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Mercure Comercial Santo Domingo

Calle El Conde Esquina Hostos | Ciudad Colonial, Santo Domingo 10210, Dominican Republic
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Mercure Comercial Santo Domingo
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Mercure Comercial Santo Domingo
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362 reviews from our community

Traveler rating
    33
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    49
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54
104
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Prince Frederick, Maryland
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

i've been traveling annually to the Dominican Republic (DR) since 2001. It's my home away from home. I initally stayed at the Mercure and then tried about 5 other hotels; two in Boca Chica, a beach about 20 miles away, including an all inclusive resort. But, my favorite stay has been at the Mercure and I keep returning. It is... More 

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Miami, Florida
Top Contributor
240 reviews 240 reviews
58 hotel reviews
104 helpful votes 104 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Hotel is as it always is, a basic 3 star hotel. WiFi HORRIBLE, does not work in the room only in the lobby and bad. Breakfast improved a bit but coffee as usual for hotel coffee with breakfast bad. Supermarket 50 yards away has closed, this is not convenient. There is construction nearby on the street and the area has... More 

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San Juan
Top Contributor
65 reviews 65 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I have stayed in this hotel several times in the past. In the Colonial Zone walking distance to shopping, Museums, Hand made cigar factory, restaurants Very clean rooms, service is very good They have a restaurant with affordable prices, big variety and good food european and local menu They used to have wi-fi in all rooms and this time they... More 

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Martinique
Top Contributor
64 reviews 64 reviews
19 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Spent one night in this hotel, thankfully it was not longer. Room smelled damp, air conditioner was noisy and so was the all night party outside of the hotel. Could not sleep. Beware not all rooms are non smoking. I do not smoke and the room stank of old cigarette. They say this place was refurbished in 2000. It badly... More 

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Toronto, Canada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 3, 2015

Make yourself comfortable being a piggy bank at almost any request, or venture in this oh-so-dangerous city of wonders. Seriously just go out, say no gracias, walk by foot or guagua (public bus-converted SUVs) and don't think of bringing invitees (20 US$ fee). Great location and awesome room service though (make sure to tip a bit and they will treat... More 

Was this review helpful? Yes 1
Burlington, Vermont
Top Contributor
56 reviews 56 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed February 11, 2015

We stayed here with Road Scholar. The location was very convenient but our room was small and the air conditioner was noisy. However, without it on, the outside noise on the weekend was loud for much of the night. Towels seemed to be in short supply, and we often had to wait for the laundry to be done to get... More 

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Odense, Denmark
Top Contributor
76 reviews 76 reviews
24 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed January 20, 2015

The staff is very kind and service-minded. The location is great as it is close to everything, restaurants, bars, attractions etc. Unfortunately, the room we had on 5th floor was VERY small and there was a very strong smell of mold, so strong that we felt we could not breath and also there was no steady water in the shower.... More 

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Washington
Top Contributor
163 reviews 163 reviews
136 hotel reviews
238 helpful votes 238 helpful votes
3 of 5 stars Reviewed January 16, 2015

I stayed seven nights at this hotel as part of a Road Scholar trip. My room on the second floor was quiet, clean, had plenty of towels and amenities, and it was air conditioned. Internet worked well in that room, and the Wi-Fi was free. The room was on a smoking floor but I smelled no smoke in my room,... More 

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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed January 13, 2015

My word, I read the trip advisor comments before staying here and thought that some of the really bad one were exaggerated. Our only reason for staying here was the location as it near to a property we are buying. Anyway, upon arrival it was like checking into a prison, firstly there was no one on reception and then once... More 

Was this review helpful? Yes 2
Las Terrenas, Dominican Republic
Reviewer
5 reviews 5 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 7, 2014

The hotel is fine,comfortable, service good, food good, position good, we'll go there again but Accor's organisation is terrible. I booked with Accor and they got the booking wrong and gave them my credit card details but they did not tell Mercure that I had paid so I had to pay again when checking out. They don't answer emails either.... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
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