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All 75 Santo Domingo hotels

Hotel Crowne Plaza Santo Domingo

4.0 of 5 Hotel   |   Avenida George Washington 218, Santo Domingo 02890, Dominican Republic (Formerly Hotel V Centenario InterContinental)
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Hotel Crowne Plaza Santo Domingo
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Ranked #13 of 75 Hotels in Santo Domingo
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
Ainsley M Port of Spain, Trinidad
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387 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Port of Spain, Trinidad
1 review
4 of 5 stars Reviewed 3 days ago NEW

I stayed at this hotel on 3 separate occasions when I travelled on business and I must admit that the service at the NABU Restaurant was excellent from the moment you walk through the door up until you leave. Special Thanks to Florelys De Leon Cordero at the reception desk of the restaurant, friendly, very professional and helpful in assisting.... More

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Copenhagen, Denmark
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

I stayed in this hotel for three nights. I found the facilities nice and clean, and the staff was very friendly and helpful. I was inquiring in the reception about transport, tours and attractions and they gave me some good advice. The wi-fi in the room was a bit slow, but other places in the hotel the connection was fine,... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear Tine S, We appreciate your comments and it is very important to us that you had a memorable experience at the hotel . Our rooms, ours service and our people are what makes Crowne Plaza a wonderful place to be. See you in your next time in Santo Domingo and thank your for your preference!! Best regards, More

Austin, Texas
Senior Contributor
42 reviews 42 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The hotel is recently remodeled. Lobby, restaurants, workout facilities, pool area, guest rooms - all quite lovely. The front desk and bell man stands all well staffed and ready to assist you whenever needed. The front desk agents helped us multiple times with converting dollars, making change or trying to arrange tours for sight seeing trips. The bell men always... More

Was this review helpful? Yes 1
ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear Jack J, We appreciate your comments and it is very important to us that you had a memorable experience at the hotel . We will be sure to pass your words to our Staff and with your experience, we headed to become in "Great Hotels Guests Love". Our rooms, ours service and our people are what makes Crowne Plaza... More

Bolivia
Top Contributor
69 reviews 69 reviews
48 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed in this hotel some years ago when it was under the Intercontinental brand. Now, although the name has changed, service is still up to the level one would expect. Except the check-in process which for some reason takes too long (over 10 min!), all the rest, is fine. Rooms are large, the ones in the Executive floors have a... More

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ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear Arturo65, We appreciate your comments and it is very important to us that you had a memorable experience at the hotel . Regarding your observations about of Check -In, we are going to investigate the reason of the delay, because our Front Desk's Receptionists are trained to provide an efficient and quick service. For all members of IHG Rewards... More

1 review
5 of 5 stars Reviewed 1 week ago NEW

Great food, very professional staff, very clean rooms! I really love the staying!! Highly recommended!!!! Thanks for all the great attentions! I definetly go back there. Close to everything in the city.

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ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear Adela Q, Thank you very much for your review . We are so glad that you have enjoyed your stay with us. We will be sure to pass your words to our Staff and with your experience, we headed to become in "Great Hotels Guests Love". See you soon in your next visit to Santo Domingo!! Best regards, More

1 review
5 of 5 stars Reviewed 1 week ago

I would like to thank the entire hotel staff for making me feel so at home during my visit there. A special thanks to your Director of Marketing and Sales. Your recommendations of where to visit in your country was spot on....I'm overwhelmed with the beauty of this country and it's people. "I'm in love with the Republic of Dominica".

Was this review helpful? Yes
ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear Cliff B, Thank you very much for your review . We are so glad you enjoyed your stay with us. We will be sure to pass your words to our Director of Marketing an Sales, Mr. Carvajal. We love to hear that your experience was memorable, our rooms, ours service and our people are what makes Crowne Plaza a... More

New Jersey
1 review
5 of 5 stars Reviewed 1 week ago

Love love this hotel! The rooms are clean, spacious and the service is outstanding!! Everybody is so friendly, professional and helpful. And the view...AMAZING! Will not stay anywhere else and will highly recommend!! Thank you so much for all the attentions!

Review collected in partnership with this hotel

Was this review helpful? Yes
ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear Rossy S, Thank you very much for your review . We are so glad you enjoyed your stay with us. We love to hear that your experience was memorable, our rooms, ours service and our people are what makes Crowne Plaza a wonderful place to be. Our view of the pool is one of the best in the City.... More

Chicago, Illinois
2 reviews
4 of 5 stars Reviewed 2 weeks ago

The hotel GM Mr Carvajal is an excellent host and ambassador for the finer side of DR restaurants , historical sites & the engaging personality of Dominican people. The hotel staff are great and very friendly.

Was this review helpful? Yes
ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear RKM101, Thank you very much for your review . We are so glad you enjoyed your stay with us. We will be sure to pass your words to Mr. Carvajal. We love to hear that your experience was memorable, our rooms, ours service and our people are what makes Crowne Plaza a wonderful place to be. With this experience... More

Sosua, Dominican Republic
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Had to go to Santo Domingo for paper renovation, so I stayed here. Room on 11th floor...I am not a friend of height, but its the only floor for smoking allowed.... beautiful furnished room, spacious, comfortable, clean!!! and what a view! I even sat outside on the balcony overlooking the Malecon and the ocean. 6.30am I took pictures from an... More

Was this review helpful? Yes
ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear Andreathumeyer, Thank you very much for your review . We are so glad you enjoyed your stay with us. We appreciate all the photos that you shared about your stay at the hotel. We love to hear that your experience was memorable and the view of the pool is one of the best in town. Our rooms, ours service... More

Guaynabo, Puerto Rico
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

I have been traveling to DR on business for many years. Have tried other hotels in the waterfront area as well as the Colonial Zone... I keep coming back to the service and attention to detail of this hotel. The staff is very attentive and helpful with any particular need. The only thing I would improve is the replacement of... More

Review collected in partnership with this hotel

Was this review helpful? Yes
ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear DLYNCHPR, Thank you very much for your review . We are so glad you enjoyed your stay with us. Our rooms and our people are what makes Crowne Plaza a wonderful place to be. Forward to welcoming on your next visit to the city of Santo Domingo. Thanks for your observation about the amenities. With his experience we headed... More

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Additional Information about Hotel Crowne Plaza Santo Domingo

Address: Avenida George Washington 218, Santo Domingo 02890, Dominican Republic (Formerly Hotel V Centenario InterContinental)
Phone Number:
Location: Caribbean > Dominican Republic > Santo Domingo Province > Santo Domingo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Crowne Plaza Santo Domingo 4*
Number of rooms: 196
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Also Known As:
Intercontinental Santo Domingo
Santo Domingo Intercontinental

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