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Hotel Frances Santo Domingo - MGallery Collection

5.0 of 5 Calle Las Mercedes, Esq Arzobispo Merino | Ciudad Colonial, Santo Domingo 10211, Dominican Republic
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Certificate of Excellence 2014
Hotel Frances Santo Domingo - MGallery Collection
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Hotel Frances Santo Domingo - MGallery Collection
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227 reviews from our community

Traveler rating
    106
    79
    18
    9
    15
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29
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27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Alameda, California
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

We've stayed at the Hotel Frances 4 times in 5 years and have been amazed by how consistently great our experience has been. The hotel is gorgeous with it's thick walls and exposed brick, and the courtyard is a beautiful refuge when you're tired from walking around the city. We always find the rooms to be clean and the beds... More 

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1 review
4 of 5 stars Reviewed 2 weeks ago

This is a beautiful hotel located in the colonial district of Santo Domingo. It is very clean, reasonably priced and has a warm and inviting colonial architecture. There is a private security guard that screens all those who enter for additional safety (the trend in the city although there doesn't really seem a need but nontheless you will feel very... More 

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Washington DC, District of Columbia
Top Contributor
110 reviews 110 reviews
32 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This little boutique hotel has a lot of character and a nice ambience. Rooms are around the nice courtyard and vary somewhat in size. Had room 209 which was good, spacious and clean. Bed itself is enormous! Staff are very helpful and service is good.

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New York City, New York
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed December 3, 2014

I went to this hotel with my husband becasuse we were told it was a good hotel in the zona Colonial, as we got in nobody says nothing polite not even welcome, the recepctionist was busy doing some paper work with other co- workers and in the meantime we were standing there waiting for the check in, the parking lot... More 

Was this review helpful? Yes 2
Contributor
20 reviews 20 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 30, 2014

Great stay here. The staff were brilliant. Really enjoyed the breakfast too. Good location in Colonial Zone. Great to have easy wifi access for free! Would stay here again if I come to DR. Maybe factor in a taxi fare if planning to head outside of the colonial zone

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1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 13, 2014 via mobile

We were looking for a romantic scape after a party night. Well, we get thereal at 4am and it was raining. The desk man told me that he had the one king bed in the second floor ready as I asked for, but there was a leak in the roof. So I should choose between getting wet or instead take... More 

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California
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed September 5, 2014

We stayed at Hotel Frances Santo Domingo last summer. 4 adults and 2 three year-olds. We were here for three nights prior to our next destination in an all-inclusive resort in Punta Cana. We felt it was important to see this old world capital and learn a bit of its history and culture before being sequestered in first world comforts.... More 

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Sydney, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 2, 2014

This is an old hotel and I like old hotels. I stayed there for two days recovering from jetlag. I particularly liked the communal areas, although my room was very comfortable too. I found the service rather formal. Good location for sightseeing.

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Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 25, 2014

The hotel is in zona colonial, is safe, I was in room 103 and it was fantastic. The staff is great, thanks to Carlos, Gilberto, the ladies in the front desk and the rest of the staff. We will return and recommend this hotel to our friends and relatives.

Was this review helpful? Yes 1
Singapore, Singapore
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 20, 2014

I spend a wonderfull week in this lovely boutique hotel. I really apreciate having my breakfast in the quite flower and beautiful colonial architecture patio, The staff was warm, very friendly and always ready to help. The hotel has a great location in the colonial zone.

Was this review helpful? Yes 2
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Additional Information about Hotel Frances Santo Domingo - MGallery Collection

Address: Calle Las Mercedes, Esq Arzobispo Merino | Ciudad Colonial, Santo Domingo 10211, Dominican Republic
Location: Caribbean > Dominican Republic > Santo Domingo Province > Santo Domingo
Price Range (Based on Average Rates): $
Hotel Class:5 star — Hotel Frances Santo Domingo - MGallery Collection 5*
Number of rooms: 19
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Also Known As:
Accor Santo Domingo
Sofitel Santo Domingo
Santo Domingo Sofitel
Hotel Style:
#7 Luxury Hotel in Santo Domingo
#7 Best Value Hotel in Santo Domingo

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