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Hotel Plaza Naco

3.5 of 5 Calle Presidente Gonzalez #10, esq. Tiradendes | NACO, Santo Domingo 30228, Dominican Republic
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Hotel Plaza Naco
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Hotel Plaza Naco
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132 reviews from our community

Traveler rating
    52
    38
    26
    5
    11
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74
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Tel Aviv, Israel
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 9, 2014

I stayed in this hotel 2 weeks as part of busies trip in Santo Domingo. This hotel is mainly for business which are looking for good place to stay in the city in low cost. Hotel provide Free Wi-Fi which is very important. Rooms are very big and clean, the view from the room is boring (see view of local... More 

Was this review helpful? Yes 2
HotelPlazaNaco, E-Commerce Manager at Hotel Plaza Naco, responded to this review

Dear Shay M. traverler: Thank you for spending your time to give us a kind feedback on your stay with us. It's pleasing that you remarked the perfect location of our hotel and the price expected. We are also appreciates your review about the view of the room and the breakfast, this year it's very different from last year. We... More 

Guatemala City, Guatemala
Top Contributor
92 reviews 92 reviews
32 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed February 11, 2014

First - this is not a luxury hotel. This is a hotel that is ideal for business people who want a affordable hotel with free internet, a nice breakfast, good location and most importantly a comfortable bed and a clean room (including the bath). Equally important: I had to leave a day early and although it was already 4pm the... More 

Was this review helpful? Yes
HotelPlazaNaco, Guest Relations Manager at Hotel Plaza Naco, responded to this review

Dear Guest, Thank You for your kind comments and compliments, we are delighted that you enjoyed your stay at Hotel Plaza Naco, We're looking foward to welcoming you back again soon! King Regards, Elia Alvarado More 

Nassau
Contributor
12 reviews 12 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed December 11, 2013

I had to move from the first room facing the back of the hotel as the noise of some powerful engine outside caused the windows and wall to tremble and made sleep impossible. The second room looking over the front of the hotel was of a good size. The only complaints were the noisy air conditioning and the bathroom. The... More 

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New Orleans, Louisiana
Top Contributor
127 reviews 127 reviews
64 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed December 2, 2013

Our room was excellent, spacious, clean and comfy, though we would have preferred a room not facing the street as most mornings were super noisy. Towels were nice and our shower great. We were on the tenth floor in room 1019. Breakfast buffet was delicious, especially made to order eggs and the fresh squeezed juice. We appreciated off street parking... More 

Was this review helpful? Yes 1
HotelPlazaNaco, E-Commerce at Hotel Plaza Naco, responded to this review

Thank you for your detailed feedback. We are glad that your stay at our hotel was enjoyable. We are certainly working on humidity which is perceived in some areas so that our customers can enjoy clean fresh air. We characterized the fact of being a downtown hotel in Santo Domingo, so you could enjoy all the businesses. It would be... More 

San Juan, Puerto Rico
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 30, 2013

Our stay Nov 22 - 24 , 2013,,,,BUFFET excellent quality & quantity, & variety. The view was super nice of the pool. FESTIVAL REST. good food , but desserts were poor. BATHROOM very nice decorated & clean, good big towels, soap, & all other. Shower european chic. BEDROOM excellent bed with the cozy european down & super heavy pillows good... More 

Was this review helpful? Yes 1
HotelPlazaNaco, E-Commerce at Hotel Plaza Naco, responded to this review

Hi Brenda, Thank you for your comments. It is our pleasure to serve you. We regret that our desserts have did not fulfilled yours expectations, we will be working with our pastry chef on this matter. We look forward to your next visit. Regards, Brenda Montás E-Commerce More 

Bergenfield, New Jersey
2 reviews
1 of 5 stars Reviewed November 7, 2013

I stayed here for a week, what a mistake. Oct 28- Nov 4, 2013 - room 510 Here are some facts: The bathroom was riddled with black mold. There was also mold growing in the A/C unit. My unworn cloths molded during my stay. After soaking what was left with bleach, I still had to discard several items. The sheets... More 

Was this review helpful? Yes
HotelPlazaNaco, E-Commerce at Hotel Plaza Naco, responded to this review

Mr. Josh, Thank you for your most relevant comments. At this time, we have taking immediate actions and removed room 510 from our operational inventory. Major modifications were made on the air conditioning unit and other areas covered in your observations during your recent stay. We wish to point out there is a standing “DRY LAW” in the Dominican Republic,... More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 14, 2013 via mobile

Well located in the center of Santo Domingo but with very poor standards. Very old towells (rags). Poor breakfast. Poor maintenance (leaks from ceiling in bathrooms with black mold build up under paint). If you are used to basic/normal chain brand hotels standards, this hotel is defenetly not up to par.

Was this review helpful? Yes 1
HotelPlazaNaco, E-Commerce at Hotel Plaza Naco, responded to this review

Mr. Julio, Thank you for your comments, we wish to emphasize our commitment to making your stay with us a most pleasant experience. As per the points outlined, we haven taken immediate actions to correct them. Please be assured of our intent to correct any situation which may arise during your stay with us. We take this opportunity to extend... More 

Santo Domingo, Dominican Republic
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 3, 2013

Great rooms and service. Very convenient parking lot. Also the location with many bar & restaurant options. Breakfast buffette with made to order omelettes and fresh frutis & juices. Price is OK, but can include some seasonals special rates, maybe in combination with specials in the Restaurant, or the first floor dance bar.

Was this review helpful? Yes 1
HotelPlazaNaco, E-Commerce at Hotel Plaza Naco, responded to this review

Thank you for yours comments at this time we are preparing a package which will include discounts at our restaurants and bars. Please be on the look out for our upcoming discount packages. It would be a pleasure to welcome you once again. Brenda Montás More 

Miami
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 28, 2013

I stayed ay a Casio/hotel when I arrived but moved to the recommended hotel Naco. I had a very nice stay, clean modern rooms, a friendly staff, very good food at nice restaurant. Located minutes from everything you will need. Next time I am in Santo Domingo i will stay there.

Was this review helpful? Yes 1
HotelPlazaNaco, E-Commerce at Hotel Plaza Naco, responded to this review

Dear guest, We are glad that you had a pleasant stay in with us. Thank you for taking the time to comment. It would be a pleasure to welcome you once again. Looking forward to your next visit Brenda Montás More 

miami
Contributor
13 reviews 13 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed August 25, 2013

The hotel is supposed to be re-invented, the pictures in the internet are beautiful, the price is right and for what I have gathered the reviews are excellent, I went there for business Aug 19 -24 the check-in /check out fast and excellent BUT key to the room did not work, the next day when we came back from work... More 

Was this review helpful? Yes 1
HotelPlazaNaco, International Sales Manager at Hotel Plaza Naco, responded to this review

Good Day Thank you for your comments, we wish to emphasize our commitment to making your stay with us a most pleasant experience. As per the points outlined we haven taken immediate actions to correct them, please feel secure of our intent to correct any situation which arise during your stay with us. We take this opportunity to extend an... More 

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Additional Information about Hotel Plaza Naco

Address: Calle Presidente Gonzalez #10, esq. Tiradendes | NACO, Santo Domingo 30228, Dominican Republic
Location: Caribbean > Dominican Republic > Santo Domingo Province > Santo Domingo
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Plaza Naco 3.5*
Number of rooms: 200
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Also Known As:
Clarion Santo Domingo
Santo Domingo Clarion
Hotel Style:
#7 Spa Hotel in Santo Domingo
#14 Business Hotel in Santo Domingo

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