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BQ Santo Domingo by BQ Hotels

Certificate of Excellence
Av. Sarasota #53 | Bella Vista, Santo Domingo 1818, Dominican Republic
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Best prices for: 1 room 1 guest
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BQ Santo Domingo by BQ Hotels
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BQ Santo Domingo by BQ Hotels
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160 reviews from our community

Traveler rating
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    23
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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SJU
Contributor
19 reviews 19 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This review shoul be included in restaurants...BQ Hotel is my preferred option for city/business stay hotel in Sto. Domingo. The restaurant (Casa Vera) offers an A/C area or an open terrace, I always enjoy my time at the Terrace. The A/C area is great for business meals. the breakfast/Lunch/dinner and/or drinks are always pleasant experiences at Casa Vera. Great food,... More 

Was this review helpful? Yes
Diego N, General Manager at BQ Santo Domingo by BQ Hotels, responded to this review

Dear Mr. Tonito, First of all thank you for choosing us again in your trip to Santo Domingo, we really appreciate your opinion about us and we are happy to know you always enjoy our menu and ambience at Casa Vera restaurant, our Executive Cheff works hard to improve our dishes providing them with the best quality ingredients. Once again... More 

1 review
3 of 5 stars Reviewed March 25, 2015

Good value for the price. Breakfast is pretty good. No artwork hanging in my room which is kinda sad. I like the restaurant outdoor area and the roof top pool area at this hotel. The gym is not good- but my favorite highlight this time (my second visit) is that they give me a pass to the Body Shop gym... More 

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Diego N, General Manager at BQ Santo Domingo by BQ Hotels, responded to this review

Dear Guest, First of all thank you for choosing us again, we are very pleased to hear you enjoy our hotel and its facilities, our restaurant and the Body Shop passes are one of our best rating services. Please contact me at diegonm@bqhoteles.com I would be very greatfull to know your room number as all our rooms must have an... More 

Las Terrenas, Dominican Republic
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 23, 2015

Anytime i needed something they were more than happy to help without expecting anything in return. This hotel is very well located The restaurant was very delicious; good wine selection Breakfast buffet with a lot of variety It's three blocks away from Bella Vista Mall which has everything you might need, including a cinema It’s also near many monuments and... More 

Was this review helpful? Yes 1
Diego N, General Manager at BQ Santo Domingo by BQ Hotels, responded to this review

Dear Sharon, Thank you for taking your time sharing your experience in our hotel, we are very pleased to hear you enjoyed your stay with us and that you recieved a great service. We really appreciate you mentioned our strengths such as the location and our service. We are also in a continue renovation of all rooms and areas to... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 15, 2015

Im from DR and i went for new years from boston this was my third hotel on the visit, and it was a wonderful 5 days stayed, super cleaned, nice front desk service, good breakfast. The only problem i had in my room was the air condition wasnt working, but they move me in to another room and it was... More 

Was this review helpful? Yes 1
Diego N, General Manager at BQ Santo Domingo by BQ Hotels, responded to this review

Dear Vilma P, First of all thank you for sharing your experience with us, our team is proud to hear we reached your expectations, we allways try to provide the best service. Our appologizes for the inconvenients caused by the air conditioning in your first room. Once again tahnk you for such nice comments, we are looking forward to serve... More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 15, 2015

I stayed at this hotel for one week and the bathrooms smelt terrible and they were old and moldy. The hallways were hot. The food was expensive.. The vent lounge on the roof has old decor with paint chipping off its cheap painted seats. The only place that was decent was the reception area and that there was available taxis... More 

Was this review helpful? Yes 1
Diego N, General Manager at BQ Santo Domingo by BQ Hotels, responded to this review

Dear Cherish1230, Thank you for your comment, for us its very important to know our clients feedback to continue improving our service and facilities, I wan't to apologize for such a bad experience in our hotel and I would like to locate your room sending you a private message. We are allways improving our facilities and making changes responding to... More 

Miami
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 11, 2014

I came to Santo Domingo for Business purposes and this is my 8th time I've stay in this hotel. I just have plenty of good comments on it. Staff is highly professional and helpful every time. Food in restaurant is so good at any time. And the y have a pool in the roof that always is clean and neat.... More 

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BQSantoDomingo, General Manager at BQ Santo Domingo by BQ Hotels, responded to this review

Dear Jose, Thank you very much for sharing your experience its a pleasure for us to hear once again we've reached your expectations, our Staff works hard to provide the best service. We are looking forward to welcome you again at our Hotel hoping to be your first option for many years more. All BQ Staff wishes you a Merry... More 

Ridgefield Park, New Jersey
Contributor
18 reviews 18 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed December 3, 2014

Great customer service and good safe location! This was my 2nd time staying at this hotel and would stay again. Its worth the price you are paying. The only negative I have to say is that you can hear music from the lounge area on the roof top in the middle of the night. So if you are a light... More 

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BQSantoDomingo, General Manager at BQ Santo Domingo by BQ Hotels, responded to this review

Dear Yokas, Thank you for sharing you experience with us, we are very happy you choosed us again as your option in Santo Domingo and we will be very proud to serve you again in your next trip. We appreciate your comment about the music volume in our Lounge, we allways try to keep it very low to not disturb... More 

New York City, New York
1 review
5 of 5 stars Reviewed November 10, 2014

I stayed at this hotel with my son (22 years old) for a week and we were pleasantly impressed with the Customer Service. Everyone, from Leonardo Suero to Rafael Gonzalez and Lisvett Moncion in the front desk, to Mr. Jesus (bell boy) and the housekeepers. The location was very convenient. Also found it very convenient having a kitchenette in the... More 

Was this review helpful? Yes
BQSantoDomingo, Manager at BQ Santo Domingo by BQ Hotels, responded to this review

Dear Mrs. Rocio, First of all, thank you for taking your time sharing your experience with us, we are very pleased to hear you enjoyed your stay at our Hotel and that you had such a good customer service experience. The staff appointed in your comment are very happy to know they reached their goals! We hope to have the... More 

Orlando, Florida
Senior Reviewer
10 reviews 10 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 16, 2014

The attitude & professionalism of all the staff were of the caliber of a 5 star hotel or luxury cruise line. From the time we walked in we were greeted with a very warm welcome. It looked like the hotel had been recently remodeled, which gave it a modern upscale feel. After checking in we were escorted to our room... More 

Was this review helpful? Yes 3
BQSantoDomingo, Manager at BQ Santo Domingo by BQ Hotels, responded to this review

Dear Gene, Thank you for taking your time sharing your experience with other guests, we are very happy to hear we exceeded your expectations, this makes us stronger to continue working to improve our services. Your comments are very important for us and we will take in consideration your downsides. We hope to have the pleasure of serving you again... More 

Richmond, Virginia, United States
Contributor
18 reviews 18 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed September 5, 2014

I have stayed in many hotels in the Santo Domingo area and this once is unique as in location. My fiancé and I take walks everyday and walking in this area was so pleasant. It actually didn't feel like I was in DR. Very nice landscaped sidewalks and the streets was clear of garbage. The mall is within walking distance.... More 

Was this review helpful? Yes 2
BQSantoDomingo, Public Relations Manager at BQ Santo Domingo by BQ Hotels, responded to this review

Dear Guest, Thankyou for taking your time sharing your experience in our Hotel, It makes us very happy to know you enjoyed your stay such as your visit to other places in the area. It would be a pleasure to serve you again in your next visit to Santo Domingo. Best regards, Public Relations Manager More 

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