Great value for the price. We enjoyed every minute of our week at Sandals. Stayed at Paradisus Princesa in 2008 and found both hotels to be fantastic, but I would lean towards Sandals for next time. We arrived around dinner time, checking in was quick, beautiful grounds, rooms very spacious and private balcony was great. We were in building 13... more

I'm a little lost as to where some people who have written reviews stayed or what they were expecting. As it appears they use Tripadvisor they should have been aware of the slightly lower standard of this Sandals to others, but surely the cost of this Sandals reflects the differences?! Me and my now wife stayed for 2 weeks in... more

We were to be collected in our hotel ,The Saratago, in Havana at 12 noon . At 2.45pm we had to arrange a taxi at our own expense because Sandals had sent their taxi to the wrong hotel and they refused to help us .The taxi cost 120 convertible pesos. When we arrived at 4.45pm they refused to acknowledge that... more

Just returned from a wonderful week at SRH. We will definitely be going back, preferably as soon as possible! Basically we found this resort to be exactly as advertised, no surprises. We have been to Playa Pesquero (2003) and NH Krystal Cayo Coco (2006) and Sandals Varadero is the best so far. Both flights with Sunwing were on time, and... more

A little disappointing, only because it is suppose to be a 5* This was our 3rd trip in three years to Cuba and our third 5* hotel. I would say the other 2 hotels (one in Varadero & one in Cayo Santa Maria) were at a much higher standard than Sandals. As other people have stated this is no longer... more

I will leave it til the end about 'the one thing' but first I have to say that Sandals varadero was everything I imagined and more. The reviews do set you up to be aware that cuba is a poor poor country and things are limited and therefore you do expect certain things to be at a reduced quality. However,... more

Earlier this year we stayed at a 5 Star resort in the Mexican Riviera, and were thoroughly spoiled. After reading the reviews for Cuba we were prepared to have a lesser experience, but were pleasantly suprised at the overall quality. The Sandals staff were always friendly, and eager to help. The resort may be older, but is well laid out.... more

Just returned from a week at Sandals....in my estimation it should be rated a 4 star. We were disappointed that they did not supply our mini fridge with a can of beer, pop etc. You had to move to a premium level and that would be replenished once a week...dah...what does it take to keep the customer happy? If I... more

My wife and i stayed for a week at sandals and really took notice of how beutiful the grounds and beach were prepared each day. The Grounds crew and the room maid (yanet) were solid! We found however the people in some of the service industry (Buffet, Beach Grill, Havana tour bus ) work on the Sun Dial!!! Occasionally during... more