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Memories Varadero Beach Resort

Autopista Sur, km 18,5 Parque Natural | Punta Hicacos, Varadero 42200, Cuba
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Memories Varadero Beach Resort
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3,924 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,169)
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Mississauga, Canada
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed yesterday NEW

Check in was good. Lobby tables were strewn with empty glasses and straws Tables were not wiped down. 24 HOur snack bar was dirty and service was long. It took over an hour to get your order in and be served. Resort: Very large, about 1 km from lobby. The rooms are far from the beach unless your bldgs. are... More 

Was this review helpful? Yes 1
Toronto, Canada
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

Just got back from Memories Varadero and I'm not gonna sit here and complain about anything. On the contrary I seen how people who travel from all over can be so rude and disgusting and disrespectful towards the staff and other guests! (which I pointed it out to a woman who threw a spoon into to gravy tray because obviously... More 

Was this review helpful? Yes 3
Minsk, Belarus
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Quite good hotel for Cuba, the level of service doesn't meet european standarts though. Rooms, beach, hotel territory are clean and organized. But there is a HUGE problem to exchange your towels and bedding for clean ones! the room service simply makes up the used and dirty ones! (the only one way to do something is to tip a made)/... More 

Was this review helpful? Yes 4
Toronto
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Reception you were not welcomed with a cold drink after a long day of travel. That was a first for me. Overall the receptionists were ok, the management could be helpful at times but it takes many travels and hours of your day to the lobby. Big pool was filthy! I saw many parents allowing their kids to pee in... More 

Was this review helpful? Yes 6

Travelers are raving about these Varadero hotels

Gatineau, Canada
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Memories Varadero staff are a wonderful, welcoming, hardworking team. The beach is beautiful, the Cuban beer on tap is always cold, and the resort really does know how to fiesta. The dancers are entrancing. The foam party at the pool is amazing fun. Cuban nights on Friday featured a delicious paella and piña coladas with ice served in freshly carved... More 

Was this review helpful? Yes 8
Laval, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

This is our second visit to Cuba but stayed at a different hotel this time. Our first visit was nice but this time it was the complete opposite. This hotel was horrible and it seemed like the staff didn't care about the tourists anymore. We also tipped generously but it didn't make a difference. 1) We got to our room... More 

Was this review helpful? Yes 3
Windsor, Ontario, Canada
Level Contributor
43 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

ROUGH start! This was our first trip to Cuba and booked through Sun Wing vacations from Toronto. The only flights they offered was late at night and we didn't arrive until after midnight which really makes your vacation 1 day shorter. When we arrived at the hotel we specifically asked for a room somewhere in the middle of the resort... More 

Was this review helpful? Yes 6
Laval, Canada
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I love cuba and there's no place i rather spend my vacation the only place i have been three time is memories Varadero, love the food ,the hospitality,the activity ,pool beach very clean polite environment....

Was this review helpful? Yes 8
Jesus R, Director General at Memories Varadero Beach Resort, responded to this review

Dear guest, Thank you for sharing your review with us, that helps to improve our services and our quality standards. We constantly strive to improve our performance and deliver a quality product to ensure that our customers enjoy the most rewarding holiday experience possible Providing our guests with the best possible hospitality and service has always been our mission. It... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

How to describe this hotel. Well for those familiar with Walmart this is the Walmart version of holidaying. Mass tourism being funneled through Box housing isles via the beach towards the airport exit. You can browse the tidy sufaces for all types of food but dont expect some special item to suddenly catch your eye. The hotel is functional and... More 

Was this review helpful? Yes 2
Jesus R, Director General at Memories Varadero Beach Resort, responded to this review

Dear guest, Thank you so much for choosing us for your vacation in Cuba, and for taking the time to share your review on with the travelers on Trip Advisor. It reinforces our endeavor to understand from your review that your vacation was memorable and that you had a great time among us. We truly hope to welcome you back... More 

Montreal
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Maybe we were spoiled last year. We went to Memories Caribe Cayo Coco and loved it. That was the main reason for choosing another Memories property this year. We felt mis-lead buy the travel agent or the hotel and were expecting 2 double beds and basically got 2 twins and a cot for four people. The cot was almost harder... More 

Was this review helpful? Yes 4
Jesus R, Director General at Memories Varadero Beach Resort, responded to this review

Dear guest, We would like to thank you very much your feedback in regards to your experience with us. In first place, we want to apologize because of the mistake with beds. We did not receive the information well. We really appreciate your constructive comments which highlight our pool, beach, restaurants that we need to rectify to improve our standards,... More 

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