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All 75 Santo Domingo hotels

Hotel Crowne Plaza Santo Domingo

4.0 of 5 Hotel   |   Avenida George Washington 218, Santo Domingo 02890, Dominican Republic (Formerly Hotel V Centenario InterContinental)
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Ranked #11 of 75 hotels in Santo Domingo
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
MARIO S
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358 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
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English first
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

The experience was great, the sea view from the balcony of the room is impressive. You can also enjoy a nice view from to the pool, Nabu Restaurant and executive lounge. The food has a great taste and excelent presentation, the staff is very friendly and helpfull. Definitely the Crowne Plaza is the best option to stay in Santo Domingo,... More

Was this review helpful? Yes 1
ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear MARIO S, Thank you very much for your review to our Hotel. We are so glad you enjoyed your stay with us. Our rooms, our view, our gastronomy and our people is what makes Crowne Plaza a wonderfull place to be. Our public areas, rooms, lobby have been renovated to rest and enjoy the customers as well as the... More

1 review
4 of 5 stars Reviewed 3 days ago NEW

I have been going to this hotel for a long while. At first it was named V Centenario. Going to this hotel is like going home where the staff is friendly and the facility is very clean. Not too long ago it was renovated and they did an outstanding job. It is not cheap but in terms of price you... More

Review collected in partnership with this hotel

Was this review helpful? Yes
ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear Abe A, Thank you very much for your review to our Hotel. We are so glad you enjoyed your stay with us. Our rooms, our view, our gastronomy and our people is what makes Crowne Plaza a wonderfull place to be. We hope to welcome you again in a near future. Best regards, More

Montreal, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Fully renovated and pleasant place to spend the night. For both business and pleasure is a very good choice. Great view from the room and helpful staff make your stay even more pleasant. Food in restaurant is very tasty and strategic location to get everywhere. Highly recommend!!!!

Was this review helpful? Yes
ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear Jerry S, Thank you very much for your review to our Hotel. We are so glad you enjoyed your stay with us. Our rooms, our view, our gastronomy and our people is what makes Crowne Plaza a wonderfull place to be. We hope to welcome you again in a near future. Best regards, More

Warren, New Jersey
Top Contributor
69 reviews 69 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

Let me start by saying that by no means this is a 5 start hotel. Overall experience was nice, helpful people, quick check in and out, nice bars and restaurants. My room had a "moist" smell probably because the AC is not keep on if there are no guests. Nice view from the rooms and balconies. Restaurant was very good.... More

Was this review helpful? Yes
ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear JLadNJ, Thank you very much for your review to our hotel. We are glad to hear you enjoyed your stay with us. We respect your observation about the ranking star of the hotel, but Crowne Plaza is a 5 star Brand in the world an we are working everyday for providing the best service to guests. We'll love you... More

New York City, New York
Senior Contributor
45 reviews 45 reviews
23 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 2 weeks ago

As a luxury travel writer for world-adventurer.com, I have stayed in many Crowne Plazas around the world. The Santo Domingo branch is a well run and convenient hotel that maintains the brand's standards. My favorite part of the hotel was the room's private balcony with wonderful sunset views over the city and sea. The pool area was also great to... More

Was this review helpful? Yes 1
ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear Davybert, Thank you for sharing your comment and we love to know that you enjoyed your stay with us. Our public areas, rooms, lobby have been renovated to rest and enjoy the customers as well as the view of the pool, which is one of the best in town. For our staff is very important to provide a quality... More

Puerto Rico
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The view is outstanding if you get an ocean-side window. My room was nice. I've stayed here a couple of times on business trips. There is WiFi all over the hotel and very stable, which is very important for me and my team. You can walt to the colonial zone, but I strongly recommend taking a taxi, as it would... More

Was this review helpful? Yes 1
ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear Jorge R on, Thank you very much for your review to our Hotel. We are so glad you enjoyed your stay with us. Our rooms, our view, our gastronomy and our people is what makes Crowne Plaza a wonderfull place to be. We hope to welcome you again in a near future. Best regards, More

2 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stood here 3 nights and 1 night at the Holiday Inn. I find the Holiday better at everything. In the Crowne Plaza it takes forever to check in and out. The room looked old, it did not look like a Crowne Plaza. It looks cheap. The only thing I like was the view.

Was this review helpful? Yes
ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear Geo B, We appreciate you taking the time to write your comment. The Crowne Plaza Santo Domingo has made renovations to their areas, especially in the rooms, we were surprised about your observation. Our view of the Caribbean Sea is one of the best in town and we are glad that you enjoyed. We hope you allow us to... More

Vila Velha, ES
Top Contributor
279 reviews 279 reviews
220 hotel reviews
225 helpful votes 225 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The nicest part of my stay was the quiet floor. It is a concept of the Crowne Plaza chain to have some floors, where no noise is allowed. Therefore no kids, house keeping starts after 10.00 and guests are asked to shut the doors quietly. My room was more an apartment with 2 rooms, a balcony and a nice view... More

Was this review helpful? Yes 1
ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear Doffa, Thank you very much for your review to our Hotel. We are so glad you enjoyed your stay with us. Our rooms, our view, our gastronomy and our people is what makes Crowne Plaza a wonderfull place to be. We hope to welcome you again in a near future. Best regards, More

Omaha, NE
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have stayed at the Hotel Mercure on two occasions with Mission Teams working in the Dominican Republic. On each visit, we have been warmly welcomed, and our stay has been perfect. The Hotel Mercure is a perfect place from which to explore the historic Colonial Zone, and enjoy nearby restaurants and shopping. What I like most about the Hotel... More

Was this review helpful? Yes
ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear Pescadero50, First of all we appreciate your comment, but unfortunately does not belong to our hotel, we are the Crowne Plaza Santo Domingo Hotel, which you describes in your review is another property. Best Regards, More

Boston, Massachusetts
Top Contributor
109 reviews 109 reviews
49 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Rooms were nice, checked all the marks for a good business trip stay. I enjoyed the pool area. It was a floor or 2 up with views of the ocean and the city. The conference facilities were nice too. The hotel location is descent but I am conflicted. You'd think by looking at a map that it's on a nice... More

Was this review helpful? Yes
ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear bzey007 Thank you very much for your review to our hotel. We are glad to hear you enjoyed your stay with and liked our renovated facilities. We'll love you continue choosing Crowne Plaza Santo Domingo for a pleasant stay. Best Regards, More

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Additional Information about Hotel Crowne Plaza Santo Domingo

Address: Avenida George Washington 218, Santo Domingo 02890, Dominican Republic (Formerly Hotel V Centenario InterContinental)
Phone Number:
Location: Caribbean > Dominican Republic > Santo Domingo Province > Santo Domingo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Crowne Plaza Santo Domingo 4*
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Also Known As:
Intercontinental Santo Domingo
Santo Domingo Intercontinental

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Amenities

Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Family Hotel in Santo Domingo #3 Casino Hotel in Santo Domingo #4 Luxury Hotel in Santo Domingo #5 Spa Hotel in Santo Domingo #6 Business Hotel in Santo Domingo #7 Romantic Hotel in Santo Domingo
Hotel Class
Official Description (provided by the hotel)
Crowne Plaza Santo Domingo puts you in reach of the New World's fascinating history and the city s modern culture and nightlife. You can walk to the Colonial Zone, the Cultural Centre and the business district, and the main shopping areas are also close by. A 35-minute drive will take you to the Caribbean s best beaches. ... more   less 
Number of rooms
196

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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