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Hotel Acuazul

Primera Avenida e/ Calle 13 y Calle 14, Varadero, Cuba
Hotel Acuazul
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146 reviews from our community

Traveler rating
    4
    49
    53
    18
    22
See reviews for
20
50
43
2
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Powassan, Canada
1 review
4 of 5 stars Reviewed yesterday NEW

My wife and I went with friends who keep going to this hotel. I always said I would go but never did until this year. I always went to a bigger resort where you had to wait for service due to lots of people. Now going to this hotel where the staff are friendly and service is prompt and the... More 

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Toronto, Canada
2 reviews
1 of 5 stars Reviewed 1 week ago

Spend a bit more. I was disgusted with the cleanliness and conditions of this hotel. Filthy uncomfortable bedding. Broken closet doors, Mouldy fithy bathroom with no toilet seat. Bring your own toilet paper. Ants in the room. I wasn't expecting the Hilton But a Motel six would be a 5 star compared to this. I've had more luxury camping. The... More 

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northern ont
1 review
4 of 5 stars Reviewed 1 week ago

This hotel is one of the greatest places we have stayed The staff are truly special and remember you from the year before The PR manager (. Claudio)is the best of the best If there was anything we needed it was there as soon as possible . The way he treats the guests is remarkable The location is one of... More 

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1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We have just arrived home from another wonderful 2 week stay at the Acuazul hotel in Varadero. This was our 13th. visit to Cuba and our 4th. stay at this property. It is a clean comfortable hotel in the centre of Varadero. The location is ideal, close to everything! The staff are friendly and helpful. It is a small property... More 

Was this review helpful? Yes 2
canada
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

the serving staff in the dining hall go out of their way to serve you especially if you tip them $1. The maid made our beds every day and set up animal towel shapes for us to admire. we tipped her with small gifts. We also left a bag of items with the local prestbyterian church for them to distribute..... More 

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Plainsboro, New Jersey
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Hello ) I must say that I have worked in the hospitality business for 10 years. We must understand that Cuba is the state , and the hotel is just a property.. And if you're used to a quality and new refurbished hotels, this hotel is not for you. I have been all over the Caribbean’s while working on cruise... More 

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Toronto
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We expected worse, but we had great time. Location is perfect. Room was okay, no problem at all actually. Sleep really great, AC worked. Hot water until the last day then it stopped. The food is just okay but we ate out a lot for cheap. Beach is fantastic. The beach bar is not actually on the beach, but very... More 

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Montreal, Canada
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Honestly this hotel isn't that bad, yes the hotel is old the rooms are not renovated but you pay for the price. I see a lot of people complain about this hotel saying it's a nightmare and horrid, come on guys you paid for what you got. In my opinion this hotel is alright, it's not directly on the beach... More 

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Ontario
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed March 2, 2015

We booked in from Feb 16-26th 2015. My travel friend and I booked this resort to be a home base while in Cuba and it was perfect for what we wanted. We actually only spent 5 days there as we spent the other nights in Remedios, Elguea and Havana. We read that this was a budget hotel and it is... More 

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Halifax, Canada
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
57 helpful votes 57 helpful votes
2 of 5 stars Reviewed March 1, 2015

Third time here, service was hit and miss as usual food was okay We arrived very late and the room they gave us had a leaky toilet, there was a inch of water on the floor, I asked to be moved and she said the hotel was fully booked, I demanded to be moved as I was not staying in... More 

Was this review helpful? Yes 2
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