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Hostal Nicolas de Ovando-Mgallery

4.0 of 5
Calle Las Damas , Ciudad Colonial | Cuidad Colonial, Santo Domingo 11109, Dominican Republic
Hotel amenities
Hostal Nicolas de Ovando-Mgallery
Ranked #2 of 67 hotels in Santo Domingo
4.5 of 5 stars 186 Reviews
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186 reviews from our community

    Trip type
Traveler rating
    106
    62
    8
    6
    4
Date Rating
Armstrong, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 19, 2012 NEW

We stayed at the Nicolas for 4 nights and had a very pleasant experience. The colonial ambience gives you a feel for the surrounding buildings. The service was excellent and the room, though small, was clean and well appointed. The breakfast buffet was expensive but fresh and tasty. Talk baseball to Francisco at the bar. More

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Thomassimonnet, General Manager at Hostal Nicolas de Ovando-Mgallery, responded to this review
May 22, 2012

Is an honor for us that you took the time to express your comments about your stay at the Hostal Nicolas de Ovando. Our team is in constant training for the improvement of our services, is always a pleasure to receive positive feedbacks from our guests. Francisco and all of the team of the Hostal Nicolás de Ovando will receive... More

A TripAdvisor Member
1 review
3 of 5 stars Reviewed May 18, 2012 NEW

My first room had non-functioning a/c -- i called the desk and was told it would be fixed in 30 minutes -- finally after 5 hours i called AGAIN and was told i could change rooms -- so after totally unpacking i had to repack and move to another room at 11pm -- very disappointing service -- also i had... More

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Thomassimonnet, General Manager at Hostal Nicolas de Ovando-Mgallery, responded to this review
May 22, 2012

Dear Guest, I appreciate the time you’re taking on comment about your stay at the Hostal Nicolas de Ovando. We will consider your comments bout the air conditioner in the room I confess you that I really surprise for this because it's not normal that something like this happen in the Hostal Nicolás de Ovando. I will check with the... More

Helsinki, Finland
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 16, 2012

I felt like I was at a castle with all the dark elements and bright colored walls, while staying at the hotel. The room we were staying at was nice, quite large, but seemed tiny bit too small with the huge bed taking over most of the space. The bathroom was pretty large as well. The staff of the hotel... More

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Thomassimonnet, General Manager at Hostal Nicolas de Ovando-Mgallery, responded to this review
May 18, 2012

Dear Guest, Is an honor for us that you took the time to express your comments about your stay at the Hostal Nicolas de Ovando. Is always a pleasure to receive positive feedbacks from our guests. Our team is in constant training for the improvement of our services. In the hotel we have the restaurant La Residence where you can... More

Memphis, Tennessee
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 11, 2012

The great customer service started before we even arrived on the property.  We had our flight canceled the day of arrival, and I called nervously to the hotel. Miguel let me know that it wouldn't be any problem to move our reservation to the next day. Once we arrived at the airport, the driver was waiting as scheduled.  After a... More

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See 2 more reviews by echristoperj for Santo Domingo
Thomassimonnet, General Manager at Hostal Nicolas de Ovando-Mgallery, responded to this review
May 15, 2012

Dear Guest, Thank you for your great comment. I guess it's wonderful how these little things make the difference between the Hostal Nicolás de Ovando and other hotels as you explained each detail that made your anniversary memorable and maybe you didn't know that we had the information about it. I like to tell you thanks for have chosen the... More

San Francisco, California, USA
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 5, 2012

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Thomassimonnet, General Manager at Hostal Nicolas de Ovando-Mgallery, responded to this review
May 7, 2012

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Chicago, IL
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 3, 2012

The location of this hotel can't be beat for its position near the end of the Conde, the street that has most of the shopping and cafes in the Colonial Zone. All of the common areas are beautifully designed to combine the old world elegance of the 16th century with upscale renovations. In order to save some money, we opted... More

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Thomassimonnet, General Manager at Hostal Nicolas de Ovando-Mgallery, responded to this review
May 7, 2012

Dear Guest, Thank you for taking the time to express your comment about your stay in the Hostal Nicolás de Ovando. I felt very pleased when I read your words because you were satisfied. About your suggestion for the smell in the room, please if you can let me know which one was the room number, I need the information... More

pap
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 30, 2012
1
person found this review helpful

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Thomassimonnet, General Manager at Hostal Nicolas de Ovando-Mgallery, responded to this review
May 1, 2012

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Miami Beach
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 27, 2012
1
person found this review helpful

Beware of how this hotel billing policy. I booked my reservation through hotel website. Reservation was price was quoted in US Dollars and prepaid. Upon check-in, they confirmed pre-payment but asked me to sign two (2) credit card vouchers; one for website reservation and one for incidentals...subsequently, I found out that one of the vouchers an actual credit card authorization.... More

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Thomassimonnet, General Manager at Hostal Nicolas de Ovando-Mgallery, responded to this review
May 2, 2012

Thanks for taking the time to express your comments about your stay at the Hostal Nicolas de Ovando, we appreciate that you let us know your concerns about your stay with us. As explained you made a prepaid reservation. During the process the internet site confirm to you the validity of the payment, then within a few hours the hotel... More

Santo Domingo
Senior Contributor
22 reviews 22 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 23, 2012

I didn't stay at the hotel. I did however stop by for a quick meeting on a Sunday with some colleagues who I recommended they stay in the hotel. For my own selfish reason that consists of the hotels proximity to my home. After having a late breakfast meeting we sat and chatted for a while in a small bar... More

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See 21 more reviews by Frecome for Santo Domingo
Thomassimonnet, General Manager at Hostal Nicolas de Ovando-Mgallery, responded to this review
April 24, 2012

Thank you for taking the time to express your comments about your visit at the Hostal Nicolas de Ovando. Is always a pleasure to receive positive feedbacks from our guests. The GM Mr. Thomas likes that the guests or clients of the hotel feel pleased, you could appreciate that. Our team will receive your positive words. I really appreciate your... More

Austin, Texas
Senior Contributor
24 reviews 24 reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 21, 2012

My husband and I have stayed at this hotel many many times over the past 10 years and it never once has disappointed us. The rooms are wonderful, the service is excellent,great location, nice and quaint best hotel in Santo Domingo. More

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See 3 more reviews by BEACHTRAVELER648 for Santo Domingo
Thomassimonnet, General Manager at Hostal Nicolas de Ovando-Mgallery, responded to this review
April 24, 2012

Dear Mrs. Is an honor for us that you took the time to express your comments about your experience at the Hostal Nicolas de Ovando. I thank you for you have prefered us during 10 years and that you can recomend the quality of our services. Thank you for your great comment about us and I invite you to visit... More

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Additional Information about Hostal Nicolas de Ovando-Mgallery

Calle Las Damas , Ciudad Colonial | Cuidad Colonial, Santo Domingo 11109, Dominican Republic
Price Range: $$

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Hostal Nicolas de Ovando-Mgallery
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