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All 75 Santo Domingo hotels

Sheraton Santo Domingo

3.5 of 5 Resort   |   365 George Washington Avenue, Santo Domingo I0205, Dominican Republic (Formerly Melia Santo Domingo)
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89%
Ranked #4 of 75 Hotels in Santo Domingo
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
MathewS125
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205 reviews from our community

Traveler rating
    127
    55
    12
    4
    7
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31
29
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78
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed 3 days ago NEW

Luckily i visit this fabulous hotel in Santo Domingo with the view of the Caribbean Sea, is amazing waking up and appreciate this view. Staff 10/10 thanks Masiel in the front desk for help us in everything on those days. Food and beverage is ok but not as I expected, can improve more.

Was this review helpful? Yes
Diana T, Guest Relations Manager at Sheraton Santo Domingo, responded to this review

Dear MathewS125, Thank you for giving us the opportunity to serve you; it is great you enjoyed our facilities as well as the service of our associates. Thanks for your suggestion, your opinion is very important for us. Hope to be welcoming you very soon and deliver a memorable stay. Warmest regards, More

1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

Great service. The consierges are all the time at your service and very pleasant. The hotel is clean, the rooms are perfect. I will recommandate this hotel. Ask for Vladimir and Luis Miguel the best consierges ever.

Was this review helpful? Yes
Diana T, Guest Relations Manager at Sheraton Santo Domingo, responded to this review

Dear Sergio417, Thanks so much for sharing your experience. We are more than happy to know you enjoyed your stay at Sheraton Santo Domingo; thanks also for such excellent comments regarding our facilities, we hope to be welcoming you very soon in the near future. Sincerely, More

Geneva
Top Contributor
65 reviews 65 reviews
59 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

As almost always, Sheraton Service Level is perfect, rooms oversized, A/C perfectly working. Situated a 20 Min walk from the old City Center, perfect Location at the seat front. Reception staff very friendly and welcoming.

Was this review helpful? Yes
Diana T, Guest Relations Manager at Sheraton Santo Domingo, responded to this review

Dear Reto1961, Thanks so much for your review, we are more than happy to know you had the opportunity to enjoy our service and facilities. We hope to be welcoming you very soon and deliver a memorable and comfortable stay. Sincerely, More

Paspels, Switzerland
Contributor
13 reviews 13 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago

once again in the sheraton santo domingo after the renovation last year junior suite 418U$ / night breakfast included in the executive level check in at 4pm after a long trip they were workers making so mach noise that we had to go out waiting until they finished 6pm. why reception did not tell us anything? long brown hairs on... More

Was this review helpful? Yes
Diana T, Guest Relations Manager at Sheraton Santo Domingo, responded to this review

Dear andy j, Thank you for taking the time to share your comments regarding your stay with us. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you... More

Alexandria, Virginia
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Thoroughly enjoyed my stay at the Sheraton Hotel. The staff was very professional and courteous. They also provided travel tips during our stay. The hotel was very clean. The hotel breakfast was awesome!

Was this review helpful? Yes
Diana T, Guest Relations Manager at Sheraton Santo Domingo, responded to this review

Dear Angela V, Thank you for taking the time to share your comments regarding your stay with us. We feel more than happy to know you enjoyed our service and facilities; to deliver memorable experiences to our guests is our main commitment. We hope you visit us very soon in the near future. Warm regards, More

FT.ALUDERDALE
1 review
5 of 5 stars Reviewed 3 weeks ago

We had a 2 night stay @ this Sheraton property , we were welcomed upon check in with Luis Miguel whom was very professional & very accomodating to us. also Ginny the bartender was super attentive & very nice as well. The rooms were great the restaurants as well! I would definately return to this property! Thank you very much... More

Was this review helpful? Yes
Diana T, Guest Relations Manager at Sheraton Santo Domingo, responded to this review

Dear CHRISPY26, Thanks so much for taking the time to share your experience during your past stay with us. At Sheraton Santo Domingo, we pride ourselves of delivering guests memorable experiences. It is great that you had the opportunity to enjoy our service and facilities. We hope to be welcoming you again in the near future. Warm regards, More

Minneapolis, Minnesota
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I have been here twice for work. This is our layover hotel in Santo Domingo. This is also the layover hotel for many other flight crews. The rooms are very clean and well appointed. Both times I have stayed I have had a partial ocean view room with a king sized bed. The beds and pillows are comfortable with good... More

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Diana T, Guest Relations Manager at Sheraton Santo Domingo, responded to this review

Dear Chrisfliesalot Robbinsdale, We thank you for taking the time to share your review with us. It is great that you had enjoyed our Sheraton Sweet Sleeper bed as well as our renovated pool area, also the Sheraton Fitness with modern design and 24 hours access. We hope to be welcoming you very soon and deliver a comfortable and relaxing... More

New York
1 review
5 of 5 stars Reviewed 3 weeks ago

All I can say is that I have traveled to many countries and stayed at many hotels and the Sheraton in Santo Domingo has the BEST staff I have ever encountered. The girls at the front desk, Jeniffer, Masiel and Giselle were amazing. Gary at the gym was awesome. And Gabriela at the restaurant was great. My second half of... More

Was this review helpful? Yes
Diana T, Guest Relations Manager at Sheraton Santo Domingo, responded to this review

Dear Irma N, Thanks so much for taking the time to share your feedback; at Sheraton Santo Domingo, we pride ourselves of delivering guests memorable experiences. We are honored to receive such excellent comments, to make our guests feel like home and comfortable is our associates main commitment. Your satisfaction is our most valuable reward. We truly hope to be... More

Port-au-Prince, Ouest, Haiti
1 review
5 of 5 stars Reviewed 4 weeks ago

My friends and I were ther for 8 days training for American Air LInes. I personally were in the 6th floor room 29 so tho real beautiful beds, one flat screen tv the toilets was enough good to pass all my time in it. one desk with a exxecutive chair.

Was this review helpful? Yes
Diana T, Guest Relations Manager at Sheraton Santo Domingo, responded to this review

Dear Mercy K, Thank you for taking the time to share your experience with us. It is great to know you had the opportunity to enjoy our service and facilities. At Sheraton Santo Domingo, to deliver memorable experiences to our guests is our main commitment. We hope to have you again as our guest in the near future. Warm regards, More

Clifton, New Jersey, United States
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 17, 2014

have been staying at the Sheraton for over 35 years. During this time it has been Sheraton, Melia, something else and now is back to Sheraton, and now it has turn into and excellent hotel. It has been re-decorated it is luxurious and homey at the same time. There are conversation niches at the entrance the fabulous lobby and different... More

Was this review helpful? Yes
Diana T, Guest Relations Manager at Sheraton Santo Domingo, responded to this review

Dear Marcia A, Thanks for taking the time to share your experience and for your loyalty to our hotel. It is our pleasure to have you and to have the opportunity to deliver a different and memorable experience in every visit. It is great to know you enjoy our renovated facilities such as our Link @Sheraton located at the main... More

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Additional Information about Sheraton Santo Domingo

Address: 365 George Washington Avenue, Santo Domingo I0205, Dominican Republic (Formerly Melia Santo Domingo)
Phone Number:
Location: Caribbean > Dominican Republic > Santo Domingo Province > Santo Domingo
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Santo Domingo 3.5*
Number of rooms: 245
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Also Known As:
Melia Santo Domingo Hotel Santo Domingo
Santo Domingo Melia
Sol Melia Santo Domingo

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