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Memories Varadero Beach Resort

Autopista Sur, km 18,5 Parque Natural | Punta Hicacos, Varadero 42200, Cuba
Memories Varadero Beach Resort
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3,598 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Pickering, Canada
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed yesterday NEW

Not my idea of a good property. Food was bland,pools were dirty I spent much of my time picking up everyones garbage most guests didn't know what a garbage tin was used for. The pool with the slide was so noisy and guests that had there belly full of booze sure didn't know hoe to behave.

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Peterborough, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

As long as you don't expect 5 star then you'll be pleasantly surprised with staying here. Always good food, and the staff seem to anticipate your every need! Daily surprises from the house-staff, a different towel form on the bed every morning and the garden guy would weave a new flower or hat or whatever for the guests from the... More 

Was this review helpful? Yes 1
Saskatoon, Canada
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We really enjoyed our stay at Memories this past March. Everyday offered sunshine, calm waters, good food, and lots of things to do. We took our own tennis equipment and had the courts to ourselves any time we wanted them. The best time was before 8 AM as it got hot by 10. The food was very good and we... More 

Was this review helpful? Yes 4
Jesus R, Director General at Memories Varadero Beach Resort, responded to this review

Dear Laura, Thank you for your comments in which you describe your experience at Memories Varadero Beach Resort, thanks for the time you took to write your experience at the hotel. We much appreciate your positive comment full of compliments, which makes us very happy and proud. We are happy to announce that we have started to upgrade some mattresses... More 

Lancashire, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed at Memory Beach in Feb-March 2015. Hotel very nice and clean. Best eating was at the Japanese without a doubt. Tip the bar staff and you can get a glass instead of a plastic cup .Pools and the beach lovely. All the staff were very attentive. Meals ok, but breakfast was the best, with good service by the... More 

Was this review helpful? Yes 3
Jesus R, Director General at Memories Varadero Beach Resort, responded to this review

Dear guest Thank you so much for sharing your experience with us on TripAdvisor. It is a true pleasure and very rewarding for all of us here to read feedback like yours which really reflects how great was your stay. For us it is very significant to know that you enjoyed the japanese restaurant, breakfast and lunch at our buffet,... More 

Laval, Canada
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

We picked this hotel because my boyfriend has been there before with his friend back in September. He did enjoy his times and the services then, and his father never traveled before, so we picked a hotel which seemed to be a sure thing. We did enjoy ourselves! With a few buts. Resort - 4/5 It was big and beautiful,... More 

Was this review helpful? Yes 2
Jesus R, Director General at Memories Varadero Beach Resort, responded to this review

Dear Sophie, Thank you so much for your interesting and exhaustive review, your opinion about your holidays at Memories Varadero Beach Resort is very important to do our best each day. We really appreciate your kind words about the beach, food, staff and in general our beautiful resort! However, we apologize for the inconveniences with the snack service, la lasagna... More 

Cambridge, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

From the first step off the bus from the airport it was obvious that this was going to be an amazing vacation. From the cleaning staff to the awesome bartender Boris, everyone made an effort to make our stay as comfortable as possible. We met the rooms manager Renee and the hotel manager David and both were more than welcoming.... More 

Was this review helpful? Yes 1
Jesus R, Director General at Memories Varadero Beach Resort, responded to this review

Dear Brenda, Thank you so much for choosing us for your vacation in Varadero, and for taking the time to share your wonderful review with the travelers on Trip Advisor. It reinforces our endeavor to understand from your review that your vacation was memorable and that you had a great time among us. We have shared your compliments with our... More 

Toronto, Canada
1 review
4 of 5 stars Reviewed 4 days ago NEW

Breakfast made you full of energy healthy choices lunch and dinner appetizing and delicious, hotel service good the staff was very friendly and helpful the room was clean, the beach breathtaking with the sun, warm water. The entertainment was beautiful.

Was this review helpful? Yes
Jesus R, Director General at Memories Varadero Beach Resort, responded to this review

Dear Bibi, Thank you so much for reviewing your most recent stay at Memories Varadero Beach Resort. It is very encouraging for us reading such positive comments especially when you have enjoyed recent stay with us. We hope to have the pleasure of welcoming you back in the near future and offer you another amazing experience in this cuban paradise.... More 

Bashaw, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Upon getting there early in the morning we were happy to get into our room right away. When we explored the resort we found the staff to be very friendly, especially the egg ladies "Good morning my love". At the end of the week we were sad to go and would be happy to stay again.

Was this review helpful? Yes 1
Jesus R, Director General at Memories Varadero Beach Resort, responded to this review

Dear Rob, Comments like yours motivate us to keep our constancy and delivering our best, not only to maintain the quality of the service we provide, but also to go beyond our guests’ expectations. Thank you for mentioning our special "egg Ladies", they are the best and make a great work! It would be fantastic to welcome you very soon,... More 

Dieppe, New Brunswick
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

Resort was very good, rooms were clean and very functional, maids were excellent. Beach was beautiful and excellent, no huge waves to surprise you, water was nice and warm and did not drop off suddenly, lots of papayas for shade but my suggestion is to drop by the beach BEFORE breakfast to reserve one and then go have a bite.... More 

Was this review helpful? Yes
Jesus R, Director General at Memories Varadero Beach Resort, responded to this review

Dear Client, We appreciate dearly you having taken the time to post your review about your recent vacation in Memories Varadero Resort; your lovely comments are the most wonderful tool for us to renew our energy and our desire to continue improving the services we offer. We assure you that we will not cease in our efforts to have more... More 

Warrington, United Kingdom
2 reviews
1 of 5 stars Reviewed 4 days ago NEW

When we arrived we had no hot water and it wasn't a warm day, we told who was in charge and eventually the water got a little hotter after 9pm. We asked for a double king bed when we booked this holiday through Thomas Cook, we got 2 queen so we requested a double but all they did was push... More 

Was this review helpful? Yes
Jesus R, Director General at Memories Varadero Beach Resort, responded to this review

Dear Denise, In first place, we would like to thank you for the time you took to write your experience at the hotel. We really want to apologize for your unpleasant experience. As you said in your comment , we are truly worried about our client ´s satisfaction and we try to solve any problem you could have. We also... More 

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