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BQ Santo Domingo by BQ Hotels

Certificate of Excellence
Av. Sarasota #53 | Bella Vista, Santo Domingo 1818, Dominican Republic
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1 room 1 guest
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BQ Santo Domingo by BQ Hotels
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179 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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    (44)
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Santo Domingo, Dominican Republic
Level Contributor
5 reviews
5 of 5 stars Reviewed 3 weeks ago

The location is great and safe, you can go out on the street for a run in the neighborhood, a couple of blocks from here is a small mall (with banks, pharmaxy, move theater, food court) and a supermarket, so the location is really convenient. Don't take a taxi from the hotel, call Apollo Taxi (a nice local and safe... More 

Was this review helpful? Yes
Diego N, General Manager at BQ Santo Domingo by BQ Hotels, responded to this review

Dear Mario Z., We really appreciate your comments about your stay, thank you for giving some tips to the rest of the users, one of our best goals is the privilege location with lots of walking distance places. Many guests prefer to get our private taxi service because they feel more comfortable and safe, never mind we agree Apolo taxi... More 

Curitiba, Brazil
Level Contributor
345 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Far from being a fancy, luxurious place, the hotel is good and do not disappoint or surprise. Used it for one night only and had a pleasant stay. Rooms are large and illuminated, with comfy bed and pillows and fully equipped - LCD TV, free good wifi, mini bar, air conditioner and safety box. Lobby is somewhat small and shadowy... More 

Was this review helpful? Yes
Diego N, General Manager at BQ Santo Domingo by BQ Hotels, responded to this review

Dear Mr. Fabio N., Thank you for sharing your experience, we are glad to hear you enjoyed your stay with us, our lobby will be renovated in a short time, waiting for low season. The restaurant team is really happy you enjoyed our culinary offer, we always try to give our clients the best and fresh ingredients as possible. We... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Like home I have stayed a few times at this Hotel and is like staying at home Every time management keeps improving services as now the air conditioning Breakfast is delicious and staff really helpful

Was this review helpful? Yes 1
Diego N, General Manager at BQ Santo Domingo by BQ Hotels, responded to this review

Dear Elizabeth V, Thank you for such wonderful review, we are really happy we reached your expectations, this is always our main goal. Hope to serve you again in your next trip to Santo Domingo. Best regards, Diego Navarro More 

cabarete
Level Contributor
81 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
1 of 5 stars Reviewed 4 weeks ago

After a bad first time in the hotel, I gave it a second chance only because it's right next to where I have an early morning meeting. Terrible idea to return to this place. I really don't know how people can give this place a positive review. The staff is condescending, the rooms are dated, and for the money, you... More 

Was this review helpful? Yes
Diego N, General Manager at BQ Santo Domingo by BQ Hotels, responded to this review

Dear Guest, Thank you for coming back to our hotel, we are really disappointed we didn't reach your expectations once again, after all we always try to improve our facilities and services day by day and this job is reflected in our guests feedback, we are really sorry you didn't perceive all the changes so we are getting in contact... More 

Providenciales
Level Contributor
44 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed July 29, 2015

Good location in Santo Domingo, rooms are a bit dated however with noisy A/C, everything clean and service good so those bought the review up from 'Average' in my mind, along with the very reasonable rates. Did ask about the pool (which is on the roof) however was told it didn't open until 8PM, which was maybe a lack of... More 

Was this review helpful? Yes 1
Diego N, General Manager at BQ Santo Domingo by BQ Hotels, responded to this review

Dear Guest, Thank you for sharing your experience with other users, We are happy to hear you had a nice experience with us but we are really sorry your A/C , we are working on that, by the end of this year we will have a new air conditioning system. Its a shame you couldn't use the pool because of... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 17, 2015

Located in a nice avenue surrounded by anything you want from the capital city. The rooftop has a nice pool and bar. There is activities during weekends and they have excellent treatment with customers. You will love the restaurant food. Perfect service . The price is low for the room you will get. Clean and everything preserved as new or... More 

Was this review helpful? Yes
Diego N, General Manager at BQ Santo Domingo by BQ Hotels, responded to this review

Dear Carlos S., Thanks a lot for such wonderful comments about us, we always try to provide our guests the best service and trying to improve our facilities, we are really glad to hear we reached you expectations, this is our daily goal. In behalf of all BQ Staff we hope to serve you again soon. Best regards, Diego Navarro More 

Cayey
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 12, 2015 via mobile

The BQ Hotel Santo Domingo is a very well located property basically on the heart of the city. A combination of location and price makes this property a great one to stay for business. Bella Vista Mall is located within walking distance as several great restaurants. Restaurant in house is really good and offers a fully american buffet breakfast. Rooms... More 

Was this review helpful? Yes
Diego N, General Manager at BQ Santo Domingo by BQ Hotels, responded to this review

Dear AgentCayey, On behalf of the entire staff of our hotel I would like to appreciate your review, we are glad to know you enjoyed your stay with us and thank you for standing out our advantages for other users. Thank you for choosing us in your trip and we hope to serve you again in the future. Yours sincerely,... More 

2 reviews
5 of 5 stars Reviewed June 29, 2015

Everyone here is so friendly yet professional. Leonardo at concierge and the rest of the staff were so nice. The breakfast buffet was fabulous, they had something for everyone. The pool, although small, was perfect for this hotel. The rooms were clean and had everything you need. Absolutely wonderful. Muchas gracias!

Was this review helpful? Yes
Diego N, Director General at BQ Santo Domingo by BQ Hotels, responded to this review

Dear Guest, Thank you for such a wonderful review, we are glad to hear yo had a great experience with us, Mr. Leonardo thanks you too for appointing him, he and all our staff try their best to satisfy our guests needs. Hope you enjoyed our renovated pool! Looking forward to serve you again in your next visit. Yours sincerely,... More 

Wyckoff, NJ
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed June 25, 2015

Such a great hotel, the staff is extremely friendly and helpful. Great central location to all the shopping and great restaurants. Very nice to have a roof top pool, covered parking, breakfast, room service, etc. We were graciously upgraded to a Suite, which was wonderful to have. It was a two room unit, with a living room and separate bedroom.... More 

Was this review helpful? Yes 1
Diego N, Director General at BQ Santo Domingo by BQ Hotels, responded to this review

Dear Naod21, Thank you for such a great opinion, we are very happy you enjoyed your stay with us, our staff tries to make all our guests feel they have done the best decision choosing BQ Santo Domingo, I'm glad you felt comfortable in your up graded room. We really appreciate your comment and hope to serve you again in... More 

Tucson
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 27, 2015

Very good service, excellent breakfast and cool parties in the pool, the location is really good in a central and safe place, close to a beautiful park, the room is not fancy but it's good enough, I totally recommend it.

Was this review helpful? Yes 2
Diego N, General Manager at BQ Santo Domingo by BQ Hotels, responded to this review

Dear Guest, We appreciate your comment about us and we are glad to hear you enjoyed your experience at our hotel, we think its very important for our guests to start the day with a great breakfast and end it up relaxing in our pool area which has been recently remodeled. Thank you for choosing us in your visit to... More 

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