We made a reservation at the Barcelo Marina Palace resort with a travel agent. Then, after reading about this resort, we decided to contact the hotel through email to inquire about an upgrade to the Cayo Libertad. The hotel promptly responded to us and confirmed the price difference for the upgrade, which was about 97$ CND for our family of... more

Have just returned from a 2 week stay in cuba in the Barcelo Marina Palace, well what can i say the title of this should be enough. We arrived and checked in very quickly, taken to the room which smelt of mould... to be quite honest it was not up to my usual standard, i have stayed in 5 star... more

We stayed at the Barcelo Marina Palace from July 5th to July 13th. Although we had an overall good time in Cuba and at the resort, there were some problems that came up during our trip: The first night we arrived, the room that was given to us had a musty damp odour with a non working fridge. Also, the... more

Well I was expecting the worst after reading many of the reviews here. We booked this holiday (2 adults and 2 older children) after saving Tesco vouchers for years so the holiday was almost free. Travelled with Virgin Holidays. I appreciated the advice on this site on getting good mosquito spray (only a few bites the whole week), insulated cups... more

After reading reviews on here prior to travelling to this resort, we were a bit skeptical but decided anyway to go with open minds and make the best of our time there. We were pleasantly surprised when we arrived and soon discovered it was not nearly as bad as some of the reviews on here make it seem. We arrived... more

I have just returned from a 2 week holiday at the Barceló Marina Palace in Cuba with my girlfriend. The resort was clean and well kept apart from in the 2 weeks that we were there the Jacuzzi’s where out of order, and when asking the staff if they were going to be fixed they replied “No they are not”.... more

We have just returned from a 2 week stay at the Marina Palace (Group of 9 aged between 20 – 22). Arrived in rain but its was the rainy season and we were told it clears within hours. Check in was great. Greeted with a Sanfrancisco ( lush non – alc cocktail drink) We had our room key within 10... more

We stayed at the marina palace from the 16/06 to 30/06 which is classed as low season so the hotel was no where near its capacity. The hotel itself was far better than I expected beautiful grounds very scenic,buildings well kept as the hotel is under 2 years old, our room was spacious and well designed beds were comfortable and... more

We had a really great time at this place. Good food, fantastic service, beautiful beach, great pools. Just don't get a massage from a man. Totally inappropriate touching. Also walked in on me naked: that should have been a hint, I guess. We would try a different resort next time, but we had a good time at this one. Make... more