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All 76 Santo Domingo hotels

Hilton Santo Domingo

4.0 of 5 Hotel   |   Ave George Washington, No 500, Santo Domingo, Dominican Republic
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Ranked #15 of 76 Hotels in Santo Domingo
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Jc B
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640 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Awesome service for business. Talk to Hector if any problem, even though you will not have any. Perfect location and the staff always willing to help you Book at the 20th Floor. Executive floor. So you can enjoy a nice snack in the afternoon. Jonathan at the restaurant . Awesome. Food its great and you can invite your guests or... More 

Review collected in partnership with Hilton Hotels & Resorts

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Panama City, Panama
Top Contributor
253 reviews 253 reviews
27 hotel reviews
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This is the 2nd time for me to stay in this hotel. I organized a meeting and we used one of the function rooms in the 6th floor. The banquet service is great and efficient. For lunch we went down to their restaurant on the 5th floor. It was a buffet and had a good selection. For smaller meetings i... More 

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Groveport, Ohio
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

My sister and I stayed at this hotel from 1/17/15 to 1/20/15 for a quick getaway from the cold in Ohio. :) The hotel was very nice and the staff were friendly. My concerns were as follows: (1) not offered standard upgrade as a HH gold member; (2) pool was filthy and was not cleaned at any point during the... More 

Review collected in partnership with Hilton Hotels & Resorts

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Hector C, General Manager at Hilton Santo Domingo, responded to this review

Dear Mimi0614, Thank you for taking the time to show your appreciation for the hotel service received during your stay. We are very happy to learn that you had a very enjoyable experience. I also take note of those comments which indicate opportunity for improvement; your opinion has been valuable for us. Should I be able to assist you with... More 

Round Hill, Virginia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is a nice hotel. Rooms are nice. Gym is really good. Gym overlooks the ocean. Internet works great. Was able to make a magic jack from pool via wifi. Most rooms have a view of the water. No beach. Busy street between you and ocean. Pool area is nice with a bar. Employees have all been helpful and courteous.... More 

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Hector C, General Manager at Hilton Santo Domingo, responded to this review

Dear Ryan F, Thank you for taking the time to remark on your experience at our hotel. I am glad to learn that overall we met your expectations and the team certainly appreciates the high ratings received. I trust you will continue to choose us. Should you need any assistance with a future stay, please do not hesitate to contact... More 

Contributor
15 reviews 15 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Stay at the hotel 2 nights on a business trip. Room was clean and roomy, the view was amazing, it does have a gym and a nice outdoor- pool area....and the restaurant staff was very friendly. On the negative side:The hotel feels some what dated, casino is close? And It has No spa.....other than that fine for business travelers...

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Hector C, General Manager at Hilton Santo Domingo, responded to this review

Dear Mirtha P, Thank you for taking the time to comment on your stay with us. I am glad to read our team members that overall we met your expectations and feel I also take note of those comments, which indicate opportunity for improvement. Should I be able to assist you with future accommodations or travel plans, please do not... More 

Miami, Florida
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

i just left sheraton hotel after 8 years going every month cause of the price increase and went back to hilton, i am a hhiltons gold and i was very please over all, specially the service in the pool,bar and house keeping

Review collected in partnership with Hilton Hotels & Resorts

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Hector C, General Manager at Hilton Santo Domingo, responded to this review

Dear Vicente S, Thank you for taking the time to inform us and others of your experience in Santo Domingo and at our hotel. Our staff is delighted to hear that their hard work and attitude does not go unnoticed. We hope that a future visit by you to Santo Domingo will include a stay with us. Cordially, More 

Durham, North Carolina
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Clean, friendly... everything else is a waste of money! The Casino is closed with only one restaurant... The hotel is NOT current. It's old, and in bad need of updating! The location is not appropriate for evening "venture out"

Review collected in partnership with Hilton Hotels & Resorts

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Hector C, General Manager at Hilton Santo Domingo, responded to this review

Dear X8773FLrobertd, Thank you for your comment; it is highly appreciated. We are sorry we did not meet the high standards you expected when staying at our hotel. If there is anything I can assist you with on a future stay in Santo Domingo, please contact me. Sincerely, More 

Sao Paulo, Brazil
1 review
2 of 5 stars Reviewed 2 weeks ago

Room service of the worst quality possible! Avoid any room service meals.... Never got my choice... Person in charge of the room service couldn´t barely tell you anything about the choices of the menu, and couldn´t neither get someone to support him... Hotel needs to improve its service a lot to start being considered "bad".

Review collected in partnership with Hilton Hotels & Resorts

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Hector C, General Manager at Hilton Santo Domingo, responded to this review

Dear Reynaldo P, Thank you for the comments about your recent stay in our hotel. We are sorry to read that our room service staff have not been of your liking. We appreciate the feedback as we strive for excellent stays for all our guests. If there is anything I can assist you with on a future stay in Santo... More 

Miami, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Recently I stayed here over the Christmas holidays with family visiting from Miami. it was excellent in every respect - location, service, ambiance, food, views. the staff was attentive and friendly from the check-in desk, to the restaurants, to the parking. Great views of the Caribbean sea, very convenient to walk to seafront Malecon.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Hector C, General Manager at Hilton Santo Domingo, responded to this review

Dear Gilberto P, Thank you for taking the time to remark on your experience at our hotel. Our staff is delighted to hear that their hard work and attitude does not go unnoticed. Please keep us in mind for future visits to our beautiful Santo Domingo. Should I be able to assist you with future accommodations or travel plans, please... More 

Baguio, Philippines
Contributor
15 reviews 15 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

First trip to Dominican Republic. Kinda scary because it was during election. Lots of people on the street. Hotel was at the tip of the beach, nice and clean. We walked to the market but later was advised not to because it was dangerous. Guards on the beach carrying rifles. Facility was very clean and upscale. Lots of activities within... More 

Was this review helpful? Yes
Yajaira M, General Manager at Hilton Santo Domingo, responded to this review

Thank you for taking the time to comment on your stay with us. We were delighted to hear that you were satisfied with your stay. We will be sure to share your comments with the staff. Please come visit us again when traveling to Santo Domingo. More 

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Additional Information about Hilton Santo Domingo

Address: Ave George Washington, No 500, Santo Domingo, Dominican Republic
Phone Number:
Location: Caribbean > Dominican Republic > Santo Domingo Province > Santo Domingo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Santo Domingo 4*
Number of rooms: 228
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Also Known As:
Hilton Santo Domingo Hotel Santo Domingo
Hilton Hotel Santo Domingo
Santo Domingo Hilton
Hotel Style:
#6 Luxury Hotel in Santo Domingo
#8 Business Hotel in Santo Domingo
#8 Romantic Hotel in Santo Domingo
#9 Family Hotel in Santo Domingo

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