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Sandals Royal Hicacos

5.0 of 5
Carretera Las Morlas KM 15 | Punta Hicacos, Varadero, Cuba
Hotel amenities
Sandals Royal Hicacos
 
 
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2,829 reviews from our community

Traveler rating
    1,392
    817
    360
    157
    103
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Families
50
 
Couples
2076
 
Solo
6
 
Business
8
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
London, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 19, 2013 NEW

My husband and I found a great deal that let us go to Cuba for a quick 3 day trip. We are used to going for a week, but thought, why not? Sandals Royal Hicacos was certainly a nice stay. Was it 5 star? Maybe not compared to the Dominican Republic or Mexico, but it is hard to complain being... More

Was this review helpful? Yes 1
New Brunswick
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed May 17, 2013 NEW

This was our 4th time to Cuba but never to the Varadero side, so thought we would give it a try. Check-in was very fast, friendly and efficient. We were upgraded to a concierge room, which was great. We had a wonderful view of the pool and gardens. There were no issues with maid service and/or restocking of the fridge;... More

Was this review helpful? Yes 4
Glasgow, United Kingdom
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed May 16, 2013 NEW

We stayed here for 2 weeks to celebrate our honeymoon. Being our honeymoon we were upgraded to a premium room and given a few other things on top. On arrival we checked in and were shown to our room whilst our bags were loaded on to a golf cart and delivered. Our room was perfectly clean, well furnished and apart... More

Was this review helpful? Yes 3
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 15, 2013 NEW via mobile

My boyfriend and I just got back from sandals a week ago. We were so excited and couldn't wait to get there! It was both of our first time leaving Canada! We loved every minute of it since the night we arrived. The staff was amazingly friendly from check in to check out. If we ever needed anything at all... More

Was this review helpful? Yes 4
LAKEFIELD
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 14, 2013 NEW

Just returned from Sandals - and want to go back ! Food amazing - hot and plentiful- daily seafood, grilled lobster, 10 kinds of cheeses, breads, 28 kinds of deserts - who needs more? If you think getting 5 kinds of icecream instead of 8 kinds is worth complaining about then grow up ! Staff always helpful and smiling- instantly... More

Was this review helpful? Yes 6
See 2 more reviews by KikiinCanada for Varadero
Weston-super-Mare
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed May 14, 2013 NEW

Spent a week here in November 2012 in a concierge room. Room was a good size and had a lovely view of the garden and a stocked minibar. It's an attractive hotel which has lovely well kept grounds. The high quality of food in the self-service buffet, which had many different food stations, was a lovely surprise for an All... More

Was this review helpful? Yes 2
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 13, 2013

We went expecting Sandals standard and departed more stressed than when we arrived.A catologue of failings here with few positives,yes its Cuba and we know the problems they have but to give it five stars is ludicrous and false advirtising in the extreme. Our luggage went astray on the first night,after several calls to reception and then a walk down... More

Was this review helpful? Yes 1
Nottingham, United Kingdom
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 13, 2013

We got upgraded to the sandals from a really grotty 5* the playa almeada. On arriving we were met by very helpful staff in beautiful surroundings who could not be more helpful. The room was basic but very clean and comfortable. The only complaint was that our neighbours were chain smokers and if we has the air con on we... More

Was this review helpful? Yes 1
Medicine Hat, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 12, 2013

My husband and I chose this resort for our honeymoon based on personal experience of our travel agent at Marlin Travel in Medicine Hat, AB. This is not a 5 star resort by any means. Our room had stained bed sheets, dirty floors and mould in the bath tub. The front desk, bar tenders, and waitresses were all rude or... More

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed May 12, 2013 via mobile

My new wife and I stayed here for our honeymoon for 10 days. I couldn't of asked for a better hotel in Cuba. The staff are extremely friendly and accomadating. All the restaurants are fantastic, you have to book them far in advance though, except for the buffet. The buffet is great anyway, I especially liked the lobster night! As... More

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Iberostar Varadero
Great value on a similar hotel
Varadero, Matanzas Province
4.5 of 5 stars 2,767 Reviews

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Hotel Summarization (Beta)

What travelers say

  • Lobby bar(101)
  • Very good(95)
  • Beach grill(68)
  • Buffet restaurant(43)
  • El caribe(30)
  • Other resorts(24)
  • Great time(23)
  • Main pool(22)
  • White sand(16)
  • Air conditioning(14)

Additional Information about Sandals Royal Hicacos

Address: Carretera Las Morlas KM 15 | Punta Hicacos, Varadero, Cuba
Region: Caribbean > Cuba > Matanzas Province > Varadero
Amenities:
Bar/Lounge Beach Business Center Fitness Center Free Breakfast Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotels in Varadero
#4 On the Beach Hotels in Varadero
#6 Top resorts Hotels in Varadero
#8 Luxury Hotels in Varadero
#13 Family Hotels in Varadero
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Nestled within lush tropical gardens and just steps from the azure blue waters and powder white sand of Cuba's finest beach lies the award-winning, all-suite Sandals Royal Hicacos Resort and Spa, where its natural beauty is surpassed only by the warmth of its people. ... more   less 
Also Known As:
Sandals Royal Hicacos Varadero
Sandals Cuba
Sandals Royal Hicacos Hotel
Sandals Royal Hicacos Resort Spa
Royal Hicacos

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