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Hotel Conde de Penalba

Calle El Conde 111 Esq. Arzobispo Merino | Colonial Zone, Santo Domingo, Dominican Republic
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1 room 1 guest
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96 Reviews from our TripAdvisor Community

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Traveler rating
    22
    48
    21
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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English first
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    (96)
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    (18)
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    (32)
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    (19)
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    (27)
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Pittsburgh, Pennsylvania
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel had a great location right by all the museums/cathedrals/forts that I wanted to visit, and just a few blocks from the ruins where they hold the free concerts on Sunday. It had excellent service, too, though they worried me initially with the room mixups that were made over email. Thankfully, Michael (Miguel) spoke great English and was able... More 

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 5, 2015 via mobile

Really nice hotel right in the centre of the zona colonial. We had the cheapest room as it was only for one night. Although small it was more than adequate. Breakfast included in price really good and making it very good value.

Was this review helpful? Yes 1
Santa Fe, New Mexico
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 30, 2015 via mobile

Ideal location in the Colonial Zone. Very helpful and friendly staff! Rooms are clean and serviced daily! Safe in each room. Restaurant on first floor. Hot breakfast included with room charge. Safe area day or night!

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Medellin, Colombia
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 4, 2015

The location is just perfect, directly at Plaza Colon in the heart of the old city. In my 3 or 4 visits so far, the rooms were always well kept (and I only booked in advance once, the others times I just showed up and asked for a room). Staff was always very nice and attentive: "Oh, you have to... More 

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Chicago, Illinois
1 review
4 of 5 stars Reviewed May 27, 2015

Great restaurant, environment, very friendly people, maybe the only problem is small rooms and i asked for 2 beds, got one bed for my wife and kid. It was weird, but attention, location, food, environment and else was perfect. Oh you are gonna have a headache looking for a parking space, but this is not the hotel responsibility

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Orlando, Florida
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 25, 2015

we just returned from a 3 night 4 day stay at the Conde. The location is great however we had a few issues that for some reason could not be resolved-the internet is not real good, kept cutting out on us, only had hot water sporadically in the shower and we had a hair dryer that overheated and almost caught... More 

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Boston, Massachusetts
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 5, 2015 via mobile

This historic hotel and restaurant sits on the Pargue Colon (Columbus Park) and is the epicenter of all things colonial zone. La Zona Colonial is currently undergoing some heavy renovation, but don't let it put you off. The corner by this hotel is Complete. The common areas were intentionally decorated In a old style. The architecture of the building and... More 

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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed April 26, 2015

I recently stayed here for 4 nights, along with two friends. The hotel is situated in a prime location for Santo Domingo tourism as well as nightlife. Everything is in walking distance. The hotel front desk staff, especially the woman on the morning shift, was very nice and helpful. My only gripe is the lack of more toiletries in the... More 

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Raymore, Sask. Canada
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed March 3, 2015

We stayed here for 3 nights and the staff was great. Loved our room over looking the square. The location is perfect for anyone that wants to see the history of the city and country. You can walk to most ever thing you want to see.

Was this review helpful? Yes 1
condepenalba, General Manager at Hotel Conde de Penalba, responded to this review

We appreciate your time and comments regarding our hotel Mr. Bernardo. Our main goal is to achieve the best customer service possible and our staff feels very pleased you felt well treated during your visit. It is our pleasure. We would feel privileged to have you at our hotel again. Best regards, Rosemary Aybar General Manager More 

Atlanta, Georgia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed February 19, 2015

When we checked in, we were greeted by George, who was very nice, professional, and eager to please. With us coming from the US, there was a problem with him authorizing my credit card. He contacted Nury, the Manager, and she ultimately had him charge my card for the entire stay in which I stated that we would be paying... More 

Was this review helpful? Yes 2
condepenalba, General Manager at Hotel Conde de Penalba, responded to this review

Thank you for your time writing your comments. We truly appreciate every review that helps us improve our services and make your stay the best it can be. We sincerely apologize for all the trouble it seem we might have caused you. We assure you we have taken all the facts into consideration to correct the mistakes that might have... More 

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