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All 76 Santo Domingo hotels

Hotel Crowne Plaza Santo Domingo

4.0 of 5 Hotel   |   Avenida George Washington 218, Santo Domingo 02890, Dominican Republic (Formerly Hotel V Centenario InterContinental)
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Hotel Crowne Plaza Santo Domingo
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Ranked #13 of 76 Hotels in Santo Domingo
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 days ago
Maximilian S
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427 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
18 reviews 18 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I've stayed twice. First stay the front desk staff were rude and uncaring. The second warm and receptive. On one occasion I had to stay the entire weekend. I lounged by the pool to my mistake. It must have been the local Dominican Groupon weekend: loud, rude and trashy. There is a casino next door, and my experience is that... More 

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Mumbai
Top Contributor
69 reviews 69 reviews
31 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This is a good hotel situated on the Malecon in Santo Domingo. Stayed at this hotel for more than a week. The stay was very comfortable. However, I have following observations: Checkin = quick and efficient. Location = it is not ideally located as there is nothing much to do nearby except of casino and couple of restaurants. Lobby =... More 

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Freeport, New York
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I tried to stay at this hotel every time I come to Santo Domongo. The hotel is so far one of the best in the country. It is nice, clean and the staff are always very helpfull. The views of the El Malecon is beautifull. I recomend this hotel to anybody traveling to Santo Domingo.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear Alberto C, Thanks for your comments and we appreciated that you spent a great stay at Crowne Plaza Santo Domingo. For our Staff is very important offers a quality service. "Great Hotels Guests Love". Thanks for your preference and we look forward to welcoming you in your next trip to Santo Domingo. Best regards, More 

Weston, Florida
Contributor
19 reviews 19 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Very well situated, rooms are very comfortable and large. Upper floor room had a great view of the water. The restaurant food and service was very good. Breakfast was outstanding. The only concern I had was that the check in and check out process was very slow.

Was this review helpful? Yes 1
ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear Julio2509, Thanks for your comments and we appreciated that you have had a great stay at Crowne Plaza Santo Domingo. For our Staff is very important to bring a professional and courtesy service. When you come back to the hotel, please ask to Front Desk about the IHG Rewards Club, this Loyalty Program is free to Every Guests. Thanks... More 

Hamilton, Bermuda
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have stayed during the past four years. (When it was Intercontinental). The place is great, the people friendly and helpful. Very clean and good food. I know you will enjoy your stay here it is in a great location.

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ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear BdaBod, We appreciated your comments and we love that you have had spent a great stay with us. Thanks for your preference! "Great Hotels Guests Love"! We look forward to welcoming you in your next trip to Santo Domingo City. Kind regards, More 

New York City, New York
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I was very pleased with the service received, everyone was very professional kind and very polite. every time and requested services from the room service, or restaurant , they were very kind and also very fast services were received

Review collected in partnership with this hotel

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ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear Rafael r, We appreciated your comments and we love to know that you have had a great stay at Crowne Plaza Santo Domingo. Thanks for your preference! "Great Hotels Guests Love." Kind regards, More 

New York
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have stayed at this hotel over four different trips to Santo Domingo in the past five years. I returned the fourth and last time when it had changed from the Intercontinental to the Crowne Plaza. The best part of the stay are the wonderful staff. They are kind, energetic, and attentive. Nonetheless, I am sad that it is no... More 

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ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear SamNYC1959, We appreciated your comments and we love that you have had a great stay at Crowne Plaza Santo Domingo. For our Staff is very important offer a quality service. Thanks for your preference!. "Great Hotels Guests Love". Kind regards, More 

Wesley Chapel, Florida
Senior Contributor
40 reviews 40 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The Renaissance was under renovation so we selected this hotel based on reviews and the brand. The best part was the night door staff who were very friendly and service minded getting you a taxi to where you needed and giving good restaurant recommendations. Nobu is a good restaurant and the breakfast there is good and the staff there are... More 

Was this review helpful? Yes 1
ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear 320susane, After all we appreciated that you have took the time to describe in details your stay at Crowne Plaza Santo Domingo Hotel. For our Staff, the most important is offer a quality services with a professional profile and we take care to our guests all the time. We ensure to pass your observations about your service in your... More 

Sunny Isles, Florida, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just getting into the hotel lobby you can sense the excellent service that is being rendered through all the areas. Personnel that is fully trained to do what the customers like most "service with a big smile". One big mention to Maria the happy restaurant attendant who makes customers feel great advising about different food options.

Was this review helpful? Yes 2
ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear Roland E, Thanks for your comments and we love it to know that you have had a great stay at Crowne Plaza Santo Domingo Hotel. We ensure to pass your regards to Mrs. Maria, our Hostess of Nabu 's Restaurant. Thanks for your preference and we look forward to welcoming you in your next time in Santo Domingo City.... More 

Santo Domingo, Dominican Republic
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 of 5 stars Reviewed 4 weeks ago

I've stayed at this hotel for years, experience different staff but my last visit, and I mean my last stay was my worst stay I've used points and even paid for 1 night. I was given a room with a pass through door between 2 rooms and my neighbors were loud all night my 1st night. Thinking it was me... More 

Was this review helpful? Yes
ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear Tfmcbri, Thanks for your comments and we appreciated your observations. We will to investigating the situations. You can contact us by email and we ensure that we are going to follow-on your case. Sincerely, Venus Balbuena Public Relations Manager venus.balbuena@ihg.com More 

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Additional Information about Hotel Crowne Plaza Santo Domingo

Address: Avenida George Washington 218, Santo Domingo 02890, Dominican Republic (Formerly Hotel V Centenario InterContinental)
Phone Number:
Location: Caribbean > Dominican Republic > Santo Domingo Province > Santo Domingo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Crowne Plaza Santo Domingo 4*
Number of rooms: 196
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Also Known As:
Intercontinental Santo Domingo
Santo Domingo Intercontinental
Hotel Style:
#2 Family Hotel in Santo Domingo
#3 Casino Hotel in Santo Domingo
#4 Luxury Hotel in Santo Domingo
#4 Romantic Hotel in Santo Domingo
#5 Spa Hotel in Santo Domingo
#7 Business Hotel in Santo Domingo

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