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Hotel Horizontes Herradura

Ave. de la Playa, e/ 35 y 36 | Matanzas, Varadero, Cuba
Hotel Horizontes Herradura
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102 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Huddinge, Sweden
3 reviews 3 reviews
3 of 5 stars Reviewed 3 weeks ago

We got our room and when checked the locked we discovered that it's broken and anyone could easily come in. We complained at the reception and very soon two handimen came. They tried to fix the lock but it didn't go so good. After a while they disappered with the lock. After one hour we went down to see what's... More 

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Zurich, Switzerland
Senior Contributor
47 reviews 47 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed December 18, 2014

If there's a hotel in Cuba that should be closed-down, undoubtedly, this one would qualify. The reception and the entire atmosphere of the place were inanimate, the room was filthy, the toilet bowl had no seat cover (and when we told the receptionist about it, she just replied "it's normal"), there were molds in the shower/toilet room and the furnishings... More 

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West Palm Beach, Florida
2 reviews
1 of 5 stars Reviewed December 11, 2014 via mobile

Nasty and dark hotel with nice beach front location. Nice people working there, terrible rooms. No one should sell this hotel is really incredible that some tour agencies promote and sell this nightmare. Very dissapointed, excuses like this hotel will be demolish soon. Staff very nice.

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Niagara Falls, Canada
Top Contributor
80 reviews 80 reviews
14 hotel reviews
94 helpful votes 94 helpful votes
2 of 5 stars Reviewed November 18, 2014

We stayed at Los Delfines, just down the street and I walked in to view this hotel. It appeared to be clean and the staff were accommodating. I would not be able to stay at this hotel, as there are no ground floor rooms and I cannot do stairs. It did not impress me as much as Los Delfines but... More 

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Vancouver, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed April 1, 2014

We fell for the positive spin put on this place by the Oct 2013 Lonely Planet. Yes, it is faded. But more than that, it is a dump. The sheets were wet on the bed, the room had a bad smell. Garbage on the steps to the beach. Light bulbs not working and refusal to fix. Mildewy smell. Trash and... More 

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Courtenay, Canada
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed March 3, 2014 via mobile

We book the Herradura at the last minute because of a schedule change and had to pre-pay for our 4 nights. If I hadn't prepaid I would have checked out and found a casa particulare nearby. The casas in Cuba are so much better than this hotel. The outside of the building is rotting awa. Some of the balconies have... More 

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4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 2, 2014 via mobile

The location is amazing, especially compared to those huge all inclusive hotels. This hotel is in the center of Varadero, but right on the beach. Many restaurants, cafés, shops near. Also the bus station is very close in case you would like to travel to Matanzas or Havana. Service at the hotel is friendly, cleaning ladies are really nice and... More 

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Rauma, Finland
18 reviews 18 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 27, 2014 via mobile

For active travellers I would recommend Herradura. It's right on the beach and everything is withing walking distance, unlike those who stay at more expensive hotels and have to take taxi or rent a scooter/car to get around. Breakfast is not good, white toasts, pancakes are horrible and fruits were always finished as was coffeet too. I didn't eat lunch... More 

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Toronto, Canada
16 reviews 16 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 25, 2014

There is nothing good I can say about this hotel experience. Filthy rooms, ungrounded lightswitch (I got a strong shock), flooding toilets (before we used it), lights that never worked, bugs, horrible beds (sheets were clean). Hookers and Johns by the handful (yuk!). The hotel should have been condemned years ago. The porches are falling apart. The walls have huge... More 

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Revelstoke, Canada
1 review
1 of 5 stars Reviewed January 30, 2014

Stayed one night in Hotel Herradura(January 2014). Waited in the lobby for over an hour, finally I asked if our room was ready. They send us someone to show our room. Washroom was horriblem toilet not clean. Shower curtain, and sink rusty, and dirty looking. Mold on ceilings. Small bugs on floor. We were happy that we only stayed one... More 

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Additional Information about Hotel Horizontes Herradura

Address: Ave. de la Playa, e/ 35 y 36 | Matanzas, Varadero, Cuba
Location: Caribbean > Cuba > Matanzas Province > Varadero
Hotel Class:2 star — Hotel Horizontes Herradura 2*
Number of rooms: 78
Also Known As:
Horizontes Herradura Hotel

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