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Renaissance Curacao Resort & Casino

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Baden Powellweg 1, Willemstad 0000, Curacao
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Renaissance Curacao Resort & Casino
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Renaissance Curacao Resort & Casino
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1,006 reviews from our community

Traveler rating
    466
    408
    93
    29
    10
See reviews for
200
474
41
96
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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new jersey
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Stayed here 2 weeknights and as I pulled up in my taxi and saw the property I was genuinely excited. Check in was smooth and the room was nice and clean. I had an inside room with no view for $280 a nite. At this price point i expect good to excellent service. The trouble started when i went down... More 

Was this review helpful? Yes
Freddy C, Manager at Renaissance Curacao Resort & Casino, responded to this review

Dear hotraveler69: Thank you so much for your review and sharing your feedback. We feel sorry that we could not provide you the experience of service as you were looking for. We pride ourselves in excellent service and poor service and seemingly overworked staff is not what you may expect from us. We will continue in training our staff to... More 

Portland, Maine
1 review
5 of 5 stars Reviewed 1 week ago

Just returned from our second stay in 3 years and it was just as good the this time around. Positives: Location, comfortable & quiet rooms, value for the money (especially the All-Inclusive Option), friendly staff, gym and the wonderful,wonderful beach/pool. Negatives: I have to think about it but the hotel could use a dedicated bar/pub room (the indoor bar is... More 

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Sugarloaf Key, Florida
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We loved our time at this hotel. It was right in town and walking distance to everything. Being as it is built within the Fort, it gives this modern hotel a unique feel. The man made beach and infinity pool were a nice addition to a city hotel. We found the staff to be very friendly and helpful. Plenty of... More 

Was this review helpful? Yes 1
Toronto, Canada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Really disappointed with this property. On first glance it appears to be great. Our room was clean. The dining staff was excellent. The dining experience was this hotel's saving grace. However, the cigarette smoke from the Casino flows through the entire facility including the main dining room. They call themselves a smoke free hotel, but the only thing smoke free... More 

Was this review helpful? Yes 1
Freddy C, Manager at Renaissance Curacao Resort & Casino, responded to this review

Dear Hockeyguy05: Thank you for your feedback! We are happy that you enjoy the facilities, the service and the food. We apologize for the smoke you perceived in the lobby. We have informed our engineering department in order to review the filters of the AC system in the Casino as well as the ventilation system. We thank you again for... More 

Hamilton, Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Wow! We had the best vacation yet! We have travelled to various properties over the years and this one is now at the very top of our list. The staff were absolutely THE BEST for service - so attentive, pleasant and helpful at all times. Our room was kept spic and span with plenty of towels. The bed was extremely... More 

Was this review helpful? Yes 3
Houston, Texas
Contributor
11 reviews 11 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Location: Good Room: Good Cleanliness and Comfort: Excellent Bathroom: Good Internet: Good Staff: Excellent (Concierge, front desk and room service staff understood our needs and provided great service. The hotel staff is capable of speaking multiple languages) Food: Good

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Miami, Florida
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

A very nice hotel, good service and centrally located however, drinks and the restaurant are pricy. The smoke from the Casino penetrates the lobby and it could be bothersome for nonsmokers. The staff is friendly and accommodating. I would stay again but I will not drink at the bar or stay around the lobby because of the smoke. Overall a... More 

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Mississauga, Canada
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

We had a wonderful carefree all-inclusive vacation at this property. The staff were very accommodating and friendly. We made extensive use of the pool and especially enjoyed sunset dinners on the beach!

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Morristown, New Jersey
Contributor
15 reviews 15 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The Renaissance was great for a short stay. Very centrally located. The room was very nice. We had a ocean view and did see a cruise ship and a drill rig ship out are window. Food was a little expensive but no worse then other islands. Staff was very friendly and helpful, especially Ruth in the lobby bar area, went... More 

Was this review helpful? Yes
Chicago
Senior Contributor
40 reviews 40 reviews
33 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Well maintained, room size is what you would expect. Close to places to get a bite to eat or just have a beer. The beach is man made to the sea walls edge but not an issue for us. Only downside I saw was when a cruise ship comes in it parks very close to the hotel. I prefer the... More 

Was this review helpful? Yes 1
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