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All 75 Santo Domingo hotels

Hotel Crowne Plaza Santo Domingo

4.0 of 5 Hotel   |   Avenida George Washington 218, Santo Domingo 02890, Dominican Republic (Formerly Hotel V Centenario InterContinental)
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Hotel Crowne Plaza Santo Domingo
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Ranked #13 of 75 Hotels in Santo Domingo
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Steve M Santo Domingo, Dominican Republic
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396 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Santo Domingo, Dominican Republic
Reviewer
5 reviews 5 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

I recently held a corporate event here. The staff I liaised with before the event were friendly and professional, on on the day the event went perfectly. The catering was good value and exactly what I requested. All round a good experience. I will use this hotel again and can recommend it to others.

Was this review helpful? Yes 1
ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear Steve M, We appreciate your comments and it is very important to us that you had a memorable experience at the hotel . Our rooms, service and our people are what makes Crowne Plaza a wonderful place to be and our view of the pool is one of the best in the City. We look forward to welcoming you... More

Miami, Florida
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed for 3 nights at the beginning of this week and have found my new favorite hotel in the city. The property has been recently renovated and looks great! I was treated like I was part of a family and genuinely felt welcome by all of the staff. The gym and the pool are great, and the club lounge... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear Jeeping_in_MIA, We appreciate your comments and it is very important to us that you had a memorable experience at the hotel . Our rooms, service and our people are what makes Crowne Plaza a wonderful place to be and our view of the pool is one of the best in the City. We look forward to welcoming you in... More

Port of Spain, Trinidad
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed in the Crowne Plaza for 5 nights on business. Very nicely finished and very clean rooms, and a good standard all around. The views are very pleasant and from my room i got some special sunrises. Breakfast in the restaurant is of a high standard. I also ate dinner in the restaurant and the for was great and the... More

Was this review helpful? Yes
ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear grahamstansfieldking, We appreciate your comments and it is very important to us that you had a memorable experience at the hotel . Our rooms, service and our people are what makes Crowne Plaza a wonderful place to be. We look forward to welcoming you in your next trip to Santo Domingo. Thank your for your preference!! "Great Hotels Guests... More

Montego Bay, Jamaica
1 review
4 of 5 stars Reviewed 1 week ago

My second time here. First time 1 week this time 3 weeks. Rooms are nice and clean. ideally located in the Malecon area with parks and walking/running paths across the street. Staff is nice and friendly especially the young lady in the restaurant Nabu, Florelys De Leon who was quite friendly and professional. Free wifi is a definite plus. Would... More

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ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear Jamcanman, We appreciate your comments and it is very important to us that you had a memorable experience at the hotel . We will be sure to pass your words to Ms. Florelys de Leon and with your experience at Nabu Restaurant, Our rooms, service and our people are what makes Crowne Plaza a wonderful place to be. We... More

Port of Spain, Trinidad
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I stayed at this hotel on 3 separate occasions when I travelled on business and I must admit that the service at the NABU Restaurant was excellent from the moment you walk through the door up until you leave. Special Thanks to Florelys De Leon Cordero at the reception desk of the restaurant, friendly, very professional and helpful in assisting.... More

Was this review helpful? Yes 1
ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear Ainsley M, We appreciate your comments and it is very important to us that you had a memorable experience at the hotel . We will be sure to pass your words to Mrs. Florelys de Leon and with your experience, we headed to become in "Great Hotels Guests Love". Thank your for your preference!! Best regards, More

Copenhagen, Denmark
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I stayed in this hotel for three nights. I found the facilities nice and clean, and the staff was very friendly and helpful. I was inquiring in the reception about transport, tours and attractions and they gave me some good advice. The wi-fi in the room was a bit slow, but other places in the hotel the connection was fine,... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear Tine S, We appreciate your comments and it is very important to us that you had a memorable experience at the hotel . Our rooms, ours service and our people are what makes Crowne Plaza a wonderful place to be. See you in your next time in Santo Domingo and thank your for your preference!! Best regards, More

Austin, Texas
Senior Contributor
42 reviews 42 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is recently remodeled. Lobby, restaurants, workout facilities, pool area, guest rooms - all quite lovely. The front desk and bell man stands all well staffed and ready to assist you whenever needed. The front desk agents helped us multiple times with converting dollars, making change or trying to arrange tours for sight seeing trips. The bell men always... More

Was this review helpful? Yes 1
ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear Jack J, We appreciate your comments and it is very important to us that you had a memorable experience at the hotel . We will be sure to pass your words to our Staff and with your experience, we headed to become in "Great Hotels Guests Love". Our rooms, ours service and our people are what makes Crowne Plaza... More

Bolivia
Top Contributor
69 reviews 69 reviews
48 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed in this hotel some years ago when it was under the Intercontinental brand. Now, although the name has changed, service is still up to the level one would expect. Except the check-in process which for some reason takes too long (over 10 min!), all the rest, is fine. Rooms are large, the ones in the Executive floors have a... More

Was this review helpful? Yes
ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear Arturo65, We appreciate your comments and it is very important to us that you had a memorable experience at the hotel . Regarding your observations about of Check -In, we are going to investigate the reason of the delay, because our Front Desk's Receptionists are trained to provide an efficient and quick service. For all members of IHG Rewards... More

1 review
5 of 5 stars Reviewed 2 weeks ago

Great food, very professional staff, very clean rooms! I really love the staying!! Highly recommended!!!! Thanks for all the great attentions! I definetly go back there. Close to everything in the city.

Was this review helpful? Yes
ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear Adela Q, Thank you very much for your review . We are so glad that you have enjoyed your stay with us. We will be sure to pass your words to our Staff and with your experience, we headed to become in "Great Hotels Guests Love". See you soon in your next visit to Santo Domingo!! Best regards, More

1 review
5 of 5 stars Reviewed 3 weeks ago

I would like to thank the entire hotel staff for making me feel so at home during my visit there. A special thanks to your Director of Marketing and Sales. Your recommendations of where to visit in your country was spot on....I'm overwhelmed with the beauty of this country and it's people. "I'm in love with the Republic of Dominica".

Was this review helpful? Yes
ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear Cliff B, Thank you very much for your review . We are so glad you enjoyed your stay with us. We will be sure to pass your words to our Director of Marketing an Sales, Mr. Carvajal. We love to hear that your experience was memorable, our rooms, ours service and our people are what makes Crowne Plaza a... More

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Additional Information about Hotel Crowne Plaza Santo Domingo

Address: Avenida George Washington 218, Santo Domingo 02890, Dominican Republic (Formerly Hotel V Centenario InterContinental)
Phone Number:
Location: Caribbean > Dominican Republic > Santo Domingo Province > Santo Domingo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Crowne Plaza Santo Domingo 4*
Number of rooms: 196
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Also Known As:
Intercontinental Santo Domingo
Santo Domingo Intercontinental

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