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Hotel Crowne Plaza Santo Domingo

Certificate of Excellence
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Avenida George Washington 218, Santo Domingo 02890, Dominican Republic (Formerly Hotel V Centenario InterContinental)
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Hotel Crowne Plaza Santo Domingo
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Hotel Crowne Plaza Santo Domingo
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484 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (110)
Date | Rating
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  • Portuguese first
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  • All months
    (484)
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    (122)
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    (129)
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1 review
4 of 5 stars Reviewed yesterday NEW

I do like having the opportunity to stay in that Hotel even only one day. That was great to meet these very kind guys at the reception with their sincere smile and attention to explain in spanish, english and french. Also, I could enjoy the room I had. The one thing I didn't like it was that guests have too... More 

Review collected in partnership with this hotel

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Cape Girardeau
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed yesterday NEW

Just stayed a week at the Crowne Plaza in Santo Domingo and had a great stay. It's very clean, a very friendly staff, and a great breakfast buffet. Loved having the casino attached to the hotel. I would definitely consider staying here again in the future.

Review collected in partnership with this hotel

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HIRAM
Contributor
13 reviews 13 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Our checked in was smooth. We lodged at the club level I like the view. Henry at the club lounge is super. He speaks good English and makes sure we were pleased beyond our expectation. We will surely be back

Was this review helpful? Yes
ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear ISSAC E, Thanks for your review and we love that you spent a great stay at the hotel. For our Staff is very important to bring a quality and professional service. Thanks for your preference! "Great Hotels Guests Love". We look forward to welcoming you in your next trip to Historical and Cultural Santo Domingo City. Best regards, More 

Upper Arlington, Ohio
Top Contributor
103 reviews 103 reviews
47 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

If I could give the hotel three and a half stars I would - overall this is not a bad hotel. The rooms are clean, and the small balconies are nice. I had an upgrade to a two-room suite with a large living room and a separate bedroom and large bathroom with tub and shower. There is a nice executive... More 

Was this review helpful? Yes
ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear 43220, Best Regards from Hotel Crowne Plaza Santo Domingo!! Thanks a lot for your comments about your recent stay. We would like to offer our sincerest apologies for the problems you encountered at the Hotel. We understand your concern about the internet service in your room and your comments about the food quality. In reference to the Internet Service,... More 

Contributor
18 reviews 18 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a very nice facility with good service. If you like experiencing a little of the local culture, it's especially well situated -- on Avenida George Washington -- near Plaza Juan Baron. This area becomes a madhouse every Friday, Saturday and Sunday night when hoards of local families park their cars on the surrounding sidewalks, and walk to one... More 

Was this review helpful? Yes 1
ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear James F N, Thanks for your review and we love that you spent a great stay at the hotel. For our Staff is very important to bring a quality and professional service. Thanks for your preference and being part of IHG Family! "Great Hotels Guests Love". We look forward to welcoming you in your next trip to Historical and... More 

Washington DC, District of Columbia
Senior Contributor
42 reviews 42 reviews
24 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Great hotel and perfect, sea-front views! Stayed here for work for an extended stay and the staff were wonderful and welcoming. The rooms had great views, there was a nice patio area, great breakfast spread. Would definitely recommend staying here and look forward to doing so again.

Was this review helpful? Yes 3
ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear S R, Thanks for your review and we love that you spent a great stay at the hotel. For our Staff is very important to bring a quality and professional service. Thanks for your preference and being part of IHG Family! "Great Hotels Guests Love". We look forward to welcoming you in your next trip to Historical and Cultural... More 

west yorks
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I am IHG Platinum and am loyal to the brand. However. I stayed here on a business trip (all males). My experience was that the hotel was very good from the doorman, concierge, check in, room, right through to the club lounge. I am traveling to Santo Domingo again this April, this time its a leisure trip prior to a... More 

Was this review helpful? Yes 2
ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear Callyx, Thanks for your review and we love that you spent a great stay at the hotel. For our Staff is very important to bring a quality and professional service. In reference to the treatment by men will talk to the manager of Front Desk, so that this situation does not happen again. Thanks for your preference and being... More 

Los Angeles, California
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My friend and I decided to book a one night's stay here after spending the weekend in Puerto Plata, Sosua and Cabarete. We had rented a car and drove up north but our flight back to Los Angeles left early afternoon out of SDQ the next day. Though I really enjoyed staying with the locals for most of my trip,... More 

Was this review helpful? Yes 2
ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear SongbirdLA, Thanks for your review and we love that you spent a great stay at the hotel. For our Staff is very important to bring a quality and professional service. Thanks for your preference and being part of IHG Family! "Great Hotels Guests Love". We look forward to welcoming you in your next trip to Historical and Cultural Santo... More 

thunder bay
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 5 weeks ago

a very nice clean, bright hotel. up to western standards. Very good breakfast buffet included with your stay. rooms comfortable, modern. Pool area very nice. Location on the malecon, short walk to the edge of the zona colonial, but a little far if you want to experience that area. Seemed to be mostly business travellers at the time we were... More 

Was this review helpful? Yes
ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear Sunandsandseeker, Thanks for your comments. We love that you spent a great stay at he Crowne Plaza Santo Domingo.For our Staff is very important to offer a great quality and professional service. We look forward to welcoming you in your next trip to Santo Domingo City. Thanks for your preference and being part of IHG Family! Best regards, More 

Saint John's, Saint John, Antigua
Contributor
15 reviews 15 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 16, 2015

The room was modern and very tasteful. The rest of the hotel was clean and beautiful also. I received excellent service. The restaurant could have had more options for dinner and the waiters though pleasant spoke limited English. Overall, a great experience and I would definitely go back.

Was this review helpful? Yes
ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear Koren N, Thanks for your comments. We love that you spent a great stay at he Crowne Plaza Santo Domingo.For our Staff is very important to offer a great quality and professional service. We look forward to welcoming you in your next trip to Santo Domingo City. Thanks for your preference and being part of IHG Family! Best regards, More 

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