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Barcelo Santo Domingo

Certificate of Excellence
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Maximo Gomez-Esq 27 de Febrero, Santo Domingo 1915, Dominican Republic (Formerly Barcelo Lina)
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Hasta 38% de descuento
Best prices for: 1 room 1 guest
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Barcelo Santo Domingo
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Barcelo Santo Domingo
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688 reviews from our community

Traveler rating
    317
    197
    80
    53
    41
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (688)
  • Mar-May only
    (234)
  • Jun-Aug only
    (168)
  • Sep-Nov only
    (110)
  • Dec-Feb only
    (176)
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Randolph, Massachusetts
1 review
5 of 5 stars Reviewed yesterday NEW

Very Good Customer Service, Great Room, very good food Reservation was easy, front desk staff excellent, TANIA VERAS, she have very professional customer services, she have a great attention. Thank you!

Was this review helpful? Yes
Miami Beach, Florida
1 review
4 of 5 stars Reviewed 2 days ago NEW

My only complaint is that the breakfast is very expensive $16 and did not include in the hotel. The hotel staff were excellent specially the manager of the front desk. The room and the bathroom were very spacious.

Was this review helpful? Yes
BarceloSantoDomingo, Director General at Barcelo Santo Domingo, responded to this review

Dear Mr. Ajaron: Thank you for choosing us and for posting your opinion. We offer different s meals plans, that you can consult on our web site or when you arrive at the hotel. Thank you for highlight the quality service provided by the staff and the spacious of the room. We hope to see you soon. Best regards, César... More 

New York City, New York
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Reservation was easy, front desk staff excellent(Sandra, Tania, Rubalis) On the phone before trip (Rubelin) Baggage handler (Henry) Breakfast was great (Chef Santos) Great attention from the Commercial Director (Katiuska Mendez) Reservation Agent ( Elizabeth Compress) Spoke to Ms.Aidee Basora in the Commercial Dept., great customer service skills

Was this review helpful? Yes
BarceloSantoDomingo, Director General at Barcelo Santo Domingo, responded to this review

Dear traveler: Thank you for choosing our hotel for your stay in Santo Domingo. It's a pleasure for us that you are very satisfied with our service. We'll happy to serve you in your next trip. Thank for mention it the name of each person that did an effort to provide you a great experience. Best regards, César Güílamo More 

New Jersey
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed at the hotel several times. Always pleasant workers and professional. This time we upgraded to the Premium Club. With that you have free WiFi the whole time of your stay, soda, beer , wine and smacks at the premium club. Also a jacuzzi outside which had warm water something you don't usually find in Dominican Republic . Of course... More 

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BarceloSantoDomingo, Director General at Barcelo Santo Domingo, responded to this review
Google Translation

Estimado viajero: Gracias por sus comentarios acerca de nuestro hotel. Nos sentimos complacidos de que su estadía con nosotros fuera... More 

Road Town, Tortola
1 review
4 of 5 stars Reviewed 3 weeks ago

I had an awesome time, the breakfast, lunch and dinner was fantastic. I will do it again. I would encourage the hotel to add a few more English speaking persons. My stay was wonderful. The staff was very friendly and very helpful.

Was this review helpful? Yes
BarceloSantoDomingo, Director General at Barcelo Santo Domingo, responded to this review

Dear Ms. Verna: Thank you for posting your opinion on this site. We are happy to know that you are satisfied with our service. Thank you for highlight our quality in the meals. We'll continue to strengthen the language issue with the staff. We hope to see you soon. Best regards, César Güílamo More 

San Juan, Puerto Rico
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

On my first business trip to Santo Domingo I stayed on Hotel Barcelo Santo Domingo. Since my arrival service & and treatment was AWESOME. I Stayed on the 8th floor on a Business Suite which has all the amenities and services required. Definitely this will be my Hotel for the next business trips in Santo Domingo.

Was this review helpful? Yes
BarceloSantoDomingo, Director General at Barcelo Santo Domingo, responded to this review

Dear traveler: Thank you for choosing our hotel for your stay in Santo Domingo. It's a pleasure for us to know that you are satisfied with our service and installations, especially with our Club Premium floor. We hope to see you in your next business trip. Regards, César Güílamo More 

New York, New York
Top Contributor
57 reviews 57 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Great hotel, convenient location . Remodeled recently. Suites are large and comfortable . At check in upgrade to 8th or 9th floor for much better room and premium club access. Hotel will get you reliable, safe taxis albeit a little more pricey than standard. Checkout is a little annoying as they check room bar. Recommended for business traveler.

Was this review helpful? Yes
BarceloSantoDomingo, Director General at Barcelo Santo Domingo, responded to this review

Dear traveler: Thank you for choosing our hotel for your stay in Santo Domingo. We are happy to know that you feel satisfied with our hotel and quality service of Club Premium. Sorry for the inconvenience, but as a policy, our team should check the minibar of the room before the checkout of the guest. Thank you for recommend us.... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I stayed at this hotel recently, the staff was very nice, and dedicated employees especially the reception personnel at the front desk (Mrs. T. Veras) they checked me in a timely manner, any questions I had they were very kind and attentive and directed me where I needed to go. The food menu was enjoyable and the staff was always... More 

Was this review helpful? Yes
BarceloSantoDomingo, Director General at Barcelo Santo Domingo, responded to this review

Dear traveler: Thank you for choosing our hotel. We are happy to know that you are satisfied with our service. Thank you so much for highlight the service provided by the reception staff, our cleanness and location. It'll be a pleasure serves you again. Best regards, César Güílamo More 

Toronto, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 23, 2015 via mobile

Great time can't wait to go back! Great downtown location. Only thing to make it perfect would be if meals were included. Otherwise great clean pool area and beautiful room comfortable bed and friendly staff!

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BarceloSantoDomingo, Director General at Barcelo Santo Domingo, responded to this review

Dear Ms. Aurora: Thank you for posting your opinion on TripAdvisor. It's a pleasure for us to know that your experience exceed your expectation. We offered different meal plans; you can ask when you arrive at the hotel or through our website. Thank you for highlight our location, comfort of the rooms and the quality service provide by the staff.... More 

1 review
5 of 5 stars Reviewed April 22, 2015

We got there late but they gave us an upgrade to the 9th floor and it was a beautifully remodeled room, and they have a gorgeous roof deck/bar/jacuzzi area. The pool area is very nice also. The food was good (not excellent) but thats only because we are from Chicago and are spoiled by some of the best restaurants. The... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
BarceloSantoDomingo, Director General at Barcelo Santo Domingo, responded to this review

Dear Mr. Eric: Thank you for posting your opinion on TripAdvisor. Thank's for choosing us and for highlight our recently remodeled Club Premium floor. We hope to receive in another time with your family. We'll continue to strive to provide the best experience at Santo Domingo. Best regards, César Güílamo More 

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