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All 75 Santo Domingo hotels

Holiday Inn Santo Domingo

3.5 of 5 Hotel   |   Av Abraham Lincoln 856, Santo Domingo 3164, Dominican Republic
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Ranked #7 of 75 Hotels in Santo Domingo
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Alberto L Buenos Aires, Argentina
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240 reviews from our community

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    137
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    11
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Buenos Aires, Argentina
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Very centric location in traffic-crazy Santo Domingo. Good restaurants nearby. Fancy rooms with good size. Attention is superb. Breakfast selection is ample and with very good choices. The rate for the room is quite high, but worth the money.

Was this review helpful? Yes 6
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest Alberto L: Thank you so much for your review of our hotel and we appreciated your visit from Argentina. We are pleased to hear you enjoyed your stay with us and that you feel you received great service. It’s something our Staff takes great pride in, so we value your feedback and thank you for reaffirming our commitment... More

Santo Domingo, Distrito Nacional, Dominican Republic
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Aromas Restaurant at Holiday Inn, offers a unique experience. Excellent attention from arrival, and a great waiter "Angelo Féliz"; a young friendly, cheerful, helpful and above all with a great knowledge of the dishes and drinks are served in the Restaurant. The Aromas has a quiet environment with good lighting and a great menu. The dishes were very fresh... More

Was this review helpful? Yes 6
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest Rafael A: We appreciate your comments and we are pleased to receive your impressions about the wonderful experience that has taken in the Hotel. It's something our Staff takes great pride in, so we value your feedback. Thank you for being part of our commitment, "Great Hotels Guests Love" and we hope to see you in your next... More

Santo Domingo Province, Dominican Republic
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I just spent 2 weeks in this Hotel and had a wonderful experience. My room was spacious and the bed is very comfortable. Service is very efficient thank to the Staff that is well trained and very friendly. I had an experience with one of the Staff Member, Claudio Lebron, a server working at the restaurant where breakfast is served.... More

Was this review helpful? Yes 5
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest Daisy J: We appreciate your comments and we are pleased to receive your impressions about the wonderful experience that has taken in the Hotel. It's something our Staff takes great pride in, so we value your feedback. Thank you for being part of our commitment, "Great Hotels Guests Love" and we hope to see you in your next... More

1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great customer service! I had a situation with a slow internet speed in my room. They heard my need and the team worked immediately to resolve it. The manager Karla Mueses sent me a letter and an e-mail with their actions to make my internet connection faster. Thanks for your support and customer care. This is a modern hotel in... More

Was this review helpful? Yes 8
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest Felix F: Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us and that you feel you received great service. It’s something our Staff takes great pride in, so we value your feedback and thank you for reaffirming our commitment to "Great Hotels Guests Love". Thanks again... More

Riviera Beach, Florida
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I am a frequent traveler staying in many hotels all over the world...I think this is the first time I have taken the time to write a review in 20+ years of travel. I moved to do this simply because the staff were excellent, friendly, prompt and went above and beyond what I'm used to in so called better quality... More

Was this review helpful? Yes 7
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest Sean: Thank you so much for your review of our hotel and we appreciated your visit from Florida. We are pleased to hear you enjoyed your stay with us and that you feel you received great service. It’s something our Staff takes great pride in, so we value your feedback and thank you for reaffirming our commitment to... More

1 review
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 19, 2014

I have been twice to this Hotel on business and have no complains what so ever. Not your typical Holiday Inn. Front desk satff are all professional and courteous, specially Candido Correa. I would recommend this Hotel either for business or pleasure. Will definitely continue to stay at Holiday Inn Santo Domingo.

Was this review helpful? Yes 10
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest Francisco F: Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us and that you feel you received great service. It’s something our Staff takes great pride in, so we value your feedback and thank you for reaffirming our commitment to "Great Hotels Guests Love". Thanks again... More

Seattle, Washington
2 reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed September 15, 2014

Don't let the fact this is a Holiday Inn scare you away, it is not located next to a freeway full of trailer trash. From the staff at the front desk Ana was great I forgot my passport at my home and she came up with a solution, to house keeping great people wonderful warm smiles. This has become my... More

Was this review helpful? Yes 15
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest Jonathan T: We appreciate your comments and we are pleased to receive your impressions about the wonderful experience that has taken in the Hotel. It's something our Staff takes great pride in, so we value your feedback. Thank you for being part of our commitment, "Great Hotels Guests Love" and we hope to see you in your next... More

1 review
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed September 8, 2014

The staff at Holiday Inn Santo Domingo are extremely professional and friendly and "sure can do". They genuinely care about you and attend promptly to your needs.I stayed there for 3 weeks and everyday I was greeted with a warm genuine smile and The staff is proactive and they remember what you like and make an effort to provide it.... More

Was this review helpful? Yes 26
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest Joan E: Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us and that you feel you received great service. It’s something our Staff takes great pride in, so we value your feedback and thank you for reaffirming our commitment to "Great Hotels Guests Love". Thanks again... More

Yorktown, Virginia
Reviewer
3 reviews 3 reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed September 7, 2014

We booked this hotel for a weekend trip to DR. Hotel is beautiful. Breakfast buffet is excellent. This is not your average Holiday Inn. Service extremely courteous, at the front desk, at the restaurant, everywhere you walked in this hotel. They have room service all night.

Was this review helpful? Yes 27
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest Maritza A: Thank you so much for your review of our hotel and we appreciated your visit from Yorktown, Virginia. We are pleased to hear you enjoyed your stay with us and that you feel you received great service. It’s something our Staff takes great pride in, so we value your feedback and thank you for reaffirming our... More

NEW YORK
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed August 27, 2014

The hotel staff was very attentive and the facilities were adequate for a weekend away. Cute. Nice pool, rooftop bar, restaurant and lounge. Comfortable and clean. Met all my needs the entire weekend. Centrally located.

Was this review helpful? Yes 24
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest Ndelapaz: We appreciate your comments and we are pleased to receive your impressions about the wonderful experience that has taken in the Hotel. It's something our Staff takes great pride in, so we value your feedback. Thank you for being part of our commitment, "Great Hotels Guests Love" and we hope to see you in your next visit... More

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Additional Information about Holiday Inn Santo Domingo

Address: Av Abraham Lincoln 856, Santo Domingo 3164, Dominican Republic
Phone Number:
Location: Caribbean > Dominican Republic > Santo Domingo Province > Santo Domingo
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Holiday Inn Santo Domingo 3.5*
Number of rooms: 179
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Also Known As:
Holiday Inn Santo Domingo Hotel Santo Domingo

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