2066 Reviews
Travelers' Choice® 2012 Winner
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This review is quite overdue, but i visited this resort with my hubby in Aug 2010 and it exceeded my expectations. The resort is beautiful and amazing. The food is good, but I got tired of it after the 5th day there. The drinks kept coming, the shows were amazing. There was a lot of activities during the day to...
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I stayed at this hotel in April 2012 following 3 nights in Iberostar Parque Central Havana. This hotel excellent. The staff are very hard working and the entertainment is second to none.
If you want peace and quiet then there is the beautiful white sandy beach with plenty of sun lounger and thatched umbrellas. There is also beach bars and...
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Stayed here with my partner and this really is a great hotel. It has an excellent location set on one of the nicest beaches I have ever seen. The rooms are spacious and are of a traditional Cuban theme. The food here is excellent with a great variety and the 'mad chefs' who are always singing and dancing give the...
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MAY 11-18
This was our second time at this resort and the service remains great! The activation crew do a great job of offering entertainment to you if you’re interested especially the kids club!! This is a great hotel for families with kids yet has something for every one of all ages. The rooms are large, clean and well maintained....
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Reviewed December 13, 2011
My wife and I stayed at this hotel after spending 3 nights in Havana. Having stayed in an Iberostar before and similar we were not disappointed. The hotel is beautiful, the surroundings were well kept and the rooms are very large and kept immaculate. The staff are friendly and very helpful and the food in the main buffet was of...
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Dear Guest,
We appreciate your nice comments regarding the hotel and the staff at Iberostar Varadero, we are glad to hear that you were not disappointed.
However, we regret to know that you were not happy with our 3 a la carte restaurants (Mediterranean, Japanese, International), all 3 restaurants present a variety of option in their menus, I have contact...
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Mixed feelings – lovely room, beautiful beach front location. However, the food whilst copious was often pretty cheap fast food. The pool was very busy, the nightly shows were offensively loud and for some reason the shows are located next to the very nice, relaxing lobby bar which basically ruined it from about 9pm on every night. Most staff only...
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Dear Guest,
Thank you for taking the time to write about your stay with us. We appreciate your nice comments regarding our rooms and locations.
Regarding your comments about the food we serve in our restaurants, we respect your opinion and always take them into consideration, however if you allow me I would take this opportunity to express my disagreement...
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I think some people will love this hotel and others not so much. I can see lots of reviews from some very happy holidaymakers. Nothing wrong with food or rooms but it was just so noisy. You couldn't get away from the staff on their megaphones trying to persuade people to do water aerobics or something. There were quite a...
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Dear Guest,
Thank you for your time and for sharing your experience with other readers. It is unfortunate for us to read that you did not enjoy your vacations to the fullest due to the noise and families with kids.
Iberostar Varadero is a family hotel and it is normal that this may not be fine with all other guests....
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Been to this resort times, my last visit being 2010. I cannot say enough wonderful things about the Iberostar. From the cleaning ladies to the boys at the beach bar...this is the place to be! The staff is incredibly welcoming and certainly go out of their way every day to make sure that you stay is memorable!
Cannot say enough...
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Reviewed July 25, 2010
Dear Guest,
Thank you for your review, we appreciate the time invested in writing and sharing your experience with TripAdvisor readers.
I would like to take this opportunity to thank you as well, on behalf of Rainer and Roly and all of our staff for your beautiful words, we are looking forward to your next visit, we hope you can...
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We went for one week with another couple, on november 2011. Food was great and animation was amazing!!! It was our second time with Iberostar (riviera maya our 1st time) and it is the best. It was the 4th trip to Cuba and third in Varadero. We had so much fun and we also relaxed. The best barmen were on...
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Dear Guest,
It is a pleasure to read that your third time with Iberostar Varadero was as good as the first ones. I will pass your nice words to Alberto and Yovanni they will be happy to know that you consider them the best barmen and I am sure they will feel proud of their work.
We appreciate you sharing...
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This is our 3rd time we have stayed at this hotel. The staff are great Marilyn in the lobby bar and elienes on the beach and in the lobby bar they are always smiling and happy. Missed Eduardo and Charlie when they were moved from the pool bar not the same with out them. The management as changed and they...
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Dear Kim and Ritchie,
Thank you on behalf of Iberostar Varadero Staff for your review, we will forward your comments to them, specially Eduardo and Charlie, Jesus and Sabo and also to our gardeners.
I have contacted you privately, regarding your comments about things being worst since the change of Management, as we want to know what aspects we need...
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