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Occidental El Embajador

Certificate of Excellence
Avenida Sarasota 65, Santo Domingo, Dominican Republic
Hotel amenities
Occidental El Embajador
Best prices for: 1 room 1 guest
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Ranked #4 of 76 Hotels in Santo Domingo
Certificate of Excellence
A recent review
5 of 5 stars Reviewed February 1, 2013
enrique g Hollywood, Florida
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672 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Occidental El Embajador
See the most recent reviews
Hollywood, Florida
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 1, 2013

A few words to describe our fine staying experience at the Occidental Embajador hotel in the capital city of Santo Domingo, Dominican Republic My wife insists that we come here at least twice a year when we visit family, friends and associates, as well as for a short R & R period for both of us. This hotel has a... More 

Was this review helpful? Yes 1
aurora147289, Director of Sales at Occidental El Embajador, responded to this review

Dear Mr. Enrique, It was a pleasure serving you and your wife during your stay with us. As you mentioned, Occidental El Embajador has been over the years the Iconic and most Emblematic hotel of the city of Santo Domingo for 57 years. I am glad you noticed and got to enjoy our beautiful green areas and excellent international cuisine.... More 

Chicago
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 23, 2013

Stayed at this classic hotel where I had stayed before and quality remains as one of the highlights. The rooms are well kept but age is starting to show in the 3rd floor. Very clean and fantastic service. The breakfast buffet has lowered in quality a bit, service was not to the standard that they had before. In the other... More 

Was this review helpful? Yes 1
aurora147289, Director of Sales at Occidental El Embajador, responded to this review

Dear Mr. Ricardo, Thanks for taking your time to write about your experience at our Hotel Occidental El Embajador. It’s a pleasure for me to announce you, that we already started a total renovation of our property. I will be glad to share your comments with our staff and we just hope to serve again in a near future!! More 

North Port, Florida
Top Contributor
79 reviews 79 reviews
4 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed January 23, 2013

The El Ebajador Hotel is one of the finest hotels in the city of Santo Domingo. If you want to enjoy yourself and really feel like royalty you must spend an additional $50.00 per night and reserve a room on the 5th & 6th floors, otherwise known as the Consierge Suits. If you are looking for a good casino, make... More 

Was this review helpful? Yes 3
aurora147289, Director of Sales at Occidental El Embajador, responded to this review

Dear SDk Florida, Thank you for providing feedback on your stay with us. We were thrilled to hear that you had an excellent experience at our Executive Floors. The private concierge service is popular among Executive guests, I’m sorry if you did not find enough entertainment in the Casino, however we have great night clubs close by our hotel. It... More 

Ashqelon
Senior Contributor
29 reviews 29 reviews
24 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed January 16, 2013 via mobile

The hotel lobby looks impressive but that is the only thing. The stuff are arrogant and not very helpful. The girls in the business center on groud floor were helpful.the breakfast is the only light in the hotel. Great buffet. The rooms are large but old and one can see that many years have past since last renovation Beds are... More 

Was this review helpful? Yes 1
aurora147289, Director of Sales at Occidental El Embajador, responded to this review

Dear Mr. Abasher, We are sorry to hear about your experience with us. What concerns me most is your feedback about the service in our Reception. We pride ourselves on our service, and it is upsetting to hear that we did not met your expectations. . I am happy to hear that you found our breakfast great and that our... More 

Miami, Florida
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 10, 2013

The second i landed in the airport of Las Americas i immediately fell in love with the Dominican Republic. I planned a roadtrip around the island for 12 days and my first stop was Santo Domingo. I decided to Stay in El Embajador and it was definitely the right choice. LAURA BERROA, from the executive floor, was such a sweetheart... More 

Was this review helpful? Yes 1
aurora147289, Director of Sales at Occidental El Embajador, responded to this review

Dear Mrs. Amanda, We are thrilled to hear that your Occidental experience and that the Dominican Republic met your expectations!!! Also thank you so much for taking the time to write about it and noticing about our great service and the staff who served you. Hoping to see you again in a near future! It was a pleasure serving you! More 

1 review
5 of 5 stars Reviewed January 9, 2013

Very nice hotel, clean, great food, good service, i loved it. By the way very wide lovely lobby. The backyard is one of the prettiest places ever. Very quite. Looks like paradise. I loved every moment there. I have this hotel on my top list.

Was this review helpful? Yes
aurora147289, Director of Sales at Occidental El Embajador, responded to this review

Dear Mrs. Faridd, Thank you so much for such a high punctuation and for you great review regarding your stay with us. We hope to see you again in a near future, and it was a pleasure serving you. More 

Santo Domingo, Dominican Republic
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 7, 2013

This should be your go to place for business if in Santo Domingo. Good service, attention to customer needs and helo to organize event. Food was ok and on time as needed. Good accomodations that helped for the team to focus on the event.

Was this review helpful? Yes 1
aurora147289, Director of Sales at Occidental El Embajador, responded to this review

. Dear Mrs. Ana, First of all, thank you so much for the excellent ranking and for sharing your comments regarding your stay at Occidental El Embajador. It was a pleasure serving you and we hope to assist you in a near future. More 

Montreal
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 5, 2013

It is my first time in the Dominican Republic and i found the hotel El Embajador to be very good . The Food was amazing - so much variety . I Even had the chance to meet Christopher the Food & Beverage Manager who was very nice and guided in some of our selections. I will gladly visit again this... More 

Was this review helpful? Yes 2
aurora147289, Director of Sales at Occidental El Embajador, responded to this review

Dear Mrs. Dula, Thank you for providing feedback on your stay with us at Occidental El Embjador. I am glad to read that overall we met your expectations. Our team, speacilly Mr. Hamra will certainly appreciate the comments received. I just hope you will continue to choose us. It was a pleasure serving you. More 

Miami, Florida
Senior Contributor
32 reviews 32 reviews
25 hotel reviews
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed December 20, 2012

The hotel continues to deteriorate quickly. Besides the furnishings being worn and tired, the service is definitely not that of the five-star property it claims to be. On my last visit, it took an hour to change twenty dollars into local currency to pay a taxi because the exchange bank's system was down, the front desk said it was not... More 

Was this review helpful? Yes 1
aurora147289, Director of Sales at Occidental El Embajador, responded to this review

Dear Mr. Santiago. We are always open to guest feedback, as it helps us improve our facilities and customer service. For over half a century, the Hotel El Embajador has been recognized as the number one hotel in the city of Santo Domingo, and we try to keep our classic look as modern and neat as possible. It is a... More 

Washington, District of Columbia, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 20, 2012

I love this place! The service is outstanding, the food is great, and the stay is always memorable. The breakfast buffet is the best in town. There are many places to stay in Santo Domingo but we always decide on the Embajador and have never been disappointed. Highly recommend!

Was this review helpful? Yes 1
aurora147289, Director of Sales at Occidental El Embajador, responded to this review

Dear Mrs. Maria. Thank you for providing feedback on your stay with us; I am glad to hear that we met your expectations100%. It was a pleasure serving you and thanks for continue to choose us. More 

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