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All 57 Varadero hotels »

Sandals Royal Hicacos

5.0 of 5
Carretera Las Morlas KM 15 | Punta Hicacos, Varadero, Cuba
Hotel amenities
Sandals Royal Hicacos
Ranked #6 of 57 hotels in Varadero
4.5 of 5 stars 2278 Reviews
May 28, 2012 -
Ariel16
 
 
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2,278 reviews from our community

What travelers say about this hotel
  • Lobby bar(123)
  • Very good(92)
  • Beach grill(65)
  • Great time(40)
  • Buffet restaurant(38)
  • El caribe(37)
  • Other resorts(29)
  • Main pool(28)
  • Air conditioning(25)
  • Friendly and helpful(21)
Traveler rating
    1,164
    626
    275
    127
    86
Only show reviews for Family (33) | Couples (1,616) | Business (6)
Date Rating
London, United Kingdom
Senior Contributor
23 reviews 23 reviews
Reviews in 21 cities Reviews in 21 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed May 28, 2012 NEW
9
people found this review helpful

The bad notes first. Check in was very slow. When it was finally our turn we were not informed on anything about the hotel and what it had to offer. Considering we were on an all inclusive base, we would have expected to be told a few things, for example that restaurants must be booked at the public relations desk... More

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Ontario
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 26, 2012 NEW
7
people found this review helpful

My wife and I made the trip to Sandals Royal Hicacos in Varadero Cuba on May 17-24. We booked into the concierge level suites and were greeted as soon as we arrived even though it was 11 AM and check in time isn't official until 3 PM. When travelling to Cuba, you accept that a 5-star resort will not match... More

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Banff National Park, Canada
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed May 25, 2012 NEW
5
people found this review helpful

Stayed at this hotel 5 years ago and was not bad but now is terrible. No service around the pool or on the beach, no music around pool, place is not maintained or clean. Food is terrible and 2 out of the 6 people ended up with salmonella poisoning. every time we sat down for a meal they were out... More

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UK
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 24, 2012
5
people found this review helpful

The trouble with resorts of this kind is that they could be anywhere that is sunny and as a beach. You don't really see much of Cuba unless you make a big effort as Varadero town has nothing to offer. The hotel was very good but we did not off to a good start as when we arrived at 5.30pm... More

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Essex, Connecticut
Contributor
13 reviews 13 reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 22, 2012
3
people found this review helpful

Great looking hotel. In accordance with countries that can be termed as "not so rich" the hotel had been built to high standards, but needs to have a facelift, ie baths show rust and cracks. We asked to change rooms and eventually got a really nice one without any bother. We were only there a couple of days but want... More

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Toronto, Canada
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 22, 2012
3
people found this review helpful

Lisa and I are home from our recent 10 day stay at Sandals Hicacos and the place just keeps getting better and better. Fantastic friendly staff, an amazing beach & awesome pool (bring pool floaties), a never ending supply of drinks, great food and great friends make Sandals our most precious 10 days a year! If you are looking for... More

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london
Contributor
13 reviews 13 reviews
Reviews in 13 cities Reviews in 13 cities
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed May 21, 2012
3
people found this review helpful

We spent 2 days in Havana then came onto Sandals as part of a holiday package. After staying at The Parque Central this hotel had a lot to live up to, and our first impression was good , although many of the water features around the place seem to have run dry and gave the overall impression of a rather... More

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Simcoe, Ontario
Contributor
11 reviews 11 reviews
Reviews in 4 cities Reviews in 4 cities
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed May 19, 2012
7
people found this review helpful

My husband and I visited Sandals Royal Hicacos Resort and Spa this month and once again had another wonderful holiday. We have vacationed at various resorts in the Caribbean and have had very good accommodations, very good food and very good service and met many great people. While S.R.H. offers these same amenities, there is a difference. We find that... More

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See 6 more reviews by CaroleandDennis for Varadero
Chard
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed May 18, 2012
5
people found this review helpful

We have just had our first trip to this hotel, we stayed in a Garden view room, beds were really high and the room was clean and fit for purpose. When we arrived after a long flight our bags were taken to our room by the bell boys who then stood with their hands out for a tip, when one... More

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new brunswick
1 review
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed May 16, 2012
18
people found this review helpful

This was our third time to the Sandals Royal Hicacos and this year was even better than the last two years. We have always stayed in the Concierge Section of this resort and the staff really go out of their way to assist their guests. We had a little bit of a wait this year because we arrived early but... More

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Sandals Royal Hicacos Also Known As

  • Sandals Royal Hicacos Varadero
  • Sandals Cuba
  • Sandals Royal Hicacos Hotel
  • Sandals Royal Hicacos Resort Spa
  • Royal Hicacos
Address: Carretera Las Morlas KM 15 | Punta Hicacos, Varadero, Cuba

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