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Hotel Conde de Penalba

Certificate of Excellence
Calle El Conde 111 Esq. Arzobispo Merino | Colonial Zone, Santo Domingo, Dominican Republic
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Hotel Conde de Penalba
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Ranked #26 of 76 Hotels in Santo Domingo
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Adrian A
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85 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

I recently stayed here for 4 nights, along with two friends. The hotel is situated in a prime location for Santo Domingo tourism as well as nightlife. Everything is in walking distance. The hotel front desk staff, especially the woman on the morning shift, was very nice and helpful. My only gripe is the lack of more toiletries in the... More 

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Raymore, Sask. Canada
Senior Reviewer
9 reviews 9 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 3, 2015

We stayed here for 3 nights and the staff was great. Loved our room over looking the square. The location is perfect for anyone that wants to see the history of the city and country. You can walk to most ever thing you want to see.

Was this review helpful? Yes 1
condepenalba, General Manager at Hotel Conde de Penalba, responded to this review

We appreciate your time and comments regarding our hotel Mr. Bernardo. Our main goal is to achieve the best customer service possible and our staff feels very pleased you felt well treated during your visit. It is our pleasure. We would feel privileged to have you at our hotel again. Best regards, Rosemary Aybar General Manager More 

Atlanta, Georgia
1 review
3 of 5 stars Reviewed February 19, 2015

When we checked in, we were greeted by George, who was very nice, professional, and eager to please. With us coming from the US, there was a problem with him authorizing my credit card. He contacted Nury, the Manager, and she ultimately had him charge my card for the entire stay in which I stated that we would be paying... More 

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condepenalba, General Manager at Hotel Conde de Penalba, responded to this review

Thank you for your time writing your comments. We truly appreciate every review that helps us improve our services and make your stay the best it can be. We sincerely apologize for all the trouble it seem we might have caused you. We assure you we have taken all the facts into consideration to correct the mistakes that might have... More 

London
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed February 19, 2015

Stayed a Saturday night here to escape from our, very nice, all inclusive in Punta Cana. Lovely big room, if a little basic, with a balcony overlooking the Plaza/Parc. Perfectly located and charming. didn't have breakfast, not sure it was included in our rate. Stumbled across a fantastic little bar nearby at 153 Hostos (El Sarten, but there's no sign)... More 

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condepenalba, General Manager at Hotel Conde de Penalba, responded to this review

We appreciate very much your review about out hotel and feel very thrilled you had an overall good experience. It’s what we strive for. We hope next time you can visit us for a few more days and enjoy the whole experience of our services. Best regards, Rosemary Aybar General Manager More 

Salt Lake City, Utah
Top Contributor
357 reviews 357 reviews
100 hotel reviews
187 helpful votes 187 helpful votes
4 of 5 stars Reviewed February 8, 2015

Only had their breakfast at their cafe on the square. The location is excellent especially for people watching. They make the best fresh fruit juices. There is a good choice of breakfast options including American. Service was efficient and prices were ok.

Was this review helpful? Yes 1
Arizona
Top Contributor
63 reviews 63 reviews
34 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed January 28, 2015

Our first impression checking in was underwhelming, but between the excellent service and attention from the staff and the large room we got overlooking a tree shaded square we quickly realized what a hidden gem this place was. The complementary breakfasts under umbrella covered tables outside were very enjoyable and we could walk everywhere worth going in the historical center.... More 

Was this review helpful? Yes 1
condepenalba, General Manager at Hotel Conde de Penalba, responded to this review

Thank you for your kind words. We work to have our guests’ experience improve each day. Our building dates from the 1940’s and we make an effort to maintain its rich history alive, without overlooking the needs and requirements of our guests. Thank you for appreciating this. It would be our pleasure to have you visit us again. Best regards,... More 

San Fco
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed January 20, 2015

The hotel is located in a very good area close to all major attractions in the colonial zone. The breakfast included in the room rate was very good. It was a small room but comfortable for a short stay. Nice view to enjoy breakfast from the hotel restaurant.

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New York City, New York
Contributor
19 reviews 19 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed December 21, 2014

This hotel has a few quirks I'm not a big fan of. My room was tiny, the bed basically filled the entire room so don't expect to have much space to spread out. I'm not sure if all the rooms are like this, but my room had no exterior window. When I peaked into another room (a bit larger than... More 

Was this review helpful? Yes 1
Cabarete DR
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 19, 2014

I was once again at my favourite hotel in the Colonial Section, again best location. The rooms have all been upgraded. Friendly staff and helpful front desk assistant. Its again the best location to people watch.

Was this review helpful? Yes 2
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 4, 2014

This restaurant was fantastic. The carbonara and the chicken noodle soup were our favourites. They only charged $50 pesos to add a chicken breast to the pasta. Great value for quality food, perfect location to watch the hustle and bustle of the district!

Was this review helpful? Yes 2
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