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Holiday Inn Santo Domingo

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Av Abraham Lincoln 856, Santo Domingo 3164, Dominican Republic
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Holiday Inn Santo Domingo
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335 Reviews from our TripAdvisor Community

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Traveler rating
    201
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    8
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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    (335)
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    (84)
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All months
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I can't say enough how pleased I was with my visit to this Holiday Inn in Santo Domingo. I was there for an extended stay...8 days, and what I saw wasn't an anomaly, but rather a consistent standard of excellent service. The service at the restaurant was superb, the food was extraordinary and the overall condition and cleanliness of the... More 

Was this review helpful? Yes
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest Billy R On behalf of the entire staff of the Holiday Inn Santo Domingo I would like to thank you for taking the time to express your comments about the experience that has taken in the Hotel. We are pleased to hear you enjoyed your stay with us and that you feel you received great service. Thank you... More 

Savannah, Georgia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I stayed at this hotel with a group of 30 people, mostly physicians and medical students, and the amenities and service were way above what I would expect at any Holiday Inn. I felt more as if I were at a 5 star hotel. Location was very safe and in a nice part of town, close to the beach. Beautiful... More 

Was this review helpful? Yes
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest KathrynMSmith: We appreciate your comments and we are pleased to receive your impressions about the wonderful experience that has taken in the Hotel. It's something our Staff takes great pride in, so we value your feedback. Thank you for being part of our commitment, "Great Hotels Guests Love" and we hope to see you in your next visit... More 

Miami, Florida
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

This hotel far exceeded my expectations. It feels more like an InterContinental Hotel than a Holiday Inn. It really is top of the line. The facilities are new, clean and beautiful. The rooms are comfortable, the service is impeccable and the location is great. There are lots of restaurants , shops and bars walking distance from it. The drinks at... More 

Was this review helpful? Yes 1
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest MariSerBr: Thank you so much for your review of our hotel and We appreciated your visit from Miami, Florida. We are pleased to hear you enjoyed your stay with us and that you feel you received great service. It’s something our Staff takes great pride in, so we value your feedback and thank you for reaffirming our commitment... More 

Arecibo, Puerto Rico
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I like the visit and the host in the hotel. The restaurant have a nice service and attention. The food is very great. The casino is nice place to enjoy. In the outside of hotel is very popular the restaurant and Agora Mall.

Was this review helpful? Yes 1
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest Juan P: We appreciate your comments and we are pleased to receive your impressions about the wonderful experience that has taken in the Hotel. It's something our Staff takes great pride in, so we value your feedback. Thank you for being part of our commitment, "Great Hotels Guests Love" and we hope to see you in your next... More 

Kingston, Jamaica
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The Hotel was simply splendid with great amenities, a gym, a pool on the 8th floor terrace, not to mention the stunning view of the city from my 8th floor room. However my most memorable experience came from the staff of the hotel. They were warm, friendly and caring. My favorite were they guys in the restaurant -Claudia, Daira, Mallte,... More 

Was this review helpful? Yes 1
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest Ernest E On behalf of the entire staff of the Holiday Inn Santo Domingo I would like to thank you for taking the time to express your comments about the experience that has taken in the Hotel. We appreciated your visit from Kingston, Jamaica. We are pleased to hear you enjoyed your stay with us and that you... More 

Miami Beach, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This hotel is top of the line ! What a great experience ! The staff personnel are awesome and willing to please you in every way !! Make sure you see Candido or Raldhy at the front desk for excellent customer service.

Was this review helpful? Yes 1
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest Ghostrider222: We appreciate your comments and we are pleased to receive your impressions about the wonderful experience that has taken in the Hotel. It's something our Staff takes great pride in, so we value your feedback. Thank you for being part of our commitment, "Great Hotels Guests Love" and we hope to see you in your next visit... More 

Panama
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

In the heart of Santo Domingo, a very nice hotel, with everything you need at hand, cozy, clean, nice atmosphere. Breakfast was very good, delicious. Rooms were ample and very comfortable. Service was A+, every member of the staff, from the check in at the front desk, to every service personnel that attended us was cordial, kind, attentive. Service was... More 

Was this review helpful? Yes 1
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest Reviews174 On behalf of the entire staff of the Holiday Inn Santo Domingo I would like to thank you for taking the time to express your comments about the experience that has taken in the Hotel. We appreciated your visit from Panama. We are pleased to hear you enjoyed your stay with us and that you feel you... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stay for business from Tuesday to Friday and leisure until sunday we received excellent service! in the front desk, restaurant and with the Taxi service, coordinated by the Hotel. I recommend the hotel for business or leisure!

Was this review helpful? Yes 1
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest Carlos S: We appreciate your comments and we are pleased to receive your impressions about the wonderful experience that has taken in the Hotel. It's something our Staff takes great pride in, so we value your feedback. Thank you for being part of our commitment, "Great Hotels Guests Love" and we hope to see you in your next... More 

Richmond Hill, Georgia
Level Contributor
156 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel is located in the heart of Santo Domingo within walking distance to many restaurants and shopping locations. There is a fabulous mall three blocks away. The entire staff from doorman to the management are extremely friendly and competent. Check in was completed very quickly. Room keys are required in the elevator to go to the upper floors which... More 

Was this review helpful? Yes
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest Boggybill: Thank you so much for your review of our hotel and We appreciated your visit from Richmond Hill, Georgia. We are pleased to hear you enjoyed your stay with us and that you feel you received great service. It’s something our Staff takes great pride in, so we value your feedback and thank you for reaffirming our... More 

Coral Gables, Florida
Level Contributor
4 reviews
5 of 5 stars Reviewed 3 weeks ago

The hotel is impeccable, the food is to die for and needless to say, the customer service was outstanding. I would definitely recommended to stay. I will stay there on my next trip. Kudos to Michael Raldhy (front desk) and to Erick from the restaurant waiter's team. His recommendations on the food were just perfect. Very comfortable rooms and beautiful... More 

Was this review helpful? Yes
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest Rickpedraza On behalf of the entire staff of the Holiday Inn Santo Domingo I would like to thank you for taking the time to express your comments about the experience that has taken in the Hotel. We appreciated your visit from Coral Gables, Florida. We are pleased to hear you enjoyed your stay with us and that you... More 

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