This was our 4th time to Cuba but never to the Varadero side, so thought we would give it a try. Check-in was very fast, friendly and efficient. We were upgraded to a concierge room, which was great. We had a wonderful view of the pool and gardens. There were no issues with maid service and/or restocking of the fridge;... More

We stayed here for 2 weeks to celebrate our honeymoon. Being our honeymoon we were upgraded to a premium room and given a few other things on top. On arrival we checked in and were shown to our room whilst our bags were loaded on to a golf cart and delivered. Our room was perfectly clean, well furnished and apart... More

My boyfriend and I just got back from sandals a week ago. We were so excited and couldn't wait to get there! It was both of our first time leaving Canada! We loved every minute of it since the night we arrived. The staff was amazingly friendly from check in to check out. If we ever needed anything at all... More

Just returned from Sandals - and want to go back ! Food amazing - hot and plentiful- daily seafood, grilled lobster, 10 kinds of cheeses, breads, 28 kinds of deserts - who needs more? If you think getting 5 kinds of icecream instead of 8 kinds is worth complaining about then grow up ! Staff always helpful and smiling- instantly... More

Spent a week here in November 2012 in a concierge room. Room was a good size and had a lovely view of the garden and a stocked minibar. It's an attractive hotel which has lovely well kept grounds. The high quality of food in the self-service buffet, which had many different food stations, was a lovely surprise for an All... More

We went expecting Sandals standard and departed more stressed than when we arrived.A catologue of failings here with few positives,yes its Cuba and we know the problems they have but to give it five stars is ludicrous and false advirtising in the extreme. Our luggage went astray on the first night,after several calls to reception and then a walk down... More

We got upgraded to the sandals from a really grotty 5* the playa almeada. On arriving we were met by very helpful staff in beautiful surroundings who could not be more helpful. The room was basic but very clean and comfortable. The only complaint was that our neighbours were chain smokers and if we has the air con on we... More

My husband and I chose this resort for our honeymoon based on personal experience of our travel agent at Marlin Travel in Medicine Hat, AB. This is not a 5 star resort by any means. Our room had stained bed sheets, dirty floors and mould in the bath tub. The front desk, bar tenders, and waitresses were all rude or... More

My new wife and I stayed here for our honeymoon for 10 days. I couldn't of asked for a better hotel in Cuba. The staff are extremely friendly and accomadating. All the restaurants are fantastic, you have to book them far in advance though, except for the buffet. The buffet is great anyway, I especially liked the lobster night! As... More