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All 75 Santo Domingo hotels

Hotel Crowne Plaza Santo Domingo

4.0 of 5 Hotel   |   Avenida George Washington 218, Santo Domingo 02890, Dominican Republic (Formerly Hotel V Centenario InterContinental)
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Ranked #13 of 75 Hotels in Santo Domingo
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
DLYNCHPR Guaynabo, Puerto Rico
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371 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Guaynabo, Puerto Rico
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

I have been traveling to DR on business for many years. Have tried other hotels in the waterfront area as well as the Colonial Zone... I keep coming back to the service and attention to detail of this hotel. The staff is very attentive and helpful with any particular need. The only thing I would improve is the replacement of... More

Review collected in partnership with this hotel

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ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear DLYNCHPR, Thank you very much for your review . We are so glad you enjoyed your stay with us. Our rooms and our people are what makes Crowne Plaza a wonderful place to be. Forward to welcoming on your next visit to the city of Santo Domingo. Thanks for your observation about the amenities. With his experience we headed... More

Miami Beach, Florida
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Great facilities but more importantly... a remarkable service I recently stayed at this hotel, stayed at one of the executive floors. The room was beautiful but even better was the service. All the team did an outstanding job. From the bell men at the entrance to the GM.

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ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear Kin C, Thank you very much for your review . We are so glad you enjoyed your stay with us. Our rooms and our people are what makes Crowne Plaza a wonderful place to be. Forward to welcoming on your next visit to the city of Santo Domingo. With his experience we headed to become in "Great Hotels Guests... More

1 review
5 of 5 stars Reviewed 1 week ago

Fantastic facility in a great, centric location near many attractions and fantastic restaurants. Staff was superb and room was top notch. Enjoyed some fantastic views from my room. Truly exceeded my expectations!

Review collected in partnership with this hotel

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ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear Ricardo R, Thank you very much for your review . We are so glad you enjoyed your stay with us. Our rooms, our gastronomy and our people is what makes Crowne Plaza a wonderfull place to be. Forward to welcoming on your next visit to the city of Santo Domingo. With his experience we headed to become in "Great... More

1 review
4 of 5 stars Reviewed 1 week ago

I have been going to the V Centenario (now the Crowne Plaza) for quite some time now. I appreciate the upgrades to the hotel, particularly to the windows now providing a lot more noise reduction. Nonetheless is always very welcoming to see the same people who have providing service and a smile over so many years. Thank you to Maria... More

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ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear Juan G, Thank you very much for your review . We are so glad you enjoyed your stay with us. Our rooms, our gastronomy and our people is what makes Crowne Plaza a wonderfull place to be. We will pass your greetings to our Hostess Maria. Forward to welcoming on your next visit to the city of Santo Domingo.... More

Forest Hills, New York
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 1 week ago

When my wife and I arrived at the Crowne Plaza Hotel (formerly known as the (Quinto) V Centenario), we proceeded to the front desk to check in, where we were greeted with friendly smiles by a very pleasant and helpful staff. The hotel is modern and clean, with a number of rooms having full or partial views of the Caribbean... More

Review collected in partnership with this hotel

Was this review helpful? Yes
ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear Robert_B45, Thank you very much for your review . We are so glad you enjoyed your stay with us. Our rooms, our gastronomy and our people is what makes Crowne Plaza a wonderfull place to be. Forward to welcoming on your next visit to the city of Santo Domingo. With his experience we headed to become in "Great Hotels... More

Monterrey, Mexico
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stay in this nice hotel only for one night and it was a good decision to go there. The desk staff was excellent and helped us out from a problem with a rental car scam !!!!!!!!! The rooms a nice and very clean, but the view was not so nice. Also there is a casino inside the hotel...........so the... More

Was this review helpful? Yes 7
ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear Mario V, Thank you very much for your review to our Hotel. We are so glad you enjoyed your stay with us. Our rooms, our view, our gastronomy and our people is what makes Crowne Plaza a wonderfull place to be. We hope to welcome you again in a near future. Best regards, More

Santo Domingo, Dominican Republic
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 2 weeks ago

i had originally called this the best in SD, but a year later and things have gone down hill, cost more for a lesser room then my first visit- and the hassle of even getting the room was the biggest ordeal ever. Dont expect your room to be ready until at least 3pm or later- unless you want to pay... More

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ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear snowbrat85, We appreciate your comments and we apologize for the inconvenients during your stay at the hotel, we regret that you have had uncomfortable situations. We would like to contact you directly, because we will investigate the situation and get more details. Thanks again for your comments and reiterate our order as we can assist you. Sincerely, Venus Balbuena... More

1 review
2 of 5 stars Reviewed 2 weeks ago

This hotel was pretty nice as far as appearances go. I just came back from DR last week and I just wanted to warn ALL - the ATM that is the hotel lobby is a SCAM!!! They have a device that records your ATM card doing into the machine, as well as they are able to see you typing in... More

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ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear VASANA K, Thanks for taking the time to write your comment. We apologize for the situation that was presented to the ATM, it is a embarrasing situation and we know that you have felt really bad. We will investigate with representatives of the Bank that owns the ATM for more details about your case and we seek corrective action... More

Millbrae, California
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I had an unexpected reason to visit the Crowne Plaza - my first hotel did not have Internet BUT it did have bugs! I left it at 3:00 am in the morning and went to the Crowne. My initial reception was not auspicious as the customer service representative told me that they would not let me into a room until... More

Was this review helpful? Yes 1
ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear M_Lynne5080, Thank you very much for your review to our Hotel. We are so glad you enjoyed your stay with us. Our rooms, our view, our gastronomy and our people is what makes Crowne Plaza a wonderfull place to be. We are pleased that this oportunity has been your first experience in our Hotel Crowne Plaza Santo Domingo. We... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The experience was great, the sea view from the balcony of the room is impressive. You can also enjoy a nice view from to the pool, Nabu Restaurant and executive lounge. The food has a great taste and excelent presentation, the staff is very friendly and helpfull. Definitely the Crowne Plaza is the best option to stay in Santo Domingo,... More

Was this review helpful? Yes 1
ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear MARIO S, Thank you very much for your review to our Hotel. We are so glad you enjoyed your stay with us. Our rooms, our view, our gastronomy and our people is what makes Crowne Plaza a wonderfull place to be. Our public areas, rooms, lobby have been renovated to rest and enjoy the customers as well as the... More

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Additional Information about Hotel Crowne Plaza Santo Domingo

Address: Avenida George Washington 218, Santo Domingo 02890, Dominican Republic (Formerly Hotel V Centenario InterContinental)
Phone Number:
Location: Caribbean > Dominican Republic > Santo Domingo Province > Santo Domingo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Crowne Plaza Santo Domingo 4*
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Also Known As:
Intercontinental Santo Domingo
Santo Domingo Intercontinental

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