We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Santo Domingo

Certificate of Excellence
Hotel website
Hotel deals
Av Abraham Lincoln 856, Santo Domingo 3164, Dominican Republic
Special Offer
Save 10-30%
Book on
TripAdvisor
Trusted partner. We work directly with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Holiday Inn Santo Domingo
Professional photos View all
Browse nearby
Holiday Inn Santo Domingo
Add Photo Write a Review

316 Reviews from our TripAdvisor Community

Traveler rating
    187
    87
    22
    12
    8
See reviews for
26
38
15
187
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (316)
  • Mar-May only
    (84)
  • Jun-Aug only
    (64)
  • Sep-Nov only
    (88)
  • Dec-Feb only
    (80)
All months
Exton, Pennsylvania
1 review
5 of 5 stars Reviewed yesterday NEW

My cousin in the DR was able to find this hotel for us as we needed to stay for a family baptism. I have been to a "brother" hotel in Puerto Rico, The Intercontinental, so already knew some of the perks of this hotel. Located in the heart of Santo Domingo, this hotel delivered and then some! The cordiality of... More 

Was this review helpful? Yes 1
San Pedro Sula, Cortes, Honduras
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Have stayed here a couple of times on business, but stopped by on a family visit this time. The front desk and, really, all the staff was friendly, helpful, and genuinely concerned for our comfort and well-being. I have a high expectation for customer service and this group of dedicated Holiday Inn employees made this stay memorable!! This is now... More 

Was this review helpful? Yes
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest Mark M On behalf of the entire staff of the Holiday Inn Santo Domingo I would like to thank you for taking the time to express your comments about the experience that has taken in the Hotel. We appreciated your visit from Honduras. We are pleased to hear you enjoyed your stay with us and that you feel... More 

Bridgetown, Barbados
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 1 week ago

From the moment of my check in experience I was wowed by the friendly, professional and efficient service. The room is quite lovely but the selling point for me has been the food. Tonight's dinner : A delightful starter of manioc and beef rolls set the pace but, without wasting time, let me recommend the Angus tenderloin with foie gras... More 

Was this review helpful? Yes 1
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest Baje246: We appreciate your comments and we are pleased to receive your impressions about the wonderful experience that has taken in the Hotel. It's something our Staff takes great pride in, so we value your feedback. Thank you for being part of our commitment, "Great Hotels Guests Love" and we hope to see you in your next visit... More 

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I'm so glad that I visited this hotel. All the staff is so nic. The hotel is beautiful. Honestly is most like than you expect from a traditional Holiday Inn, looks fancy! The rooms so nice, clean and comfortable! Definitely I'll be back!

Was this review helpful? Yes
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest FLTraveler1982 On behalf of all the staff, we appreciate your comments about your experience during your last stay in our hotel. Thanks again for staying with us and we hope to see you in your next visit to Santo Domingo. Sincerely, More 

Montreal, Canada
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Well located in the heart of Santo Domingo, this hotel is close to great restaurants. Room is comfortable and included WiFi Gym, Large terasse and pool the 8th floor is a nice place to relax after a day of work. If you're trying to decide between the Hilton and the holiday Inn Expressl, hands down the Holiday Inn is in... More 

Was this review helpful? Yes
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest DriveRftClimb: Thank you so much for your review of our hotel and we appreciated your visit from Montreal, Canada. We are pleased to hear you enjoyed your stay with us and that you feel you received great service. Thanks again for staying with us and we hope to see you in your next visit to Santo Domingo. Sincerely, More 

East Lansing, Michigan
1 review
5 of 5 stars Reviewed 3 weeks ago

This is my first time leaving the United States and I was a little bit nervous to travel and live in a different country. However, this hotel made me feel welcome and put my nerves at ease. The receptionists were very friendly, and have been helpful throughout my stay. I am in the Dominican Republic with about 20 other people... More 

Was this review helpful? Yes
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest HollyJuana: Thank you so much for your review of our hotel and We appreciated your visit from East Lansing, Michigan. We are pleased to hear you enjoyed your stay with us and that you feel you received great service. It’s something our Staff takes great pride in, so we value your feedback and thank you for reaffirming our... More 

Miami, Florida
Senior Contributor
43 reviews 43 reviews
23 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a very good option especially for business travel because of its location. I really like the fact that there are many restaurants nearby, so I don't have any trouble finding a place to dine if I want to eat outside the hotel. The decor is very nice and modern, the staff is very friendly and helpful. I would... More 

Was this review helpful? Yes
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest Janfrankjean: We appreciate your comments and we are pleased to receive your impressions about the wonderful experience that has taken in the Hotel. It's something our Staff takes great pride in, so we value your feedback. Thank you for being part of our commitment, "Great Hotels Guests Love" and we hope to see you in your next visit... More 

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 18, 2015 via mobile

I couldn't have asked for anything more from a hotel. The staff here possessed a genuine kind, caring attitude at all times! this was not your typical customer service attitude they are required to have they were genuinely caring and went over and above any expectations I could have ever imagined. I felt I was living in a castle and... More 

Was this review helpful? Yes 4
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest Sharon M Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us and that you feel you received great service. It’s something our Staff takes great pride in, so we value your feedback and thank you for reaffirming our commitment to "Great Hotels Guests Love". Thanks again... More 

Toronto, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 8, 2015

Staff excels in service with a friendly smile all the time. Breakfast was very good! with a number of international and Dominican choices. Daira, Lysalis, Maite and Claudio were always greeting me with a friendly welcome. Rooms were very clean, though at times you could hear your neighbors on the phone. Checking in was very smooth and Candido in the... More 

Was this review helpful? Yes 2
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest PabloRGW: Thank you so much for your review of our hotel and we appreciated your visit from Toronto, Canada. We are pleased to hear you enjoyed your stay with us and that you feel you received great service. Thanks again for staying with us and we hope to see you in your next visit to Santo Domingo. Sincerely, More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 7, 2015 via mobile

This hotel offers great customer service. Rigoberto Paredes at the front desk went above and beyond to satisfy my requests. He provided excellent and superior customer service and professionalism. I would highly recommend this hotel based on its accommodations and superior customer service. Ronald Ruiz

Was this review helpful? Yes 2
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest Ronald R: We appreciate your comments and we are pleased to receive your impressions about the wonderful experience that has taken in the Hotel. It's something our Staff takes great pride in, so we value your feedback. Thank you for being part of our commitment, "Great Hotels Guests Love" and we hope to see you in your next... More 

Questions? Get answers from hotel staff and past guests. Ask a question

122 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (57)
Viewed
Room/suite (20)
Viewed
Pool/beach area (7)
Viewed
Hotel & grounds (16)
Viewed
View from room (2)
Viewed
Bathroom (3)
Viewed
Dining (2)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All management photos (65)
Viewed
Business center/function rooms (1)
Viewed
Hotel & grounds (16)
Viewed
Pool/beach area (11)
Viewed
Room/suite (19)
Viewed
Dining (14)
Viewed
Bathroom (1)
Viewed
Other (3)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay