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El Embajador, A Royal Hideaway Hotel

Avda. Sarasota, 65 Ensanche Bella Vista, Santo Domingo 10110 Dominican Republic
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Traveler (403)
360
Panoramas (6)
Room & Suite (164)
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About

#8 of 90 hotels in Santo Domingo
Location
4.7
Cleanliness
4.8
Service
4.6
Value
4.5
Travelers' Choice

Welcome to El Embajador, a Royal Hideaway Hotel, your Santo Domingo “home away from home.” El Embajador, a Royal Hideaway Hotel aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year.

Given the close proximity of popular landmarks, such as La Puerta del Conde (1.4 mi) and Avenida George Washington (1.5 mi), guests of Occidental El Embajador Hotel can easily experience some of Santo Domingo's most well known attractions.

You’ll enjoy relaxing rooms that offer a flat screen TV, a minibar, and air conditioning, and you can stay connected during your stay as El Embajador, a Royal Hideaway Hotel offers guests free wifi.

The hotel features room service and a concierge. Plus, Occidental El Embajador Hotel offers a pool and breakfast, providing a pleasant respite from your busy day. For guests with a vehicle, free parking is available.

Travelers looking to enjoy some tapas can head to Cava Alta or La Placette. Otherwise, you may want to check out a French restaurant such as danielle, Julieta Brasserie, or Elysée Bistro Patisserie Française.

During your visit, be sure to check out popular attractions like Parque Mirador Sur (0.1 mi), National Pantheon (Pantheon Nacional) (0.8 mi), and Santo Domingo Skyline (1.2 mi), which are all within walking distance of the hotel.

El Embajador, a Royal Hideaway Hotel puts the best of Santo Domingo at your fingertips, making your stay both relaxing and enjoyable.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Casino and Gambling
Airport transportation
Business Center with Internet Access
Valet parking
Wifi
Hot tub
Outdoor pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Poolside bar
Car hire
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Salon
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Value
Classic
Languages Spoken
Spanish

Location

Avda. Sarasota, 65 Ensanche Bella Vista, Santo Domingo 10110 Dominican Republic
El Embajador, A Royal Hideaway Hotel
4.5
4.5 of 5 bubbles1,359 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
Powered by AI
El Embajador, A Royal Hideaway Hotel, garners acclaim for its spotlessly clean environments and conveniently located, quiet setting. Many guests appreciate the modern rooms and relaxing atmosphere, enhanced by unique features like singing parrots. While the hotel's amenities, including a superb spa and lush gardens, are a highlight, some visitors mention the A/C use in common areas could be improved. Service receives mixed reviews, with reports of both attentiveness and occasional sluggishness. Value perceptions are divided; some find the pricing appropriate, whereas others feel improvements could be made.
Location
Convenient
Atmosphere
Charming
Rooms
Modern
Value
Mixed
Cleanliness
Spotless
Service
Inconsistent
Amenities
Well-appointed
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Sherif190 wrote a review Yesterday
Geneva, Switzerland1 contribution
A very bad experience in a hotel I had stayed in before. The staff of the hotel are its main liability. Totally indifferent and uncooperative to the requests and needs of clients throughout their stay. It is sad to see how a reputable hotel has deteriorated to this extent. Not to be repeated.
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
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Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Piti R wrote a review Mar 17
1 contribution
This was an amazing stay and the poolside service was incredible. Food at the buffet was perfect, rooms and showers were great. The WiFi was also great, as I didn’t have phone service. Juan M. was fantastic at Bar Las Cotorras and made our time there unforgettable, including the coco locos.
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Date of stay: March 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel El Embajador, Otros at El Embajador, A Royal Hideaway Hotel
Responded yesterday
Dear Mrs. Piti R, We're absolutely thrilled to hear that you had such an amazing stay with us and that you enjoyed our poolside service. It's fantastic to know that you found the food at the buffet to be perfect and that you were pleased with the rooms, showers, and WiFi. Providing a comfortable and enjoyable experience for our guests is always our top priority. We're delighted that Juan M. at Bar Las Cotorras made your time there unforgettable with his fantastic service. We'll be sure to pass along your kind words to him and the rest of our team. It's wonderful to hear that you enjoyed the coco locos—it's always a favorite! Thank you for choosing to stay with us and for sharing your positive feedback. We truly appreciate it. We hope to have the pleasure of welcoming you back for another amazing stay in the future. If you need anything else or would like to make a reservation for your next visit, please feel free to reach out to us. Best regards, Yaraset Cortorreal, Guest Experience Manager, El Embajador, a Royal Hideaway Hotel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Alexandra R wrote a review Mar 17
1 contribution
We had the best time! I highly recommend staying here. The service is great and you will not regret your time here. You need to go to Bar Las Cotorras and get a Coco Loco. You are in the heart of Santo Domingo so everything is close and convenient.
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Date of stay: March 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel El Embajador, Otros at El Embajador, A Royal Hideaway Hotel
Responded yesterday
Dear Alexandra, Thank you for your enthusiastic feedback! We're thrilled to hear that you had such a wonderful time during your stay with us. Your recommendation means a lot to us, and we're delighted that you enjoyed our pool, drinks, and hospitality. It's fantastic to hear that you found our service to be great and that you had such a positive experience overall. We're glad you had the chance to visit Bar Las Cotorras and try our Coco Loco - it's always a hit! Being centrally located in the heart of Santo Domingo certainly has its perks, and we're pleased that you found everything to be close and convenient. Thank you once again for choosing to stay with us and for sharing your positive experience. We look forward to welcoming you back for another memorable stay in the future. If you need anything else or would like to make a reservation for your next visit, please don't hesitate to reach out to us. Best regards, Yaraset Cortorreal, Guest Experience Manager, El Embajador, a Royal Hideaway Hotel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kevin M wrote a review Mar 12
1 contribution
I stayed at El Embajdor for a week on a work trip. The room, staff, food and amenities were excellent! Bar La Catorras provided exceptional service, food, and drinks. Highly recommend! I would absolutely come back here and stay again. Special shoutout to all the staff that made the experience fantastic.
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Date of stay: March 2024Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel El Embajador, Otros at El Embajador, A Royal Hideaway Hotel
Responded 6 days ago
Dear Mr. Kevin, We're thrilled to hear that your experience at El Embajador was phenomenal and that you enjoyed every aspect of your stay. We strive to provide exceptional service to all our guests, and it's gratifying to know that we met your expectations. We sincerely appreciate your kind words and recommendation. It will be a pleasure to welcome you back to our hotel in the future and provide you with another memorable experience. Thank you for choosing El Embajador and for sharing your feedback with us! Warm regards, Yaraset Cortorreal, Guest Experience Manager, El Embajador, a Royal Hideaway Hotel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jimmer A wrote a review Mar 9
1 contribution
Beautiful facility everyone was nice and accommodating even though I don't speak the language they did their best to help me with whatever I needed. Whole area was clean, room was immaculate. I couldn't ask for anything more when visiting a foreign country. Highly recommend it.
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel El Embajador, Otros at El Embajador, A Royal Hideaway Hotel
Responded 1 week ago
Dear Mr. Jim Mera, Thank you for sharing your positive experience at our pool bar, particularly highlighting Kadelin's exceptional service. We are delighted to hear that you found our facility beautiful and our staff accommodating, despite the language barrier. Ensuring our guests feel welcome and attended to is our top priority, and we are thrilled to hear that we met your expectations. Maintaining cleanliness and providing immaculate accommodations are essential aspects of our commitment to excellence, and we are glad that you found your room to be impeccable. Your recommendation means a great deal to us, and we are grateful for your kind words. Should you choose to visit us again in the future, we will strive to provide you with another exceptional experience. Warm regards, Yaraset Cortorreal, Guest Experience Manager, El Embajador, a Royal Hideaway Hotel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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K J wrote a review Mar 9
1 contribution
I don’t speak Spanish! And I was taken care of Royally! From the front desk to the maid service to the indoor restaurant and the patio restaurant all of those ladies were top-notch I will be back! I have visited DR five times stay at five different places. This would be the second place that I will revisit awesome staff, beautiful hotel.
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel El Embajador, Otros at El Embajador, A Royal Hideaway Hotel
Responded 1 week ago
Dear Mr. KJ, Thank you for taking the time to share your experience at El Embajador, a Royal Hideaway. We are thrilled to hear that your stay was nothing short of exceptional. Your praise for our staff, from the front desk to the dining areas, is greatly appreciated. We strive to provide top-notch service and create memorable experiences for all our guests. Your loyalty and intention to revisit are the greatest compliments we could receive. We look forward to welcoming you back to for another unforgettable stay. Should you require any assistance or have any special requests for your next visit, please do not hesitate to contact us. Warm regards, Yaraset Cortorreal, Guest Experience Manager, El Embajador, a Royal Hideaway Hotel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Michymp wrote a review Feb 2024
Miami, Florida1 contribution
The hotel had a great location, beautiful manicured grounds. The room was very spacious, clean and comfortable. We had breakfast in Los Porches and the food was fresh and very tasty. All the staff we encountered was very helpful. Overall a great experience.
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel El Embajador, Otros at El Embajador, A Royal Hideaway Hotel
Responded 2 weeks ago
Dear Mrs. Michy, Thank you so much for your kind words regarding your recent stay with us. We're thrilled to hear that you had a great experience and that you enjoyed our hotel's location, manicured grounds, spacious and comfortable room, as well as the delicious breakfast at Los Porches. It's wonderful to know that our staff's helpfulness contributed to making your stay memorable. We strive to provide exceptional service, and your feedback reaffirms the hard work we put in every day. We hope to have the pleasure of welcoming you back for another fantastic stay in the future. If there's anything else we can assist you with, please don't hesitate to let us know. Warm regards, Yaraset Cortorreal, Guest Experience Manager, El Embajador, a Royal Hideaway Hotel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Morris B wrote a review Feb 2024
1 contribution
The history and glamour of El Embajador is matched with the most excellent service. From check in to check out the service is 100%. Ask for Santos in the ambassador lounge and Juan and Yoelky down at the Cotorra Bar to feel like royalty. A+ 24/7.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel El Embajador, Otros at El Embajador, A Royal Hideaway Hotel
Responded 2 weeks ago
Dear Mr. Morris, Thank you for your glowing review! We're thrilled to hear that your experience at El Embajador continues to exceed your expectations with each visit. It's wonderful to know that our history and ambiance, combined with our top-notch service, have left such a lasting impression on you. We'll make sure to pass along your kind words to Santos at the Ambassador Lounge and Juan and Yoelky at Las Cotorras Bar. We're lucky to have such dedicated staff who strive to make every guest feel like royalty. Thank you for choosing to stay with us time and time again. We look forward to welcoming you back for another exceptional experience soon! Warm regards, Yaraset Cortorreal, Guest Experience Manager, El Embajador, a Royal Hideaway Hotel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jannette R wrote a review Feb 2024
Puerto Rico3 contributions3 helpful votes
What an amazing experience. Reception front desk Lorena Blazquez and Victor Vicioso did the best helping me with my booking. The room is wonderful and very clean. The floor is quiet and smell super good. I highly recommend this hotel 100%. You will be well received as soon you arrived.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel El Embajador, Otros at El Embajador, A Royal Hideaway Hotel
Responded 3 weeks ago
Dear Mr. Kairo, Thank you for your excellent review! We're thrilled to hear that you had such an amazing experience during your stay with us. It's delightful to know that Lorena Blázquez and Víctor Vicioso at the reception front desk provided exceptional assistance with your booking. We'll be sure to pass on your kind words to them. We're glad that you found your room to be wonderful and very clean. Maintaining a quiet and pleasant atmosphere is important to us, and we're pleased that you noticed and enjoyed it. It's great to hear that you highly recommend our hotel and that you felt well-received from the moment you arrived. Thank you for choosing to stay with us, and we look forward to welcoming you back for another excellent experience in the future! Warm regards, Yaraset Cortorreal, Guest Experience Manager, El Embajador, a Royal Hideaway Hotel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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tracey c wrote a review Feb 2024
1 contribution
I unreservedly recommend this hotel. I found it on Hotels.com at the very last minute and an unbelievable rate. And it is everything as advertised. It is welcoming and luxurious and beautiful. The lobby is comfortable. Reception staff and bellboys remember your names. The rooms are, huge and well equipped. The bathroom is nicer than any bathroom I’ve ever stayed in in a hotel in the United States. The grounds are luxurious, and the surrounding city is fascinating. I signed up online to become a Barcelo club member which took five seconds, and cost nothing which earned us each a beautiful fruit plate on arrival, my partner says that he would stay here for the whole week rather than go out to the beach. He loves it so much. Comfort, warmth, beauty and luxury for an unbelievable price.
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Date of stay: February 2024Trip type: Traveled with friends
Room Tip: Take a few minutes it takes to sign up for the hotel group membership to get a few perks. They...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel El Embajador, Otros at El Embajador, A Royal Hideaway Hotel
Responded 3 weeks ago
Dear Mrs. Tracey, Thank you so much for your glowing recommendation! We are thrilled to hear that you had such a fantastic experience at our hotel. We strive to provide a welcoming and luxurious atmosphere for all our guests, and it's rewarding to hear that you found our lobby comfortable, our staff attentive, and our rooms spacious and well-equipped. We're delighted that you enjoyed our beautiful grounds and found the surrounding city fascinating. Becoming a Barcelo club member was a wise choice, and we're glad you appreciated the gesture of the fruit plate upon arrival. It warms our hearts to hear that your partner loved the experience so much that he preferred staying at the hotel over going to the beach. Providing comfort, warmth, beauty, and luxury at an unbelievable price is what we aim for, and we're thrilled to have achieved that for you. Thank you again for your recommendation, and we look forward to welcoming you back for another unforgettable stay! Warm regards, Yaraset Cortorreal, Guest Experience Manager, El Embajador, a Royal Hideaway Hotel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$131 - $192 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
occidental el embajador hotel santo domingo, occidental el embajador santo domingo
LOCATION
CaribbeanDominican RepublicSanto Domingo ProvinceSanto Domingo
NUMBER OF ROOMS
298
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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EL EMBAJADOR, A ROYAL HIDEAWAY HOTEL $118 ($̶2̶6̶5̶) - Updated 2024 Prices & Reviews - Santo Domingo, Dominican Republic

Frequently Asked Questions about El Embajador, A Royal Hideaway Hotel
Which popular attractions are close to El Embajador, A Royal Hideaway Hotel?
Nearby attractions include Parque Mirador Sur (0.09 miles), Cigar Outlet (0.5 miles), and Museum of the Dominican Man (0.7 miles).
What are some of the property amenities at El Embajador, A Royal Hideaway Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at El Embajador, A Royal Hideaway Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at El Embajador, A Royal Hideaway Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at El Embajador, A Royal Hideaway Hotel?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to El Embajador, A Royal Hideaway Hotel?
Conveniently located restaurants include Casa Vera, El Meson De La Cava, and Il Bacareto.
Are there opportunities to exercise at El Embajador, A Royal Hideaway Hotel?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does El Embajador, A Royal Hideaway Hotel have airport transportation?
Yes, El Embajador, A Royal Hideaway Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at El Embajador, A Royal Hideaway Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does El Embajador, A Royal Hideaway Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to El Embajador, A Royal Hideaway Hotel?
Many travelers enjoy visiting Alcázar de Colón (4.6 miles), Parque Colón (3.5 miles), and Panteon Nacional (3.6 miles).