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Hotel Frances Santo Domingo - MGallery Collection

5.0 of 5 Calle Las Mercedes, Esq Arzobispo Merino | Ciudad Colonial, Santo Domingo 10211, Dominican Republic
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Certificate of Excellence 2014
Hotel Frances Santo Domingo - MGallery Collection
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Hotel Frances Santo Domingo - MGallery Collection
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237 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Van Nuys, California, United States
Reviewer
4 reviews 4 reviews
5 of 5 stars NEW

Let me start by praising our bartenders and the mojitos. The weekday bartender makes his own mojito mix and they are unbelievable. Location is excellent. You can walk everywhere or you can take a taxi if you wish (cab fare is pricey- my family took a trip to the beach ~25 min drive and it was $120). The hotel room... More 

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Sweden
Top Contributor
213 reviews 213 reviews
51 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at this hotel during a trip to Santo Domingo. The location is excellent, just a few blocks from Santo Domingo's main attractions. In terms of service it was okay, nothing bad but nothing amazing either. The rooms are fine, but they need to be updated as they are slightly old fashion. Also, I have Accor Platinum status but... More 

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Orlando, Florida
Contributor
14 reviews 14 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Santo Domingo is crazy to drive in. Streets are not marked well, they end & go one way suddenly, people drive crazy, police will pull you over for no reason (because you are a tourist) but what made coming to Zona Colonial, in Santo Domingo was this resort. Car parking is across from the entrance and secured 24/7. Doors open... More 

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Alameda, California
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 10, 2015

We've stayed at the Hotel Frances 4 times in 5 years and have been amazed by how consistently great our experience has been. The hotel is gorgeous with it's thick walls and exposed brick, and the courtyard is a beautiful refuge when you're tired from walking around the city. We always find the rooms to be clean and the beds... More 

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1 review
4 of 5 stars Reviewed January 8, 2015

This is a beautiful hotel located in the colonial district of Santo Domingo. It is very clean, reasonably priced and has a warm and inviting colonial architecture. There is a private security guard that screens all those who enter for additional safety (the trend in the city although there doesn't really seem a need but nontheless you will feel very... More 

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Washington DC, District of Columbia
Top Contributor
117 reviews 117 reviews
32 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed January 1, 2015

This little boutique hotel has a lot of character and a nice ambience. Rooms are around the nice courtyard and vary somewhat in size. Had room 209 which was good, spacious and clean. Bed itself is enormous! Staff are very helpful and service is good.

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New York City, New York
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed December 3, 2014

I went to this hotel with my husband becasuse we were told it was a good hotel in the zona Colonial, as we got in nobody says nothing polite not even welcome, the recepctionist was busy doing some paper work with other co- workers and in the meantime we were standing there waiting for the check in, the parking lot... More 

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Contributor
20 reviews 20 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 30, 2014

Great stay here. The staff were brilliant. Really enjoyed the breakfast too. Good location in Colonial Zone. Great to have easy wifi access for free! Would stay here again if I come to DR. Maybe factor in a taxi fare if planning to head outside of the colonial zone

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1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 13, 2014

We were looking for a romantic scape after a party night. Well, we get thereal at 4am and it was raining. The desk man told me that he had the one king bed in the second floor ready as I asked for, but there was a leak in the roof. So I should choose between getting wet or instead take... More 

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California
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed September 5, 2014

We stayed at Hotel Frances Santo Domingo last summer. 4 adults and 2 three year-olds. We were here for three nights prior to our next destination in an all-inclusive resort in Punta Cana. We felt it was important to see this old world capital and learn a bit of its history and culture before being sequestered in first world comforts.... More 

Was this review helpful? Yes 4
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Additional Information about Hotel Frances Santo Domingo - MGallery Collection

Address: Calle Las Mercedes, Esq Arzobispo Merino | Ciudad Colonial, Santo Domingo 10211, Dominican Republic
Location: Caribbean > Dominican Republic > Santo Domingo Province > Santo Domingo
Price Range (Based on Average Rates): $
Hotel Class:5 star — Hotel Frances Santo Domingo - MGallery Collection 5*
Number of rooms: 19
Reservation Options:
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Also Known As:
Accor Santo Domingo
Sofitel Santo Domingo
Santo Domingo Sofitel
Hotel Style:
#6 Luxury Hotel in Santo Domingo
#7 Best Value Hotel in Santo Domingo
#14 Romantic Hotel in Santo Domingo

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