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All 75 Santo Domingo hotels

Hotel Crowne Plaza Santo Domingo

4.0 of 5 Hotel   |   Avenida George Washington 218, Santo Domingo 02890, Dominican Republic (Formerly Hotel V Centenario InterContinental)
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74%
Ranked #12 of 75 hotels in Santo Domingo
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Formerbrit California
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  • Reviews (339)
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339 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
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English first
California
Contributor
15 reviews 15 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Santa Domingo is a very busy unsophisticated town. We stayed in this hotel for 5 nights and it was a perfect relief from the surroundings.We upgraded to the club level( not sure what it was called) well worth the money. Really good breakfast and evening drinks with excellent service. Fabulous pool area with good bar service, especially Gorge. Reception was... More

Was this review helpful? Yes 1
ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear Formerbrit, Thank you for your review to our Hotel. We appreciate your comments and we feel very pleased to fill your expectations knowing that you enjoyed your stay at Crowne Plaza Santo Domingo. Our staff always make it better so our guests always be happy. We hope to welcome you again in a near future. Best regards, More

Senior Contributor
36 reviews 36 reviews
15 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

most: home, quality of service, friendliness, hearty breakfast, clean, warm and sober decor, easy parking close of the colonial district, pleasure malecon, many restaurants and casinos nearby casino in the hotel-

Review collected in partnership with this hotel

Was this review helpful? Yes 1
ManagerGS, Guest Relations Manager at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear Patrick D, Thank you very much for your review to our Hotel. We appreciate your sincere comment and we'll love to see you again in a near future enyoing Crowne Plaza Santo Domingo. Our team always do their best to pleased our guests as they deserve. Looking forward to welcoming you again. Best Regards, More

Df
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I stayed 4 nights in this hotel and I was really pleased due to the extraordinary attention of all the people who works here. However, the last night spend in this hotel I found two cockroaches in the bathroom of my room. It was very disgusting. Also, food is not what you can expect of a Crowne Plaza. A lot... More

Was this review helpful? Yes
ManagerGS, Guest Relations Manager at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear Angel H, Thank you very much for your review to our Hotel. We are so sorry for the not common incident experienced during your stay. We are working on this so it won't happen again. We hope to welcoming you again to enjoy the pleaseant stay as you deserve! Best Regards, More

1 review
5 of 5 stars Reviewed 2 weeks ago

Let me start with the front desk to the restaurant, to housekeeping, to all the employees, they are by far the friendliest most accommodating people I have encountered. This was my first time in Dominican Republic and they sure made me want to come back!

Was this review helpful? Yes
ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear Lissette O, Thank you so much for your review of our Hotel. We are pleased to hear you enjoyed your stay with us and that you feel you received great service. It gives us great satisfaction to know that you had such a wonderful experience with our Staff at the best Crowne Plaza Hotel of the Caribbean. We look... More

Panama Province, Panama
1 review
5 of 5 stars Reviewed 2 weeks ago

Thanks to all the staff that made us feel at home. The hotel location is great and everyone engagement to customer service made the difference. We will return.... Breakfast buffet is outstanding and room are very clean and fresh. Wifi works like a charm. Thanks again for this great stay. TE

Was this review helpful? Yes
ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear ThierryGEck, Thank you so much for your review of our Hotel. We are pleased to hear you enjoyed your stay with us and that you feel you received great service. It gives us great satisfaction to know that you had such a wonderful experience at the best Crowne Plaza Hotel of the Caribbean. We look forward to welcoming you... More

El Paso, Texas
Contributor
13 reviews 13 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here in the past when it was the Intercontinental. I can say my hotel stay was quite comfortable and the room was very nice . It's a nice place to stay and a overall good area but would warn if staying here with you will encounter a lot of street hustlers that will follow you all around selling... More

Was this review helpful? Yes
ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear LWestrada, Thank you so much for your review of our Hotel. We are pleased to hear you enjoyed your stay with us and that you feel you received great service. It gives us great satisfaction to know that you had such a wonderful experience at the best Crowne Plaza Hotel of the Caribbean. We are happy that you like... More

New York City, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is an excellent hotel. It lived up to my expectation of a 4 1/2 star hotel in the states. I would highly recommend it. The hotel was safe and clean with great views and a very welcoming environment for those who like the American quality of hotel.

Was this review helpful? Yes
ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear Wanda U, Thank you so much for your review of our Hotel. We are pleased to hear you enjoyed your stay with us and that you feel you received great service. It gives us great satisfaction to know that you had such a wonderful experience at the best Crowne Plaza Hotel of the Caribbean. Our Ocean view is spectacular... More

San Antonio, Texas
Senior Contributor
47 reviews 47 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed at the Crowne Plaza during our last night in Santo Domingo. The hotel is approximately a 20 minute straight drive along the shore from the airport. Upon check in the clerk was extremely attentive and respectful. We stayed on the club floor with an astonishing view of the ocean. The room was updated with a comfortable king size bed,... More

Was this review helpful? Yes
ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear Wopat5, Thank you so much for your review of our Hotel. We are pleased to hear you enjoyed your stay with us and that you feel you received great service. It gives us great satisfaction to know that you had such a wonderful experience at the best Crowne Plaza Hotel of the Caribbean. Our Ocean view is spectacular and... More

Indianapolis
Contributor
13 reviews 13 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 17, 2014

If you are doing business in Santo Domingo, Dominican Republic this is a great place to stay. The hotel is clean and well furnished. The rooms are not big, but they are very modern and clean. If you are fortunate enough to have a room overlooking the ocean you are in for a treat. The view is beautiful. The restaurant... More

Was this review helpful? Yes
ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear Quedog01, We appreciate that you have taken the time to describe your experience at the hotel. Our engagement is to provide a quality service with dedication and courtesy, reaffirming our commitment to become "Great Hotels Guests Love". Our Sea view is one of the best in Santo Domingo. We look forward to welcoming you on a future stay in... More

Chicago, Illinois
1 review
4 of 5 stars Reviewed June 17, 2014

The hotel staff are exceptionally trained and friendly. I've been to MANY hotel events and this team truly got it right, the food was very good as well. Mr. Carbajal is an excellent manager for the establishmnet

Was this review helpful? Yes
ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear RKM101, Thanks for taking the time to write your comments. We are happy you have chosen our hotel , will pass on your thanks to Mr. Carvajal. Our engagement is to provide a quality service with dedication and courtesy, reaffirming our commitment to become "Great Hotels Guests Love", we love to hear you had a pleasant experience. We hope... More

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Additional Information about Hotel Crowne Plaza Santo Domingo

Address: Avenida George Washington 218, Santo Domingo 02890, Dominican Republic (Formerly Hotel V Centenario InterContinental)
Phone Number:
Location: Caribbean > Dominican Republic > Santo Domingo Province > Santo Domingo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Crowne Plaza Santo Domingo 4*
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Also Known As:
Intercontinental Santo Domingo
Santo Domingo Intercontinental

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Family Hotel in Santo Domingo #3 Luxury Hotel in Santo Domingo #5 Spa Hotel in Santo Domingo #6 Business Hotel in Santo Domingo #8 Romantic Hotel in Santo Domingo
Hotel Class
Official Description (provided by the hotel)
Crowne Plaza Santo Domingo puts you in reach of the New World's fascinating history and the city s modern culture and nightlife. You can walk to the Colonial Zone, the Cultural Centre and the business district, and the main shopping areas are also close by. A 35-minute drive will take you to the Caribbean s best beaches. ... more   less 
Number of rooms
196

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