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Mercure Comercial Santo Domingo

Calle El Conde Esquina Hostos | Ciudad Colonial, Santo Domingo 10210, Dominican Republic
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Mercure Comercial Santo Domingo
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Mercure Comercial Santo Domingo
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353 reviews from our community

Traveler rating
    33
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    48
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Toronto, Canada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 3, 2015

Make yourself comfortable being a piggy bank at almost any request, or venture in this oh-so-dangerous city of wonders. Seriously just go out, say no gracias, walk by foot or guagua (public bus-converted SUVs) and don't think of bringing invitees (20 US$ fee). Great location and awesome room service though (make sure to tip a bit and they will treat... More 

Was this review helpful? Yes 1
Burlington, Vermont
Top Contributor
56 reviews 56 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed February 11, 2015

We stayed here with Road Scholar. The location was very convenient but our room was small and the air conditioner was noisy. However, without it on, the outside noise on the weekend was loud for much of the night. Towels seemed to be in short supply, and we often had to wait for the laundry to be done to get... More 

Was this review helpful? Yes 1
Odense, Denmark
Top Contributor
76 reviews 76 reviews
24 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed January 20, 2015

The staff is very kind and service-minded. The location is great as it is close to everything, restaurants, bars, attractions etc. Unfortunately, the room we had on 5th floor was VERY small and there was a very strong smell of mold, so strong that we felt we could not breath and also there was no steady water in the shower.... More 

Was this review helpful? Yes 2
Washington
Top Contributor
152 reviews 152 reviews
126 hotel reviews
234 helpful votes 234 helpful votes
3 of 5 stars Reviewed January 16, 2015

I stayed seven nights at this hotel as part of a Road Scholar trip. My room on the second floor was quiet, clean, had plenty of towels and amenities, and it was air conditioned. Internet worked well in that room, and the Wi-Fi was free. The room was on a smoking floor but I smelled no smoke in my room,... More 

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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed January 13, 2015

My word, I read the trip advisor comments before staying here and thought that some of the really bad one were exaggerated. Our only reason for staying here was the location as it near to a property we are buying. Anyway, upon arrival it was like checking into a prison, firstly there was no one on reception and then once... More 

Was this review helpful? Yes 2
Las Terrenas, Dominican Republic
Reviewer
5 reviews 5 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 7, 2014

The hotel is fine,comfortable, service good, food good, position good, we'll go there again but Accor's organisation is terrible. I booked with Accor and they got the booking wrong and gave them my credit card details but they did not tell Mercure that I had paid so I had to pay again when checking out. They don't answer emails either.... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 19, 2014

The location is very central and close to the historical part and main pedestrian streen. The breakfast is very good. Good option at the city. The room is clean but the floor is weared and with a noise air conditioner system.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 2
Jacksonville
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed November 5, 2014

I stayed two days without internet in my room. I went to check out and was moved to a room with internet? strange. The shower is very small in the first room and fine in the second. The food was always good, try the Goat. Shower was weak water pressure, hot or cold but never found the right mix. Hotel... More 

Was this review helpful? Yes 3
Lima, Peru
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 26, 2014

I stay at this hotel once a year when I come to Santo Domingo for work. It has a great location in the Colonial Area close to interesting places. Breakfast is included in the price and it is very nice and varied. Bedrooms are small but you have everything you need: a tv, a closet, a large bed, A/C, toiletries,... More 

Was this review helpful? Yes 1
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