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Barcelo Santo Domingo

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Maximo Gomez-Esq 27 de Febrero, Santo Domingo 1915, Dominican Republic (Formerly Barcelo Lina)
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Barcelo Santo Domingo
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Barcelo Santo Domingo
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725 Reviews from our TripAdvisor Community

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Traveler rating
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    46
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
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English first
  • All months
    (725)
  • Mar-May only
    (234)
  • Jun-Aug only
    (205)
  • Sep-Nov only
    (110)
  • Dec-Feb only
    (176)
All months
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 days ago NEW

Este es el antiguo Hotel Lina, muy famoso y concurrido en anos pasados.Lamentablemente la calidad del hotel no es la misma. Podriamos decir que si no estuvieran tan sucias las alfombras el hotel seria una buena opcion porque todas las areas sin alfombra estan impecables. El servicio es bueno y la seguridad del hotel tambien.En el noveno piso tiene un... More 

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2 of 5 stars Reviewed 6 days ago NEW

We had a terrible experience at Barcelo, we stayed at their Club Superior rooms and it was a painful experience.. The AC was not working, we had to move to a different room and still the AC didn't work. The hotel wasn't clean either. The carpets were dirty. It's very sad because Barcelo used to be our second home in... More 

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BarceloSantoDomingo, Director General at Barcelo Santo Domingo, responded to this review

Dear Alejandro: Thank you for posting your opinion on TripAdvisor. Sorry for the inconvenience during your stay with us. Our housekeeper department must to clean the rooms daily. We'll ensure that the AC function it perfectly and the cleanness being performed according to the standards of the hotel. Our Club Premium floor was remodeled 3 months ago to provide a... More 

Santo Domingo, Dominican Republic
Level Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 1 week ago

The Barcelo Santo Domingo is well located. its on the corner of 27 de Febrero and Av. Máximo Gomez. It's a busy corner with not much to do. Rooms are nice, but not a big thing. Hotel looks a little Dated but still a good value.

Was this review helpful? Yes
BarceloSantoDomingo, Director General at Barcelo Santo Domingo, responded to this review

Dear Mr. Jimenez: Thank you for choosing our hotel and highlight our central location. Actually we're remodeling our installations to provide a better experience to our customer. We hope to have the opportunity to serve you again. Best regards, César Güílamo More 

Lilongwe, Malawi
Level Contributor
8 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

I think the staff is very good, the hotel suits my needs, the WiFi works very well, and the food is decent. The prices inside are also not so bad and the quality is good. Maybe the only thing that could be better is the location. But overall, I've been very comfortable.

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BarceloSantoDomingo, Director General at Barcelo Santo Domingo, responded to this review

Dear Christian: Thank you for sharing your opinion on TripAdvisor. It's a pleasure for us that you feel satisfied with our installations and service. We are located in the main avenue of the city. We hope to see you in your next trip to Santo Domingo. Best regards, César Güílamo More 

Punta Cana, Dominican Republic
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Even though the room was spacious, it looked it needed maintenance, not so clean, maintenance details in the room and around the hotel, bathroom in the room lacked cleaning and maintenace, uncomfortable bed

Was this review helpful? Yes 1
BarceloSantoDomingo, Director General at Barcelo Santo Domingo, responded to this review

Dear Stefano: Thank you for posting your opinion on this website. We apologize if you had any inconvenience during your stay with us. We'll continue to strive to provide a quality service to all our customer. We'll ensure that the cleanness and rooms are according to our standards. We hope to have the opportunity to serve you in another occasion.... More 

Istanbul, Turkey
Level Contributor
53 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed one in Santo Domingo in Barcelo Santo Domingo. Our stay was comfortable and we didn't have any problems about hotel. On the other hand the place is not so tourisitc and there were lots of local sellers around. Santo Domingo shows you what the Caribbean is, however i can not say that hotel's around is too safe.

Was this review helpful? Yes 1
BarceloSantoDomingo, Director General at Barcelo Santo Domingo, responded to this review

Dear Ozcan: Thank you for posting your opinion on this site. Our hotel is located in a main avenue of the city. We have nearby shopping malls, "Centro Olimpico", "Teatro Nacional", subway stations and so on. We have a trained staff security for safe our guest. It'll be a pleasure can serve you in another occasion. Best regards, César Güílamo More 

Tampa, Florida
Level Contributor
46 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was awesome. The food at the buffet was sooo yummy, the service was spectacular and some good looking guys (yup, Dominican guys are very attractive). Then the pool, it was kinda just us in it. At first I was shy to get in but then after seeing my daughter enjoy it I caved in. Go to the 8ft part... More 

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BarceloSantoDomingo, Director General at Barcelo Santo Domingo, responded to this review

Dear Ms. Sandy: Thank you for staying in our hotel. We are proud to know you feel satisfy with the service provided and our installations. Thank you for highlight the quality of food and the pool area. It'll be a pleasure see you again. Best regards, César Güílamo More 

Orlando, Florida
1 review
4 of 5 stars Reviewed 4 weeks ago

Stayed 3 days in this wonderful hotel! -Excelent customer service -Excelent Security - Room was very clean and comfortable -the bathroom was epic and the shower even better providing everything i needed from soap to conditioner THE ONLY BAD THING PREVENTING THIS HOTEL FROM BEING A 5 STAR: WIFI! Not only did i have to go down to the lobby... More 

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Was this review helpful? Yes
BarceloSantoDomingo, Director General at Barcelo Santo Domingo, responded to this review

Dear traveler: Thank you for choosing us and for posting your opinion on TripAdvisor. We apologize for the inconvenience with the internet. We offer different packets according to the days of stay. You can ask when you arrive at the hotel. We’ll continue to strive to provide a better service. Thank you for highlight our quality service, the cleanness, comfort... More 

New York
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I like this hotel for the reason that I feel safe, I feel at home, I like the way that the location tiendesn me allows me to get anywhere fast, really love it.,also my family can go and wait in a place inside the hotel very comfortable

Was this review helpful? Yes
BarceloSantoDomingo, Director General at Barcelo Santo Domingo, responded to this review

Dear Julio: Thank you for posting your experience on this website. We feel proud to know you felt like home in our hotel. Thank you for highlight our location, security and comfort. It’ll be a pleasure serve you in another occasion. Best regards, César Güílamo More 

1 review
2 of 5 stars Reviewed June 18, 2015

E checked in at 2 am. The front desk agent screwed up the entire reservation. He wanted to charge us a far higher rate than what we booked. Thank God we had all copies of our online reservations which was made on their website directly. After he took our cash he said he can't give us receipt and that we... More 

Was this review helpful? Yes
BarceloSantoDomingo, Director General at Barcelo Santo Domingo, responded to this review

Dear Mr. Ryan: Thank you for sharing your opinion with other travelers. We apologize for confusion from receptionist at the time of check-in. By policies, we take a hold for expenses incidental to all customers who visit us. The room we assign to you was fumigated and inspected for quality manager. We’ll pay special attention to cleanliness and fumigation room.... More 

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