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Holiday Inn Santo Domingo

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Av Abraham Lincoln 856, Santo Domingo 3164, Dominican Republic
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Holiday Inn Santo Domingo
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Holiday Inn Santo Domingo
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287 reviews from our community

Traveler rating
    167
    80
    21
    11
    8
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23
36
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167
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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Port-au-Prince, Haiti
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The perfect hotel in Santo Domingo, centrally located, near shopping plazas and main roads, the Holiday Inn offered it all. Courteous staff, friendly atmosphere and excellent food and services. We used the facility on several occasions both for business and pleasure. My wife and I have traveled extensively and value for money, this hotel goes beyond our expectation, when in... More 

Was this review helpful? Yes
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest Michael B: Thank you so much for your review of our hotel and We appreciated your visit from Haiti. We are pleased to hear you enjoyed your stay with us and that you feel you received great service. It’s something our Staff takes great pride in, so we value your feedback and thank you for reaffirming our commitment... More 

Bergamo, Italy
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

An oasis of efficiency and quiet. Visiting the DR on your own can be a very stressing experience, it's hard to get around, it's hard to get directions, it's hard to get access to reliable information, the Holiday Inn looks like the only place in the whole country where people actually "speak your language". I had no issues communicating with... More 

Was this review helpful? Yes 4
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest NonnaDiBruder: Thank you so much for your review of our hotel and we appreciated your visit from Italy. We are pleased to hear you enjoyed your stay with us and that you feel you received great service. It’s something our Staff takes great pride in, so we value your feedback and thank you for reaffirming our commitment to... More 

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

It it' sa very secure hotel, the food is excellent, all the people are very Kind and nice. The taxi service excellent . And the room service all very good. The room always clean. I recommend This hotel

Was this review helpful? Yes 4
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest Anita P: We appreciate your comments and we are pleased to receive your impressions about the wonderful experience that has taken in the Hotel. It's something our Staff takes great pride in, so we value your feedback. Thank you for being part of our commitment, "Great Hotels Guests Love" and we hope to see you in your next... More 

Medellin
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

People at the hotel are so nice. Hotel is very confortable, modern and well located Breakfast is very good and excelente restaurants are around the hotel Easy to access to the hotel 100% guarantee great stay

Was this review helpful? Yes 3
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest Juan T: Thank you so much for your review of our hotel and We appreciated your visit from Medellin. We are pleased to hear you enjoyed your stay with us and that you feel you received great service. It’s something our Staff takes great pride in, so we value your feedback and thank you for reaffirming our commitment... More 

Teaneck, New Jersey
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 19, 2015

new hotel, modern decor. great restaurant, service is top notch. right in the center of the city. close to landmarks, high and mid range eateries. I used to stay at the Embajador, where the diplomats stay, but found this to be more updated and modern. best hotel value in Santo Domingo!!

Was this review helpful? Yes 7
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest Jeffrey P: Thank you so much for your review of our hotel and we appreciated your visit from New Jersey. We are pleased to hear you enjoyed your stay with us and that you feel you received great service. It’s something our Staff takes great pride in, so we value your feedback and thank you for reaffirming our... More 

Tampa, Florida
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 11, 2015

Good hotel for a business trip. Bar in the 2nd floor was convinient as it had food and internet to keep working. Restaurant in the lobby is sub-par to expectations and price. To expensive for the quality of food. Rooms were clean and accomodating which is a must for me.

Was this review helpful? Yes 2
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest mik00725: Thank you for your feedback and for sharing your experience with us. Valuable opinions like yours help us improve our standards, so we can provide the service that you as valuable guest, expect and deserve. We hope to see you in your next visit to Santo Domingo. Sincerely, More 

Mexico City, Mexico
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 29, 2015

It was an excellent experience. The service was perfect specially in the restaurant where Daira Rivas and Angelo Feliz gave me a fantastic hospitality. I would like that the hotel consider near places for recommendation to the visitors.

Was this review helpful? Yes 2
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest Avilarobertos: We appreciate your comments and we are pleased to receive your impressions about the wonderful experience that has taken in the Hotel. It's something our Staff takes great pride in, so we value your feedback. Thank you for being part of our commitment, "Great Hotels Guests Love" and we hope to see you in your next visit... More 

Senior Contributor
21 reviews 21 reviews
8 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed January 23, 2015

This is a modern small hotel located on one of the best locations in Santo Domingo. The hotel itself is friendly, modern, and cozy. Beds are comfortable, and the staff is always willing to help. Bathrooms need better taking care of though, as many times I have felt it to be dusty, specially inside the shower. The service door at... More 

Was this review helpful? Yes 2
ManagerGS, Manager at Holiday Inn Santo Domingo, responded to this review

Dear Alizou5, On behalf of all the staff of Holiday Inn Santo Domingo we would like to thank you for taking the time to write this valuable review. We are glad to hear that you enjoyed our hotel location and facilities and that our staff was always willing to help you. Also thank you for the opportunity that you are... More 

Contributor
15 reviews 15 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 17, 2015

I spend 2 nights at this hotel on a business trip. It was a very good experience. Great location close to many restaurants and right on the financial district I was on time to all my meetings......short driving distance from the best mall the city has to offer: Agora Mall...The staff was graceful and very helpful I like to thank... More 

Was this review helpful? Yes 1
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest Mirtha P On behalf of all the staff, we appreciate your comments about your experience during your last stay in our hotel. We are pleased to hear you enjoyed your stay with us and that you feel you received great service. In the Hotel, we take very seriously the responsibility of the Service, the Quality and the Attention... More 

Athens, Greece
Senior Contributor
23 reviews 23 reviews
22 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed January 17, 2015

We were supposed to stay at Embassy Suites by Hilton, but at the very last moment sth went wrong with the booking and our agent arranged Holiday Inn. Having stayed in many hotels of this chain, I was well prepared of what was expecting me, room wise, hotel wise, food wise, service wise, etc. However, all these were above my... More 

Was this review helpful? Yes 2
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest Blon d: Thank you so much for your review of our hotel and We appreciated your visit from Athens, Greece. We are pleased to hear you enjoyed your stay with us and that you feel you received great service. It’s something our Staff takes great pride in, so we value your feedback and thank you for reaffirming our... More 

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