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Holiday Inn Santo Domingo

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Av Abraham Lincoln 856, Santo Domingo 3164, Dominican Republic
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Holiday Inn Santo Domingo
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Holiday Inn Santo Domingo
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300 reviews from our community

Traveler rating
    177
    82
    22
    11
    8
See reviews for
23
37
15
177
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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    (300)
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    (69)
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    (63)
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    (88)
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    (80)
All months
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I couldn't have asked for anything more from a hotel. The staff here possessed a genuine kind, caring attitude at all times! this was not your typical customer service attitude they are required to have they were genuinely caring and went over and above any expectations I could have ever imagined. I felt I was living in a castle and... More 

Was this review helpful? Yes 4
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest Sharon M Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us and that you feel you received great service. It’s something our Staff takes great pride in, so we value your feedback and thank you for reaffirming our commitment to "Great Hotels Guests Love". Thanks again... More 

Toronto, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Staff excels in service with a friendly smile all the time. Breakfast was very good! with a number of international and Dominican choices. Daira, Lysalis, Maite and Claudio were always greeting me with a friendly welcome. Rooms were very clean, though at times you could hear your neighbors on the phone. Checking in was very smooth and Candido in the... More 

Was this review helpful? Yes 2
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest PabloRGW: Thank you so much for your review of our hotel and we appreciated your visit from Toronto, Canada. We are pleased to hear you enjoyed your stay with us and that you feel you received great service. Thanks again for staying with us and we hope to see you in your next visit to Santo Domingo. Sincerely, More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This hotel offers great customer service. Rigoberto Paredes at the front desk went above and beyond to satisfy my requests. He provided excellent and superior customer service and professionalism. I would highly recommend this hotel based on its accommodations and superior customer service. Ronald Ruiz

Was this review helpful? Yes 2
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest Ronald R: We appreciate your comments and we are pleased to receive your impressions about the wonderful experience that has taken in the Hotel. It's something our Staff takes great pride in, so we value your feedback. Thank you for being part of our commitment, "Great Hotels Guests Love" and we hope to see you in your next... More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Good location in a very secure zone, kindness every step inside the hotel, even the Cab Drivers are very kind. Good relation cost-benefit, room service is amazing and in general the food is very well presented.

Was this review helpful? Yes 3
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest Javier C Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us and that you feel you received great service. Thanks again for staying with us and we hope to see you in your next visit to Santo Domingo. Sincerely, More 

Toccoa, Georgia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is a perfect place to stay if visiting Santo Domingo. The staff is very professional and will go out of their way to meet your needs. The restaurant serves great food. The rooms are nice with comfortable beds. It was a wonderful experience. I highly recommend it!

Was this review helpful? Yes 3
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest David S: We appreciate your comments and we are pleased to receive your impressions about the wonderful experience that has taken in the Hotel. It's something our Staff takes great pride in, so we value your feedback. Thank you for being part of our commitment, "Great Hotels Guests Love" and we hope to see you in your next... More 

Port-au-Prince, Haiti
2 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 23, 2015

The perfect hotel in Santo Domingo, centrally located, near shopping plazas and main roads, the Holiday Inn offered it all. Courteous staff, friendly atmosphere and excellent food and services. We used the facility on several occasions both for business and pleasure. My wife and I have traveled extensively and value for money, this hotel goes beyond our expectation, when in... More 

Was this review helpful? Yes 1
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest Michael B: Thank you so much for your review of our hotel and We appreciated your visit from Haiti. We are pleased to hear you enjoyed your stay with us and that you feel you received great service. It’s something our Staff takes great pride in, so we value your feedback and thank you for reaffirming our commitment... More 

Bergamo, Italy
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 11, 2015

An oasis of efficiency and quiet. Visiting the DR on your own can be a very stressing experience, it's hard to get around, it's hard to get directions, it's hard to get access to reliable information, the Holiday Inn looks like the only place in the whole country where people actually "speak your language". I had no issues communicating with... More 

Was this review helpful? Yes 4
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest NonnaDiBruder: Thank you so much for your review of our hotel and we appreciated your visit from Italy. We are pleased to hear you enjoyed your stay with us and that you feel you received great service. It’s something our Staff takes great pride in, so we value your feedback and thank you for reaffirming our commitment to... More 

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 4, 2015

It it' sa very secure hotel, the food is excellent, all the people are very Kind and nice. The taxi service excellent . And the room service all very good. The room always clean. I recommend This hotel

Was this review helpful? Yes 4
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest Anita P: We appreciate your comments and we are pleased to receive your impressions about the wonderful experience that has taken in the Hotel. It's something our Staff takes great pride in, so we value your feedback. Thank you for being part of our commitment, "Great Hotels Guests Love" and we hope to see you in your next... More 

Medellin
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 26, 2015

People at the hotel are so nice. Hotel is very confortable, modern and well located Breakfast is very good and excelente restaurants are around the hotel Easy to access to the hotel 100% guarantee great stay

Was this review helpful? Yes 3
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest Juan T: Thank you so much for your review of our hotel and We appreciated your visit from Medellin. We are pleased to hear you enjoyed your stay with us and that you feel you received great service. It’s something our Staff takes great pride in, so we value your feedback and thank you for reaffirming our commitment... More 

Teaneck, New Jersey
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 19, 2015

new hotel, modern decor. great restaurant, service is top notch. right in the center of the city. close to landmarks, high and mid range eateries. I used to stay at the Embajador, where the diplomats stay, but found this to be more updated and modern. best hotel value in Santo Domingo!!

Was this review helpful? Yes 7
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest Jeffrey P: Thank you so much for your review of our hotel and we appreciated your visit from New Jersey. We are pleased to hear you enjoyed your stay with us and that you feel you received great service. It’s something our Staff takes great pride in, so we value your feedback and thank you for reaffirming our... More 

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