We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Santo Domingo

Certificate of Excellence
Hotel website
Hotel deals
Av Abraham Lincoln 856, Santo Domingo 3164, Dominican Republic
Special Offer
Save 10-30%
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Holiday Inn Santo Domingo
Professional photos View all
Browse nearby
Holiday Inn Santo Domingo
Add Photo Write a Review

366 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    228
    94
    23
    12
    9
See reviews for
29
43
18
219
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (366)
  • Mar-May only
    (84)
  • Jun-Aug only
    (114)
  • Sep-Nov only
    (88)
  • Dec-Feb only
    (80)
All months
Ontario, California
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is more of a business hotel but the friendliness of the staff and the amenities made it a very enjoyable stay. The pool is amazing and the hours of the pool bar where a lot longer than stated in the elevator. The breakfast buffet was delicious as well as the items off the menu. The front desk staff were... More 

Was this review helpful? Yes 3
Homestead, Florida
1 review
5 of 5 stars Reviewed 5 days ago NEW

Great experience the entire staff was always cheerful and ready and willing to help with any needs. Will stay at this Holiday Inn again. Only eat breakfast at the hotel but the food was always fresh and a good variety.

Was this review helpful? Yes 2
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest William G: We appreciate your comments and we are pleased to receive your impressions about the wonderful experience that has taken in the Hotel. It's something our Staff takes great pride in, so we value your feedback. Thank you for being part of our commitment, "Great Hotels Guests Love" and we hope to see you in your next... More 

Da Nang
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I always stay at this hotel for business trips to Santo Doming. Great location on Lincoln and near plenty of good restaurants. Staff are gracious and professional and if troubles arise they are very responsive. Rooms have good wifi and always in good condition. Last visit I told them as I checked out the shower drained very slow. They quickly... More 

Was this review helpful? Yes 2
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest JLBDaNang, On behalf of the entire staff of the Holiday Inn Santo Domingo we are pleased to hear you enjoyed your stay with us and that you feel you received great service. It’s something our Staff takes great pride in, so we value your feedback and thank you for reaffirming our commitment to "Great Hotels Guests Love". Thanks... More 

1 review
5 of 5 stars Reviewed 1 week ago

Excellent service in every aspect. Amazing view in the 8th floor with a great soft open bar and lounge!! The pool area is very modern and private for a rooftop pool! The gym is very cool and have what you need in a trip fir a lile exercises. Overrall I would recommend this Hotel to anone I know!!!

Was this review helpful? Yes 2
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest Hednardoscorp On behalf of all the staff of Holiday Inn Santo Domingo we are pleased to receive your impressions about the wonderful experience that has taken in the Hotel. It's something our Staff takes great pride in, so we value your feedback. Thank you for being part of our commitment, "Great Hotels Guests Love" and we hope to... More 

Exeter, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I arrived at the Holiday Inn Santo Domingo, after a 20 hour solo journey on 30th June for an emergency visit to my daughter who was in hospital on life support. I was understandably distressed and the hotel staff made sure that i had everything i needed. I was greeted with such warmth and care that i felt safe and... More 

Was this review helpful? Yes 3
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest Devon-dish: Thank you so much for your review of our hotel and We appreciated your visit from Exeter, United Kingdom. We are pleased to hear you enjoyed your stay with us and that you feel you received great service. It’s something our Staff takes great pride in, so we value your feedback and thank you for reaffirming our... More 

New York City, New York
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at the hotel with my husband. I had to give some guest lectures at a nearby school. The staff was pleasant and very accommodating (very commendable). We arrived 2 hours earlier and they were able to check us beforehand. The pool (1 meter deep; ~20 ft long; closes at 6PM) and gym on the 9th floor was clean... More 

Was this review helpful? Yes 1
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest Pathgurl51: On behalf of the entire staff of the Holiday Inn Santo Domingo we are pleased to receive your impressions about the wonderful experience that has taken in the Hotel. It's something our Staff takes great pride in, so we value your feedback. Thank you for being part of our commitment, "Great Hotels Guests Love" and we hope... More 

Caracas, Venezuela
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I always stay at this hotel for several reasons. First, for the convenient location and price-benefit relation and second, because of the nice people that attends you. They are all so nice and helpful. I never pay much attention at names of people attending to me at hotels but this time I took the time and the effort to write... More 

Was this review helpful? Yes 4
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this review

Dear Mr. Glennboos. On behalf of all the staff of Holiday Inn Santo Domingo, I would like to appreciate the time you took and the effort you made bringing to our attention the names of those associates who took care of you. It is our goal to provide a memorable experience to our guests reason why we feel really proud... More 

Maidstone, United Kingdom
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I arrived at the Holiday Inn Santo Domingo, after a 13 hour journey on Friday 3rd July on my mission of mercy to support my friend and give her hug whilst her daughter was in hospital on life support. Miss Jane had already been in the hotel for a few days and the staff knew her story. They welcomed me... More 

Was this review helpful? Yes 5
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this review

Dear Mrs. Karen, On behalf of the entire staff of the Holiday Inn Santo Domingo, I would like to let you know that we all are really happy that everything have turned out well. It really is a great news to know that Mrs. Sherlack is back home with her daughter. We will ensure that all the people know how... More 

Fairfield, California
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My boyfriend and I are currently at this hotel and I have to say it's amazing. From the customer service at check-in to the amazing dinner service at Aroma Restaurant. We've had the pleasure of being welcomed by Erick Peña, Haciel Pimentel, and Junior Nuñez during dinner. They made us feel comfortable and shared some laughs and the very well... More 

Was this review helpful? Yes
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this review

Dear RosalynMLittle, Thank you so much for taking the time to review our hotel and for your kind comments of 5 Star Rating. We really care about our guests, reason why we feel proud to know that you received such an amazing service in our beautiful hotel. Definitely we will recognize the staff that you mentioned as your . These... More 

Bakersfield, California
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our first evening was so great that I didn't want to wait to do a review. Erick, Junior and lovely Haciel treated us like family. The mamajuana was great. The sancocho delicioso. This is a must have when visiting the Dominican republic.

Was this review helpful? Yes 3
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest WantedNCA: Thank you so much for your review of our hotel and We appreciated your visit from Bakersfield, California. We are pleased to hear you enjoyed your stay with us and that you feel you received great service. It’s something our Staff takes great pride in, so we value your feedback and thank you for reaffirming our commitment... More 

Questions? Get answers from hotel staff and past guests. Ask a question

201 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (73)
Viewed
Hotel & grounds (24)
Viewed
Dining (5)
Viewed
Room/suite (20)
Viewed
Pool/beach area (7)
Viewed
View from room (2)
Viewed
Bathroom (3)
Viewed
Other (12)

Management photos: Courtesy of the property manager

Viewed
All management photos (128)
Viewed
Business center/function rooms (2)
Viewed
Hotel & grounds (30)
Viewed
Pool/beach area (21)
Viewed
Room/suite (38)
Viewed
Dining (28)
Viewed
Bathroom (2)
Viewed
Other (7)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Santo Domingo
JW Marriott Hotel Santo Domingo
#1 of 76 in Santo Domingo
5.0 of 5 stars 225 reviews
Hotel Crowne Plaza Santo Domingo
#14 of 76 in Santo Domingo
4.0 of 5 stars 543 reviews
Occidental El Embajador
#6 of 76 in Santo Domingo
4.5 of 5 stars 715 reviews
Show Prices
Show Prices
Show Prices
Hilton Santo Domingo
#15 of 76 in Santo Domingo
4.0 of 5 stars 766 reviews
Gazcue
Courtyard Santo Domingo
Courtyard Santo Domingo
#4 of 76 in Santo Domingo
4.5 of 5 stars 283 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay