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Barcelo Santo Domingo

Certificate of Excellence
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Maximo Gomez-Esq 27 de Febrero, Santo Domingo 1915, Dominican Republic (Formerly Barcelo Lina)
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1 room 1 guest
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Barcelo Santo Domingo
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745 Reviews from our TripAdvisor Community

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Traveler rating
    341
    207
    88
    61
    48
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110
127
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247
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (745)
  • Mar-May only
    (234)
  • Jun-Aug only
    (225)
  • Sep-Nov only
    (110)
  • Dec-Feb only
    (176)
All months
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The experience was very satisfying. The room was well appointed with a spacious shower and bathroom. The Japanese restaurant was very tasty and affordable. We wish the gym was 24 hours but the hours and equipment did the trick. Very nice staff. Only downside is the crazy business intersection across the street.

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1 review
5 of 5 stars Reviewed 3 days ago NEW

This was an experience that will never be forgotten by me. I would like to start and say that i am a caucasian male living near Sarasota Florida. I have traveled to the DR many times in the past but 95 % of the time was spent in Punta Cana living in a villa. This time i had to make... More 

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Level Contributor
4 reviews
1 of 5 stars Reviewed 1 week ago NEW

I'm not the reviewer rating type but after this experience. I'll start reviewing hoping ,I could prevent other from making the same mistake as I did, this place is horrible they want to charge you for everything including WiFi in the lobby or the bedroom the pool is disgusting, very noisy the staff can't communicate with each other, they don't... More 

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BarceloSantoDomingo, Director General at Barcelo Santo Domingo, responded to this review

Dear Miguel: Thank you for posting your opinion on TripAdvisor. We apologize for the inconvenience during your stay with us. We try to help you since arrival to the hotel and our team explained about of penalty for changes or cancellations. That's policies were in your voucher. The internet service has an extra charge for all our customer, except to... More 

Denver, Colorado
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

I wasn't really expecting much considering my friends and I booked this hotel at a low price for a weekend in the city. I was pleasantly surprised with the stylish decor and room. The pool was pretty lively (although I'd still recommend the beach), and the pina coladas were amazing. Room service was cheap, but took forever (note: we did... More 

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BarceloSantoDomingo, Director General at Barcelo Santo Domingo, responded to this review

Dear Cici: Thank you for choosing our hotel for your stay in Santo Domingo. It's a pleasure for us that your stay with us exceed your expectations. We apologize for the inconvenience with the business center. We have one on Club Premium floor and other on the lobby open 24hrs. Thank you for recommend us to others travelers. We hope... More 

1 review
5 of 5 stars Reviewed 1 week ago

Great service especially Premium club on the 9th floor. 2 great ladies took care of me and my autistic son.. Arlenis and Leandra.. They showed great patience and service!!!! I felt at home with great hospitality.. They really went all out for us. Very friendly and professional., a must place to return to with the family..

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BarceloSantoDomingo, Director General at Barcelo Santo Domingo, responded to this review

Dear Jesus: Thank you for your comment about our hotel. We are glad to know that you are satisfied with the excellent service provided by the staff on Club Premium. We hope you and your family come back again. Best regards, César Güílamo More 

1 review
5 of 5 stars Reviewed 1 week ago

they have a amazing performance for the custormers, also the attention is really fantastic and in the premium club you will find the best services especially for Arlenis, natacha and leandra, algeni, sthephany, beatriz.

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BarceloSantoDomingo, Director General at Barcelo Santo Domingo, responded to this review

Dear Harold: Thank you for choosing us for your stay in Santo Domingo. We are happy to know that you felt satisfied with the service staff on Club Premium. It'll be a pleasure serve you again. Best regards, César Güílamo More 

Toronto, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Beautiful hotel in downtown Santo Domingo. Friendly staff, comfortable rooms, great location clean, great decor Swimming pool area was great for kids, adults live music. Beside the autopista 15-20 minutes to Boca Chica

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BarceloSantoDomingo, Director General at Barcelo Santo Domingo, responded to this review

Dear Aurora: Thank you for choosing us and sharing your experience with others travelers. We are happy to know that your stay with us was satisfied. Thank you for highlight our location, staff service, comfort of the room and pool area. We hope to see you in your next trip to Santo Domingo. Best regards, César Güílamo More 

2 reviews
4 of 5 stars Reviewed 3 weeks ago

This was a semi business trip. The Barcelo was able to accommodate our groups needs from the time of checkin to the check out process. The bellman were great and very attentive and never asked for a tip. However with great service comes a reward. The front desk was working with our group since we arrived at 5am from a... More 

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BarceloSantoDomingo, Director General at Barcelo Santo Domingo, responded to this review

Dear Jorge: Thank you for your loyalty and posting your experience on TripAdvisor. We're proud to know that you felt satisfied with our installations and the service provided by the staff. Thank you for highlight the comfort of the room and the quality of the food served. We'll happy to see you soon. Regards from Santo Domingo. César Güílamo More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Este es el antiguo Hotel Lina, muy famoso y concurrido en anos pasados.Lamentablemente la calidad del hotel no es la misma. Podriamos decir que si no estuvieran tan sucias las alfombras el hotel seria una buena opcion porque todas las areas sin alfombra estan impecables. El servicio es bueno y la seguridad del hotel tambien.En el noveno piso tiene un... More 

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BarceloSantoDomingo, Director General at Barcelo Santo Domingo, responded to this review
Google Translation

Estimada Maria: Gracias por elegir nuestro hotel para su hospedaje en Santo Domingo. Las alfombras de las habitaciones son aspiradas... More 

Level Contributor
3 reviews
2 of 5 stars Reviewed 5 weeks ago

We had a terrible experience at Barcelo, we stayed at their Club Superior rooms and it was a painful experience.. The AC was not working, we had to move to a different room and still the AC didn't work. The hotel wasn't clean either. The carpets were dirty. It's very sad because Barcelo used to be our second home in... More 

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BarceloSantoDomingo, Director General at Barcelo Santo Domingo, responded to this review

Dear Alejandro: Thank you for posting your opinion on TripAdvisor. Sorry for the inconvenience during your stay with us. Our housekeeper department must to clean the rooms daily. We'll ensure that the AC function it perfectly and the cleanness being performed according to the standards of the hotel. Our Club Premium floor was remodeled 3 months ago to provide a... More 

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