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Hotel Crowne Plaza Santo Domingo

Certificate of Excellence
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Avenida George Washington 218, Santo Domingo 02890, Dominican Republic (Formerly Hotel V Centenario InterContinental)
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Hotel Crowne Plaza Santo Domingo
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Hotel Crowne Plaza Santo Domingo
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509 reviews from our community

Traveler rating
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    69
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Celebration, Florida
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

My mother-in-law loves hotels and spas. She lives in a small town in the Dominican Republic. We took her for a two day stay and spa at this property. It was in a good location overlooking the ocean. The property is in very good condition with a contemporary theme. The service was great. The food was good. Comfortable rooms. A... More 

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Sosua, Dominican Republic
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Luxury from start to finish. The room was crisp and clean with a view of the malecon, the rooftop pool area had an amazing view was and food in the on site restaurant was delicious. Such a great hotel to come back to after a busy weekend if Christmas shopping 👍🏼 thumbs up!!

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ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear Heather M, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It’s something our Staff takes great pride in, so we value your feedback. Thanks again for staying with us. We hope to see you again soon! Best regards, More 

Ahmedabad
1 review
5 of 5 stars Reviewed 3 days ago NEW

This was one of the best hotel ... Really stunning experience. Hotel was perfectly neat and clean, staff was very courteous, friendly and helping. Food was good. Though did not had much of vegetarian choice, but what ever was available was really outstanding. Room were outstanding. Regal Touch. Had all necessary amenities in the room. Hotel ambiance was really marvelous... More 

Review collected in partnership with this hotel

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ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear Viveknm1, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It’s something our Staff takes great pride in, so we value your feedback. Thanks again for staying with us. We hope to see you again soon! Best regards, More 

Amsterdam
Contributor
12 reviews 12 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Stayed here for 4 nights, 3 in a standard room and one on their executive floor, whilst attending an event at the Hilton nearby. Location is fine, on SD's (very busy) Malecon waterfront, adjacent to an (uninteresting) casino and the Sheraton, and 15 minutes by taxi to the old colonial zone. Service is very inconsistent with some friendly and helpful... More 

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ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear Dali2, Best Regards from Hotel Crowne Plaza Santo Domingo!! Thanks a lot for your comments about your recent stay. We would like to offer our sincerest apologies for the problems you encountered at the Hotel. We care about our guests at Crowne Plaza Santo Domingo and will do everything to ensure it does not happen again. We invite you... More 

Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 1 week ago

Went to Santo Domingo on a business trip and stayed at this hotel. To put it simply.... WOW! Great hotel with ample rooms and a great view of the city and ocean. The restaurant was fantastic. Only reason I'm giving it a 4 star is because of a water leak in the ceiling. I reported it in the morning and... More 

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ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear Felipe C, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It’s something our Staff takes great pride in, so we value your feedback. We hope to see you again soon! Best regards, More 

Chicago, Illinois
1 review
2 of 5 stars Reviewed 1 week ago

This was my second time here. I must say I was disappointed with the staff at the front desk and a was given misinformation in regards to my rate. I am an IHG platinum member and was told I would get an upgrade if available. I had two rooms booked and when I got there they said I had the... More 

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ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear Romanr80, Best Regards from Hotel Crowne Plaza Santo Domingo!! Thanks a lot for your comments about your recent stay. We would like to offer our sincerest apologies for the problems you encountered at the Hotel. We care about our guests at Crowne Plaza Santo Domingo and will do everything to ensure it does not happen again. We invite you... More 

Tucson, Arizona
1 review
5 of 5 stars Reviewed 1 week ago

Very comfortable and quite room. Delicious food at the Nabu restaurant and staff is very friendly and attentive to the guest needs. Parking facility was a great choice to have since we rent a vehicule. Definitely will stay at this hotel.

Review collected in partnership with this hotel

Was this review helpful? Yes
ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear Aradanis d, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It’s something our Staff takes great pride in, so we value your feedback. Thanks again for staying with us. We hope to see you again soon! Best regards, More 

San Juan, Puerto Rico
1 review
5 of 5 stars Reviewed 1 week ago

The best Service and attention you could ever have...Best location and impecably clean...For my next trip I would not choose any other hotel...The food is great..accessible taxis and the hotel staff is out of this world

Review collected in partnership with this hotel

Was this review helpful? Yes
ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear Allan179, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It’s something our Staff takes great pride in, so we value your feedback. Thanks again for staying with us. We hope to see you again soon! Best regards, More 

Cincinnati, Ohio
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The rooms, staff, food, location is outstanding. Although primarily a business hotel it is great for a couples weekend also. The pool area and gym are pretty nice. Nabu restaurant is good and other restaurants are within walking distance.

Was this review helpful? Yes
ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear Kyle M, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It’s something our Staff takes great pride in, so we value your feedback. Next time your return to our restaurant, be sure to check out our extensive dessert... More 

Dartmouth, Canada
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

During our tour of Santo Domingo we stopped at the Crowne Plaza for lunch. The views from the restaurant of the sea were amazing. The atmosphere and decor were lovely. We had great service too. The food was delicious as well.

Was this review helpful? Yes
ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear LaurissaM, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It’s something our Staff takes great pride in, so we value your feedback. Thanks again for staying with us. We hope to see you again soon! Best regards, More 

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