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Hotel Acuazul

Primera Avenida e/ Calle 13 y Calle 14, Varadero, Cuba
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185 Reviews from our TripAdvisor Community

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Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

We were bumped from another hotel to this property. They said that they did not have any rooms available in the resort hotel and switched us to their neighboring apartment. This place as a dump. No curtains, no glass in the windows, shutters broken, toilet not working, no hot water, recently painted with oil base paint entire room smelled of... More 

Helpful?
1 Thank Colin A
Warman, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 1 week ago

Let me first state, I am used to roughing it, my Husband and I dry camp all the time and I have also been to impoverished countries with better accommodations. Generally when we travel we do tend to stay at 3 stars. Arrived at 4am, Doorman awesome, Reception rude. Rooms - single beds with broken box spring and mattresses with... More 

Helpful?
Thank Kate B
Edmonton, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Let me start by saying my daughter and I knew what we were getting into so I told her to pretend we were going to a hostel this way we woul not be disappointed!!! So we were the only 2 people arriving at this place at 4 am. We woke the nice doorman that was sleeping on the couch 😜... More 

Helpful?
Thank France C
Hamilton, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

This hotel needs some major improvements! The food is subpar to say the least.. I know it's Cuba and the food isn't all that great anyways, but this place has the lowest of the low. The rooms are dingy and need repairs, the hotel lobby is always dark, and in most corners it smells like urine! The dinner service is... More 

Helpful?
Thank Patti H
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Visited last feb 15, good location, food is ok for cuba, great beach, Can can be a little cold. the pool at this resort was cold so could not swim. Lots of RUSSIANS here who are very rude, and eat all the food. GO to dinner and buffets before they get everything. nice beach with a drink bar right there.... More 

Helpful?
2 Thank Susan B
Berlin, Germany
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed January 4, 2016

So, maybe our expectations were too high. I mean we were paying 80 euros a night and expected a decent to a moderately comfortable stay. What we instead got was Soviet styled Chernobyl, with old furniture, a broken flush, dirty bathroom, a non functioning TV and sweage/gas smell in the night. Even though the vacation was not about watching TV,... More 

Helpful?
2 Thank hissam2016
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed December 21, 2015

2nd time there. has a/c,satellite tv and safe in room. but you could leave 1000$ on your bed and it would not be stolen!!!!!!!!!!!!!! a guy i met in the hotel had just came back from Havana and said his cell phone was stolen and some other stuff-he said this was unheard of 2/3 yrs ago.BUT IN VARADERO EXTREMELY SAFE-... More 

Helpful?
7 Thank Jeff N
new brunswick canada
2 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed December 16, 2015

Have stayed here a number of times. In fact I have a friend who has stayed here for each year for over 20 years. The place is getting very bad and neither of us will stay there again. It is sad that this hotel has slipped so much.

Helpful?
3 Thank plutocanada
Montreal, Canada
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed November 21, 2015

So I just got back on Thursday from 5 days at this hotel. It was certainly an experience. My expectations were not high but overall it was a decent stay. The street side view was super, I could lay in bed and see the ocean! The food was also pretty OK. Especially as a vegetarian I was a little concerned... More 

Helpful?
4 Thank huskymtl
Kitchener, Canada
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed July 24, 2015

I'm surprised at some of the negativity here. What do people expect when paying bargain prices for a resort. Where can they travel even in Canada for these rates. I paid $750 for 10 days which is a solid value. If people really want luxury, or to be waited on hand and foot by staff, they should try getting one... More 

Helpful?
14 Thank M F
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Amenities