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Hilton Santo Domingo

Certificate of Excellence
4.0 of 5
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Ave George Washington, No 500, Santo Domingo, Dominican Republic
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Free Night + Hotel Credit
Hilton Santo Domingo
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Ranked #15 of 76 Hotels in Santo Domingo
Certificate of Excellence
A recent review
5 of 5 stars reviewed 6 days ago
rosiec10
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761 Reviews from our TripAdvisor Community

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Traveler rating
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    100
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (134)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (761)
  • Mar-May only
    (220)
  • Jun-Aug only
    (214)
  • Sep-Nov only
    (147)
  • Dec-Feb only
    (180)
All months
Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

This hotel is awesome. Staff is friendly and attentive and speak English. On-site Restaurant is very good and offer a buffet breakfast for a fee. They are building an on-site casino. The view is perfect of the ocean.

Was this review helpful? Yes
Hector C, General Manager at Hilton Santo Domingo, responded to this review

Dear rosiec10, Thank you for taking the time to comment about your experience in our hotel. We are pleased to hear you found the Hilton Santo Domingo to your liking, specially the view of the ocean, our restaurant and breakfast buffet. I also would like to thank you for your kind comments about our team members, which I will share... More 

Bayahibe, Dominican Republic
5 of 5 stars Reviewed 1 week ago

The hotel has excellent customer services and perfect location. They have wonderful views. The staff are very friendly and attentive. Hilton Santo Domingo is one of the best hotels of the city. Just had another wonderful experience.

Was this review helpful? Yes
Hector C, General Manager at Hilton Santo Domingo, responded to this review

Dear BourdierdPao, Thank you for taking the time to comment about your recent stay with us. We are pleased to hear you found us to your liking, specially the ocean view, location and true Hilton Hospitality. I want to thank you for your preference to Hilton Santo Domingo and kind comments about our team members, which I will share with... More 

Koky27
2 reviews
5 of 5 stars Reviewed 1 week ago

Everything about hilton is amazingly good , the staff is trained to meet all your needs! , everybody is friendly !! they will try even to find out how to help you with anything you need and think has no solution. They will find a way always !! The food at the restaurant is very good, on wednseday they have... More 

Was this review helpful? Yes
Hector C, General Manager at Hilton Santo Domingo, responded to this review

Dear Koky27, Thank you for taking the time to comment about your recent stay with us. We are pleased to hear you found the Hilton Santo Domingo to your liking, specially the food, the service, the ocean view and our BBQ dinner. I also would like to thank you for your kind comments about our team members, which I will... More 

Greensboro, United States
1 review
4 of 5 stars Reviewed 1 week ago

Good services, the employees are 100% customer services oriented, Excellent location, Spectacular Ocean view, Very good Food, but a lot of maintenance issues, like elevator, Phone, Internet, etc.. You report your issues and they never repair or fixed anyone...

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Hector C, General Manager at Hilton Santo Domingo, responded to this review

Dear Amable G, Thank you for taking the time to comment about your recent stay with us. We are pleased to hear you found the Hilton Santo Domingo to your liking, specially the food and the ocean view. We appreciate your comments regarding the maintenance issues, which is unacceptable and infrequent of our hotel. I'd like to apologize on behalf... More 

Calgary, Canada
1 review
4 of 5 stars Reviewed 1 week ago

Just had another wonderful experience staying here. The staff are always helpful, at any hour. The location is great to listen and watch the ocean, enjoy the city and a roof top pool. this was my 3rd stay and sure to not be my last.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Hector C, General Manager at Hilton Santo Domingo, responded to this review

Dear Jason H, Thank you for taking the time to comment about your recent stay with us. We are pleased to hear you found the Hilton Santo Domingo to your liking, specially the location, view and the pool. I also would like to thank you for your kind comments about our team members, which I will share with them since... More 

SANTO DOMINGO
1 review
5 of 5 stars Reviewed 2 weeks ago

Always stay at Hilton Santo Domingo for the Great view and service. The restaurant food is very good. The rooms are very clean and beds are very soft. Costumer service is very attentive since you walk in into the hotel.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Hector C, General Manager at Hilton Santo Domingo, responded to this review

Dear Ivonne R, Thank you for taking the time to comment about your experience in our hotel. We are pleased to hear you found the Hilton Santo Domingo to your liking, specially the view, food and rooms. I also would like to thank you for your kind comments about our team members, which I will share with them since it's... More 

Miami, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I had a great time in this hotel. Staff was really helpful and friendly. What I loved the most was my view to the Caribbean Sea right from my room, that was just amazing. Food is delicious. I totally recommend this hotel.

Was this review helpful? Yes 1
Hector C, General Manager at Hilton Santo Domingo, responded to this review

Dear jera101, Thank you for taking the time to comment about your recent stay with us. We are pleased to hear you found the Hilton Santo Domingo to your liking, specially the view of the Caribbean sea from your room and the food. I also would like to thank you for your kind comments about our team members, which I... More 

Houston, Texas
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had a short stay here, but have to say that was absolutely delighted with the hotel and service. The view to the sea is breathtaking and the service is well above average. I'll definitely recommend.

Was this review helpful? Yes 1
Hector C, General Manager at Hilton Santo Domingo, responded to this review

Dear jjamado, Thank you for taking the time to comment about your recent stay with us. We are pleased to hear you found the Hilton Santo Domingo to your liking, specially the view of the sea. I also would like to thank you for your kind comments about the service received by our team members, which I will share with... More 

Oklahoma
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Hilton in Santo Domingo provided us with excellent service in a very fine hotel. Negative reviews certainly gave us pause before we arrived at Hilton in Santo Domingo but our concerns were quickly alleviated. The staff is very courteous and helpful especially if you are less than a stellar Spanish-speaker. Our room was very clean and well appointed with... More 

Was this review helpful? Yes 1
Hector C, General Manager at Hilton Santo Domingo, responded to this review

Dear Ryan B, Thank you for taking a moment to share about your recent experience in our hotel. We are delighted to know you enjoy your stay in our property, specifically our: view, room with a comfortable bed and service received by our team members, the true Hilton Hospitality. I also would like to thank you for your kind comments... More 

Chicago, Illinois
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Really enjoyed my stay here, enjoy the hospitality and the staff, with the little Spanish I knew I was able to practice with them! Loved that they tried! Great staff and the rooms were warm and welcoming! Love the view of the ocean from my room. Great for airline crews!

Was this review helpful? Yes
Hector C, General Manager at Hilton Santo Domingo, responded to this review

Dear Steven C, Thank you for taking the time to comment about your recent stay with us. We are pleased to hear you found the Hilton Santo Domingo to your liking, specially the view of the ocean from your room and that you were able to practice your spanish with out team members. I also would like to thank you... More 

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