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Clarion Hotel & Suites Curacao

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World Trade Center Piscadera Bay z/n, Willemstad 6199, Curacao
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Clarion Hotel & Suites Curacao
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Clarion Hotel & Suites Curacao
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68 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Palm Coast, Florida
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Missed a connecting flight and had to spend evening on island. This is hotel where airline put us up! Horrible. Room was clean, old banged up furniture, but the worst was the mildew smell from air conditioner. Windows did not open,so there was no escape. Anyone with mold allergy must avoid this hotel. Staff was very pleasant, and breakfast was... More 

Was this review helpful? Yes 1
Miguel_CUR, Manager at Clarion Hotel & Suites Curacao, responded to this review

Dear Pat C We appreciate your opinion! Once this report had come in, we have reported it to the maintenance department. This is something that we have never experienced in the Hotel, and it is already solved. Be confident that we have take your comment very seriously. We are glad to know that you enjoyed our breakfast and our service.... More 

Miami Lakes, Florida
Contributor
14 reviews 14 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Upon arrival we were confronted with a heavy and I mean heavy mold smell in the lobby, we checked in and given our room when we got to the elevator one was broken and only 4 persons to an elevator on the other one. Upon entrance to our room the mold was evident in our room as well, the stucco... More 

Was this review helpful? Yes 1

Travelers are raving about these Willemstad hotels

St. Petersburg, Florida
Contributor
18 reviews 18 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Front desk personnel were slow and rude. Hardly spoke a word to you, Room was adequate but hotel did not offer many of the amenities listed in the write up (laundry, gift shop). Pools were fairly nice, which is the one thing we took advantage of. The breakfast was absolutely horrible. Eggs were not cooked, bacon raw, toast not even... More 

Was this review helpful? Yes 1
Miguel_CUR, Manager at Clarion Hotel & Suites Curacao, responded to this review

Dear George: We regret that we failed short in meeting your expectations! We sincerely apologize. Be sure we have involved the management and we will put corrective measures, especially in our training program. So we trust that we will not repeat these situations in the future. We are happy that you enjoyed the pool and your dinner experience. We will... More 

Brooklyn, New York
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 12, 2015

The price was right for us to book this vacation very last minute. The Clarion Hotel has the potential of being a really beautiful place. If the staff were a little more personable, if the rooms and common areas were a little cleaner and smelled fresh instead of musty, if they vacuumed the carpet on the stairs, if the wifi... More 

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Miguel_CUR, Manager at Clarion Hotel & Suites Curacao, responded to this review

Dear JS: Greetings from sunny Curacao! Thank you very much for your feedback and specially for the opportunities for us to improve. We have involved our Housekeeping department and they will work on the cleanliness opportunities. The breakfast will be reviewed as well. Regarding the Wifi, we have a great new: We are upgrading our signal and capacity in order... More 

Lanham
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 6, 2014

I read several bad reviews of this hotel before I even booked a room, but I'm a frugal traveler and a gambler, so I took a chance on it because of the lower price. So my expectations weren't very high. First off, I don't like crowds, so late September to early October is the low season with not many people... More 

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Montreal, Canada
1 review
3 of 5 stars Reviewed September 28, 2014

Hello Miguel: I am one of the many people that missed their flight connection due to the delay by InselAir in Maiquetia on 22 July 2014. We were lost in Curaçao Airport. After wasting hours, waiting help from Insel Air, an Angel called Germaine appeared and in a gesture of brotherhood led us to this nice hotel. The attention we... More 

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Columbus, Ohio
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
102 helpful votes 102 helpful votes
2 of 5 stars Reviewed August 28, 2014

Our flight on Insel Air from Curacao to Bonaire was delayed then cancelled so Insel Air sent us to this hotel until the next morning flight. While in the airport waiting for the taxi and voucher arrangements to be completed by Insel Air, I looked at Trip Advisor. After reading reviews, I was very concerned about going to this Clarion.... More 

Was this review helpful? Yes 1
Cuernavaca, Mexico
Top Contributor
101 reviews 101 reviews
8 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed August 16, 2014

Young solo traveler on a budget- I picked this hotel as the reviews at the time were balanced. While the free parking is a plus, the room was a negative. My internet signal was weak. The water in the shower was COLD. Also, while getting out of the shower, I noticed a large amount of feces smeared behind the toilet... More 

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Miguel_CUR, Gerente at Clarion Hotel & Suites Curacao, responded to this review

Good afternoon, first of all I want to thank you for your comment, which will be taken into account to improve our services, which we regret that your experience has not met your expectations to be our guest on the island of curacao.nos promise to give continuous monitoring such failures and so on your next trip you may realize that... More 

Cartwright, Oklahoma
Reviewer
3 reviews 3 reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed August 8, 2014

I booked this hotel for a vacation in Curacao and was greatly disappointed. There is mold throughout the room, an overwhelming malodorous smell radiates from the AC unit, there is a tile missing in the ceiling through which there is visible mold, the toilet was fixed by my partner as it continued to be non-functioning, there were no towels left... More 

Was this review helpful? Yes 2
Miami, Florida
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 23, 2014

I too had to stay here as courtesy of the InselAir airline. This hotel is absolutely grotesque! I can't even believe its considered a hotel!! I stayed at the Marriot while I visited curaçao and it was lovely and had an impeccable staff. At the Clarion however, the staff is extremely rude and it was honestly the absolute WORST hotel... More 

Was this review helpful? Yes 1
MiguelCUR, General Manager at Clarion Hotel & Suites Curacao, responded to this review

Dear Guest: First of all I would like to apologize to you for any inconvenience that the explained situation may have caused to you. We work everyday to provide all our guests the best service and to make their stay in Curaçao as pleasant as possible. As General Manager of the Clarion Hotel & Suites Curaçao I will personally take... More 

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