Great looking hotel. In accordance with countries that can be termed as "not so rich" the hotel had been built to high standards, but needs to have a facelift, ie baths show rust and cracks. We asked to change rooms and eventually got a really nice one without any bother. We were only there a couple of days but want... More

Lisa and I are home from our recent 10 day stay at Sandals Hicacos and the place just keeps getting better and better. Fantastic friendly staff, an amazing beach & awesome pool (bring pool floaties), a never ending supply of drinks, great food and great friends make Sandals our most precious 10 days a year! If you are looking for... More

We spent 2 days in Havana then came onto Sandals as part of a holiday package. After staying at The Parque Central this hotel had a lot to live up to, and our first impression was good , although many of the water features around the place seem to have run dry and gave the overall impression of a rather... More

My husband and I visited Sandals Royal Hicacos Resort and Spa this month and once again had another wonderful holiday. We have vacationed at various resorts in the Caribbean and have had very good accommodations, very good food and very good service and met many great people. While S.R.H. offers these same amenities, there is a difference. We find that... More

We have just had our first trip to this hotel, we stayed in a Garden view room, beds were really high and the room was clean and fit for purpose. When we arrived after a long flight our bags were taken to our room by the bell boys who then stood with their hands out for a tip, when one... More

This was our third time to the Sandals Royal Hicacos and this year was even better than the last two years. We have always stayed in the Concierge Section of this resort and the staff really go out of their way to assist their guests. We had a little bit of a wait this year because we arrived early but... More

We stayed at the Sandals in April. Second time at this resort for some of us, and it was not at all what is was years ago. Very quiet resort now. Rooms, staff and beach were great. The hair dryers suck and when I went to use my converter for my own hair dryer it blew up. My friends CHI... More

We had a faboulous time at this resort!! Anyone who says it was a terrible experience, must be looking for things to complain about. The food was wonderful..even lobster! I am a very picky eater and I had no problem at all!! Freddie at the pasta bar was great!! Rooms were very clean and I did not find the beds... More

For me and my wife it was our first experience in a resort in Cuba. Before that, we used to stay in 5 stars UAI resorts in Europe or very close to it (Greece, Spain, Bulgaria, Turkey, Egypt). That’s why we cannot help comparing the Sandals experience to the ones before it. If we had stayed in other Cuban hotels... More