that your full expectations were not satisfied; we are glad to know that accommodations and overall service were of your liking; and we would have been happy to provide a list of stablished wedding planners which can accommodate all the... More 

South Plainfield, New Jersey
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed April 7, 2013

My kids and I had a wonderful Spring Break because of the helpful staff. They helped us with our travel accommodations from the airport to the hotel and back as well as complimentary service to the local Mall.

Review collected in partnership with Hilton Hotels & Resorts

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Cabarete, Dominican Republic
1 review
5 of 5 stars Reviewed April 2, 2013

I am US Citizen and have been living in the DR for the last 5 years. I travel to Santo Domingo once or twice a year. I ONLY stay at the Hilton as the service and staff is amazing. I have stayed at other hotels that are on the same caliber and nothing compares to the Hilton. During my last... More 

Review collected in partnership with Hilton Hotels & Resorts

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