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All 59 Varadero hotels

Paradisus Princesa del Mar Resort & Spa

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5.0 of 5 Resort (All-Inclusive)   |   Auropista Sur, Ctra. Las Morlas, KM 19 1/2, Varadero, Cuba
Hotel amenities
Paradisus Princesa del Mar Resort & Spa
Ranked #7 of 59 Hotels in Varadero
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2,832 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Calgary, Canada
2 reviews
3 of 5 stars Reviewed 3 days ago NEW

the place looked good, service was okay, the staff for the most part were good, the water sucked - dirty, weeds not suitable for snorkeling didn't enjoy myself will never return - the rooms where nice the beds where wet all the time it was horrible for sleeping. I paid for an special bath and you think the water would... More 

Review collected in partnership with this hotel

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Galway
Senior Contributor
44 reviews 44 reviews
43 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We stayed here as part of a special trip and overall we were disappointed with the standard of service we received. The check in process was not smooth and the staff could do with some customer service training. Our room was really nice, absolutely spotless (the housekeeping staff were amazing and very friendly!!) and we just about had a sea... More 

Was this review helpful? Yes 3
Director Genera... P, Director General at Paradisus Princesa del Mar Resort & Spa, responded to this review

Dear donegalboy25, Thank you so much for reporting your opinion on the Trip advisor’s Web site concerning your stay at Paradisus Princesa del Mar. However, we are also disappointed by the fact you didn’t really enjoyed of our resort as you expected. We are going to analyze any aspect you mention in order to correct it and to offer you... More 

Toronto
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is based on the non-Royal Service side of the resort. 1) This is Cuba. You can't expect to compare a 5-star in Cuba with a 5-star anywhere else. They simply don't have access to same resources as resorts in other countries. I would say you should expect to drop one star from each resort in Cuba and then compare.... More 

Was this review helpful? Yes 2
Director Genera... P, Director General at Paradisus Princesa del Mar Resort & Spa, responded to this review

Dear hungryhippie, It is always a great pleasure to receive such a positive feedback form our guests concerning their stay at the Paradisus Princesa del Mar and I want to thank you for taking the time to share your comments with all of us. However, we promise that we are going to analyze some of the comments you speak about... More 

Lisbon, Portugal
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Turn switch and enjoy with open spirit all the very good things that a Cuban Paradisus has to offer. Forgot details and more than relax with the Royal Service (highly recommendable here), enjoy the courtesy and availability of all the resort staff. As there are always people to which we connect a bit more, special words for Lilly and both... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Director Genera... P, Director General at Paradisus Princesa del Mar Resort & Spa, responded to this review

Dear Luis R, We feel very proud to acknowledge you show so enthusiastic about choosing our resort for your holiday. We will extent your compliments to our employees, definitely our strongest point, so they keep motivated to provide their usual friendly and professional service. We will be waiting for your return and, meantime, I send you my best regards from... More 

Edmonton, Canada
Reviewer
3 reviews 3 reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This was a very typical all inclusive resort in my opinion. I heard terrible things about the food in cuba before I left but found it was quite decent, albeit typical of the basic all inclusive resort, the buffet is the best bet most evenings, we even had thick juicy steak one night. This is an adult resort which makes... More 

Was this review helpful? Yes 1
Dublin, Ireland
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Great hotel , staff lovely and helpful, well worth a visit. It had a great all inclusive option and a choice of different restaurants every night. Rooms big and spacious .the beach was moments away from room and beach was amazing

Was this review helpful? Yes 3
Director Genera... P, Director General at Paradisus Princesa del Mar Resort & Spa, responded to this review

Dear babsred21 Thank you so much for reporting your lovely comments on Trip Advisor and for sharing with all of us tour feedback about your stay at the Paradisus Princesa del Mar. We will be waiting for your return and, meantime, I send you my best regards from the sunny Cuba and we wish you a happy new year! More 

Ottawa, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Just spent 10 nights at this resort, Dec 7 to 17th. It is a beautiful resort, but 5 star, no. The food was good, the rooms were nice, the grounds were clean, but I was never wowed !! If you need to contact people back home, then make sure to bring your own device. They do have computers here, but... More 

Was this review helpful? Yes 1
Toronto, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago

If you've been to 4-star resorts in Cuba and you're thinking that next time you'll pay a little more and treat yourself to a 5-star experience, you might be a tad disappointed. The Paradisus del Mar is a nice place, for sure, but not really nicer than any of the 4-star resorts I've been to (and I've been to at... More 

Was this review helpful? Yes 3
Director Genera... P, Director General at Paradisus Princesa del Mar Resort & Spa, responded to this review

Dear traveldiva281, It was good to read your positive and constructive comments on Trip Advisor and we want to thank you for taking the time to report your true feeling on this site. However, we also apologize for the inconveniences you speak about. We have analyzed then and we have corrected these specific points you mentioned. We hope you will... More 

Brighton, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a very enjoyable six days here. Room was lovely. Gardens beautifully kept and everywhere was clean. Food could have been hotter in all the restaurants but not too bad. What was really appreciated was that as soon as we arrived we were sat down with a cold drink while everything was taken care of. We were told where... More 

Was this review helpful? Yes 4
Director Genera... P, Director General at Paradisus Princesa del Mar Resort & Spa, responded to this review

Dear SuzianneR, It is always a great pleasure to receive such a positive feedback from you concerning your stay at the Paradisus Princesa del Mar and I want to thank you for taking the time to share your comments with all of us and to choose us to enjoy your holidays. I am convinced that our readers, after looking at... More 

Ottawa, Canada
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Just back from this resort. ( Dec. 17 2014 ) Stunning place , good service. The staff tries to help and all work very hard , especially the garden staff. Great beaches but sadly the food needs some work. It all looks so good but something is missing but that is Cuba. The rooms are a little "Mustie" and could... More 

Was this review helpful? Yes 1
Director Genera... P, Director General at Paradisus Princesa del Mar Resort & Spa, responded to this review

Dear Gord B, Thank you so much for reporting your lovely comments on Trip Advisor and for sharing with all of us tour feedback about your stay at the Paradisus Princesa del Mar. We will be waiting for your return and, meantime, I send you my best regards from the sunny Cuba and we wish you a happy new year! More 

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Hotel Summarization (Beta)

What travelers say

  • Very good(10)
  • Lobby bar(8)
  • Very nice(7)
  • Pool area(7)
  • Royal service(7)
  • Racquet club(7)
  • Other guest(6)
  • Japanese restaurant(5)
  • Main buffet(4)
  • Evening entertainment(4)

Additional Information about Paradisus Princesa del Mar Resort & Spa

Address: Auropista Sur, Ctra. Las Morlas, KM 19 1/2, Varadero, Cuba
Location: Caribbean > Cuba > Matanzas Province > Varadero
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Paradisus Princesa del Mar Resort & Spa 5*
Number of rooms: 630
Also Known As:
Paradisus Princesa Del Mar Resort And Spa
Paradisus Princesa Del Mar Hotel Varadero
Paradisus Princesa Del Mar Varadero
Paradisus Princesa Varadero
Princesa Del Mar
Hotel Style:
#3 Romantic Hotel in Varadero
#3 Business Hotel in Varadero
#6 Luxury Hotel in Varadero
#6 Top resorts Hotel in Varadero
#6 Family Hotel in Varadero
#6 On the Beach Hotel in Varadero

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