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All 75 Santo Domingo hotels

Occidental El Embajador

4.0 of 5 Hotel   |   Avenida Sarasota 65, Santo Domingo, Dominican Republic
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Ranked #4 of 75 hotels in Santo Domingo
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed today
apareja Barcelona
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  • Reviews (513)
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513 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
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Barcelona
Top Contributor
62 reviews 62 reviews
22 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed today NEW

Every time I travel to Santo Domingo to visit friends and family I stay at El Embajador, and it feels like home. I truly love its common areas, especially the amazing pool and the gardens, but rooms are also very comfortable and spacious, and have been recently renovated. Breakfast is very good and the breakfast room has a nice view... More

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Utrecht, The Netherlands
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

We didn't had any reservation. On Booking.com we saw a special of €85 per night. When arrived at the hotel, Katie from the frontdesk told us all standard rooms were soldout and the exectutive rooms were only available. When going online the Booking.com special was still available. After showing the special, Katie refused to book and told us to book... More

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JJMartinezOrtiz, Manager at Occidental El Embajador, responded to this review

Dear guest, May I thank you for sharing your experience with us. Your comments have been addressed to avoid similar situations in the future as any availability discrepancy must be solved immediately. Your feedback will surely assist us to improve our service and we look forward to exceed your expectations in your next visit and welcome you back again to... More

Washington DC, District of Columbia
2 reviews
5 of 5 stars Reviewed 1 week ago

Stayed here for a night. 2 adults,4 kids. Plenty of room. Very affordable. They upgraded us to the club levels. Breakfast comes with that. Pool looked very nice, we didn't have time to enjoy though. Staff went out of their way to accommodate. Would stay again.

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JJMartinezOrtiz, Manager at Occidental El Embajador, responded to this review

Dear guest, Many thanks for sharing your experience with us. We are very pleased that you enjoyed with your family our premises. We look forward to welcoming you back soon; hopefully with time enough to enjoy our swimming pool and gardens. More

A TripAdvisor Member
5 of 5 stars Reviewed 2 weeks ago

Charmous old style hotel. There's Nothing in particular respect other hotels, but everithing works perfectly. You don't need to take care of nothing. Personnel very kind. Wifi included without passwords and breakfast excellent and served very early in the morning. Nice pool and gymn. Very interesting the old pictures around the hotel and bedrooms!

Was this review helpful? Yes 1
Caguas, Puerto Rico
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

I stayed with my family. The lobby, front desk, pool, restaurant (breakfast buffet) are excellent. The room was clean, the service great. Free Wi-Fi a plus. Cons-Rooms need some work(mildew on the A/C and bathroom) old carpets. The beds are small for 2 people.

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JJMartinezOrtiz, Manager at Occidental El Embajador, responded to this review

Dear guest, Many thanks for sharing your latest experience at Hotel El Embajador. Most of our rooms and common areas were recently renovated; I am pleased to inform you that we are currently updating most of the remaining rooms which will be finished by the end of the month. We look forward to welcoming you back in the near future.... More

Dordt, Zuid-Holland, Netherlands
Senior Contributor
41 reviews 41 reviews
25 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The service is excellent. However the waiters should speak some English if you go for high quality. Food was ery good I had my dinner in the restaurant. Service was extremely quick no time to recover between dishes this should be avoided. Dining is also relaxing this is stress. Atmosphere is wonderfull. Distance from centre just to far to walk.... More

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JJMartinezOrtiz, Gerente at Occidental El Embajador, responded to this review

Dear guest, May I thank you for your comments about your stay with us. They wil be shared most specially with our F&B department as they will assist us to improve the service in our outlets. I am glad to inform you that English language training for our team members is ongoing which will surely assist us to better serve... More

Annandale, Virginia
1 review
5 of 5 stars Reviewed 4 weeks ago

My wife and I recently stayed at the El Embajador Hotel in Santo Domingo.We enjoyed our stay there tremendously.We were particularly impressed by the Front Desk Manager Socrates Brito and his staff.They were very helpful and professional in every way.We shall definitely recommend this hotel to our family and friends in the United States.If you wish to contact us our... More

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JJMartinezOrtiz, Gerente at Occidental El Embajador, responded to this review

Dear Mrs Athill and Mr Peternell, From these lines and on behalf of the El Embajador team, many thanks for your comments about your stay with us. They will be shared with them, most specially with Mr Brito and his team which will be very glad of your remarks. We look forward to welcoming you back in the near future. More

Haverhill, Massachusetts
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 21, 2014

I went to a wedding to this hotel and it was all of that. If you want to have a great wedding this is the hotel that can make your dream wedding come true. Standard rooms are renovated and very spacious, mattress a little hard, but that's only because i have memory foam mattress. The place is beautiful, staff is... More

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JJMartinezOrtiz, Gerente at Occidental El Embajador, responded to this review

Dear guest, May I thank you for your comments about your last stay with us. It is very valuable for us to receive feedback from guests attending events at the hotel. Your experience will be shared also with our banqueting and events team which will be encouraged by your remarks. With kind regards, More

Alcobaca, Portugal
Contributor
20 reviews 20 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed July 11, 2014

Very nice hotel and suround garden & pool. Breakfast room and service it great. Old style with the right fair of sofisticado in the center of Santo Domingo. Business or pleasure the right option in this town.

Was this review helpful? Yes 1
JJMartinezOrtiz, Gerente at Occidental El Embajador, responded to this review

Dear guest, Many thanks for your comments about Hotel El Embajador; they will encourage our team members and assist us to improve our service. We look forward to welcoming you back in the near future. More

Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 8, 2014 via mobile

Stayed there in June 2014.Lovely hotel nice area..walking distance to beauty salon ice cream parlor..good restaurants outside the hotel not expensive. Hotel pool is big..the garden is beautiful..staff is very friendly and try their best to speak english.

Was this review helpful? Yes
JJMartinezOrtiz, Manager at Occidental El Embajador, responded to this review

Dear guest, Our gratitude for your comments about your last stay with us. They will be shared with our team members which I'm positive, will be encouraged by your remarks. We look forward to welcoming you back in the near future. More

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Additional Information about Occidental El Embajador

Address: Avenida Sarasota 65, Santo Domingo, Dominican Republic
Location: Caribbean > Dominican Republic > Santo Domingo Province > Santo Domingo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Occidental El Embajador 4*
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Also Known As:
Occidental El Embajador Hotel Santo Domingo
Occidental El Embajador Santo Domingo

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Amenities

Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Business Hotel in Santo Domingo #1 Casino Hotel in Santo Domingo #2 Luxury Hotel in Santo Domingo #2 Spa Hotel in Santo Domingo #6 Family Hotel in Santo Domingo #9 Romantic Hotel in Santo Domingo
Hotel Class
Number of rooms
286

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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