We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Quality Hotel Real Aeropuerto Santo Domingo

Certificate of Excellence
Hotel website
Hotel deals
KM 22 1/2 Autopista Las Americas | Next to Las Americas International Airport, Santo Domingo, Dominican Republic
Special Offer
Choice Privileges Points
Book on
TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Professional photos
Quality Hotel Real Aeropuerto Santo Domingo
View Map
Add Photo Write a Review

153 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    65
    51
    23
    3
    11
See reviews for
24
19
15
65
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (153)
  • Mar-May only
    (50)
  • Jun-Aug only
    (35)
  • Sep-Nov only
    (32)
  • Dec-Feb only
    (36)
All months
Frisco, Texas, United States
Level Contributor
8 reviews
4 of 5 stars Reviewed 2 weeks ago

Everything was fine, clean, cool Room, great Breakfast, fairly remote but perfect if you are coming or going on a flight from SDQ Airport. Did I mention that the Breakfast was great and included? Tip the Help, they are very courteous!

Was this review helpful? Yes
Ernesto-Carrero, General Manager at Quality Hotel Real Aeropuerto Santo Domingo, responded to this review

Dear Rik C, using the Word "perfect" is an honor for us... we are glad that we created such great impression during your stay. Thank you and we look forward to welcome you back! Sincerely, Ernesto C. More 

Hollywood, Florida
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed July 24, 2015

Ok hotel if you don't stay more than 24-48 hrs. Rooms are decent. Each room has its own ac unit which is noisy (and mine smelled a little). My bed was comfortable. Pool area is nice...small but cute. Restaurant in my opinion is expensive considering the food is average. Buffet is $21 but not worth it...better use menu. Breakfast is... More 

Was this review helpful? Yes 1
Ernesto-Carrero, General Manager at Quality Hotel Real Aeropuerto Santo Domingo, responded to this review

Dear julianbg123, we truly appreciate your comments and regret you experienced some opportunities with our services and facilities, rest assure we will review them in order avoid further recurrence. We hope you are able to give us a second chance. Sincerely, Ernesto C. More 

San Francisco, California
1 review
1 of 5 stars Reviewed July 22, 2015

Yes, the hotel is clean and the staff is friendly, but don't you expect that from every hotel?! The location is too far from the city, making it at least a 20 minute ride if you want to go anywhere. As a result, the hotel restaurant is the most convenient place to eat. I would not mind them charging the... More 

Was this review helpful? Yes
Ernesto-Carrero, General Manager at Quality Hotel Real Aeropuerto Santo Domingo, responded to this review

Dear Josh P., I sincerely apologize for the challenges you experienced with the Quality of our Food & Beverage offerings, especially as we strive to provide the very best products to all our customers. I kindly ask you to please forward your contact info to my attention at ernesto.carrero@r-hr.com as I would like to get more details related to your... More 

1 review
5 of 5 stars Reviewed July 9, 2015

I stayed at this hotel for 7 nights and I really loved it. The staff are so friendly and they always called me by my name. All the employees do a great job. Angie, Luis, Pedro and Melvin are the best :)

Was this review helpful? Yes
Ernesto-Carrero, General Manager at Quality Hotel Real Aeropuerto Santo Domingo, responded to this review

Dear Fanny G., there is no better reward that receiving commnets like yours specially about our entire Front Desk Team, we look forward to welcome you back. Best regards, Ernesto C. More 

Troy, Alabama
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 8, 2015

Quality Inn in Las Americas - good place to stay at a good price, friendly staff / people, near the airport, free breakfast, you can see the ocean but no beach . The room has wifi at no additional cost and the room service 24 hours a day

Was this review helpful? Yes
Ernesto-Carrero, General Manager at Quality Hotel Real Aeropuerto Santo Domingo, responded to this review

Dear Kenneth F, thank you for mentioning so many good things about us specially about our team, we truly appreciate your feedback on future stays for us to be a greater place to stay. Thank you again, Ernesto C. More 

San Antonio, Texas, United States
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed July 7, 2015

Our flight was a late arrival, so we weren't here for too long. Front desk staff was helpful and friendly. Room and bathroom was clean, comfortable, and quiet. Complimentary breakfast was also nice: fresh fruit, eggs cooked to order, fresh squeezed juices, pastries, and bread.

Was this review helpful? Yes
Ernesto-Carrero, General Manager at Quality Hotel Real Aeropuerto Santo Domingo, responded to this review

Dear Emily H, it is unfortunate you were not able to stay longer in our hotel however it is extremely rewarding to receive positive reviews like yous, we hope you enjoy your time in the Dominican Republic. Thank you and best regards, Ernesto C. More 

Brookline, New Hampshire
Level Contributor
50 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed May 22, 2015

Let's start with the positives. It's a clean, hotel 10 minutes from the airport. Rooms are basic Quality Inn type rooms although my colleagues had rooms with mini fridges, I didn't. There is a coffee maker, a basic gym with some free weights and a creaky cardio machine and a smallish outdoor pool that got crowded very quickly when I... More 

Was this review helpful? Yes 1
Ernesto-Carrero, General Manager at Quality Hotel Real Aeropuerto Santo Domingo, responded to this review

Dear Byron S, receiving reviews like yours allows us to improve every day as we can work on our strenghts and weaknesses focus on the satisfaction of our guests. Thank you, Ernesto C. More 

Colorado Springs, Colorado
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed May 5, 2015

Recently, I stayed at this hotel as I have many times over the last several years. Normally, it is a very good place to stay. The staff are wonderful however, the cockroaches aren't! My room was on the first floor and the rooms smelled. (The first room they gave me was so bad, I got them to give me another... More 

Was this review helpful? Yes 1
Ernesto-Carrero, General Manager at Quality Hotel Real Aeropuerto Santo Domingo, responded to this review

Dear 190Worldtraveler, we truly appreciate your detailed review and the way you praise our staff and breakfast however I would like if possible to obtain further comments related to the areas of improvement in our Hotel. I can be reached at ernesto.carrero@r-hr.com. Sincerely, Ernesto C. More 

Manchester, New Hampshire
Level Contributor
72 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 stars Reviewed May 2, 2015

We stayed at this hotel with a group of 10 people traveling from the US to the Dominican with Compassion International. Our rooms were not ready when we arrived as promised, they did quickly put us in another room. The air conditioner in our room was hard to adjust to be either too hot or too cold. The maid service... More 

Was this review helpful? Yes
Ernesto-Carrero, General Manager at Quality Hotel Real Aeropuerto Santo Domingo, responded to this review

Dear MominNH45, thank you for coming back to our Hotel along with the Compassion Group, rest assure your constructive feedback will be shared with our staff in order to ensure higher Quality of services and facilities. Sincerely, Ernesto C. More 

Atlanta, Georgia
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed May 1, 2015

I live in the DR but work with different groups. We had a group staying at the hotel and upon check-in, they did not have our reservations. Instead of trying to make things right, they were insisting that everyone would need to share a bed, including the men, when we had reserved double rooms. After speaking with the manager we... More 

Was this review helpful? Yes
Ernesto-Carrero, General Manager at Quality Hotel Real Aeropuerto Santo Domingo, responded to this review

Dear DuglaR, please accept my most sincere apologies for the initial challenge during last year´s stay, I am glad my staff was able to respond properly but as you mentioned it shouldn´t have happened initially. Thank you for your comments and we look forward to host you on a future visit. Sincerely, Ernesto C. More 

Questions? Get answers from hotel staff and past guests. Ask a question

80 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (45)
Viewed
Hotel & grounds (10)
Viewed
Room/suite (7)
Viewed
Pool/beach area (6)
Viewed
View from room (3)
Viewed
Bathroom (3)
Viewed
Dining (2)
Viewed
Business center/function rooms (2)
Viewed
1:48
Videos (1)
Viewed
Other (11)

Management photos: Courtesy of the property manager

Viewed
All management photos (35)
Viewed
Room/suite (17)
Viewed
Pool/beach area (5)
Viewed
Hotel & grounds (5)
Viewed
Dining (6)
Viewed
Business center/function rooms (1)
Viewed
Other (1)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Santo Domingo
NEPTUNO'S REFUGIO
#5 of 18 in Boca Chica
4.0 of 5 stars 40 reviews
Casa Coco
#6 of 18 in Boca Chica
3.5 of 5 stars 33 reviews
BQ Santo Domingo by BQ Hotels
#18 of 76 in Santo Domingo
4.0 of 5 stars 179 reviews
Show Prices
Show Prices
Show Prices
Hotel Napolitano
#35 of 76 in Santo Domingo
3.0 of 5 stars 128 reviews
Zona Colonial
Hodelpa Caribe Colonial
Hodelpa Caribe Colonial
#28 of 76 in Santo Domingo
3.5 of 5 stars 244 reviews
Acuarium Resort Hotel
#32 of 76 in Santo Domingo
4.0 of 5 stars 86 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay