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Hotel Crowne Plaza Santo Domingo

Certificate of Excellence
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Avenida George Washington 218, Santo Domingo 02890, Dominican Republic (Formerly Hotel V Centenario InterContinental)
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1 room 1 guest
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Hotel Crowne Plaza Santo Domingo
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579 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (123)
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    (579)
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    (150)
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FL
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Had a few great experiences with the hotel and especially with front desk host Jose Raul and Bernardo they were very professional and extremely accommodating crowne plaza made a wise decision to hire these two gentlemen I will definitely book this hotel again again and again Thank you for making my stay even better

Was this review helpful? Yes
ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear Stacey10: Thank you for staying in Crowne Plaza Santo Domingo. We are honored that our hotel had been your choice. Our goal is not only to provide superior service but also to exceed each and every one of our guests’ expectations. We are happy to hear that you had a fantastic stay with us. We appreciate the recommendation and... More 

Homestead, Florida
1 review
4 of 5 stars Reviewed 5 days ago NEW

Newly renovated Rooms, very nice Furniture. Great view. Bathroom is nice too. Restaurant was not open as it is under renovation. Service in the temporary Restaurant was very slow. Pool Area is a great Place to relax, Gym could use an update.

Review collected in partnership with this hotel

Was this review helpful? Yes
ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear Marcel_zangger: Thank you for staying in Crowne Plaza Santo Domingo. We are honored that our hotel has been your choice. We are happy to hear that you had a fantastic stay with us. We do sincerely apologize for the service’s experience that you had at the temporary Restaurant; we are please to inform you that our Nabú Restaurant is... More 

Hollywood, Florida
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This place the location you need for a ocean view priceless facility superior than many many hotels in the world fresh tasty and healthy delicious food the entire staff members are the most charming people starting from the lobby to room service my wife and my son told me that every time that we are going to visit our country... More 

Was this review helpful? Yes
ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear Ramon D: Thank you for staying in Crowne Plaza Santo Domingo. We are honored that our hotel has been your choice and it is great to know that your family loved the hotel and all the facilities that we have. Our goal is not only to provide superior service but also to exceed each and every one of our... More 

Guatemala City, Guatemala
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

The pool is really nice and has a good view of the malecon.The gym is ok but it needs new cardio machines. The location is good but far from center city and colonial city. Rooms are spacious and beds are very comfortable.

Review collected in partnership with this hotel

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ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear Diana F: Thank you for staying in Crowne Plaza Santo Domingo. It is our pleasure to know that you have enjoyed our pool and our beautiful Ocean view, which it is spectacular. Our goal is not only to provide superior service but also to exceed each and every one of our guests’ expectations. We would like to inform you... More 

new york
1 review
5 of 5 stars Reviewed 1 week ago

i love it i recomend this hotel is in the center of the capital very convince location and the attention is very good the ocean view is nice and the employee are very nice and very clean room with a very nice ac

Review collected in partnership with this hotel

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ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear Fior123love: Thank you for staying in Crowne Plaza Santo Domingo. We are honored that our hotel had been your choice. It is great to know that you have enjoyed our view and location. Our goal is not only to provide superior service but also to exceed each and every one of our guests’ expectations. We are happy to hear... More 

Ponce, Puerto Rico
2 reviews
5 of 5 stars Reviewed 1 week ago

Excellent overall hotel, nice view ocean, excellent pool area. Room was very clean and confortable. Good customer attention and service. Live music at the lobby bar. Good breakfast included, with at the moment ommellet option.

Review collected in partnership with this hotel

Was this review helpful? Yes
ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear Sirdrt23: Thank you for staying in Crowne Plaza Santo Domingo. We are honored that our hotel has been your choice. We are happy to hear that you had a fantastic stay with us, it is important to us to know how much you enjoyed the Ocean view from our rooms, the breakfast and bar. We appreciate the recommendation and... More 

Panama City, Panama
1 review
4 of 5 stars Reviewed 1 week ago

I really enjoyed staying at the Crowne POlaza, I felt the hotel staff were very courteous and although I was there for business only three days, they learned my name a treated very nicely during my daily breakfast, I will mention Domingo Beats was truly a good host. The food and romos were very nice , better tan I expected... More 

Was this review helpful? Yes
ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear Richard J: Thank you for staying in Crowne Plaza Santo Domingo. We are honored that our hotel had been your choice. We are happy to hear that you had a fantastic stay with us. Our goal is not only to provide superior service but also to exceed each and every one of our guests’ expectations. We are happy to... More 

Los Angeles
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I would agree with most of the positive reviews in that the staff is outstanding. However, I was lied to about the price of the hotel. I initially had reservations at the Jaragua Marriott next door, but when I got there they told me the pool was closed for the entire week of my stay. Disappointed, I walked over the... More 

Was this review helpful? Yes
ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear Mr. Perlago: First, we would like to thank you for your honest feedback on your recent stay at the Crowne Plaza Santo Domingo. We appreciate your comments and truly hope to improve upon our services for the next time you choose to stay with us. We do sincerely apologize for the problems you encountered at the Hotel. We understand... More 

Kansas City, Missouri
1 review
3 of 5 stars Reviewed 2 weeks ago

Floor 8 was a little dated and hot, though I saw friends on floor 5 seemed to have much nicer and cleaner rooms/decor and the hall wasn't hot on that level. There was no complimentary bottled water and the my mini bar was locked. I was told there should have been water in my room, but I still had to... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear Emily S: First, we would like to thank you for your honest feedback on your recent stay at the Crowne Plaza Santo Domingo. We are happy to hear that you had a great experience with our staff and we appreciate the special mention to our lobby area and bar. Our goal is not only to provide superior service but... More 

San Juan, Puerto Rico
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is centrally located on George Washington Avenue, known locally as "el malecón" which runs parallel to the Caribbean Sea and is a major tourist section of the city. The staff is outstanding. Although many places of the hotel are dated and could use a renovation (i.e. room bathrooms) , the upkeep and cleanliness of the property are outstanding.... More 

Was this review helpful? Yes
ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear aTA51: Thank you for staying in Crowne Plaza Santo Domingo. We are honored that our hotel have been your choice. Our goal is not only to provide superior service but also to exceed each and every one of our guests’ expectations. We are pleased to inform you that we are working on hotel areas's renovation. We hope you can... More 

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