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All 76 Santo Domingo hotels

Hotel Crowne Plaza Santo Domingo

4.0 of 5 Hotel   |   Avenida George Washington 218, Santo Domingo 02890, Dominican Republic (Formerly Hotel V Centenario InterContinental)
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Ranked #12 of 76 Hotels in Santo Domingo
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Bonnie W Provo
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414 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Santo Domingo, Dominican Republic
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 of 5 stars Reviewed yesterday NEW

I've stayed at this hotel for years, experience different staff but my last visit, and I mean my last stay was my worst stay I've used points and even paid for 1 night. I was given a room with a pass through door between 2 rooms and my neighbors were loud all night my 1st night. Thinking it was me... More

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Provo
1 review
5 of 5 stars Reviewed yesterday NEW

I couldn't have asked for a more beautiful, relaxing property experience. The staff is very knowledgeable and they couldn't have been more warmly welcoming. The pool is very beautiful and our rooms were exquisite. We were delighted and surprised at the full breakfast served every morning with fresh fruit, pastries, eggs etc. This hotel would be a five star hotel... More

Was this review helpful? Yes 1
Fort Collins, Colorado
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

This hotel was beautiful, clean, and conveniently located near the colonial district. The pool area had an amazing ocean view and the gym was nicely appointed. All of the staff we came into contact with were helpful and very polite. The hotel restaurant, Nabu, was also very beautiful with delicious food. We had an excellent stay from beginning to end... More

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

This hotel is far and above the best hotel in Santo Domingo. ALL of the staff we came into contact with were very hospitable. Also, the rooms are very clean and tidy and the location is very convenient. We are sure to return to this Crowne Plaza anytime we are in Santo Domingo. One personal note, I can't recall the... More

Was this review helpful? Yes 2
Conroe, Texas
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This was my second stay this year at the Crowne Plaza Santo Domingo. This hotel is situated close to the Colonial Area of Santo Domingo. Rooms have wonderful sea views. I found the bell boys and cleaning staff to be the best. Had some minor incidents: Non working a/c and telephone which forced me to change rooms. New room still... More

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Brooklyn, New York
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

My first trip to beautiful Santo Domingo was excellent because of the Hotel Crowne Plaza. My room was spacious and clean, the breakfast and service at Nabu was top notch. The buffet was well stocked and full of delicious varieties to choose from. Room service was prompt and extremely delicious as well. I also enjoyed the casino in the lobby... More

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ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear TJN-NYC13, Thank you very much for your comments and we love to know that you spent a great stay at Crowne Plaza Santo Domingo. Our Staff is Professional and Friendly and our commitment is with the Quality's Standards all the time. We ensure to pass your compliment to Anderson and thank you for being of IHG Family. Great Hotels... More

Rochester, New York
1 review
3 of 5 stars Reviewed 4 days ago NEW

The front desk staff was fantastic. The room, while nice in size, was not very clean and needs renovation. When I arrived it was obvious that the room had not been vacuumed. I assumed that would be fixed the next say but the same debris was on the floor when I got back to my room that evening. In fact,... More

Review collected in partnership with this hotel

Was this review helpful? Yes
ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear Heather S, Thanks for your review and we appreciated your observations that you described at your last stay at Crowne Plaza Santo Domingo. Please let us know about the details by email and we ensure to pass the Housekeeping Department as soon as possible. Sincerely, Venus Balbuena venus.balbuena@ihg.com Public Relations Manager More

Miami, Florida
Contributor
14 reviews 14 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Great location, beautiful ocean views,delicious food,clean and nice brand new rooms, but ....the best ..employees! Always Atentive and helpful. Good for business or pleasure stay. Close to everything. Also CASINO at lobby....

Was this review helpful? Yes 2
ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear Cclarp, Thanks for your comments, its very special for us to know that you have had a great stay. Our People makes the difference in a Quality Services, thank you very much for being IHG Family. We look forward to welcoming you in your next trip to Santo Domingo. "Great Hotels Guests Love". Kind regards, More

Saint Louis, Missouri
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The Crowne Plaza Santo Domingo is always my first choice for my Dominican Republic visits. This Hotel is all about, "location, location, location" and a "A" class staff dedicated to excellence. Every morning is just an unique experience ,almost spiritual on my case, enjoying the amazing sunrise view, offered from one of the Ocean View executive suites or the braves... More

Review collected in partnership with this hotel

Was this review helpful? Yes
ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear Thaveler40, Thank you very much for your comments, it is very special for us to know that you enjoy your stay and you felt like home. Our People makes a difference in a Quality Services, we ensure to pass your regards to our Staff that you mention it. Thank you very much for your preference!! "Great Hotels Guests Love".... More

Senior Contributor
44 reviews 44 reviews
29 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have stayed here many many times. This is a normal five star business hotel, but quite a nice one. All the rooms are refurbished in 2014 and very nicely so. The breakfast is good, and if you are staying on the executive floors you can have your own breakfast on the 14th floor. The hotel has got a new... More

Was this review helpful? Yes
ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear TpotAgent, Thank you very much for your comments and we love that you have had a great stay with us. Our People makes a difference in a Quality Services and all the time we take care our guests. Thank you for your preference!! "Great Hotels Guests Love." We look forward to welcoming you in your next trip to Santo... More

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Additional Information about Hotel Crowne Plaza Santo Domingo

Address: Avenida George Washington 218, Santo Domingo 02890, Dominican Republic (Formerly Hotel V Centenario InterContinental)
Phone Number:
Location: Caribbean > Dominican Republic > Santo Domingo Province > Santo Domingo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Crowne Plaza Santo Domingo 4*
Number of rooms: 196
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Also Known As:
Intercontinental Santo Domingo
Santo Domingo Intercontinental

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