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Hilton Santo Domingo

Certificate of Excellence
4.0 of 5
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Ave George Washington, No 500, Santo Domingo, Dominican Republic
Hilton Santo Domingo
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Ranked #16 of 76 Hotels in Santo Domingo
Certificate of Excellence
A recent review
5 of 5 stars reviewed 3 days ago
Germán N Palmetto, Florida
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712 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Palmetto, Florida
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 3 days ago NEW

The business atmosphere is palpable the minute you walk into the hotel lobby. The staff is proper and quick to tend to your needs. Unlike other hotels in the capital area, there is no crowded casino and festive locals in the bar area. The rooms are modernly decorated with all the amenities you have come to expect from the Hilton... More 

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Belo Horizonte, MG
Contributor
17 reviews 17 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I came for a conference in Santo Domingo and stayed in Hilton. The Hotel is excellent. People from front desk extremely polite. Wonderfull panoramic view of the sea, specially the rooms numbers 13 at the end (corner). Fast internet, good location. The executive lounge the food could be much better, but the view makes it worth. Very good experience.

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Hector C, General Manager at Hilton Santo Domingo, responded to this review

Dear Coimbra_Tax, Thank you for taking the time to comment about your recent stay with us and for your preference to Hilton Santo Domingo. We are delighted to know you enjoyed the ocean view from our corner room, internet, location and the true Hilton Hospitality. We take note of the comments regarding quality of our food in the Executive Lounge,... More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

The service I received while there was lovely. All staff were helpful even if some couldn't speak English, they tried to be of use and always greeted with a smile. The breakfast is buffet style. Wide variety of food and drink. Watch out vegetarians! There's a lot of meats. The bars didn't really impress me though. But again...tops off for... More 

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Hector C, General Manager at Hilton Santo Domingo, responded to this review

Dear Keziah C, Thank you for taking the time to comment about your recent stay with us and for your preference to Hilton Santo Domingo. We are delighted to know you enjoyed the true Hilton Hospitality. I also would like to thank you for your kind comments about our team members, which I will share with them since it's a... More 

Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was in the Dominican Republic for a wedding and I stayed once again at the Hilton Santo Domingo. The views have always been amazing, the pool overlooking the ocean and the professional service never fails. We all arrived around noon and Korine took great care of us. We were hilton honors members (which is free) and got great views,... More 

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Hector C, General Manager at Hilton Santo Domingo, responded to this review

Dear CarlosDRBronx, Thank you for taking the time to comment about your recent stay with us. We are delighted to know you enjoyed the magnificent sea view, the pool, parking lot and true Hilton Hospitality. I also would like to thank you for your kind comments about our team members, specially Ms. Korine, which I will share with them since... More 

Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I always stay at the Hilton Santo Domingo when I travel to dominican republic and the service only gets better. I arrived a bit early this time with my wife, siblings and parents and Korine went above and beyond to make sure our check in experience was superb. The bell staff was took care of all of our bags and... More 

Review collected in partnership with Hilton Hotels & Resorts

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Hector C, General Manager at Hilton Santo Domingo, responded to this review

Dear CarlosDRBronx, Thank you for taking the time to comment about your recent stay in our hotel and for your preference to Hilton Santo Domingo. We are delighted to know you enjoyed the true Hilton Hospitality. I also would like to thank you for your kind comments about our team members, specially Ms. Korine, which I will share with them... More 

Wallasey, United Kingdom
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 2 weeks ago

Stayed here several times, great sea rooms good food in restaurant an nice cold beer. Pleasant staff, easy check in check out process every time. Sea view room lovely to wake up or work from room looking through the window. Free wifi nice desk area all in all very pleased.

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Hector C, General Manager at Hilton Santo Domingo, responded to this review

Dear Ken G, Thank you for taking the time to comment about your recent stay with us and for your preference to Hilton Santo Domingo. We are delighted to know you enjoyed the magnificent sea view, food & beverages, free wifi, and true Hilton Hospitality. I also would like to thank you for your kind comments about our team members,... More 

Palm Coast, Florida
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Stayed 3 nights at the hotel. Was pleasantly surprised by the great location, right accross from the ocean. I had a ocean view window. The Fitness center was well stocked with a variety of machines. Beautifully designed hotel, very friendly staff. The only thing I did not like was the high cost for their food. Was able to find a... More 

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Hector C, General Manager at Hilton Santo Domingo, responded to this review

Dear fit4life2015, Thank you for taking the time to comment about your recent stay in our hotel. We are delighted to know you enjoyed the location, fitness center, service and true Hilton Hospitality. I also would like to thank you for your kind comments about our team members, which I will share with them since is a great motivation to... More 

Miami, Florida
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Pros: The hotel was clean. Rates were reasonable. The view was good. Cons: There is no potable water in this hotel. There is a sign on the bathroom mirror in every room with a circle and a bar through it advising all guests that the water is not drinkable. Really??? They can't afford to invest in a water filtration system?... More 

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Hector C, General Manager at Hilton Santo Domingo, responded to this review

Dear miami33029, Thank you for taking the time to comment about your recent stay with us. We value your opinion and your feedback is greatly appreciated, it helps us spot opportunities for improvement, like the ones you have given us. We are sorry we did not meet your expectations when staying at our hotel. If there is anything I can... More 

Senior Contributor
33 reviews 33 reviews
20 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It was my first trip to the island and I was very pleasantly surprised because the hotel far exceeds the pictures shown on this site. The hotel staff is excellent, helpful and friendly and very much at your service. The room was very large, very comfortable and very clearn. The internet connection was very good, the executive lounge was very... More 

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Hector C, General Manager at Hilton Santo Domingo, responded to this review

Dear Ned S, Thank you for taking the time to comment about your recent stay with us and for your preference to Hilton Santo Domingo. I also would like to thank you for your kind comments about our team members, which I will share with them since is a great motivation to our team. We are delighted to know you... More 

Lawrence, Massachusetts
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here for 3 nights with my wife and 2 kids and was happy with the overall service our room and views from this hotel. Will definitely stay here again. This hotel is perfectly located in the Malecon with easy access to restaurants and the center of the city.

Was this review helpful? Yes
Hector C, General Manager at Hilton Santo Domingo, responded to this review

Dear MaxLopez, Thank you for taking the time to comment about your recent stay in our hotel. We are delighted to know you enjoyed the service, location, great view and true Hilton Hospitality. We look forward to welcoming you in your next stay in Santo Domingo. Should I be able to assist you with future accommodations, please contact me. Sincerely, More 

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