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BQ Santo Domingo by BQ Hotels

Certificate of Excellence
Av. Sarasota #53 | Bella Vista, Santo Domingo 1818, Dominican Republic
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BQ Santo Domingo by BQ Hotels
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166 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
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  • Spanish first
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English first
  • All months
    (166)
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    (44)
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    (45)
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    (36)
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    (41)
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2 reviews
5 of 5 stars Reviewed yesterday NEW

Everyone here is so friendly yet professional. Leonardo at concierge and the rest of the staff were so nice. The breakfast buffet was fabulous, they had something for everyone. The pool, although small, was perfect for this hotel. The rooms were clean and had everything you need. Absolutely wonderful. Muchas gracias!

Was this review helpful? Yes
Wyckoff, NJ
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Such a great hotel, the staff is extremely friendly and helpful. Great central location to all the shopping and great restaurants. Very nice to have a roof top pool, covered parking, breakfast, room service, etc. We were graciously upgraded to a Suite, which was wonderful to have. It was a two room unit, with a living room and separate bedroom.... More 

Was this review helpful? Yes 1
Diego N, Director General at BQ Santo Domingo by BQ Hotels, responded to this review

Dear Naod21, Thank you for such a great opinion, we are very happy you enjoyed your stay with us, our staff tries to make all our guests feel they have done the best decision choosing BQ Santo Domingo, I'm glad you felt comfortable in your up graded room. We really appreciate your comment and hope to serve you again in... More 

Tucson
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very good service, excellent breakfast and cool parties in the pool, the location is really good in a central and safe place, close to a beautiful park, the room is not fancy but it's good enough, I totally recommend it.

Was this review helpful? Yes 2
Diego N, General Manager at BQ Santo Domingo by BQ Hotels, responded to this review

Dear Guest, We appreciate your comment about us and we are glad to hear you enjoyed your experience at our hotel, we think its very important for our guests to start the day with a great breakfast and end it up relaxing in our pool area which has been recently remodeled. Thank you for choosing us in your visit to... More 

Houston, Texas
1 review
4 of 5 stars Reviewed 5 weeks ago

Older hotel that has had some room renovations, but not all of them have been updated. Despite that, I like: - excellent price - great location - excellent restaurant with old school Spanish menu I will stay there again.

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Diego N, General Manager at BQ Santo Domingo by BQ Hotels, responded to this review

Dear Chris, Thank you for sharing your experience with us, our goal is always to improve our services and facilities adapting us to our guests needs, we really appreciate your comment and we are happy to hear we are making a good job in our restaurant. Thanks again for staying with us and we hope to serve you again in... More 

SJU
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 24, 2015

This review shoul be included in restaurants...BQ Hotel is my preferred option for city/business stay hotel in Sto. Domingo. The restaurant (Casa Vera) offers an A/C area or an open terrace, I always enjoy my time at the Terrace. The A/C area is great for business meals. the breakfast/Lunch/dinner and/or drinks are always pleasant experiences at Casa Vera. Great food,... More 

Was this review helpful? Yes 1
Diego N, General Manager at BQ Santo Domingo by BQ Hotels, responded to this review

Dear Mr. Tonito, First of all thank you for choosing us again in your trip to Santo Domingo, we really appreciate your opinion about us and we are happy to know you always enjoy our menu and ambience at Casa Vera restaurant, our Executive Cheff works hard to improve our dishes providing them with the best quality ingredients. Once again... More 

1 review
3 of 5 stars Reviewed March 25, 2015

Good value for the price. Breakfast is pretty good. No artwork hanging in my room which is kinda sad. I like the restaurant outdoor area and the roof top pool area at this hotel. The gym is not good- but my favorite highlight this time (my second visit) is that they give me a pass to the Body Shop gym... More 

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Diego N, General Manager at BQ Santo Domingo by BQ Hotels, responded to this review

Dear Guest, First of all thank you for choosing us again, we are very pleased to hear you enjoy our hotel and its facilities, our restaurant and the Body Shop passes are one of our best rating services. Please contact me at diegonm@bqhoteles.com I would be very greatfull to know your room number as all our rooms must have an... More 

Las Terrenas, Dominican Republic
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 23, 2015

Anytime i needed something they were more than happy to help without expecting anything in return. This hotel is very well located The restaurant was very delicious; good wine selection Breakfast buffet with a lot of variety It's three blocks away from Bella Vista Mall which has everything you might need, including a cinema It’s also near many monuments and... More 

Was this review helpful? Yes 1
Diego N, General Manager at BQ Santo Domingo by BQ Hotels, responded to this review

Dear Sharon, Thank you for taking your time sharing your experience in our hotel, we are very pleased to hear you enjoyed your stay with us and that you recieved a great service. We really appreciate you mentioned our strengths such as the location and our service. We are also in a continue renovation of all rooms and areas to... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 15, 2015

Im from DR and i went for new years from boston this was my third hotel on the visit, and it was a wonderful 5 days stayed, super cleaned, nice front desk service, good breakfast. The only problem i had in my room was the air condition wasnt working, but they move me in to another room and it was... More 

Was this review helpful? Yes 2
Diego N, General Manager at BQ Santo Domingo by BQ Hotels, responded to this review

Dear Vilma P, First of all thank you for sharing your experience with us, our team is proud to hear we reached your expectations, we allways try to provide the best service. Our appologizes for the inconvenients caused by the air conditioning in your first room. Once again tahnk you for such nice comments, we are looking forward to serve... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed January 15, 2015

I stayed at this hotel for one week and the bathrooms smelt terrible and they were old and moldy. The hallways were hot. The food was expensive.. The vent lounge on the roof has old decor with paint chipping off its cheap painted seats. The only place that was decent was the reception area and that there was available taxis... More 

Was this review helpful? Yes 1
Diego N, General Manager at BQ Santo Domingo by BQ Hotels, responded to this review

Dear Cherish1230, Thank you for your comment, for us its very important to know our clients feedback to continue improving our service and facilities, I wan't to apologize for such a bad experience in our hotel and I would like to locate your room sending you a private message. We are allways improving our facilities and making changes responding to... More 

Miami
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 11, 2014

I came to Santo Domingo for Business purposes and this is my 8th time I've stay in this hotel. I just have plenty of good comments on it. Staff is highly professional and helpful every time. Food in restaurant is so good at any time. And the y have a pool in the roof that always is clean and neat.... More 

Was this review helpful? Yes
BQSantoDomingo, General Manager at BQ Santo Domingo by BQ Hotels, responded to this review

Dear Jose, Thank you very much for sharing your experience its a pleasure for us to hear once again we've reached your expectations, our Staff works hard to provide the best service. We are looking forward to welcome you again at our Hotel hoping to be your first option for many years more. All BQ Staff wishes you a Merry... More 

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