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Clarion Hotel & Suites Curacao

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World Trade Center Piscadera Bay z/n, Willemstad 6199, Curacao
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Clarion Hotel & Suites Curacao
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Clarion Hotel & Suites Curacao
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65 reviews from our community

Traveler rating
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    16
    11
    17
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Brooklyn, New York
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

The price was right for us to book this vacation very last minute. The Clarion Hotel has the potential of being a really beautiful place. If the staff were a little more personable, if the rooms and common areas were a little cleaner and smelled fresh instead of musty, if they vacuumed the carpet on the stairs, if the wifi... More 

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Miguel_CUR, Manager at Clarion Hotel & Suites Curacao, responded to this review

Dear JS: Greetings from sunny Curacao! Thank you very much for your feedback and specially for the opportunities for us to improve. We have involved our Housekeeping department and they will work on the cleanliness opportunities. The breakfast will be reviewed as well. Regarding the Wifi, we have a great new: We are upgrading our signal and capacity in order... More 

Lanham
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 6, 2014

I read several bad reviews of this hotel before I even booked a room, but I'm a frugal traveler and a gambler, so I took a chance on it because of the lower price. So my expectations weren't very high. First off, I don't like crowds, so late September to early October is the low season with not many people... More 

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Montreal, Canada
1 review
3 of 5 stars Reviewed September 28, 2014

Hello Miguel: I am one of the many people that missed their flight connection due to the delay by InselAir in Maiquetia on 22 July 2014. We were lost in Curaçao Airport. After wasting hours, waiting help from Insel Air, an Angel called Germaine appeared and in a gesture of brotherhood led us to this nice hotel. The attention we... More 

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Columbus, Ohio
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
93 helpful votes 93 helpful votes
2 of 5 stars Reviewed August 28, 2014

Our flight on Insel Air from Curacao to Bonaire was delayed then cancelled so Insel Air sent us to this hotel until the next morning flight. While in the airport waiting for the taxi and voucher arrangements to be completed by Insel Air, I looked at Trip Advisor. After reading reviews, I was very concerned about going to this Clarion.... More 

Was this review helpful? Yes 1
Cuernavaca, Mexico
Top Contributor
98 reviews 98 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed August 16, 2014

Young solo traveler on a budget- I picked this hotel as the reviews at the time were balanced. While the free parking is a plus, the room was a negative. My internet signal was weak. The water in the shower was COLD. Also, while getting out of the shower, I noticed a large amount of feces smeared behind the toilet... More 

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Miguel_CUR, Gerente at Clarion Hotel & Suites Curacao, responded to this review

Good afternoon, first of all I want to thank you for your comment, which will be taken into account to improve our services, which we regret that your experience has not met your expectations to be our guest on the island of curacao.nos promise to give continuous monitoring such failures and so on your next trip you may realize that... More 

Cartwright, Oklahoma
Reviewer
3 reviews 3 reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed August 8, 2014

I booked this hotel for a vacation in Curacao and was greatly disappointed. There is mold throughout the room, an overwhelming malodorous smell radiates from the AC unit, there is a tile missing in the ceiling through which there is visible mold, the toilet was fixed by my partner as it continued to be non-functioning, there were no towels left... More 

Was this review helpful? Yes 2
Miami, Florida
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 23, 2014

I too had to stay here as courtesy of the InselAir airline. This hotel is absolutely grotesque! I can't even believe its considered a hotel!! I stayed at the Marriot while I visited curaçao and it was lovely and had an impeccable staff. At the Clarion however, the staff is extremely rude and it was honestly the absolute WORST hotel... More 

Was this review helpful? Yes 1
MiguelCUR, General Manager at Clarion Hotel & Suites Curacao, responded to this review

Dear Guest: First of all I would like to apologize to you for any inconvenience that the explained situation may have caused to you. We work everyday to provide all our guests the best service and to make their stay in Curaçao as pleasant as possible. As General Manager of the Clarion Hotel & Suites Curaçao I will personally take... More 

Paramaribo, Suriname
Senior Contributor
43 reviews 43 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed May 4, 2014

We were sent to the Clarion courtesy of a cancelled Insel Air flight. The hotel's next to the World Trade Centre. The room was clean & everything in good repair. Beds were comfortable though we had only a few hours before heading back to the airport. It's not a holiday resort but is quite a reasonable business hotel.

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Orlando, FL
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed August 27, 2013

We were placed here by our overbooked airline. The hotel is trying but needs a great deal of work. There was 1 bare bulb in the room for light. The blanket on the bed had dried plaster all over it. There was a bad patchwork of water damage on the ceiling. I can't believe they didn't sand down the ceiling,... More 

Was this review helpful? Yes 2
Maracaibo
Senior Contributor
28 reviews 28 reviews
22 hotel reviews
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed June 30, 2013

I stayed at this hotel for one night because a flight cancellation (by the way, never ever flight Dutch Antilles Express). The hotel is located in a quiet area, in front of the sea (no beach there, just a boardwalk). It is rather far from the airport and there are not many places to go at a walkable distance. The... More 

Was this review helpful? Yes 2
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