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Hotel Crowne Plaza Santo Domingo

Certificate of Excellence
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Avenida George Washington 218, Santo Domingo 02890, Dominican Republic (Formerly Hotel V Centenario InterContinental)
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Hotel Crowne Plaza Santo Domingo
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Hotel Crowne Plaza Santo Domingo
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490 reviews from our community

Traveler rating
    223
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    69
    28
    13
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (110)
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    (490)
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    (128)
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Pompano Beach, Florida
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Staying at the Crowne Plaza while my wife is working in Santo Domingo for the week. I have to say that I was nicely surprised about the quality of this hotel. The lobby is exactly as in the pictures on the hotel website. Hallways and rooms appear to have been recently renovated. The swimming pool and gym are superb. The... More 

Was this review helpful? Yes
ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear Real B, Thanks for your review and we love that you spent a great stay at the hotel. For our Staff is very important to bring a quality and professional service. Thanks for your preference! "Great Hotels Guests Love". We look forward to welcoming you in your next trip to Historical and Cultural Santo Domingo City. Best regards, More 

Jacksonville, Florida
Senior Contributor
48 reviews 48 reviews
16 hotel reviews
101 helpful votes 101 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is the 2nd time in 2 months that I have stayed at this hotel. While there are many other fine hotels in the area, I found that the Crowne Plaza offers the best over-all standards that I am looking for at the best price. First, the employees are magnificent. The front desk had patience with my poor Spanish and... More 

Was this review helpful? Yes 3
ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear Tacoma1980, Thanks for your review and we love that you spent a great stay at the hotel. For our Staff is very important to bring a quality and professional service. Thanks for your preference! "Great Hotels Guests Love". In relation to taxi services, we are pleased that you could get other options that could spend better your budget and... More 

1 review
4 of 5 stars Reviewed 1 week ago NEW

I do like having the opportunity to stay in that Hotel even only one day. That was great to meet these very kind guys at the reception with their sincere smile and attention to explain in spanish, english and french. Also, I could enjoy the room I had. The one thing I didn't like it was that guests have too... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear Carl-Henry P, Thanks for your review and we love that you spent a great stay at the hotel. For our Staff is very important to bring a quality and professional service. Thanks for your preference! "Great Hotels Guests Love". We look forward to welcoming you in your next trip to Historical and Cultural Santo Domingo City. Best regards, More 

Cape Girardeau
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago NEW

Just stayed a week at the Crowne Plaza in Santo Domingo and had a great stay. It's very clean, a very friendly staff, and a great breakfast buffet. Loved having the casino attached to the hotel. I would definitely consider staying here again in the future.

Review collected in partnership with this hotel

Was this review helpful? Yes
ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear Kim H, Thanks for your review and we love that you spent a great stay at the hotel. For our Staff is very important to bring a quality and professional service. Thanks for your preference! "Great Hotels Guests Love". We look forward to welcoming you in your next trip to Historical and Cultural Santo Domingo City. Best regards, More 

Santo Domingo, Dominican Republic
1 review
5 of 5 stars Reviewed 1 week ago

I had a meeting in one of their meeting rooms. Very good looking place, clean and quiet. The pool area looks really nice and the restaurant inside seemed very good with a fine menu (Unfortunately I couldn't eat there but would've like it). Would definitely stay one day.

Was this review helpful? Yes
ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear NicanorRosario, Thanks for your review and we love that you spent a great stay at the hotel. For our Staff is very important to bring a quality and professional service. Thanks for your preference! "Great Hotels Guests Love". We look forward to welcoming you in your next trip to Historical and Cultural Santo Domingo City. Best regards, More 

HIRAM
Contributor
13 reviews 13 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

Our checked in was smooth. We lodged at the club level I like the view. Henry at the club lounge is super. He speaks good English and makes sure we were pleased beyond our expectation. We will surely be back

Was this review helpful? Yes
ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear ISSAC E, Thanks for your review and we love that you spent a great stay at the hotel. For our Staff is very important to bring a quality and professional service. Thanks for your preference! "Great Hotels Guests Love". We look forward to welcoming you in your next trip to Historical and Cultural Santo Domingo City. Best regards, More 

Upper Arlington, Ohio
Top Contributor
103 reviews 103 reviews
47 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 1 week ago

If I could give the hotel three and a half stars I would - overall this is not a bad hotel. The rooms are clean, and the small balconies are nice. I had an upgrade to a two-room suite with a large living room and a separate bedroom and large bathroom with tub and shower. There is a nice executive... More 

Was this review helpful? Yes
ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear 43220, Best Regards from Hotel Crowne Plaza Santo Domingo!! Thanks a lot for your comments about your recent stay. We would like to offer our sincerest apologies for the problems you encountered at the Hotel. We understand your concern about the internet service in your room and your comments about the food quality. In reference to the Internet Service,... More 

Contributor
20 reviews 20 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a very nice facility with good service. If you like experiencing a little of the local culture, it's especially well situated -- on Avenida George Washington -- near Plaza Juan Baron. This area becomes a madhouse every Friday, Saturday and Sunday night when hoards of local families park their cars on the surrounding sidewalks, and walk to one... More 

Was this review helpful? Yes 1
ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear James F N, Thanks for your review and we love that you spent a great stay at the hotel. For our Staff is very important to bring a quality and professional service. Thanks for your preference and being part of IHG Family! "Great Hotels Guests Love". We look forward to welcoming you in your next trip to Historical and... More 

Washington DC, District of Columbia
Senior Contributor
42 reviews 42 reviews
24 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed March 19, 2015

Great hotel and perfect, sea-front views! Stayed here for work for an extended stay and the staff were wonderful and welcoming. The rooms had great views, there was a nice patio area, great breakfast spread. Would definitely recommend staying here and look forward to doing so again.

Was this review helpful? Yes 3
ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear S R, Thanks for your review and we love that you spent a great stay at the hotel. For our Staff is very important to bring a quality and professional service. Thanks for your preference and being part of IHG Family! "Great Hotels Guests Love". We look forward to welcoming you in your next trip to Historical and Cultural... More 

west yorks
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 19, 2015

I am IHG Platinum and am loyal to the brand. However. I stayed here on a business trip (all males). My experience was that the hotel was very good from the doorman, concierge, check in, room, right through to the club lounge. I am traveling to Santo Domingo again this April, this time its a leisure trip prior to a... More 

Was this review helpful? Yes 2
ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear Callyx, Thanks for your review and we love that you spent a great stay at the hotel. For our Staff is very important to bring a quality and professional service. In reference to the treatment by men will talk to the manager of Front Desk, so that this situation does not happen again. Thanks for your preference and being... More 

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