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All 75 Santo Domingo hotels

Hotel Plaza Naco

3.5 of 5 Hotel   |   Calle Presidente Gonzalez #10, esq. Tiradendes | NACO, Santo Domingo 30228, Dominican Republic
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Hotel Plaza Naco
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76%
Ranked #21 of 75 hotels in Santo Domingo
A recent review
4 of 5 stars Reviewed December 2, 2013
Angela B New Orleans, Louisiana
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116 people have reviewed this hotel

Traveler rating
    47
    35
    19
    5
    10
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65
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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There are newer reviews for Hotel Plaza Naco
See the most recent reviews
New Orleans, Louisiana
Top Contributor
73 reviews 73 reviews
40 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed December 2, 2013

Our room was excellent, spacious, clean and comfy, though we would have preferred a room not facing the street as most mornings were super noisy. Towels were nice and our shower great. We were on the tenth floor in room 1019. Breakfast buffet was delicious, especially made to order eggs and the fresh squeezed juice. We appreciated off street parking... More

Was this review helpful? Yes 1
HotelPlazaNaco, E-Commerce at Hotel Plaza Naco, responded to this review

Thank you for your detailed feedback. We are glad that your stay at our hotel was enjoyable. We are certainly working on humidity which is perceived in some areas so that our customers can enjoy clean fresh air. We characterized the fact of being a downtown hotel in Santo Domingo, so you could enjoy all the businesses. It would be... More

San Juan, Puerto Rico
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 30, 2013

Our stay Nov 22 - 24 , 2013,,,,BUFFET excellent quality & quantity, & variety. The view was super nice of the pool. FESTIVAL REST. good food , but desserts were poor. BATHROOM very nice decorated & clean, good big towels, soap, & all other. Shower european chic. BEDROOM excellent bed with the cozy european down & super heavy pillows good... More

Was this review helpful? Yes 1
HotelPlazaNaco, E-Commerce at Hotel Plaza Naco, responded to this review

Hi Brenda, Thank you for your comments. It is our pleasure to serve you. We regret that our desserts have did not fulfilled yours expectations, we will be working with our pastry chef on this matter. We look forward to your next visit. Regards, Brenda Montás E-Commerce More

Bergenfield, New Jersey
2 reviews
1 of 5 stars Reviewed November 7, 2013

I stayed here for a week, what a mistake. Oct 28- Nov 4, 2013 - room 510 Here are some facts: The bathroom was riddled with black mold. There was also mold growing in the A/C unit. My unworn cloths molded during my stay. After soaking what was left with bleach, I still had to discard several items. The sheets... More

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HotelPlazaNaco, E-Commerce at Hotel Plaza Naco, responded to this review

Mr. Josh, Thank you for your most relevant comments. At this time, we have taking immediate actions and removed room 510 from our operational inventory. Major modifications were made on the air conditioning unit and other areas covered in your observations during your recent stay. We wish to point out there is a standing “DRY LAW” in the Dominican Republic,... More

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 14, 2013 via mobile

Well located in the center of Santo Domingo but with very poor standards. Very old towells (rags). Poor breakfast. Poor maintenance (leaks from ceiling in bathrooms with black mold build up under paint). If you are used to basic/normal chain brand hotels standards, this hotel is defenetly not up to par.

Was this review helpful? Yes 1
HotelPlazaNaco, E-Commerce at Hotel Plaza Naco, responded to this review

Mr. Julio, Thank you for your comments, we wish to emphasize our commitment to making your stay with us a most pleasant experience. As per the points outlined, we haven taken immediate actions to correct them. Please be assured of our intent to correct any situation which may arise during your stay with us. We take this opportunity to extend... More

Santo Domingo, Dominican Republic
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 3, 2013

Great rooms and service. Very convenient parking lot. Also the location with many bar & restaurant options. Breakfast buffette with made to order omelettes and fresh frutis & juices. Price is OK, but can include some seasonals special rates, maybe in combination with specials in the Restaurant, or the first floor dance bar.

Was this review helpful? Yes 1
HotelPlazaNaco, E-Commerce at Hotel Plaza Naco, responded to this review

Thank you for yours comments at this time we are preparing a package which will include discounts at our restaurants and bars. Please be on the look out for our upcoming discount packages. It would be a pleasure to welcome you once again. Brenda Montás More

Miami
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 28, 2013

I stayed ay a Casio/hotel when I arrived but moved to the recommended hotel Naco. I had a very nice stay, clean modern rooms, a friendly staff, very good food at nice restaurant. Located minutes from everything you will need. Next time I am in Santo Domingo i will stay there.

Was this review helpful? Yes 1
HotelPlazaNaco, E-Commerce at Hotel Plaza Naco, responded to this review

Dear guest, We are glad that you had a pleasant stay in with us. Thank you for taking the time to comment. It would be a pleasure to welcome you once again. Looking forward to your next visit Brenda Montás More

miami
Contributor
13 reviews 13 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed August 25, 2013

The hotel is supposed to be re-invented, the pictures in the internet are beautiful, the price is right and for what I have gathered the reviews are excellent, I went there for business Aug 19 -24 the check-in /check out fast and excellent BUT key to the room did not work, the next day when we came back from work... More

Was this review helpful? Yes 1
HotelPlazaNaco, International Sales Manager at Hotel Plaza Naco, responded to this review

Good Day Thank you for your comments, we wish to emphasize our commitment to making your stay with us a most pleasant experience. As per the points outlined we haven taken immediate actions to correct them, please feel secure of our intent to correct any situation which arise during your stay with us. We take this opportunity to extend an... More

Mosinee, Wisconsin
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 6, 2013

We stayed here for a week while doing a medical clinic in the area. Great room, air conditioner was easy to use and kept the room really cool to sleep. Also quiet rooms so that you can sleep. The food in the resturants was extremely good. The staff helped so much and the dining room staff and front desk spoke... More

Was this review helpful? Yes 1
La Romana, Dominican Republic
Contributor
17 reviews 17 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 13, 2013

Excellent service in a re-invented hotel. Reception, dining room, maintenance and housekeeping staff's attitude and attentiveness were exceptional…not too intrusive but always asking if we needed anything else to make our 2 night stay more comfortable. Room was very good and clean, apart from the lack of hot water in the showers in both the morning and evening. King size... More

Was this review helpful? Yes 1
New York City, New York
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 7, 2013 via mobile

I wasn't sure how much I would like it since the older hotel Clarion was a dump. This is NO longer that old hotel. Rooms are new, clean and come with your ipod docking station and hairdryer. Breakfast and wifi is excellent. Ladies ask the front desk about Oasis Day Spa. Super affordable and does a great job and right... More

Was this review helpful? Yes 2
HotelPlazaNaco, E-Commerce at Hotel Plaza Naco, responded to this review

Thank you very much for taking the time to write your reviews and comments. Our mission is to make your stay even better, so your feedback is very helpful for us. We are very proud that you had a good time and had a comfortable stay. We hope to see you soon. Best Regards, Hotel Plaza Naco More

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Additional Information about Hotel Plaza Naco

Address: Calle Presidente Gonzalez #10, esq. Tiradendes | NACO, Santo Domingo 30228, Dominican Republic
Location: Caribbean > Dominican Republic > Santo Domingo Province > Santo Domingo
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Plaza Naco 3.5*
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Also Known As:
Clarion Santo Domingo
Santo Domingo Clarion

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#7 Spa Hotel in Santo Domingo
Hotel Class
Number of rooms
200

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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