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Hotel Crowne Plaza Santo Domingo

4.0 of 5 Avenida George Washington 218, Santo Domingo 02890, Dominican Republic (Formerly Hotel V Centenario InterContinental)
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Certificate of Excellence 2014
Hotel Crowne Plaza Santo Domingo
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Hotel Crowne Plaza Santo Domingo
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467 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Contributor
12 reviews 12 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The room standard was good as there was lots of toiletries, towels, ironing board, coffee maker, executive table, chaise lounge, etc. available. I was located on the 5th floor and the view of the ocean was great. But I don't think many people visit that part of the beach, and if you need anything at all then you will have... More 

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ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear RodrigoZepeda, Best Regards from Hotel Crowne Plaza Santo Domingo!! Thanks a lot for your comments. We would like to offer our sincerest apologies for your observations about quality service. In reference to the US$30.00 dollar is very important that you know that this extra charge is appropriate in these cases, as for it's part of our policy of admission... More 

Sosua, Dominican Republic
1 review
5 of 5 stars Reviewed 1 week ago

The staff was very polite and attentive. From the check in process to the checkout process, the wait times on either end was very short. The overall hotel was very clean and the room in immaculate condition. I would definitely suggest this hotel for someone travelling to Santo Domingo.

Review collected in partnership with this hotel

Was this review helpful? Yes
ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear Doc1234562009, Thanks for your review and we love that you spent a great stay at the hotel. For our Staff is very important to bring a quality and professional service. We look forward to welcoming you in your next trip to Historical and Cultural Santo Domingo City. Thanks for your preference! "Great Hotels Guests Love". Best regards, More 

Miami, Florida
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Just stayed for 3 nights and cannot complain at all, service in this hotel is the best ever! We had an inconvenience issue with the trip arrangements and staff was able to accommodate promptly, always with a smile and good attitude. This is our first time in DR and would recommend this hotel to anyone who wants an excellent service.... More 

Was this review helpful? Yes 1
ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear Marcia T, Thanks for your review and we love that you spent a great stay at the hotel. For our Staff is very important to bring a quality and professional service. We look forward to welcoming you in your next trip to Historical and Cultural Santo Domingo City. Thanks for your preference! "Great Hotels Guests Love". Best regards, More 

Houston, Texas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My first few days in Santo Domingo were at Crowne Plaza and overall had a wonderful experience. Had the opportunity to dine in the restaurant and the food was excellent, the staff was accomodating to me and any guest I had visit with me. All the rooms have excellent wifi (free i might add) not like other four star hotels... More 

Review collected in partnership with this hotel

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ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear JoseMambo, Thanks for your review and we love that you spent a great stay at the hotel. For our Staff is very important to bring a quality and professional service. We are pleased with the details that you describe, because really we are committed to create "Great Hotels Guests Love." We look forward to welcoming you in your next... More 

Palm Beach Gardens, Florida
Top Contributor
89 reviews 89 reviews
7 hotel reviews
66 helpful votes 66 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I stayed there 3 months ago again in a business trip, my first experience was great, but this time it was one of the worse experiences you can have in a hotel: First of all i told MANY TIMES that i needed good Wi-Fi connection on my room ( last time was excellent ) connection this time was AWFUL, was... More 

Was this review helpful? Yes 1
ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear John G, Best Regards from Hotel Crowne Plaza Santo Domingo!! Thanks a lot for your comments about your recent stay. We would like to offer our sincerest apologies for the problems you encountered at the Hotel. We understand your concern about the internet service in your room and your comments about the food quality. In reference to the Internet... More 

Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

I stayed here for a week on a work trip. I had a lovely room overlooking the sea front and the location is good - about 15-20 mins walk to the very pretty old city for nice (but rather expensive) restaurants. On the downside there was no complimentary water in the rooms - you had to order (and pay) for... More 

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ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear Nomadglobal12, Thanks for your review and we love that you spent a great stay at the hotel. For our Staff is very important to bring a quality and professional service. About your considerations of tax 28%, is very important to notified you that this a legal charge for Dominican Republic. We look forward to welcoming you in your next... More 

Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We got the room we wanted/needed and it was great. Staff are always helpful everywhere. Especially great is the room service that we relied on this trip. From the phone call, to the delivery/deliverer and food. All great. They should adjust the cost of bottle water somehow. We paid $US 16.00 for 6 bottles of water or about $US2.70 each... More 

Was this review helpful? Yes 2
ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear BobhuntDR, Thanks for your review and we love that you spent a great stay at the hotel. For our Staff is very important to bring a quality and professional service. We appreciated your observations about the bottles of water an slot machine. We look forward to welcoming you in your next trip to Historical and Cultural Santo Domingo City.... More 

Miami, Florida
2 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I recently stayed at the Crown Plaza in Santo Domingo on business. This was my third stay at the hotel within the last year. As always, I was very satisfied with my stay. My room was clean & spacious. The staff was very friendly & cordial. Good value for the price.

Was this review helpful? Yes
ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear Mannyp, Thanks for your review and we love that you spent a great stay at the hotel. For our Staff is very important to bring a quality and professional service. We look forward to welcoming you in your next trip to Historical and Cultural Santo Domingo City. Thanks for your preference! "Great Hotels Guests Love". Best regards, More 

Brooklyn Center, Minnesota
1 review
5 of 5 stars Reviewed 4 weeks ago

overall I am happy with this hotel and have been staying here even before upgrade to Crowne Plaza. Staff is friendly and accommodating. parking is very convenient. Hotel lobby is good for meeting customers/clients etc.

Review collected in partnership with this hotel

Was this review helpful? Yes
ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear Binyog, Thanks for your review and we love that you spent a great stay at the hotel. For our Staff is very important to bring a quality and professional service. We look forward to welcoming you in your next trip to Historical and Cultural Santo Domingo City. Thanks for your preference! "Great Hotels Guests Love". Best regards, More 

Boston, Massachusetts
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 20, 2015

Stayed two weekend nights to explore the Colonial Zone and experience Santo Domingo nightlife. Worked out great. Perfect location, very convenient. Staff was very helpful. Room was comfortable and clean. Breakfast was nice.

Review collected in partnership with this hotel

Was this review helpful? Yes
ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear MarkZen, Thanks for your review and we love that you spent a great stay at the hotel. For our Staff is very important to bring a quality and professional service. We look forward to welcoming you in your next trip to Historical and Cultural Santo Domingo City. Thanks for your preference! "Great Hotels Guests Love". Best regards, More 

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Additional Information about Hotel Crowne Plaza Santo Domingo

Address: Avenida George Washington 218, Santo Domingo 02890, Dominican Republic (Formerly Hotel V Centenario InterContinental)
Phone Number:
Location: Caribbean > Dominican Republic > Santo Domingo Province > Santo Domingo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Crowne Plaza Santo Domingo 4*
Number of rooms: 196
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Also Known As:
Intercontinental Santo Domingo
Santo Domingo Intercontinental
Hotel Style:
#3 Family Hotel in Santo Domingo
#3 Casino Hotel in Santo Domingo
#4 Luxury Hotel in Santo Domingo
#5 Spa Hotel in Santo Domingo
#7 Business Hotel in Santo Domingo
#7 Romantic Hotel in Santo Domingo

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