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Garraway Hotel

2.5 of 5 Place Heritage | One, Dame Eugenia Charles Blvd., Roseau, Dominica
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Garraway Hotel
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Garraway Hotel
Garraway Hotel
Garraway Hotel
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26 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Christiansted, St. Croix
14 reviews 14 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 4 weeks ago

One night was all I needed. This hotel is located directly across from Fort Young which is far superior for just a little more money. The bed sheets in the room were worn and looked dirty. The water pressure was low and the “In Room Wi-Fi” didn’t work. When I complained that the Wi-Fi wasn’t working (the wireless router was... More 

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San Salvador, El Salvador
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 23, 2014

There were not many hotels to choose... Dominica is a small country with only 72,000 people, they have 9 volcanos (3 of them active) and everything is surrounded by mountains. For nature lovers is the right place. In my opinion, the Fort Young Hotel is the number one there, but it was fully booked so I got Garraway, which was... More 

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Toronto, Canada
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed November 16, 2013

On our trip to Dominica we had yo stay in a hotel for one night. The Garraway had vacancy, it was a great choice. The staff was very receptive, warm and friendly. We were checked in quickly, escorted to our room, which was very spacious. The hotel is located right on the water front, which is not a reflection of... More 

Was this review helpful? Yes 1
pestaina, Owner at Garraway Hotel, responded to this review

We are delighted that your stay with us met your expectations. We hope that we can again provide you with the excellent service of which we are very proud when you next come to the island. I will certainly convey your compliments and comments to our Staff who continually work hard to meet the standards of excellence we set ourselves.... More 

5 reviews 5 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed June 4, 2013 via mobile

Stayed at Garraway for two weeks. The only good thing was the breakfast which was overpriced and could be included in the stay package. A few of the front desk folks were out right rude. The executive suite was not really a suite ...none of the usual amenities ...have to carry a large key around And the front door closes... More 

Was this review helpful? Yes 1
pestaina, Owner at Garraway Hotel, responded to this review

We regret that your stay at the Garraway Hotel did not meet your expectations. We have noted your comments and concerns and where positive will consider how these can be used to improve on our service to clients. Where negative we will do everything to turn these around. We take steps at all times to ensure that the safety and... More 

Bronx, New York
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 1, 2013

I stay for three nights and couldn't get another hotel since there was a big cricket tournament when I went and all of the other hotels were filled to capacity. The food was very good and local dishes were offered in the morning. Didn't eat lunch or dinner there. Was out during lunch and went around the corner at a... More 

Was this review helpful? Yes 2
pestaina, Manager at Garraway Hotel, responded to this review

Thanks for staying with us. It was a busy time as Dominica was hosting a Cricket Test Match at the time. However we do try to ensure that all our clients are happy and given excellent service. We would have liked you to savour more of our local cuisine as we do have a varied selection of meals for lunch... More 

Fairbanks, Alaska
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed February 4, 2013

We were forced to stay here during a travel delay due to a cancelled flight, it was one of the only hotels which would accept the airlines voucher. While the hotel itself was OK, I have no idea why anyone would actually pick it given the other choices. It's right downtown next to the cruise ship dock. It's very busy,... More 

Was this review helpful? Yes 3
pestaina, Manager at Garraway Hotel, responded to this review

We re happy that you stayed with us and apologise for the noise which is caused by the traffic outside depending on the level of activity in the country. We would have been happy to move you to another room which we usually do to accommodate guests for their satisfaction and comfort. Our location is very strategic and all our... More 

Chaguanas, Caroni, Trinidad and Tobago
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed January 23, 2013

Dominica unfortunately does not have any modern design hotels, Garraway is in the top 5 best on the island. Difficult to keep the noise from the city out of your room. Requires better maintenance. The hot water is lukewarm, but the cold is cold. Having stayed all over Roseau, it's a toss up really when it comes to accommodations. I... More 

Was this review helpful? Yes 2
pestaina, Manager at Garraway Hotel, responded to this review

Thanks for staying with us. You will be happy to know that our wifi service is now operating perfectly so we apologise for the hiccup you encountered during your stay as it was just being tested at the time. We would have gladly moved you to a room away from the traffic ton ensuern that you were insulated from the... More 

Toulouse, France
Top Contributor
65 reviews 65 reviews
21 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed November 24, 2012

More of a business hotel than tourist, rooms are large and modern with fridge & kettle and most have a sea view. Good for sunsets, but you may wake up with a multi storey cruise ship outside your window as the dock is on the opposite side of the road. The staff were helpfull, I had not heard good things... More 

Was this review helpful? Yes 1
pestaina, Manager at Garraway Hotel, responded to this review

Thanks for your observations about our hotel which does cater for both the business and leisure visitor. We do not have a swimming pool but since we are so centrally located and pride ourselves on being the Nature Island of the Caribbean, we feel that most people love to enjoy our natural rivers, sulphur spas and beaches. We are able... More 

Bridgetown, Barbados
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 7, 2012

The Garraway hotel enjoys a prime location on the Roseau waterfront offering gorgeous sunset views from its West facing aspect. It's clean and the rooms are spacious; bathrooms are OK but could use an upgrade -however the towels were quite new when I stayed recently which was a positive. The front desk is usually very helpful and the restaurant staff... More 

Was this review helpful? Yes 1
pestaina, Manager at Garraway Hotel, responded to this review

Thanks much for your response. While we do not yet have access to wifi we offer internet access in all rooms free of cost but are considering wifi access in the short term. We greatly appreciate your comments which have been very helpful and will convey your kind comments about our staff accordingly. We hope that our services will be... More 

St. Thomas, U.S. Virgin Islands
Senior Reviewer
8 reviews 8 reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed December 21, 2011

November 2011. Our departing flight from Dominica was cancelled, and American Eagle sent us all back to Roseau to spend the night. We were sent to the Garraway Hotel. We all looked forward to some cocktails and dinner there, and a good night's sleep before returning to the airport early the next morning. The Garraway was busy; the young men... More 

Was this review helpful? Yes 1
pestaina, Owner at Garraway Hotel, responded to this review

Thanks for your review which has enabled us to investigate the concerns raised. We first of all wish to apologise for the shortcomings which you identified. We are grateful for your observations and have taken steps to ensure that the issues raised have been dealt with so that these do not recur. With best wishes for a Happy New Year!... More 

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Additional Information about Garraway Hotel

Address: Place Heritage | One, Dame Eugenia Charles Blvd., Roseau, Dominica
Location: Caribbean > Dominica > Saint George Parish > Roseau
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Garraway Hotel 2.5*
Number of rooms: 31
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Also Known As:
Garraway Hotel Roseau
Garraway Hotel Dominica/Roseau

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