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All 75 Santo Domingo hotels

Hilton Santo Domingo

4.0 of 5 Hotel   |   Ave George Washington, No 500, Santo Domingo, Dominican Republic
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$79 (USD)
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78%
Ranked #13 of 75 hotels in Santo Domingo
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
436julaineg
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554 people have reviewed this hotel

Traveler rating
    270
    161
    75
    32
    16
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59
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (102)
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English first
1 review
4 of 5 stars Reviewed 3 days ago NEW

The best part of the hotel were the people. Very friendly and helpful. Lots of construction in the lobby but it wasn't noisy. We got to connecting rooms in the corner so could open our individual doors and still have a locked door to the rooms. Only downside was food was very expensive, especially for the Sunday Brunch. Not a... More

Review collected in partnership with Hilton Hotels & Resorts

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Top Contributor
74 reviews 74 reviews
50 hotel reviews
50 helpful votes 50 helpful votes
2 of 5 stars Reviewed 5 days ago NEW via mobile

I usually overlook the issues at this property, but my most recent stay lets me know this hotel is not what it used to be. The rooms are in need of remodeling. The hotel has put new carpet in some of the rooms and the carpet has a very bad smell. The hotel usually does not have the air conditioning... More

Was this review helpful? Yes 1
Willemstad, null, Netherlands Antilles
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We had a standard sea view room, first night after heavy rain (tropical storm Bertha) we noticed some water leaking from the light fixture above the bath tub, I reported this at the front desk and we went shopping, when we came back they upgraded us to a huge suite with double bathroom, jacuzzi, 2 flat screens, well the works... More

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Glendale, Arizona
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

My family stayed 3 night last week and everything was okay except the inconvenient of the lobby remodeling time, the staff was excellent including the room cleaning personal and the continental breakfast provide us the best Dominican food taste.

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Mayaguez, Puerto Rico
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have stayed in this hotel for more than a year and the staff and service is excellent. All staff members greet you with a smile and they are helpfull and friendly. My last stay was 6 August. Rooms are clean and big. Special thanks to Lenin Casanova, Korines, Neury and all the staff in reception.

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Dorado, null, United States
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stay in this Hotel at least 4 times a year. This year alone I stayed for 2 weeks during the month of june and 3 times more during this year. The rooms I have stayed in are beautiful and clean. The views to el Malecon and the Ocean are relaxing. Breakfast has a lot of variety and is one... More

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Yajaira M, Public Relations Manager at Hilton Santo Domingo, responded to this review

Dear Victor, Thank you for taking the time to remark on your experience at our hotel. Our staff is delighted to hear that their hard work and attitude does not go unnoticed. Thank you also for the high ratings received. I trust you will continue to choose us, should you need any assistance with a future stay, please do not... More

Laurel, Maryland
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed 2 weeks ago

This is a perfectly acceptable and even pleasant place to stay, but it has very few attractions within its property other than a very small pool, a restaurant / bar, and a gym / spa. The staff is attentive and cordial almost to a fault. The facilities are well kept and the room that my wife and I chose had... More

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Yajaira M, Public Relations Manager at Hilton Santo Domingo, responded to this review

Dear Arialdi, Thank you for reviewing your stay in our hotel. We are thrilled to know that you have liked our room view and team member's helpfulness and service. We also appreciate the constructive comments that we will take in consideration. We hope to welcome you back soon. Yajaira Maldonado I Manager – Communications & Social Media More

New Jersey
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

While visiting relatives decided to book a room just to spend the night in since there were too many of us to be accommodated at our relatives place. The Hilton offered a trusted brand and great value, once there it certainly did not disappoint. Accommodations were top notch, service great as expected...thumbs up to Santo Domingo Hilton and it's entire... More

Review collected in partnership with Hilton Hotels & Resorts

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Yajaira M, Public Relations Manager at Hilton Santo Domingo, responded to this review

Dear Mr. Gutierrez, Thank you for providing feedback on your stay with us. We are very happy to learn that our services met your expectations. Should I be able to assist you with future accommodations, please do not hesitate to contact me, Yajaira Maldonado I Manager – Communications & Social Media More

AVENTURA, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Three different employees harassed me and my wife while we were completing thee check out process, just because the hotel has dedicated the parking area to park taxis. One of the taxi drivers wanted to initiate a fist fight with me. It did not happen because three other hotel employees grabbed him by the waist and drag him away. My... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Yajaira M, Public Relations Manager at Hilton Santo Domingo, responded to this review

Dear Heriberto M. Thank you for your comment; it is highly appreciated. We are sorry we did not meet the high standards you expected when staying at our hotel. Our team members work hard to make our guests feel respected and valued, we apologize for any misunderstood presented during your check out. If there is anything I can assist you... More

Lakehurst, New Jersey
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Security guard with an outdated guest list stopped me and my friend for couples of minutes, not friendly at all. He did not trust my word after I told him my room number and last name and that my friend was registered before. But, he allowed other guests to go to their room without checking on the list.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Yajaira M, Public Relations Manager at Hilton Santo Domingo, responded to this review

Dear Arrivera, Thank you for letting us and others about your last stays at Hilton Santo Domingo. We apologize we were not able to provide you with the quality of services you deserve. This is unusual and unacceptable of our hotel and staff. We have looked into our improvement areas with our team members and took measures on this matter... More

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Additional Information about Hilton Santo Domingo

Address: Ave George Washington, No 500, Santo Domingo, Dominican Republic
Phone Number:
Location: Caribbean > Dominican Republic > Santo Domingo Province > Santo Domingo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Santo Domingo 4*
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Also Known As:
Hilton Santo Domingo Hotel Santo Domingo
Hilton Hotel Santo Domingo
Santo Domingo Hilton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool
Hotel Style
#5 Luxury Hotel in Santo Domingo #6 Romantic Hotel in Santo Domingo #7 Business Hotel in Santo Domingo #9 Family Hotel in Santo Domingo
Hotel Class
Official Description (provided by the hotel)
The Hilton Santo Domingo is located on the southern side of the city, 31 kilometers (35 minutes) away from the Las Americas International Airport and 110 kilometers (120 minutes) away from La Romana International Airport. Situated near Santo Domingo’s major corporations, the downtown business sector. Hilton Santo Domingo is the perfect hotel for business and events.The Hilton Santo Domingo with 21 floors and panoramic elevators in the atrium is the tallest hotel in Santo Domingo and overlooks the tranquil waters of the Caribbean sea, with 3 bars and one restaurant. All guests can enjoy free internet WiFi at Vista Bar and Akwa Bar. ... more   less 
Number of rooms
228

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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