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All 74 Santo Domingo hotels

Hotel Crowne Plaza Santo Domingo

4.0 of 5 Hotel   |   Avenida George Washington 218, Santo Domingo 02890, Dominican Republic (Formerly Hotel V Centenario InterContinental)
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74%
Ranked #11 of 74 hotels in Santo Domingo
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Lissette O
  • Reviews (335)
  • Photos (201)
  • Amenities
  • Room tips (64)
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335 people have reviewed this hotel

Traveler rating
    141
    106
    54
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
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English first
1 review
5 of 5 stars Reviewed 2 days ago NEW

Let me start with the front desk to the restaurant, to housekeeping, to all the employees, they are by far the friendliest most accommodating people I have encountered. This was my first time in Dominican Republic and they sure made me want to come back!

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Panama Province, Panama
1 review
5 of 5 stars Reviewed 2 days ago NEW

Thanks to all the staff that made us feel at home. The hotel location is great and everyone engagement to customer service made the difference. We will return.... Breakfast buffet is outstanding and room are very clean and fresh. Wifi works like a charm. Thanks again for this great stay. TE

Was this review helpful? Yes
ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear ThierryGEck, Thank you so much for your review of our Hotel. We are pleased to hear you enjoyed your stay with us and that you feel you received great service. It gives us great satisfaction to know that you had such a wonderful experience at the best Crowne Plaza Hotel of the Caribbean. We look forward to welcoming you... More

El Paso, Texas
Contributor
13 reviews 13 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here in the past when it was the Intercontinental. I can say my hotel stay was quite comfortable and the room was very nice . It's a nice place to stay and a overall good area but would warn if staying here with you will encounter a lot of street hustlers that will follow you all around selling... More

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ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear LWestrada, Thank you so much for your review of our Hotel. We are pleased to hear you enjoyed your stay with us and that you feel you received great service. It gives us great satisfaction to know that you had such a wonderful experience at the best Crowne Plaza Hotel of the Caribbean. We are happy that you like... More

New York City, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This is an excellent hotel. It lived up to my expectation of a 4 1/2 star hotel in the states. I would highly recommend it. The hotel was safe and clean with great views and a very welcoming environment for those who like the American quality of hotel.

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ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear Wanda U, Thank you so much for your review of our Hotel. We are pleased to hear you enjoyed your stay with us and that you feel you received great service. It gives us great satisfaction to know that you had such a wonderful experience at the best Crowne Plaza Hotel of the Caribbean. Our Ocean view is spectacular... More

San Antonio, Texas
Senior Contributor
46 reviews 46 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed at the Crowne Plaza during our last night in Santo Domingo. The hotel is approximately a 20 minute straight drive along the shore from the airport. Upon check in the clerk was extremely attentive and respectful. We stayed on the club floor with an astonishing view of the ocean. The room was updated with a comfortable king size bed,... More

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ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear Wopat5, Thank you so much for your review of our Hotel. We are pleased to hear you enjoyed your stay with us and that you feel you received great service. It gives us great satisfaction to know that you had such a wonderful experience at the best Crowne Plaza Hotel of the Caribbean. Our Ocean view is spectacular and... More

Indianapolis
Contributor
11 reviews 11 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

If you are doing business in Santo Domingo, Dominican Republic this is a great place to stay. The hotel is clean and well furnished. The rooms are not big, but they are very modern and clean. If you are fortunate enough to have a room overlooking the ocean you are in for a treat. The view is beautiful. The restaurant... More

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ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear Quedog01, We appreciate that you have taken the time to describe your experience at the hotel. Our engagement is to provide a quality service with dedication and courtesy, reaffirming our commitment to become "Great Hotels Guests Love". Our Sea view is one of the best in Santo Domingo. We look forward to welcoming you on a future stay in... More

Chicago, Illinois
1 review
4 of 5 stars Reviewed 3 weeks ago

The hotel staff are exceptionally trained and friendly. I've been to MANY hotel events and this team truly got it right, the food was very good as well. Mr. Carbajal is an excellent manager for the establishmnet

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ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear RKM101, Thanks for taking the time to write your comments. We are happy you have chosen our hotel , will pass on your thanks to Mr. Carvajal. Our engagement is to provide a quality service with dedication and courtesy, reaffirming our commitment to become "Great Hotels Guests Love", we love to hear you had a pleasant experience. We hope... More

Mettmann, Germany
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

On a short notice coming over to Santo Domingo I made a booking with the Crowne Plaza as my standard hotel was already sold out. I stayed at the Crowne Plaza - when it was still the Intercontinental - a couple of years ago and many things changed for the better. It looks like the hotel has undergone an extensive... More

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ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear Estrangeiro58, We appreciate that you have taken the time to describe your experience at the hotel. Our engagement is to provide a quality service with dedication and courtesy, reaffirming our commitment to become "Great Hotels Guests Love". We look forward to welcoming you on a future stay in Santo Domingo. Thanks again for your preference!!! More

Santiago, Dominican Republic
Contributor
13 reviews 13 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 5, 2014

We had our regional medical meeting at Crowne Plaza Santo Domingo, with the greatest convention space and the best quality of service that you can ask for. Look for Aura Pérez, commercial sales manager and she will be delight to organize your reunion. PD.: Right now the hotel has the best room in Santo Domingo fully renewed and with working... More

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ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear Misiconjo, Thanks for taking the time to write your comments. We are happy you have chosen our hotel for your Medical Convention, will pass on your thanks to Aura Perez for following and service offered. Our rooms have been remodeled for the enjoyment and comfort of our customers, we love to hear you had a pleasant experience. We hope... More

Surrey, Canada
Top Contributor
122 reviews 122 reviews
44 hotel reviews
124 helpful votes 124 helpful votes
3 of 5 stars Reviewed May 31, 2014

I was in Santo Domingo for business, so it was reasonable to stay here. However the location is not close to anything. No beach access, no shopping, no historical sites. Check in was OK and most of the staff speak English. My room was OK. A little bit of peeling paint and dingy carpets but overall not bad. It had... More

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ManagerGS, Guest Service at Hotel Crowne Plaza Santo Domingo, responded to this review

Dear Lightningboy, Thanks for taking the time to write your comments. According to that you describe, it's very importan to notify you that the hotel is 5 minutes from the colonial area, historic site of the City of Santo Domingo, the nearest beach is 25 minutes (Boca Chica or Juan Dolio) as well as restaurants and bars located near the... More

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Additional Information about Hotel Crowne Plaza Santo Domingo

Address: Avenida George Washington 218, Santo Domingo 02890, Dominican Republic (Formerly Hotel V Centenario InterContinental)
Phone Number:
Location: Caribbean > Dominican Republic > Santo Domingo Province > Santo Domingo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Crowne Plaza Santo Domingo 4*
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Also Known As:
Intercontinental Santo Domingo
Santo Domingo Intercontinental

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Family Hotel in Santo Domingo #3 Luxury Hotel in Santo Domingo #4 Spa Hotel in Santo Domingo #6 Business Hotel in Santo Domingo #8 Romantic Hotel in Santo Domingo
Hotel Class
Official Description (provided by the hotel)
Crowne Plaza Santo Domingo puts you in reach of the New World's fascinating history and the city s modern culture and nightlife. You can walk to the Colonial Zone, the Cultural Centre and the business district, and the main shopping areas are also close by. A 35-minute drive will take you to the Caribbean s best beaches. ... more   less 
Number of rooms
196

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